Dexters West Hampstead (South) reviews in Camden

★★★★★ 1/5

Trustpilot

Q2 HR Solutions (QQI)

More than ten of us were made redundant by this company. We previously worked for Howsy until it was acquired by Dexters, and we were fortunate and grateful that Dexters absorbed us after the acquisition. We have been working for them under Q2 HR Solutions (QQI) in the Philippines. However, at the beginning of June, Dexters decided to discontinue outsourcing work offshore, resulting in our redundancy.The issue is that Q2 HR Solutions (QQI) has not yet provided us with our final pay, which exceeds the time limit allowed by labor laws in the Philippines. Most of us have worked for the company for over four years, dedicating our time and working hard. Based on the information we have gathered, the delay is on Dexters' part, as Q2 HR Solutions is waiting for their approval to honor our tenure. We are simply requesting what we rightfully deserve as mandated by Philippine labor law.Kindly expedite Q2 HR Solutions (QQI) release of our final pay, as it has already exceeded the timeframe permitted by Philippine labor law. Despite our patience, our queries and concerns have been ignored. We believe it is time to resolve this matter promptly.

Ronnie · 19 July 2024

★★★★★ 5/5

Trustpilot

Thank you Alistair Maclean

I am a commercial property solicitor and usually have no time to leave reviews! However, in this case and on a busy Friday morning I have the pleasure of writing this review for Alistair Maclean at Dexters. Great agent! Assisted in progressing the sale for my client, in a professional and courteous manner. Kept communication open and pleasant. Chased otherside (buyer's solicitor) when needed to. I would recommend Alistair and look forward to working with him again in the near future.

Runa · 19 July 2024

★★★★★ 5/5

Trustpilot

Monika Piszczyk handled the replacement…

Monika Piszczyk handled the replacement of the boiler in my flat which is being rented out. From the outset, Monika was extremely professional and also had a very affable way about her which made the whole process, which could have been very stressful, manageable. Monika definitely gave me a "sleep easy" factor as I felt very assured that this big and costly project was in good hands. Furthermore, Monika dealt with a post-completion error quickly and with minimal fuss which really sealed it for me.

Devandran · 18 July 2024

★★★★★ 5/5

Trustpilot

Great Experience

I experienced a few initial difficulties with one of the letting agents, but everything changed for the better once Ryan Campbell took over my "case". From that point on, the entire process went incredibly smoothly. Ryan did an outstanding job of making my move as stress-free as possible. Even after I moved in, he proactively followed up to ensure that everything was perfectly sorted. I am incredibly grateful for his professional, attentive support and highly recommend working with him!

Mona · 3 October 2026

★★★★★ 5/5

Trustpilot

Petros is the best

Petros is the best. Very professional service with him and if there are any questions or issues he responds promptly.

Antonio · 12 May 2026

★★★★★ 5/5

Google

A Note of Appreciation to Dexters I want to express my sincere appreciation to Dexters, who are now managing my property in Edgware as my letting agent. Dexters acquired the agency I originally registered with, and unfortunately, the transfer of my tenancy and related matters was not entirely straightforward. However, the staff dealing with my case took full ownership of their responsibilities and handled the situation with professionalism, care and efficiency. In particular, I would like to recognise Zahra Boudjemaa, Director, based at the Hendon office, for her outstanding assistance. Zahra took charge of what was a complex matter and made the entire process feel effortless. She dealt with every aspect professionally, kept matters moving forward and provided an excellent level of service throughout. I am extremely grateful for Zahra's commitment and the way she handled the situation. Her professionalism and willingness to take ownership are a real credit to Dexters. I have no hesitation whatsoever in recommending Dexters as a letting agent, and I would particularly commend Zahra for the excellent service she provided.

Ranjith · 26 September 2026

★★★★★ 5/5

Google

Exceptional service from Dexters for over two years! They go over and above to assist in unexpected matters and found the perfect tenant to meet all landlord requirements. They have managed all sorts of occurrences professionally and I am so grateful for their expertise. Thank you so much :)

Siobhan · 19 September 2026

★★★★★ 5/5

Trustpilot

Years of mould issues finally sorted

We have been renting our current property for almost 5 years and have had mould issues since the beginning of our tenancy. It was not until Monika Piszczyk took over the management of our property, did we finally get our severe mould issues sorted. Monika, with her determination and hard work, managed to get our landlord to finally agree to put in the money to install proper ventilation, get mould treatment and redecoration done. She saw through the whole process and made sure things were done well. Thank you Monika for fighting for our rights to live in a safe and comfortable home.

Safiah · 11 July 2024

★★★★★ 5/5

Google

Rachel and team from west end lane! thanks so so so much for keeping my keys safe. What a great team!!! You guys are all the best! God bless you

Dean · 6 October 2026

★★★★★ 5/5

Google

I had such a wonderful experience working with Annabel. She was incredibly friendly, warm, responsive and genuinely so easy to deal with from start to finish. She made what can normally be quite a stressful process feel simple and reassuring, and was always patient, helpful and lovely to speak to.

Monica · 10 September 2026

★★★★★ 5/5

Google

Huge thank you to Annabelle and the team, highly recommend them for their attentive service. Most other agents are inflexible for viewings but they always accommodated around my working schedule.

Sol · 3 October 2026

★★★★★ 5/5

Trustpilot

Great!

I want to thank Ellis as she has been really helpful throughout our moving in process! Thank you!

The · 19 May 2026

★★★★★ 5/5

Google

I had a wonderful experience dealing with Annabel and Saira during my flat search journey. Both are very professional, honest and have your best interest in mind. Very quick to respond to any requests or emails as well. I once was running quite late for my viewing, but Annabel kindly waited for me regardless, even though it was past her working hours and even offered me a ride back home. Thank you!

Renat · 2 April 2026

★★★★★ 5/5

Google

My partner and I just worked with Aarati on finding our next property. She listened to what we were looking for and absolutely knocked it out of the park with the property she recommended for us. We got a quick viewing and she helped us through the offer process, and we are now excited to be under contract! She made the process of finding a new flat a pleasant and surprisingly easy one! She gained our trust very quickly, and I cannot recommend her highly enough!

Janet · 25 June 2024

★★★★★ 1/5

Trustpilot

should not show or even take the property on their books

viewing arranged fine. day of viewing phone call to say go to second site first and then the first . no one turned up so i phone office. then viewing person who justs works weekend turned up ,she said been waiting at other property!. problem with communication from dexters staff? shown property that had broken in door with padlocks added and surrounding wood frame all broken.

Customer · 18 May 2026

★★★★★ 5/5

Google

We contacted Dexters via a family member due to being abroad and Jamie was very quick to respond to us directly and was flexible at discussing our requirements via email / Wattsapp. His communication has been good and i look forward to any properties he has that are suitable for us to view. Thanks.

Ryan · 16 April 2026

★★★★★ 5/5

Google

I had such a great experience with Charis! From the very beginning, she was so friendly, personable and genuinely lovely to deal with. She made the whole process feel really easy and was always helpful, approachable and quick to answer any questions I had. Would definitely recommend

Danielle · 19 September 2026

★★★★★ 5/5

Google

My family and I recently worked with Aarati, and we couldn't be happier. From the start, she was professional, dedicated, and attentive to our needs. She listened carefully to our preferences and consistently recommended rental homes that matched our criteria. Her knowledge of the local market was invaluable, providing us with insightful advice on neighborhoods and pricing trends. Communication was seamless, with prompt responses and proactive updates. Overall, our experience with Aarati was outstanding. Her dedication and support made all the difference. We highly recommend her to anyone seeking a reliable and exceptional real estate agent. Thank you, Aarati, for making our home search a success!

Dasha · 26 May 2024

★★★★★ 5/5

Trustpilot

Very happy with Dexters

We rented a property with Dexters a month ago. The process was very smooth and quick. We’ve now settled in and Dominic Glover has been very helpful in resolving all the issues faced when first moving in. Dominic is extremely proactive and a great problem solver. We hope this level of support remains for the full length of our contract, but from what we’ve seen so far, we are very satisfied. Thanks so much Dominic!

Silvia · 20 August 2024

★★★★★ 5/5

Google

I came in a few days ago with so much on my mind as my partner and I were looking to buy but have been so busy with the hustle and bustle of being newly engaged! We spoke to Jeremy and from the outset, you could tell that he was very knowledgeable and passionate about helping us find our dream home. You can never fail with someone like Jeremy be your side as he is truly committed to his role!

Olivia · 9 August 2025

★★★★★ 5/5

Trustpilot

Rachel Campbell is an excellent agent

Rachel Campbell is an excellent agent . She helped me rent my apartment at a higher rate . I do appreciate the services .Great and professional services.

Elias · 6 October 2026

★★★★★ 5/5

Trustpilot

Great service from Olivier!

I recently had the pleasure of working with Olivier to renew my lease, and I couldn’t be happier with the experience. Olivier was incredibly proactive, ensuring that everything was handled efficiently and that I secured the best deal that perfectly suits my current situation. His extensive knowledge and honesty throughout the process were truly refreshing. If you’re looking for an estate agent who genuinely has your best interests at heart, I highly recommend Olivier!

Angelika · 19 August 2024

★★★★★ 5/5

Trustpilot

Excellent Property Management Service

I am very happy with the property management service provided by Dexter and I would like to give a special shout out to the Senior Property Manager, Petros Giorganios. There was an appliance broken in my apartment and needed repair service. Throughout the process, Petros followed up my case closely, give me clear instructions and options on what I could do/choose to get repair done. He would give me phone calls to clarify and explain the situation, like how I should arrange parking space in my property estate and make sure I got it right. During the phone call, he is very polite and explain things to me patiently.

Ken · 3 May 2024

★★★★★ 5/5

Trustpilot

Excellent service

I am very happy and grateful with how issues are promptly dealt with in management of my property.. Your timely communication with me and cost effecient solutions deserve high commendation I am over the moon with your service More grease to your elbows

Fred · 1 October 2026