Trusted Agent profile · Camden

Chestertons Kentish Town reviews in Camden

4.5

★★★★★ Excellent

1,894 reviews across 2 platforms

225 Kentish Town Road, London, NW5 2JU, Camden, NW5 2JU

Part of Chestertons, see every office.

Chestertons's office in Camden, at 225 Kentish Town Road, is rated 4.5 out of 5 across 1,894 reviews on two platforms, including 181 Google reviews rated 4.6.

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4.6 / 5

181

Reviews on Google

This office

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1,713

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very supportive and professional

Chestertons Barnes were very helpful with both our sale and our purchase. They are consummate professionals who supported us every step of the way. Highly recommended.

Lucy · 14 August 2022

Agent replied · 7 February 2025

Thank you for sharing Lucy!

4/5

Trustpilot

Speedy service and slick set up

Speedy service and slick set up - very professional. The only reason it is not 5* is that there are perhaps too many individuals involved in dealing with a property (I am a landlord) which can get a little confusing and things can get lost in communication.

Claudia · 22 July 2024

Agent replied · 7 February 2025

Dear Claudia & Jim,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. We will take on board the feedback regarding the process, this is very helpful to us, thank you. Wishing you all the best.

5/5

Google

Sales team were AMAZING! big shout out to Emlyn was an absolute star ⭐️ Thank you will recommend to all others going forward! Thank you team

Perfectprettyprintss · 11 October 2024

4/5

Trustpilot

I rented a property for 18 months where…

I rented a property for 18 months where Chestertons acted as the tenancy manager (Imogen Kovacs) and received a great service throughout the tenancy.Whilst the landlord was not always the most helpful, Imogen handled this tactfully and sought to present sensible solutions to issues which arose with the house. She is very responsive and was a pleasure to deal with.

Simon · 26 October 2023

Agent replied · 7 February 2025

Hi Simon, thank you for your feedback. It's great to hear that Imogen was on hand to help throughout your tenancy. Should you need anything in the future, please do get in touch!

5/5

Trustpilot

Very Professional

Very Professional! Working with Niema Latiff is great

Michel · 23 January 2024

Agent replied · 7 February 2025

Hi Michel, thank you for leaving a review. Wishing you all the best!

5/5

Trustpilot

Tamara Price recently handled the…

Tamara Price recently handled the process of asking my tenants whether they wanted to renew their contract for another 12 months. She did this promptly and efficiently, which is all one can ask. Thank you, Tamara. It's gratifying when everyone does what is required without having to be continually prompted.

Julian · 21 May 2024

Agent replied · 7 February 2025

Hi Julian,Thank you for taking the time to write a great review and sharing your experience with Tamara. We are so glad she was efficient and prompt with help.If you require any further assistance, we will be happy to help.Best WishesChestertons

5/5

Trustpilot

We’ve had a great experience with…

We’ve had a great experience with Chestertons. Tamara Price was a great help!

MANNING · 22 September 2023

Agent replied · 7 February 2025

Hi Rebekah, thanks so much for your feedback! We'll make sure to pass this on to Tamara and the rest of the team in Battersea. Best wishes!

5/5

Trustpilot

I have been with Chestertons for many…

I have been with Chestertons for many years. They have been helpful and respond quickly to requests and get repairs done quickly when required. The statements and payments are also well presented and timely

Barry · 31 January 2025

Agent replied · 7 February 2025

Hi Barry, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.

5/5

Trustpilot

Decisive action over a dispute

When my tenants moved out and left the apartment needed a lot of cleaning, this could really have left me out of pocket. Ryan Briggs mediated this issue with them calmly and quickly, retrieving the money that had been spent on professional help.

Daniel · 18 September 2024

Agent replied · 10 February 2025

Hi Daniel, thank you for your review and we're happy to hear that Ryan resolved the cleaning issue for you. Should you need anything else, please do let us know.

5/5

Trustpilot

Great overall experience

I had a great experience with Chestertons during my tenancy. My property manager in particular, Isaiah, was extremely hlepful in resolving a number of different issues and was always on hand to help throughout!

Felix · 29 January 2025

Agent replied · 7 February 2025

Hi Felix, thank you for the positive feedback. We appreciate the support and wish you all the best.

5/5

Trustpilot

Dawn Cunningham with Chesterton SW was…

Dawn Cunningham with Chesterton SW was simply amazing. She perfectly understood what I was looking for and came up with an stunning apartment to rent ticking all the boxes. It was the quickest and most efficient process I have ever gone through from 1st presentation of the apartment in the evening (video), viewing 1st thing in the morning and 3hrs later signing the contract.Absolutely happy with the service and can’t wait to move in. Thanks, Sandra S.

Sandra · 4 February 2022

Agent replied · 10 February 2025

Thank you for sharing this is great to hear!

5/5

Trustpilot

5 stars for Kai Collins

My sales negotiator Kai Collins didn’t put a foot wrong throughout all of what was a lengthy and difficult process with my flat purchase. He was always around when needed and was helpful in driving the sale forwards.

Lewis · 30 November 2024

Agent replied · 7 February 2025

Hi Lewis, thank you for taking the time to leave a great review. We are so glad Kai was so helpful. Wishing you all the best.

5/5

Trustpilot

I had the pleasure of working with…

I had the pleasure of working with Katherine Ma, and I must say her service exceeded all my expectations. Her professionalism, attention to detail, and high level of expertise made the entire process seamless. I would highly recommend her to anyone seeking top-quality service.

Ritchey · 28 August 2024

Agent replied · 7 February 2025

Hi Ritchey, thank you for the great review and sharing your experience with Katherine Ma. She will be thrilled by the kind words. We appreciate the support and wish you all the best.

5/5

Google

We sold our property on Leverton Street with Chestertons and had a brilliant experience. Andy and his team got us multiple offers in a matter of weeks and were honest and up front throughout the whole process . Particular thanks goes to Peter Malcolmess for his hard work and just generally being a brilliant guy.

William · 25 October 2022

5/5

Trustpilot

Amazing experience with Juliette

Just had an amazing experience with Juliette who has been very helpful, friendly and always available to answer my questions. She managed to find the perfect property and helped me through the process, solving every problem in a very short time. Thank you again Juliette

Serena · 7 August 2024

Agent replied · 7 February 2025

Hi Serena, we really appreciate you taking the time to leave this review for Juliette and happy to hear you are now in the perfect home. Best wishes for the future!

5/5

Trustpilot

Helpful advise from Tamara

Tamara Price has been really helpful and patient giving us advise when offering to potential lettings. She has been guiding us with the process.

Maria · 1 September 2022

Agent replied · 7 February 2025

Thank you Maria!

5/5

Trustpilot

Renting with Chestertons

Quick and easy process with special thanks to Anastasia who was extremely helpful from viewings to finalizing move in

Dan · 1 March 2023

Agent replied · 7 February 2025

Hi Dan, congratulations on your new home! We're happy to hear Anastasia made the process easy for you. Should you need anything in the future, please let us know. Best wishes!

5/5

Trustpilot

Helpful with deposit negotiation process.

Asha Allert was extremely helpful with the deposit negotiation process.

Aryan · 9 November 2023

Agent replied · 7 February 2025

Hi Aryan, thank you for taking the time to leave a review. We're happy to hear that Asha was able to guide you through the deposit negotiation process. Wishing you all the best!

5/5

Trustpilot

Seamless move, great service

Helped to make my move seamless and as stress-free as possible! Tanya made sure everything ran smoothly and it was a relatively easy process. Thank you team!

Georgia · 6 April 2022

Agent replied · 7 February 2025

Thank you for your review. We are pleased to hear this!

5/5

Trustpilot

Good experience with tenancy renewal

Good experience with tenancy renewal. Sharon was super responsive and helpful throughout the process.

Anežka · 25 July 2023

Agent replied · 7 February 2025

Dear Anezka,Thank you for your 5* review of the recent service you received from our James Pendleton renewal team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

5/5

Trustpilot

Very satisfied

Molly was more than helpful in finding us what we needed. She was very quick to reply to questions and got all the paperwork done with little fuss.

Harry · 3 February 2022

Agent replied · 10 February 2025

Thank you for sharing, this is great to hear!

5/5

Trustpilot

Thankyou Tamara

Tamara was amazing at helping us find a flat when the market is so difficult, amazing communication through the whole process and so reliable

Megan · 12 August 2022

Agent replied · 7 February 2025

Thank you for sharing Megan!

5/5

Trustpilot

Tamara is great!

Tamara was extremely personable and lovely when helping us find our flat. She helped us put the best offer we could, and I highly recommend!

Madison · 29 June 2022

Agent replied · 7 February 2025

Thank you for your review!

4/5

Trustpilot

Asha co-ordinated effective solution to hot water issue

Asha provided assistance with resolving hot water issue in my property which was a similar issue incurred less than a year previously. After an initial quote, she followed up with the original contractor and co-ordinated an efficient and effective solution at a realistic cost.

Adam · 11 August 2024

Agent replied · 7 February 2025

Hi Adam, thank you for sharing your feedback with us. We're happy that the hot water issue is now resolved and Asha made the process easier. Should you need anything else, please do not hesitate to reach out again.

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