Trusted Agent profile · Camden

Dexters West Hampstead (South) reviews in Camden

★★★★★ Great

2,315 reviews across 2 platforms

106 West End Lane, West Hampstead, London, NW6 2LS, Camden, NW6 2LS

Dexters's office in Camden, at 106 West End Lane, is rated 4.4 out of 5 across 2,315 reviews on two platforms, including 421 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.

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5.0 / 5

421

Reviews on Google

This office

Trustpilot logo

1,894

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

Where do I start?

Working with Kiera and the team at the Property Management department has been extremely smooth, The fast response and accurate measures taken by Kiera has helped us swiftly run alongside both Kiera and the team, The professionalism provided by Kiera is outstanding; as they say experience is key and thats what Kiera provides on every contact ! We have been working with Kiera just under a year and it is a pleasure working with Kiera and the team ! The property management team are very proactive with little, to no mistakes. Why choose another agency after reading this review? Stick to dexters thats all I can say.

Saem · 4 December 2023

Agent replied · 22 October 2024

Dear Saem, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Best in Class Property Management Services

I have been with Dexters for several years and what i really appreciate is that they go above and beyond. They really partner with customers to ensure the best outcome. Their entre team are amazing and take customer service to a whole new level. I would always recommend Dexters to any Landlord or tenant for efficient and best-in-class services. A personal thank you to Property Manager Marco Correia, for being an excellent solution oriented and very prompt manager.

Janet · 16 January 2024

Agent replied · 22 October 2024

Dear Janet, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Honestly, Dexters really do put the effort in. If you're serious about finding a property - in our case, to rent - they'll go hell for leather to get you something you're after. In our case, Shannon has been champing at the bit for us, but it's hard to single out individuals when they're all lightning-quick to get things moving on our behalf.

Alex · 16 October 2024

Agent replied · 23 October 2024

Dear Alex, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Jamie was a huge help in finding our new flat. Really easy process, very straight forward and an all round top guy.

Toby · 19 September 2026

5/5

Google

We recently let our flat through Dexters West Hampstead South and I was incredibly impressed with their service. From the start, Zahra and Aarati were enthusiastic and professional. They took the time to understand our needs and they found us new tenants in no time! Throughout the process, Zahra and Aarati were always on hand to answer my questions and provide support. They were also proactive in keeping me updated on the progress of the letting, which I really appreciated. I was particularly impressed with Zahra and Aarati's attention to detail. They made sure that everything was perfect, from the marketing of the flat to the tenancy agreement. They also went the extra mile to ensure that the tenant moved in smoothly. I would highly recommend Dexters West Hampstead to anyone looking to let their property. The team is friendly, professional and they clearly know their way around the rental market.

Luigi · 28 November 2023

Agent replied · 23 October 2024

Dear Luigi, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Team Dexter's kudos!!

My experience with Dexters has been pleasant. Ever S nice Jada had taken over the management responsibilities of my property, all issues were being addressed with utmost care and promptly. She is on the ground the moment we raise an issue or concern in relation to property. She has taken the effort to personally visit and inspect the issue and bring it to a resolution in no matter of time. Thank you Jada for addressing our issues, especially making the effort to understand and sort the whole flooring repair in a matter of 5 days. You rock!!Cheers! - happy tenant

Chaitanya · 23 November 2023

Agent replied · 22 October 2024

Dear Chaitanya, Thank you for your kind comments regarding Jada and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

High quality property management

I have been a customer of Dexter's now for almost a year. I wanted to single out Donalina Gargrupe for excellent customer service in the day to day management of my account. - Payments are on time- Email communications are timely and well written- Work to address any issues flagged by my tenants have been timely and completed to a high quality at a decent priceIt is great to work with an agency who put as much care and attention into the day-to-day management as buying and selling properties. Thanks Donalina

100003788584045 · 21 November 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Peckham office

Beyonce at the Peckham office was great! Beyonce was patient, honest and helpful throughout our search. We'd go back to her again!

Rhys · 17 September 2026

5/5

Trustpilot

Great Property Manager

I rent a property that is managed by Stephanie Thame. She is a complete professional who returns my calls and emails in a very timely manner. When I have an issue with something in my flat Stephanie takes care of it immediately and I never have to make a second request. She is a superb property manager and a credit to both the landlord and Dexters.

Elaine · 12 October 2026

5/5

Trustpilot

Jadasa Andjadiumi

Jadasa was a tremendous, conscientious, and thorough resource for my wife and I as we settled into our flat managed by Dexters. The property was not in an ideal condition after the prior tenants' departure and required a lot of attention to bring things up to par. Jadasa masterfully managed the process, tactfully engaging both the owners and contractors to complete the various tasks in the most time efficient manner possible. Moving is always a gut wrenching experience but Jadasa helped ease many of the difficulties we encountered along the way. We are grateful for her help and vigilance and are hopeful Dexters recognizes her contributions to the company.

Thomas · 18 November 2023

Agent replied · 22 October 2024

Dear Thomas, Thank you for taking the time to leave a wonderful 5* review. Jadasa will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Prompt and efficient

Stefan was great at helping us get into our rental property and dealt with us on a very human level. When dealt with issues within the property, Elizabeth from property management was quick to help deal with these and assure we were happy in our new home.

George · 19 March 2026

5/5

Trustpilot

Petros Giorganios

Inspection with Petros went very smoothly. Much appreciated!!!

Areena · 12 May 2026

Agent replied · 25 May 2026

Dear Areena, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma

5/5

Google

Jeremy was charming, helpful and fabtastic to deal with, Anabel too. I will only using dextors from now on

A · 3 October 2026

5/5

Trustpilot

Quick deposit release

Huseyin Tas made our moving process very smooth.

Oscar · 12 May 2026

Agent replied · 25 May 2026

Dear Oscar, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

My name is Alex Mroue (Mroue…

My name is Alex Mroue (Mroue Maintenance LTD). I have been working with the North team for over a year now and I must say they are all amazing at what they do! The director, definitely knows how to motivate and support his team! The communication and listening skills are really good and they are always understanding. I really enjoy working with them and carrying out variety of different jobs! On that note, I would like to say that Paris Marshall is always willing to help us as a business and go the extra mile, he is certainly the person to go to if you are looking for a solution! Friendly, caring and always in a happy mood! Thank you all! Alex Mroue Mroue Maintenance LTD

Alex · 8 November 2023

Agent replied · 22 October 2024

Dear Alex, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great property management team

My family and I have several properties rented out by Dexters for a number of years now. I also have properties with different management agents and can honestly say they have been one of the best. Special thanks to Natasha Benedik for all she has done for me over the years, and the rest of her team including Lydia Beesley, Rachel Sapurco and John Miller - very proactive in getting new tenants in, quick to reply to emails and help sort out flat maintenance. All in all, a great property management team and highly recommend them.

Tonia · 8 November 2023

Agent replied · 22 October 2024

Dear Tonia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters - Chris McCandlish - Outstanding Property Manager

We live in Australia and Dexters have been our managing agents since 1999. Our principal contact in the firm changed to Chris McCandlish, the Head of Property Management and I have nothing but praise for his work on our behalf. So much so in fact that, only half jokingly, I told him that if he ever fancied a move 'down under', I'd definitely employ him. He's frank in his advice, active in finding the right solutions for you and rigorous in execution. Given the distance between us and the limitations imposed by the time difference, communication is all important. Chris has again set a very high bar, he's even called me a couple of times when its either been very early or very late in the UK. In summary, I can't recall a better property manager that I've dealt with, here or in the UK, in over 24 years. Chris is outstanding and I unreservedly recommend his services. If he ever left Dexter's I'd go with him.

David · 4 November 2023

Agent replied · 22 October 2024

Dear David, Thank you for taking the time to leave a lovely review regarding Chris. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

My experience with Dexters has been…

My experience with Dexters has been great. Since I moved in to a property, whenever I have a maintenance issue, Donalina Gargrupe/Property Manager is absolutely lovely and helpful. Most recently I had a boiler issue and Dona has been very helpful and diligent, since she got my first e-mail reporting the issue. She e-mailed and called me many times to keep me updated and kept in contact with the vendor until it was all sorted. So, a BIG thank you!

Ana · 3 November 2023

Agent replied · 22 October 2024

Dear Ana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A big thank you

I had a great experience with Dexters Estate Agents. I rented a property through them 2 years ago, Sonia DE Abreu letting manager provided me with an amazing services from first day she knew how to keep customer happy and satisfied with her great services and a lot of patience. Each time I have an issue she helps me with great service and always make me happy.She is Amazing. Thank you Sonia. I also would like to thank Claudia De Abreu , she is an amazing person, very helpful and friendly. she helped me a lot , she provided me with an excellent great services. She knows how to keep customer satisfied, she provided me with great customer services. Honestly, I highly recommend Dextors Estate Agents. They provide high quality services to their customers. Thank you very much Sonia and Claudia for the great services you provided me . I highly appreciated. Hanan

Hanan · 2 November 2023

Agent replied · 22 October 2024

Dear Hanan, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Sonia and Claudia will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Christian Pengelly is the best ever

I am dealing with Dexters for 5 years now, and I was not happy with them like I am now because Christian Pengelly is the head of property management. He is the best property manager I have ever dealt with. He is keen to solve every problem/ concern in the quickest time he can. He even sends the required emails during the call which I explain the problem in it. If I have the choice, Christian is the manager who I hope deal with him always, not anyone else.

Sameh · 29 October 2023

Agent replied · 22 October 2024

Dear Sameh, Thank you for taking the time to leave a lovely review regarding Christian. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Can't thank Myra enough...

I have had a great experience with Dexters as my property management company, but I want to give a special mention to my property management consultant, Myra Mettam. I have been letting my property for nearly 5 years, and Myra has been my continued support during the time at my flat. Myra is fast acting, efficient, empathetic and a total delight to liaise with. Every time I have had an issue at my property (and there have been many as it is an old building: faulty boiler, blocked toilet, shower not working etc). Myra has been on hand to find a very quick solution, she really is a magic maker and I couldn't ask for more from her. Myra also often exceeds my expectations with her quick turnaround times and she is an excellent communicator. The Dexter's leadership team should feel very lucky to have her!

Yvonne · 25 October 2023

Agent replied · 22 October 2024

Dear Yvonne, Thank you for taking the time to leave a wonderful 5* Google review. Myra will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Natasha and her team contributed to a positive experience

Overall positive experience of using Dexters. Natasha and her team have been very good in managing the property.I have deducted 1-star due to inconsistencies between letting teams - One office forced us (renters) to pay 1 months worth of early-termination fees on the contract despite the rent going up considerably. I understand this is well within their rights but with another office I (Landlord) was told that Dexters would waive the fees for my outgoing tenant who was leaving with 1 month left on the contract so felt slightly cheated!

Ben · 25 October 2023

Agent replied · 22 October 2024

Dear Ben, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Emila was very friendly when I came into the office and she was super helpful with my request!

Chaz · 5 October 2026

5/5

Google

We worked with Rasel a couple of days ago when looking for a flat for our growing family. He was extremely kind and patient with us as we viewed that flat, was very honest and communicative before and after, and was great help. We decided not to go with the flat in the end, but Rasel is still keeping an eye out for us and communicating any finds he feels would be suitable. He made sure his team followed up with us the next day when we didn't respond straight away with our thoughts on an offer, and everyone we spoke with on the phone were warm and kind as well. They all genuinely made us feel like they were trying to find us a home, not just digging for that offer to put on the table for the landlords. Thank you Dexters West Hampstead

Danielle · 24 October 2023

Agent replied · 23 October 2024

Dear Danielle, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Rasel, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters West Hampstead (South)

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Camden won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters West Hampstead (South) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.

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