Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCouldn’t be happier
Couldn’t be happier! Everyone was extremely helpful throughout the renting process, specially Suzan and Marcus. We always received a quick response and they both had our best interests in mind.
Thiago · 16 January 2024
Agent replied · 7 February 2025
Dear Thiago,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best in your new home.
★★★★★ 5/5
TrustpilotMartins from Chestertons provided…
Martins from Chestertons provided excellent service. He was highly professional and knowledgeable, making the entire rental process a breeze. His attention to detail, responsiveness, and willingness to go the extra mile were truly commendable.
Luxe · 11 October 2023
Agent replied · 7 February 2025
Thank you for your feedback, Martins will be delighted to see this! If you need anything further, please feel free to reach out again. Best wishes!
★★★★★ 4/5
TrustpilotNiema Latif at Chestertons has been…
Niema Latif at Chestertons has been absolutely fantastic! She has gone above and beyond to help us throughout our tenancy period. Thank you so much
Iman · 25 April 2024
Agent replied · 7 February 2025
Hi Iman, we're thrilled to hear that Niema has gone above and beyond throughout your tenancy with us. If you need anything further, please do not hesitate to get in touch. Wishing you all the best!
★★★★★ 5/5
TrustpilotReally great experience from viewing to…
Really great experience from viewing to move in with great support from the team - Suzan and Thomas are super helpful and great to work with.
Shannon · 5 April 2024
Agent replied · 7 February 2025
Dear Shannon,Thank you for taking the time to inform us of the positive experience you have recently had with the teamJames Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you happiness for the future in your new home.
★★★★★ 5/5
TrustpilotMove in review
The move in process went very well with the help of Mitch. He was very kind & helpful to two new renters in the UK.
Evelyn · 23 April 2024
Agent replied · 7 February 2025
Dear Evelyn,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best in your new home.
★★★★★ 5/5
TrustpilotGreat property manager
Chestertons were always responsive to our demands. Our property manager, Shakil, is great. He's always been supportive and helpful.
Mariana · 8 August 2024
Agent replied · 7 February 2025
Hi Mariana, thank you for your review. It's lovely to hear that Shakil is always on hand for any queries you have. Feel free to reach out again if you need anything.
★★★★★ 5/5
GoogleMy experience with the Chestertons kentish town branch was great! Especially Ellis. I´ve never had a more pleasant property viewing . no pressure was made for me to put an offer in. They are always very quick to get back to me when I need something. excellent
service.
Lisa · 26 October 2016
★★★★★ 5/5
TrustpilotFlat Viewing with Conor
Viewed a few flats with Conor - he was super helpful, great communication and very professional. Thank you.
Mr · 20 August 2024
Agent replied · 7 February 2025
Hi Mr Smith, thank you for sharing your experience with Conor. Wishing you all the best in your property search if you haven't found something already!
★★★★★ 5/5
TrustpilotCamden office rental
Both Simon and Ryan couldn't have been more helpful in pushing things along and resolving any problems. Recommended!
Neil · 20 August 2024
Agent replied · 7 February 2025
Hi Neil, it's great to hear that Simon and Ryan were on hand to help. Best wishes!
★★★★★ 5/5
GoogleGreat experience, always helpful and communicative. A lot of very good offers, I ended up with one I would not have found myself. On every step on the way Manuel was helpful and calm even and in the end everything worked out just fine. Can definitely recommend.
Christian · 26 October 2017
★★★★★ 5/5
TrustpilotExcellent service from viewing to…
Excellent service from viewing to move-in. Tom and Suzan couldn’t have done more to make our experience stress-free! 2 weeks from first contact with the agency to obtaining keys to our wonderful new home! Thanks all!
Ian · 4 August 2023
Agent replied · 7 February 2025
Dear Ian,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Suzan and Thomas will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we hope you are happy in your new home.
★★★★★ 5/5
TrustpilotAmazing experience
Very professional lettings agency that help me a lot securing my new home especially with the precious help of Delphine that helped a lot making everything look easy. Thanks again and i am definitely recommending Chesterstons to anyone who’s looking for a stress-free experience. Cheers
Zouhair · 13 October 2022
Agent replied · 7 February 2025
Thank you, Zouhair. We are so glad to hear that Delphine made your experience stress-free! Wishing you all the best in your new home.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Quick answers and concrete answers! I strongly recommend if you need to find a place in london
Lauren · 2 August 2024
Agent replied · 7 February 2025
Thanks so much for the recommendation!
★★★★★ 5/5
TrustpilotAbbi Harp at/and Chestertons were…
Abbi Harp at/and Chestertons were attentive and professional - they took on my brief and listened too - I would highly recommend using Chestertons for any property search
Emma · 7 February 2024
Agent replied · 7 February 2025
Hi Emma, thank you for the great review. I'm glad you had a good experience with Chestertons and would recommend using us again. Wishing you a great 2024!
★★★★★ 5/5
TrustpilotHelpful property consultant
Our property management consultant, Dan Midgley, has been a great help. Always quick to respond and recently went out of his way to solve a couple timely issues for us. Very much appreciated.
Peter · 14 October 2023
Agent replied · 7 February 2025
Thank you for the feedback Peter, it's great to see Dan was on hand to help with some recent issues. Feel free to get in touch again if you need anything!
★★★★★ 4/5
TrustpilotWe have worked for several years now…
We have worked for several years now with Chesterton's in SJW and they do an excellent job. Recently we have dealt specifically with Charlotte, who is by far the most professional and organised agent we have used to help us sort out our property needs. We recommend her wholeheartedly.
Aude · 7 April 2022
Agent replied · 7 February 2025
Thanks for your review! We are pleased to hear of your experience with Chestertons.
★★★★★ 5/5
TrustpilotGreat help leasing an apartment
My daughter and I recently leased a property through Stav Nicola at Chestertons. He made the whole thing very straightforward, explained each stage of the process, responded to queries quickly, and was always polite and helpful. Basically everything you would want from someone in that situation. Thank you. Ed Fishwick
James · 9 February 2022
Agent replied · 15 February 2025
Thank you for your review! We are so pleased to hear this.
★★★★★ 5/5
TrustpilotAlways had a wonderful experience…
Always had a wonderful experience dealing with Conor. A pleasure to work with and always extremely professional.
Consumer · 27 August 2024
Agent replied · 7 February 2025
Hi there, thank you for taking the time to leave a review for Conor. He'll be thrilled to see this!
★★★★★ 5/5
TrustpilotMy experience with Chestertons has been excellent !
My experience with Chestertons has been excellent. My property manager was Shruthi, a very competent and knowledgeable lady . Any issues were resolved immediately. Her patience, resolve and good counsel was greatly appreciated. She was only a phone call away. Thoroughly recommended.
Azim · 11 January 2023
Agent replied · 7 February 2025
Hi Azim, thank you for your feedback, Shruthi will be delighted to hear this! Should you need anything in the future, please do not hesitate to get in touch and we'll be happy to assist. Wishing you all the best for 2023!
★★★★★ 2/5
TrustpilotDisasterous experience over the last 2…
Following my recent review I had a chance to discuss with Tim , the manager who handled the situation professionally. We acknowlege that they used best efforts to ameliorate the matter and appreciate their review of our concern. Very well dealt with guys!
Robert · 5 December 2022
Agent replied · 9 February 2025
Hi Robert,We appreciate you leaving this review and take client dissatisfaction very seriously. Please be assured that we are looking into this for you and will have a response soon. We thank you for your patience.
★★★★★ 5/5
TrustpilotSmooth experience as a tenant
Been leasing a flat through Chestertons for the past three years and Niema Latif has helped renew my lease on two occasions. The experience has been seamless, with quick communication.
A.A · 14 December 2023
Agent replied · 10 February 2025
Thank you for renting your property with Chestertons, we're happy to hear you have found it a seamless process!
★★★★★ 5/5
GoogleOur experience with Chestertons, and especially Max Hayhurst has been first class. Really helpful, particularly as we were setting our accommodation up from Australia. Max helped us through the process, and made it as painless as possible. And he's genuinely just a really nice guy. We're happy.
Lotta · 26 October 2016
★★★★★ 5/5
TrustpilotChesterton’s is an excellent agency
Chesterton’s is an excellent agency, Juliette in particular is an incredibly helpful estate agent, would highly reccomend.
Max · 24 August 2024
Agent replied · 7 February 2025
Hi Max, thank you for the great review. We are so glad Juliette was helpful. Thank you so much for the recommendation, should you require any further assistance, we will be happy to help.
★★★★★ 5/5
TrustpilotThanks Tamara!
We have been looking tirelessly in the Clapham area and are able to make good opportunities out of a stressful market thanks to the help and guidance of Tamara Price. She has offered excellent advice for offers and is readily available for any prospective needs.
Harmon · 7 September 2022
Agent replied · 7 February 2025
Thank you for sharing!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
