Trusted Agent profile · Camden
★★★★★
2,318 reviews across 2 platforms
106 West End Lane, West Hampstead, London, NW6 2LS, Camden, NW6 2LS
Dexters's office in Camden, at 106 West End Lane, is rated 4.4 out of 5 across 2,318 reviews on two platforms, including 421 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
GoogleZahra and team have been very professional with their approach all along and helped me in finding tenants multiple times in short durations. Well done and keep up the good work!
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
TrustpilotPetros Giorganios was always extremely…
Petros Giorganios was always extremely helpful during our tenancy. Although there were quite a few issues with the building he always tried his best to help us. He's been the best person we interacted with from Dexters over the last 2 years of renting from them
Dear Lisa-Marie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotDonalina Gargrupe, Property Manager
Donalina is friendly and helpful. Also efficient and prompt. I would go so far as to say she went above and beyond what was required. I've had a long relationship with Dexters, when I had a property to let to tenants. I warmly recommend Donalina and the Dexters team.
Dear Judith, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMonika has been incredibly helpful
Monika has been incredibly helpful since being assigned to our property, she always replies quickly, she is extremely thorough and I feel like she genuinely cares about us having a good experience in our flat which is not very common in my experience.
Dear Jake, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
GoogleJamie was an amazing help in finding my partner and I our dream apartment! He was very responsive and kept all of our preferences in mind throughout the process. His positive and easygoing attitude made us feel comfortable and confident in our move. Thanks, Jamie!
Dear Elly, We really appreciate you taking the time to leave such lovely comments about Jamie. He will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team.
5/5
TrustpilotTrustworthy agent
All the staff are gracious. I feel warmly welcomed and supported.Especially Monika, who is also mentioned in other reviews, is indeed lovely. Kindhearted, polite, agile... she has everything to be a good support staff.Many thanks for letting me into a wonderful life!
Dear Hiro, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotI always feel looked after with…
I always feel looked after with Dexters. I have been with them several years. The care and support is as great today as when I first worked with them. Truly. Their care is industry leading in my opinion, having used other estate agents before.Thank you to Mark Wiltshire and to Mariya Rizova in Tenancy Management.
Dear Vispi, It’s great to hear that you have had a brilliant experience. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI am very grateful to Dominic Glover
I am very grateful to Dominic Glover, who has always helped, is always responsive, and ensures that everything is done. He takes his work very responsibly.
Dear Alina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleGemma was super responsive and friendly. Answered my emails and was proactive about new properties that might suit me! Also provided some other information I requested, regardless we could close the deal. Such customer service is always valued. Knowledgable and helpful. Super recommend Dexters and Gemma!
Dear Cecilia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Gemma. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
5/5
TrustpilotGreat experience with Dexters
We have recently used Dexters to find out next home and have had an offer agreed. Alice was our main point of contact and she showed us a few lovely places and helped us find the perfect home for us. We have had some bad experiences over the last couple of years with other agents and found Alice's honest and informative style a breath of fresh air.
Dear Michael, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexter's Ladywell are Awesome
Staff at Dexter's Ladywell are awesome. Joseph and Suzzannah were beyond helpful with a recent bit of bureaucracy in connection with a rental flat. Dexter's in general have been great throughout the letting of my flat.
Dear Anna, Thank you for taking the time to leave a wonderful 5* review. Joseph and Suzzannah will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
5/5
GoogleGood service from Jeremy! Friendly and helpful:)
Dear Khushboo, We really appreciate you taking the time to leave such lovely comments about Jeremy. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
5/5
GoogleJamie Campion’s a top estate agent and really knows about the area well. He was kind enough to accommodate viewings at short notice and has been very helpful as i look for my next house currently.
5/5
TrustpilotElizabeth was a great support to me…
Elizabeth was a great support to me with dealing and evicting a tenant from my property. She was sympathetic to my situation which was appreciated during a very difficult time. I can highly recommend.
Dear Cherie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
5/5
GoogleScarlett was wonderfully helpful in showing me round several properties around the West Hampstead area, she was so friendly, very informative and made the whole experience feel far less daunting. Thank you!
Dear Poppy, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
2/5
TrustpilotLet down by poor communication within the company
Unfortunately we were let down by this letting agent yesterday. We had a 6pm viewing for a house in Hayes, I drove 1h in rush hour traffic to visit the property and on arriving I was met by the agent who informed me that the locks had been changed that day and his key did not work, so we could not access the property.He was very apologetic and I understand he was also frustrated as he himself had spent 45 minutes travelling to the property.He did offer to rearrange a viewing but I was so disappointed in the lack of organisation (how can it be that locks are changed and the letting agent/property managers are not informed?) and frustrated at the waste of my time and petrol (2 hours round trip) that I will not be using this company going forwards.I would have left 1 star but the letting agent was truly apologetic and did remain professional in the situation.
Dear Lizzie, I am sorry to read your 2* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
5/5
TrustpilotExcellent friendly service
Petros Giorganios was with me every step of the way and always available to answer questions and provided quick and helpful responses. This and his friendly manner made the whole process so much less stressful.Thank you again 😊🌸
Dear Sulaiman, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Petro, and hope we can help again in the future. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotPrompt and super helpful. 👍
Prompt and super helpful.
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
5/5
TrustpilotOutstanding outcome
A huge ‘Than you’ to Paris Marshall Senior Property Manager at Dexters for his speedy response, kindness, attentiveness and professionalism. Paris arranged for the Khinda Building Works Ltd to attend our premises to conduct some repairs. I was very impressed with the contractor’s skills to resolve three different repairs within such a short time. The communication was smooth and the contractor was very punctual. I have no enough words to thank birth Paris and Khinda Building Works Ltd for their hard and outstanding work.Lavinia
Dear Lavinia, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
5/5
TrustpilotI have been using Dexters for a number…
I have been using Dexters for a number of years without any issues. They always respond in a timely and professional. The senior property manager Mohammed Amin is fantastic, for anything that is urgent he jumps on it quickly and get things done.
Dear Hemang, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotThanks for the service of Mr Rowan and…
Thanks for the service of Mr Rowan and Dexter's property management team. They respond fast whenever there is a problem. They are friendly and give me adequate information. Although we are Korean, we have been able to live without difficulties thanks to Dexter's service. They do an excellent job!
Dear BangKap Kim, Thank you for taking the time to leave a lovely review regarding Rowan. Kind regards, Asma Chughtai, Customer Relations Team
1/5
Trustpilot10/10 for effort at business winning 0/10 for performance!…
We were badgered by Dexter’s for years so decided last summer to instruct them on a letting. They over promised on the rent they could achieve so we missed the window to secure tenants before the autumn. We also then instructed them to sell as we were receiving no rent . They failed to produce a single credible offer on either basis. We instructed Goldschmidts who found a buyer and at a strong price within a matter of weeks. I’m prompted to write today as we received probably the third cold call from Dexters as the old property is now for rent via the new owners . We told Dexters on at least 2 previous occasions that we had sold the property so I wish they could be more efficient/ professional in all they do.
Dear Graham, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations
5/5
GoogleZahra and Jamie were exceptional! I can't recommend them enough. Within two days our flat was rented. They are professional and great to work with.
Dear Elisa, Thank you for your kind comments regarding the West Hampstead team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
5/5
GoogleMy partner and I are soon moving in to a new flat. Saira A. helped us and she has been absolutely wonderful. She is super nice, calls you straight away when you have a question or need anything. This is first time we are collaborating with Dexters, but she made us gain some trust and feel at ease. Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Dexters West Hampstead (South) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
Yes. Dexters West Hampstead (South) won Platinum in The Trusted Agent 2026 awards.
