Trusted Agent profile · Camden

Chestertons Hampstead reviews in Camden

4.6

★★★★★ Excellent

2,480 reviews across 2 platforms

55-56 Hampstead High Street, Hampstead, London, NW3 1QH, Camden, NW3 1QH

Part of Chestertons, see every office.

Chestertons's office in Camden, at 55-56 Hampstead High Street, is rated 4.6 out of 5 across 2,480 reviews on two platforms, including 305 Google reviews rated 4.8.

Google logo

4.8 / 5

305

Reviews on Google

This office

Trustpilot logo

2,175

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

Strong customer support

Strong customer support and very responsive. Clear instructions on what was needed

Patrick · 8 May 2024

Agent replied · 29 October 2024

Hi Patrick, thank you for taking the time to leave a review. We're so glad you received strong customer support and the team were responsive. Best wishes!

5/5

Trustpilot

Responsive staff who are proactive to…

Responsive staff who are proactive to get the right outcome for landlord and tenant - thank you

K · 26 January 2024

Agent replied · 6 February 2025

Thank you for your 5* review of the recent service you received from our James Pendleton Lettings Department. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

5/5

Google

One of the best apartment letting companies I've worked with. We were paired with Roni who helped us to quickly find and move into a place that we are more than happy with. She made the process extremely smooth and we wouldn't choose to work with anyone or anywhere else at this point.

Zachary · 26 October 2023

5/5

Trustpilot

Chestertons have been a great at making my experience seamless

Chestertons have been a great at managing the letting of my apartment. They've been very communicative, and made the whole experience seamless.

Ian · 29 September 2023

Agent replied · 29 October 2024

Hi Ian, thank you for taking the time to leave this review. We're happy to hear that lettings your property with us has been a seamless experience. Should you need any further help, please do let your property manager know. Best wishes!

5/5

Google

We cannot thank Chestertons Hampstead enough for their professional and friendly way they handled the sale of our house, most of our dealings were with Sabatino Sandullo, who found us a new buyer in 24 hours of a sale falling through. Highly recommended.PositiveResponsiveness, Quality, Professionalism

Peter · 26 October 2020

Agent replied · 25 October 2024

Hello Peter, Thank you for taking the time to provide us with this review. We're delighted to hear that Sabatino assisted you in the sale of your home and we have passed your compliments on him. If you need anything in the future, please reach out to us again. Wishing you all the best!

5/5

Google

We’ve had a really great experience with Renée. Renting a short let remotely is not an easy task and Renée was an amazing help answering our million of questions :), recording a video of the flat for us and being thoughtful about nuances of having a 1 year old with us. We were very happy with her help! I would definitely recommend the agency and Renée and would definitely come back here for our future rent inquiries.

Liza · 26 October 2020

4/5

Trustpilot

Tamara has worked hard to achieve great…

Tamara has worked hard to achieve great results. Thankyou.

MR · 24 June 2024

Agent replied · 29 October 2024

Hi Wayne, thank you for sharing your experience with Tamara, she'll be delighted to see this feedback. If you need anything else, please feel free to reach out to her and the team!

5/5

Trustpilot

Great experience

Great experience renting with Chestertons. Rosie in particular had been extremely helpful, patient and professional throughout the negotiation process. Highly recommend.

Muyun · 13 October 2023

Agent replied · 29 October 2024

Thank you so much for the 5 star review. We hope you are very happy in your new home.

5/5

Trustpilot

Great experience letting a property through Chestertons

Had a great experience with Gary and the Chestertons SW Lettings team in Battersea renting out a flat through them recently. Responsive and professional throughout and ultimately able to secure tenants at the rate estimated when I first started speaking with them. The team were able to quickly and efficiently bring together a number of potential tenants Also helpful with making sure all the relevant documentation etc was in place on all sides.

Konrad · 19 August 2021

5/5

Trustpilot

Agents who go the extra mile......

I have let my properties through Chestertons in Barnes and have always found Amy, Ed and Sebastian there to beespecially kind and helpful. Earlier this year Ed and Sebastian even helped me get my car out of a ditch! That's special.

Miss · 17 August 2021

Agent replied · 29 October 2024

Your comments have been passed on to our team in Barnes, who thank you for your feedback. All the best.

5/5

Trustpilot

Great team professional and helpful …

Great team professional and helpful (Simone, Aysa and everyone else).

Carolyn · 30 May 2024

Agent replied · 29 October 2024

Hi Carolyn,Thank you for sharing your kind words about how professional and helpful the team were.Best WishesChestertons

5/5

Trustpilot

Great results and a pleasure to deal with

Very pleased with the Knightsbridge office who found me two great tenants in two difficult years. Also a pleasure to deal with everyone there and in their management office, where Ross continues to be extremely responsive and helpful.

Oliver · 7 February 2022

Agent replied · 29 October 2024

Thank you for sharing!

5/5

Trustpilot

Mark Kardos at Chestertons

Mark Kardos has handled the management of our flat for several years and always provides a quick, efficient and professional service.

Malcolm · 7 October 2023

Agent replied · 29 October 2024

Thank you for your feedback and allowing us to manage your flat for several years Malcolm, it's been a pleasure!

5/5

Trustpilot

Sum Yee was so awesome!

Although I found my home with another negotiator, I want to give a special review for Sum Yee. She was very patient, answering all my questions and really helped me narrow down my options. Thank you, Sum Yee!!!

MS · 3 February 2022

Agent replied · 29 October 2024

Thank you for sharing this is wonderful to hear!

5/5

Trustpilot

Tamara Price @ Chestertons South West Lettings

We have had a great experience with Tamara, she has gone above and beyond to ensure that we have got everything we need. Especially when dealing with some very tricky current tenants. Would highly recommend, she is great at her job!

Amelia · 4 August 2021

Agent replied · 29 October 2024

Thank you for the five star review. Tamara was very happy to receive this feedback from you!

5/5

Trustpilot

Friendly, professional, very good!

Friendly and professional team that know Barnes and residential sales inside out. Always on the ball with great advice. Very responsive. Managed the whole process to achieve an excellent price and a very satisfied client

Gordon · 23 June 2022

Agent replied · 29 October 2024

Thank you for sharing!

5/5

Google

I had a great afternoon of viewings with Roni from Chestertons Hampstead. She truly wanted to find something that would work for me (not just anything available) and was incredibly friendly / helpful. I have only had a good interaction with Chestertons and would recommend if want to live in the area.

Jessica · 26 October 2023

5/5

Trustpilot

Tenancy extension

I needed an addendum for the extension of our tenancy with our tenants which was dealt with fairly swiftly by the contact at chestertons (Niema Latif)Concluded remotely and with very little stress

Hiral · 19 October 2022

Agent replied · 29 October 2024

So glad to hear that Niema was able to assist in such a stress-free manner. Thank you for your feedback!

5/5

Trustpilot

The best agent ever

The agent Joanna found a beautiful flat for me and she was a best agent I never had! Thanks to her professionalism, kindness all the process went so smoothly.she is the best agent I never had!

Yuki · 29 April 2022

Agent replied · 29 October 2024

We hope you are very happy in your new home

5/5

Trustpilot

Rate letting with Chesterton

The team was responsive and helpful. They were able to source me a tenant quickly, took care of maintenance issues at the flat and helped me dealt with some unexpected RE management issues. Very effective and attentive.

Mimi · 4 March 2022

Agent replied · 29 October 2024

Thank you for sharing your experience with Chestertons!

5/5

Trustpilot

Chestertons's e-signature application…

Chestertons's e-signature application is tremendously helpful so that landlords and tenants can access the documents anywhere and sign to complete the agreements anytime.

Hanxin · 10 March 2025

5/5

Trustpilot

Excellent service from Tamara Price

Excellent service from Tamara Price. Tenacious and professional.

Colin · 26 June 2024

Agent replied · 29 October 2024

Hi Colin, we really appreciate the feedback for Tamara and happy to hear she's provided you with excellent service as always. Please do let us know if you need anything else. Best wishes!

5/5

Trustpilot

Rented a an apartment a few years back…

Rented a an apartment a few years back with Nishaad, he was definitely the most helpful. Nishaad did his best to secure the best place for my friends and I, and made the procedure run very smoothly.

Aya · 28 February 2022

Agent replied · 29 October 2024

Thank you for sharing Aya!

5/5

Trustpilot

Delphine was great

Delphine helped us find a flat, and she was great! So helpful, communicative, and patient. I really appreciated how hard she worked to get us the flat we wanted the most.

Assel · 15 November 2022

Agent replied · 29 October 2024

We're so happy to hear Delphine helped you secure your dream apartment! Wishing you all the health and happiness in your new home.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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