Dexters West Hampstead (South) reviews in Camden

★★★★★ 5/5

Trustpilot

Natalia Catana at Dexters was wonderful…

Natalia Catana at Dexters was wonderful and understanding throughout our recent tenancy change. There were a few complications along the way, and I really appreciated her patience, support and help getting everything finalised on time. Thank you, Natalia, for making a stressful situation easier to deal with!

Nikhil · 9 October 2026

★★★★★ 5/5

Google

Jeremy was very helpful on the phone and helped secure a viewing for a property with ease

Ben · 19 September 2026

★★★★★ 5/5

Google

Annabel was extremely helpful during our search - really friendly, going above and beyond to help us find a place - thank you!

Noah · 10 August 2026

★★★★★ 5/5

Trustpilot

Dexters have helped me during a recent…

Dexters have helped me during a recent tenant transition. They are very organised, I was dealing with Kirlon Sanchez who quickly and efficiently sorted out many issues while still leaving me with a level of control. For a landlord Kirlon and his team is just what you need.

Paul · 21 September 2026

★★★★★ 5/5

Google

Charis was amazing with our search and super friendly! Highly recommend her services and support.

Pedro · 26 September 2026

★★★★★ 5/5

Trustpilot

Sacha and the team

Sacha and the team were great at finding a tenant and handling the turnaround.

Jo · 30 September 2026

★★★★★ 5/5

Google

I have been dealing with Charis throughout the process of looking for a property to rent and I could not recommend her enough! She is personable, professional and very knowledgeable about both properties and local area. She is consistent and has followed up after every viewing and keeps me updated on any new properties coming on the market. Thank you for everything Charis!

Jess · 19 September 2026

★★★★★ 5/5

Google

Jeremy was fantastic throughout, helpful, responsive, and made the whole process easy and stress-free. Highly recommend!

Mahfuza · 19 September 2026

★★★★★ 5/5

Google

We had a fantastic experience working with Jeremy throughout the whole process. He was incredibly responsive, professional and helpful from start to finish, making what could have been a stressful process feel very straightforward. He was always happy to answer our questions promptly, and kept everything moving smoothly. We couldn’t recommend him highly enough and are very grateful for his help. Thank you, Jeremy!

Matan · 10 September 2026

★★★★★ 5/5

Google

Saira was very helpful getting our apartment and paperwork sorted with minimal friction throughout the process.

Ed · 10 September 2026

★★★★★ 1/5

Trustpilot

real lack of service/ communication

awful, I have been trying to speak to someone from the sales team for months. they say the same script every time I call "this is lettings, leave your details and sales will call you back". They never do. I actually want to purchase a property, why wont they talk to me? I can see the property just sitting there and every time I ask if it's still available they say it is. But I never get further than that with them.

Az · 21 May 2026

★★★★★ 5/5

Google

Charis was excellent in our search and spoke through each property in detail

Harrison · 26 September 2026

★★★★★ 5/5

Google

I had a great experience with Charis at Dexters West Hampstead South. She was very friendly, professional and helpful throughout my property search. Communication was always quick and clear, and she made the whole process very easy and straightforward. Would definitely recommend Charis!

Shayan · 8 October 2026

★★★★★ 5/5

Google

Charis was amazing with our search and very friendly.

Gana · 26 September 2026

★★★★★ 5/5

Trustpilot

Can recommend!

Monika has been managing my flat for rent for the last year or so. She has always been friendly, responsive and proactive, communicated regularly by email and by phone and I have been able to feel the flat is in good hands. Recently we've had some issues with damage coming from the flat above and she has gone the extra mile to chase the managers of that property so that the damage can be repaired. I'm very grateful to her!

Katherine · 28 November 2024

★★★★★ 5/5

Trustpilot

Unfortunately I had a leak at my flat…

Unfortunately I had a leak at my flat which I let out through Dexters. Monika has been incredibly efficient in resolving this - chasing the managing agent to find the cause of the leak, following up and arranging for it to be fixed and then looking into redecoration which needs to be claimed on the buildings insurance, as well as liaising with and reassuring the tenant and keeping me informed. She has been a pleasure to deal with and I am really impressed by her efficiency, reliability and tenacity.

Mrs · 28 November 2024

★★★★★ 5/5

Google

I can’t say enough good things about Jamie! From the very start, he made the whole process of finding a home and moving in so much easier and far less stressful than I ever expected. Jamie is one of those genuinely kind and approachable people who instantly puts you at ease. He really listened to what I was looking for and used his deep knowledge of the market to help me find the perfect home. No question was too small or silly, he always had the answers and made me feel confident every step of the way. What truly stood out, though, was how much Jamie went above and beyond. He didn’t just help me find a place, he actually drove me around to viewings, which was a thoughtful gesture. And on moving day, he was right there, even offering to help carry some of my bags. If you’re looking for someone who’s not only professional and knowledgeable but also incredibly kind and helpful, Jamie is the one to call.

Hyung · 24 November 2024

★★★★★ 5/5

Google

Jeremy was really helpful with getting viewing times scheduled

Eve · 19 September 2026

★★★★★ 5/5

Google

I had an outstanding experience with Dexters West Hampstead, all thanks to Ronan. From the first point of contact to the final stages of letting our new home, Ronan was professional, friendly, and incredibly efficient. He made the entire process smooth and stress-free, always keeping us updated and answering every question promptly and clearly. His attention to detail and commitment to finding us the perfect property went above and beyond our expectations. I can't recommend Ronan and the team at Dexters West Hampstead enough, if you're looking for a seamless rental experience, ask for Ronan. Thank you!

Leo · 17 November 2024

★★★★★ 5/5

Trustpilot

Excellent property management team

The service provided by the property management team of Jia Wang, Stephanie Thame and Regan Ronayne at Dexters has been exceptional. They have let and managed my property for many years now and their professionalism is second to none. They communicate well and take action promptly when required. Their help and expertise has been invaluable.

Rita · 30 September 2026

★★★★★ 5/5

Trustpilot

Recently I had an issue with an…

Recently I had an issue with an appliance at one of my rented properties, Nabil Subhani dealt with back and forth between his maintenance team, the tenant, the insurance company and directly with me. In all the time. Dealing with the matter, Nabil was responsive to all matters in an extremely efficient and timely way. His communication was clear and to the point and the matter was progressed efficiently despite the fact that that too many people were involved he stayed at the centre of communicating with all parties concerned.

Adnan · 28 October 2024

★★★★★ 5/5

Trustpilot

Tina was incredibly professional

Tina was incredibly professional, clear, and helpful throughout the entire process of leaving the property. She made everything straightforward and stress-free. A well-deserved 5 stars!

Whiteguitar86 · 20 May 2026

★★★★★ 2/5

Trustpilot

Very sloppy service from Dexters

Very sloppy service from Dexters. Missing attachments to emails, forgetting to send information, incorrect information was sent.At check-in, they didn't even give us the right keys.... Sloppiness was a constant through the process....The house was very very dirty, despite it should have been professionally cleaned by contract. There was mold, dust, dead insects.... Lots of furniture was broken or not fixed. We are not sure if the landlords were informed at all at this point.Another red flag is that the agents try to lock tenants in very long contracts, a new trend with many companies. They didn't pressure as much as others, but still, they create this constant sense of urgency for the tenants.... then they disappear for days and need constant follow-ups.Do not recommend.

Ana · 24 October 2024

★★★★★ 5/5

Google

Jeremy was very polite, professional and responsive.

Darren · 19 September 2026