Trusted Agent profile · Camden
★★★★★
1,894 reviews across 2 platforms
225 Kentish Town Road, London, NW5 2JU, Camden, NW5 2JU
Part of Chestertons, see every office.
Chestertons's office in Camden, at 225 Kentish Town Road, is rated 4.5 out of 5 across 1,894 reviews on two platforms, including 181 Google reviews rated 4.6.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
TrustpilotThanks Daniel Sie!
Just wanted to say a huge thank you to Daniel for all his assistance and hard work throughout the letting process. He was professional, respectful and an incredible help. Thanks Daniel!
Thank you for leaving your review with us Carlin!
5/5
TrustpilotStrongly recommend
Lily is great person to deal with: professional, knowledgeable and considerate. Quick to respond and overall very helpful, leading to a great experience.
Hi Kate, thank you for leaving this review - it's great to hear that Lily was on hand to assist you with your property search! Should you need any further assistance, please let us know. Best wishes!
5/5
TrustpilotWe had great support from Chestertons…
We had great support from Chestertons on closing the rental contract. Everything was done on a timely and responsive manner. Particular thanks to Madi, she was great support!
Thank you for sharing Farid!
5/5
TrustpilotLorna was great with our offer and move…
Lorna was great with our offer and move in experience!
Dear Sophie,Thank you for your 5* review of the recent service you received from our James Pendleton Lettings Department. Lorna will be thrilled with your feedback. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best in your new home.
4/5
TrustpilotSupportive Staff
The staff was very helpful throughout the process and provided support when needed. Nikita was particularly good at managing the property
Hi Dylan,Thank you for taking the time to leave this review. It's great to hear how supportive Nikita has been! We wish you all the best, and please do reach out if you need any further assistance.
5/5
TrustpilotRecommended company
We have been with Chestertons for over 6 years and we have always appreciated the prompt responses and friendliness. Our current property manager, Richard, is wonderful and has been taking great care of us. Prompt responses and efficiently. Great company
Hi Manuel, thank you for taking the time to leave a great review and for being with us for over 6 years. We appreciate the kind words. Best wishes.
5/5
TrustpilotExcellent Service and Team
We had a great experience working with Nishaad Ali from Chestertons Pimlico office. The whole process went smoothly. Nishaad was very friendly and prompt to reply to our queries. Highly recommended!
Thank you for sharing Elif!
5/5
TrustpilotStav was fantastic in helping us secure…
Stav was fantastic in helping us secure our apartment. He went above and beyond and tied up the deal at 10pm on a Friday night. Highly recommend him as an agent!
We are so please to hear, thank you!
5/5
TrustpilotAll very quick and easy toeasy complete…
All very quick and easy to complete thanks to Suzan Salih
Dear James,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.
5/5
TrustpilotProperty rental
Chestertons has managed the rental of a flat for me for some years. The changeover for new tenants this year was complicated due to timing and I was on vacation. A number of issues came up regarding cleaning etc and Chesterton's were great and arranged everything. The team supporting me on this occasion were great and went out of their way to help.
Thank you for taking the time to leave us a review. We've shared this with the Fulham Road team - have a wonderful week!
5/5
TrustpilotChestertons rental management
Ryan Briggs has been excellent at providing tenant assistance for me since shifting in 6 months ago.
5/5
TrustpilotPositive Rental Management Experience with Chestertons
We engaged Chestertons for rental management and were paired with an exceptional tenant who was responsible and hassle-free throughout the two-year tenancy. The management process with Chestertons was streamlined via their user-friendly portal, where all fees were transparently itemised. The team's responsiveness, especially our property manager Ms. N Barklem-Schulz contributed to an overall smooth and seamless experience for us.
Hi Miss Yan, thank you for taking the time to leave a review. We're happy to hear you've found our portal user friendly and our team has provided first-class service. Should you need anything else, please let us know.
5/5
TrustpilotHugo was instrumental in letting our…
Hugo was instrumental in letting our flat out. He is diligent and proactive. Hugo was an absolute pleasure to work with and he is the reason we used Chesterton's.
Thank you for the wonderful review!
5/5
TrustpilotNew level of Service
New level of Servicewe have been renting this flat with Chesterton's for more years than I care to remember - but this last one was definitely a big step forward.the applicant reports in particular were so much better and much more informative than previously.Emma and Sarah (654 Fulham Rd )have both kept in touch and been supportive throughout the process. Very Happy.
Hi Charles, thank you for taking the time to leave us a review. It's great to hear that you've been renting with us for a number of years and you enjoy our updated applicant reports. Should you need any further assistance, please feel free to let the team in Fulham know. Best wishes!
5/5
TrustpilotGreat service
As a buyer, I received great service from Neil and his team. Very easy to contact and communicate with and very helpful in ensuring the whole process went smoothly.
Thank you for your review. We are pleased to hear this!
5/5
TrustpilotShannon was very helpful and answered…
Shannon was very helpful and answered all my questions and doubts promptly. She was always attentive and professional and help me find a property that met all my needs.
Thank you for your review Cassia. We are pleased to hear this!
1/5
TrustpilotClueless cowboys
Clueless cowboys I have been a landlord 20 plus years and dealing with this company has been painful !! AvoidNo my review is 100% authentic I don’t need to prove this or be bothered by you any more !! If you want more information you are very welcome to email me directly. But you have wasted literally hours of my time .
Hi there, thank you for providing further details privately so we can look into this for you. Unfortunately we cannot locate you within our systems based on the initials you provided for your name and the email/phone number. We are concerned by your comments so if you could please email us at social@chestertons.co.uk with your full name and any further details we'd really appreciate it.
5/5
TrustpilotTamara Price was excellent on going…
Tamara Price was excellent on going above and beyond after hours and considering my case carefully and offering great advice for my situation. Would use again.
Thank you for the five stars
5/5
GoogleGreat experience with Margaret and Ryan during our short-term rent in Kentish Town.
Hi Marina, thank you for the great review and sharing your experience with the team. We appreciate the support and wish you all the best.
5/5
TrustpilotAkikur Rahman of Chestertons South…
Akikur Rahman of Chestertons South Kensignton has been wonderful in helping us with letting our property. He left no stone unturned and has been a marvellous back up.
Thank you for sharing! We are so pleased to hear this.
5/5
TrustpilotAnson Nyako - Chestertons
Anson was incredibly helpful and friendly. He was always quick to reply and was very attentive. Very professional and quick to offer support - would definitely recommend!
Thank you for your review Emma!
1/5
TrustpilotBad experience as landlady
I give them one star as i have been having really bad experience with this company. They were nice and quick to respond when they were advertising my flat. Their agent push me into accepting a couple although i had my doubts - i say they are pushy.As for collecting rents for me never pay me on time. I paid them to collect the rent for me to avoid chasing the rent but this company never pays my rent back into my account on time - always late. I don’t recommend them. I regret choosing Chesterton to be my agent.
5/5
TrustpilotA wonderful lettings team at Chestertons…
What a wonderful lettings team at Chesterton's, they not only offer a professional service but they are also very considerate to personal needs of both the tenant and the landlord. I would highly recommend both Marianna and Iain, they both go above and beyond with every request - thank you both for taking such good care of us and our property!
It's been a pleasure Janine, thank you for sharing your feedback with us!
5/5
TrustpilotGood response time to queries
Good response time to queries - thanks Suzan and Matt
Dear Ingrid,Thank you for your 5* review of the recent service you received from our James Pendleton team. Thank you enough for taking the time to feed this back to us. We wish you all the best.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons Kentish Town hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
