Dexters West Hampstead (South) reviews in Camden

★★★★★ 5/5

Trustpilot

Excellent work George Calderara and Isabelle Strack

My self and my husband had made the decision to value our property by 3/4 local estate agents. By far Dexter’s was the best so professional and I knew at that stage I wanted to instruct with them. George at the Hendon branch and Isabell were the two individuals we had the pleasure of dealing with. As much as I didn’t enjoy the process of selling and buying they could not have done any more to be supportive and professional. It’s a very emotional process and takes time and patience but like I said they were very professional, kind, patient and always there for a chat. Well done Dexters. Thank you George and Isabelle for everything. Trust them they will deliver and you will be impressed with them.

Marela · 29 April 2024

★★★★★ 5/5

Trustpilot

Excellent service

I am very happy and grateful with how issues are promptly dealt with in management of my property.. Your timely communication with me and cost effecient solutions deserve high commendation I am over the moon with your service More grease to your elbows

Fred · 1 October 2026

★★★★★ 5/5

Google

We had a wonderful experience working with Jamie C. He very quickly understood what we were looking for and helped us find the perfect home. He was always helpful, easy to reach, and honestly just a joy to work with, the kind of agent who makes a stressful process feel manageable.

Daniela · 10 August 2026

★★★★★ 5/5

Trustpilot

I had raised few issues with my rental…

I had raised few issues with my rental flat, Carl Tettey was extremely helpful and followed up with me on a weekly basis and provided update and assured me all issues will be resolved. He was very caring and he does actually care about the tenants. Carl is easy and friendly and he is quick to respond and easy to talk you. I'm grateful to him for sorting all issues out with the property in a timely manner. Thanks Carl. You deserve the 5 star!

Setareh · 10 April 2024

★★★★★ 5/5

Google

I recently worked with Ronan at Dexter's Real Estate, and I couldn't be happier with the experience. From our first conversation, Ronan was incredibly knowledgeable and attentive to my needs. He provided valuable insights into the market and guided me through every step of the renting process. His professionalism and dedication made all the difference. I highly recommend Ronan and Dexter's Real Estate for anyone looking to rent a property!"

Richa · 2 October 2024

★★★★★ 5/5

Google

Thank you Jamie for helping me finding my new home! The process was very easy and you were always extremely approachable and supportive. Thank you!

Maria · 6 October 2026

★★★★★ 4/5

Trustpilot

Hendon property

We have been with Dextors for a few years since they took over Douglas Martin's and to be honest, initially it was very difficult as there didn't appear to be clear lines of communication, with various names being involved.However more recently, Monika has been front and centre for all of our enquiries, complaints and coounication in general and things have improved greatly.I look forward to hopefully giving 5 stars this time next year.

John · 7 August 2024

★★★★★ 4/5

Trustpilot

First tenancy experience

First of all I have no previous experience to compare with but I as per my opinion Dexters really tries to provide good service. There are minuses and pluses, but in general I have a good opinion about this company.I was checking in my apartment but it was not clean at all. Dexters could manage cleaning service of the carpets on the 24 of Dec right before Christmas.But after check in I have been receiving a good assistance from Property Management as well as Maintenance teams.Many thanks to Jada Palmer for her willingness to help, address the issues and quick communication with the owner of apartment.

Anton · 27 March 2024

★★★★★ 5/5

Google

I had an amazing viewing of a house. Ronan was incredibly professional and went above and beyond to help me. He answered all the questions I had about the property, he also provided me with a safe ride since I was kind of lost on the station, Friendly and kind. This is the service anyone is looking for when they are trying to find a place to live.

Teia · 16 October 2024

★★★★★ 5/5

Trustpilot

Need a home? Dexter's will help

Dexter's have patience, perseverance, andPanache. I found interacting with them very easy and they were clear and helpful all the time. Tyanna is fantastic! So willing to help and was answering my questions before I'd thought of them! Great sales style, not pressured but clearly wanting to ensure it's the right fit. I felt in confident Dexter's. They have excellent properties on the books and all 3 staff members had great personality and a willingness to help. Easy to contact, kind and know their stuff

J · 18 March 2024

★★★★★ 5/5

Google

Emila was very welcoming and was ready to greet me as soon as I came in and she was so lovely to speak to

Hafsatu · 6 October 2026

★★★★★ 5/5

Trustpilot

Roksana has been awesome during my…

Roksana has been awesome during my tenancy and during the move out process!

Amy · 14 May 2026

★★★★★ 4/5

Trustpilot

My flat has been managed by Dexter…

My flat has been managed by Dexter since 2006. For the past 20 years, my experiences with them are generally good, but I did need to look at the repair tasks carefully to make sure they are not the repeative ones.

FW · 28 September 2026

★★★★★ 5/5

Trustpilot

High quality property management from Donalina Gargrupe

I have worked with Donalina Gargrupe, who has been an excellent property manager. I really like the fact that she has always consulted me quickly about any problems that arise in a calm and professional manner, as well as making sure I get reasonably priced quotes for work that needs doing. I have appreciated her advice and feel she has helped me to be a good landlord. I have not always had the communication I want from property managers in the past and wish there were more like Donalina!

Tina · 4 March 2024

★★★★★ 5/5

Google

Excellent service from the team at Dexters West Hampstead - professional, responsive, respectful and genuinely helpful throughout. I have greatly appreciated their support and willingness to go the extra mile in dealing with difficult situations, and would highly recommend them. thank you!

Mary · 19 September 2026

★★★★★ 5/5

Google

Jeremy was so attentive from start to finish. So happy with my experience. Would reccommend again and again.

Lucy · 2 April 2026

★★★★★ 5/5

Trustpilot

Would highly recommend Alistair if you want an active agent to represent you!

Would highly recommend Alistair if you are buying or selling a property. He is professional, reliable and will work tirelessly to ensure the client's preferred timescales are met and happy to assist the clients and third parties involved in the transaction. Thank you for your help in assisting with the recent transaction and look forward to working with you again in the future. Bhavna at Chadwick Lawrence Solicitors

Bhavna · 2 October 2024

★★★★★ 5/5

Trustpilot

Helpful and responsive.

I had a very smooth experience with Dexters. Especially helpful was Charlotte who arrived early to work on the weekend to accommodate my movers time and Emika who was very understanding and accommodating of my complaints to the building management!

George · 28 September 2026

★★★★★ 5/5

Google

I have liaised with Jamie C, who was very professional, incredibly quick to reply & genuinely helpful in my search for a new flat. He asked a lot of questions around my perfect property to understand my needs as a client, as a result all the potential properties he send were the exact match of my criteria, which was very efficient & made the whole process easier (we all know that looking for houses is time consuming & draining!). Thank you Jamie!

Mag · 12 February 2024

★★★★★ 5/5

Google

My partner and I had a great experience with Jamie while searching for our new flat. He was proactive and showed us listings that had not yet been advertised. One of these flats was a perfect fit for us, and Jamie was very helpful during negotiations with the landlord. Additionally, he provided support throughout the offer and referencing process, always being responsive and professional.

Vinul · 17 November 2024

★★★★★ 5/5

Trustpilot

Great service and very helpful

Rai Gega was very helpful throughout the tenancy change. He communicated clearly and made the whole process smooth and straightforward. Thank you for your help!

Jingqi · 17 September 2026

★★★★★ 2/5

Trustpilot

Absolutely useless team of managing…

Absolutely useless team of managing agents. Always take forever to reply to your emails/calls. Constantly making out everything is our fault. We had a 20 year old bath in our flat, a small crack appeared and when we reported it, they said we were liable to buy a new one. Thankfully I know my rights and this constitutes ‘fair wear and tear’. However, they dug their heels in and it took over a month for them to replace it, at one point they suggested we go 50/50.

Gannit · 20 November 2025

★★★★★ 5/5

Google

Jamie was awesome. We first visited the West Hampstead office on a Saturday, the last weekend before Christmas when most agents in other offices in West Hampstead completely ignored us. He was very friendly from the beginning, and immediately understood what our needs were. In fact, his recommendation was the first property we were shown, and by far the best we saw over multiple neighborhoods and offices. He was very transparent about the whole process and did a great job matching the preferences of the landlord to ours. Totally recommend this agency and Jamie in particular!

Nicolas · 27 January 2024

★★★★★ 5/5

Google

Walked in and had a few questions on renting and Charis was amazing help would recommend her to anyone looking. Great team

Jessica · 3 October 2026