Trusted Agent profile · Camden

Chestertons Kentish Town reviews in Camden

4.5

★★★★★ Excellent

1,894 reviews across 2 platforms

225 Kentish Town Road, London, NW5 2JU, Camden, NW5 2JU

Part of Chestertons, see every office.

Chestertons's office in Camden, at 225 Kentish Town Road, is rated 4.5 out of 5 across 1,894 reviews on two platforms, including 181 Google reviews rated 4.6.

Google logo

4.6 / 5

181

Reviews on Google

This office

Trustpilot logo

1,713

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

Charlie is so easy to deal with

Charlie is so easy to deal with, caring personality, and willing to go the extra mile for his clients. Will definitely go to him again!

Alia · 18 February 2022

Agent replied · 10 February 2025

Thank you Alia!

5/5

Trustpilot

Highly recommendation for Nishaad Ali

I rented a property with the outmost help of Nishaad Ali who listened carefully to what I am looking for and came up with the best available options in the market. He pays attention to every detail, he is very patient and professional and answers all questions pertinently. I would not hesitate to recommend his services to anyone who is looking for a respectful agent with positive attitude in such a stressful time.

Gizem · 15 February 2022

Agent replied · 10 February 2025

Thank you for sharing your experience with Chestertons. This is wonderful to hear.

5/5

Trustpilot

Amazing experience

Amazing experience, Suzan was really helpful!

Nathaly · 30 November 2023

Agent replied · 15 February 2025

Dear Nathaly,Thank you for your 5* review of the recent service you received from James Pendleton. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

5/5

Trustpilot

Abbie was incredibly helpful with the…

Abbie was incredibly helpful with the whole process, especially with getting everything sorted in a short time frame.

Matt · 14 December 2022

Agent replied · 7 February 2025

Hi Matt, Thank you for taking the time to leave this review. We're glad to hear that Abbie was able to offer you such proficient help! Please do get in touch if you need any further assistance from us.

5/5

Trustpilot

As a first time renter I had little to…

As a first time renter I had little to no knowledge, Millie Brandon was so helpful, I would recommend to anyone!

Jed · 17 August 2022

Agent replied · 7 February 2025

Thank you!

5/5

Trustpilot

We contacted Chestertons about a…

We contacted Chestertons about a property over the weekend. Tamara Price reached out to us on the Monday morning, asking about our requirements/preferences, and provided further details. Tamara arranged a viewing for us that day, she was super helpful and provided regular updates so we didn't need to chase at all. Would definitely recommend. Thank you!!

Polly · 9 October 2023

Agent replied · 7 February 2025

Thanks for your review Polly, we really appreciate this feedback for Tamara! Best of luck in your property hunt, we're only a phone call or email away if you need anything else.

5/5

Trustpilot

Chestertons South West Lettings - Melissa

We have been very happy with the service provided from Chesterton’s , and our agent Melissa was extremely helpful in finding us the perfect flat.

Niamh · 4 February 2022

Agent replied · 10 February 2025

Thank you for sharing!

5/5

Trustpilot

Great service from the Chestertons team

I've had pretty poor experiences with estate agents in the past, but Chestertons have been great. Seamless service and I never felt like I was being messed around.Jess, in particular, was great to work with. Open and honest, as well as speedy and professional in her responses

Peter · 23 April 2024

Agent replied · 7 February 2025

Hi Peter, thank you for taking the time to leave a review. We're sorry to hear you didn't have great experiences with other agents but happy to hear this isn't the case with us. Should you need anything else, please do not hesitate to get back in touch. Best wishes!

5/5

Trustpilot

Responsive and responsible

Good management. Catherine is very helpful. Thanks!

RW · 31 October 2023

Agent replied · 7 February 2025

Thank you for the review!

1/5

Google

Nightmare to deal with them as a landlord at the end of a tenancy.

Mohammed · 7 August 2025

Agent replied · 11 October 2026

We're sorry to hear about your experience, Mohammed. Please know that we take these matters seriously and we have addressed your concerns internally where I understand we have been in touch and the issue is now resolved. Thank you for bringing this to our attention.

5/5

Trustpilot

Richie Parkin at Chestertons has been…

Richie Parkin at Chestertons has been truly wonderful with managing the property we are renting. He is extremely reactive and helpful. Really great experience so far thanks to him!

Charline · 7 February 2025

Agent replied · 15 February 2025

Hi Charline, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.

5/5

Trustpilot

Chesterton's has been a great for Short Lets

Chesterton's has been a pleasure to deal with. A top notch and professional company. I would want them to manage my properties. Joyce Pau from the management team has been part of the reason we've been so happy with our short let experience. She's very prompt and handles any maintenance concerns quickly and professionally.

John · 21 November 2023

Agent replied · 7 February 2025

Thank you for your review John, we're happy to hear Joyce has been on hand to help you throughout your short let with us. Best wishes!

5/5

Trustpilot

Atifa has done a great job to ensure…

Atifa has done a great job to ensure all the tenants and us(the landlord) have received all documents in a clear and timely manner. Most impressed with the seamless process. A pleasure to work with them.Well done to Chestertons Team

Soni · 21 August 2024

Agent replied · 7 February 2025

Hi Soni, thank you for taking the time to write a great review. We are so glad Atifa done a great job to ensure all documents were received in a clear and timely manner. We appreciae the support and should you require any further assistance, we will be happy to help.

5/5

Trustpilot

Renting my flat through Chestertons has…

Renting my flat through Chestertons has been very smooth and professional throughout. Marine Signoret who has been my point of contact has been very supportive and always provided / answered any questions I had quickly!

Mais · 8 November 2024

Agent replied · 7 February 2025

Hi Mais, thank you for sharing your feedback with us. We're delighted to read that Marine was on hand to assist with any questions you had. Wishing you all the best!

5/5

Trustpilot

Highly recommended

I recently had the pleasure of working with Chestertons during my search for a rental flat. I am extremely satisfied with their professionalism and customer service, and I am particularly grateful for Ollie Ennis agent whose expertise made the renting process very smooth.

Consumer · 28 June 2024

Agent replied · 7 February 2025

Good afternoon,Thank you for the great review and sharing your experience with Ollie.We are so glad you were satisfied with the teams professionalism and customer service.We appreciate the support and wish you all the best.Kind regardsChestertons

5/5

Trustpilot

Great service by Shakil

I have recently moved to a new flat which is managed by Chestertons and I can say they are really helpful. They are always available for instant support whenever I face any issues. Special thanks to the property manager Shakil who is managing the property as he is always available for any support.

Kumar · 6 December 2023

Agent replied · 7 February 2025

Thank you for your review Kumar and congratulations on your new home! Should you need anything else, please do get in touch with Shakil and the team.

5/5

Trustpilot

Zelda Carr is a welcome addition to the team

Zelda Carr has brought a welcome level of more professional service to the day to day management of my properties with Chestertons. Her pro active approach gives me confidence that things will just get done. This is good to see.

Ravinder · 17 August 2024

Agent replied · 7 February 2025

Hi Ravinder, thank you for taking the time to write a great review and sharing your experience with Zelda. We are so glad Zelda was pro active and was professional giving you confidence. We appreciate the support and should you need anything else, we will be happy to help.

5/5

Trustpilot

Thank you to Heather and the team

Thank you to Heather and the team at Chestertons who made moving super easy and very grateful for her help and the great service.

Robin · 16 February 2022

Agent replied · 10 February 2025

Thank you for the 5 stars - so please to hear Heather was able to help make the move a little easier!

5/5

Trustpilot

Millie Brandon was exceptionss as l in…

Millie Brandon was exceptionss as l in her attention to detail, momentum, honesty and clarity. A wonderful and surprising collaboration.

Roo · 23 August 2022

Agent replied · 7 February 2025

Thank you for the five stars

5/5

Trustpilot

Nishaad was a pleasure to deal with!

Nishaad was a pleasure to deal with! His professionalism and friendliness were top tier from the beginning, and his willingness to help never waivered.

Ifra · 14 February 2022

Agent replied · 10 February 2025

Thank you for sharing Ifra!

5/5

Trustpilot

Quick and efficient

After contacting the Chestertons management office, Isiah Samuels returned my call. He listened to my query I was then sent the information needed. It was quickly and efficiently sent. What was a very stressful experience was sorted. Thank you so much

Paul · 29 July 2024

Agent replied · 7 February 2025

Hi Paul, thank you for taking the time to write a great review. We are so glad Isiah quickly and efficiently sent the information you needed and sorted the stressful experience. If you require any further assistance, we will be happy to help.

5/5

Trustpilot

Leusa was super kind

Leusa was super kind! She was so energetic and had so many details to share.

Kelly · 24 February 2023

Agent replied · 7 February 2025

Hi Kelly, thanks for taking the time to provide this feedback! Leusa is a superstar, so we're not surprised by the energy and assistance you received. Wishing you all the best!

4/5

Trustpilot

Chestertons: Ryan Briggs

Ryan Briggs has recently taken over managing my son’s flat tenancy. He is very pleasant to deal with, efficient and gets things done. He has made it his job to understand the property he has inherited. So far, so good.

Warwick · 13 August 2024

Agent replied · 7 February 2025

Hi Warwick, thank you for taking the time to leave a review for Ryan. If you need anything else, please do not hesitate to reach out. Best wishes!

5/5

Trustpilot

Excellent

Chestertons were amazing from the get go. To Jess, Michelle and the team, thank you for the great experience :)

Katherine · 27 July 2022

Agent replied · 7 February 2025

Thank you for sharing!

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