Trusted Agent profile · Camden
★★★★★
2,480 reviews across 2 platforms
55-56 Hampstead High Street, Hampstead, London, NW3 1QH, Camden, NW3 1QH
Part of Chestertons, see every office.
Chestertons's office in Camden, at 55-56 Hampstead High Street, is rated 4.6 out of 5 across 2,480 reviews on two platforms, including 305 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Chestertons Hampstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
TrustpilotChestertons South West Lettings, Jasmine
Incredibly positive experience with Chestertons, and specifically Jasmine. Nothing was too much trouble and she was always on hand to help with any issues, no matter what time, even after we had moved in. Prompt replies, excellent communication and very professional and kind.
Thank you for the 5 stars!
5/5
TrustpilotA Very Happy Landlord
Jasmine was very constructive, friendly and extremely helpful, especially communicating between us-the landlords, and the prospective tenants. All the details were promptly given and any problems encountered were quickly sorted.
5/5
TrustpilotSumyee the best negotiator I’ve ever met
Sumyee did an excellent job for our viewing and arranging a contract in this flat. Her full of kindness and considerate attitude made us to relieve and make sure to get this flat as our home.
Hi 안세환, thank you so much for leaving a review, Sumyee will be delighted to hear this! Wishing you all the happiness in your new home and for 2023!
5/5
TrustpilotVery helpful and professional service.
Hi there, thank you for your feedback, we really appreciate it. Should you need any further assistance, please do let us know. Best wishes!
5/5
TrustpilotExcellent support and process for renting
Suzan and Thomas provided a smooth and easy process for both viewing and signing the lease for a lovely flat, and have maintained excellent communication throughout the process.
Dear Flores,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best.
5/5
TrustpilotAll done on time in professional and…
All done on time in professional and friendly manner. Hands down the best agency still to deal with, Sharon representing them very well.
Dear Ramola,Thank you for taking the time to inform us of the positive experience you have had with the James Pendleton team. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you all the best.
5/5
TrustpilotGreat ,fast and effective communication…
Great ,fast and effective communication with Dawn
Hi Liliana, thank you for the great review. We appreciate the support and wish you all the best.
5/5
TrustpilotPreya Nair and Chestertons
Preya Nair at Chestertons has always been very friendly and competent. I enjoyed working with her.
Hi Alessandro, we really appreciate you taking the time to leave a review for Preya and it's lovely to hear you've enjoyed working with her. Please do let us know if you need anything else.
5/5
TrustpilotI had been looking for a property to…
I had been looking for a property to rent in Fulham for about 3 months. Within 2 weeks of meeting Madi we had found the exact type of property we were looking for. I couldn’t recommend Chestertons and Madi highly enough!!!!
Thank you for your review. We are pleased to hear this!
5/5
TrustpilotThe staff at Chestertons are extremely…
The staff at Chestertons are extremely helpful, friendly and efficient. They helped me out and allowed me to impress my client by obtaining the correct paperwork for me in a short space of time. I was very impressed. Thank you very much
Thank you for sharing!
5/5
TrustpilotI called up as I needed some advice as…
I called up as I needed some advice as I am a first time renter. I spoke with Millie Brandon and she couldn’t of been more helpful she answered all of my questions in fine and clear detail.
Thank you Jay!
5/5
TrustpilotChestertons review
Millie B was very helpful in our search for a rental and was happy to answer any questions we had about the area. Her knowledge made the process very simple and we found a place in no time.
Thank you for your review we are so pleased to hear!
5/5
TrustpilotI had an excellent experience with Ellie at the Barnes office
I had an excellent experience with Ellie at the Barnes office - I needed somewhere for a short term let and she made the whole process super easy and super smooth. I signed the agreement and was in the flat within a fortnight!
Thanks Rose we are pleased to hear of your experience! Thank you for sharing.
5/5
TrustpilotI recently sold a house in Albert…
I recently sold a house in Albert Street, Camden through Chestertons. My agent, Emlyn Parks gave good advice and found a buyer in the first 10 days of the house being on the market. Highly recommended.
Hi Diane,Thank you for taking the time to leave a review. We're very pleased to hear how fast Emlyn was able to help you find a buyer for your home! Wishing you all the best in the future, and please do not hesitate to get in touch if you need further assistance.
5/5
TrustpilotChestertons have been a great letting agent so far!
Lucy Lord at Chestertons has been extremely helpful for all issues related to our rental property.
5/5
TrustpilotThank you Xiaoyi
Very quick and responsive agent, she’s been very helpful and considerate.
Hi Hamzah, thank you for great review and sharing your experience with Xiaoyi. We are so glad she was helpful and considerate. Should you require any further assistance we will be happy to help.
5/5
TrustpilotSuzan has always provided very…
Suzan has always provided very efficient service and is always reliable, responsive and helpful
Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
TrustpilotTamara Price issupport and cooperation…
Tamara Price issupport and cooperation during our home search. Your assistance was invaluable, and I truly appreciate the time and effort you dedicated to helping me
Hi Erene, we're so happy to read this feedback, thank you for taking the time to leave a review. Should you need anything further, please let Tamara and the team know. Have a great day!
5/5
TrustpilotI have been served by xiaoyi from…
I have been served by xiaoyi from chestertons for more than 6 monthes. her reponse is always in time.her service is very good.
Hi Travis, thank you for your kind words about Xiaoyi - she'll be delighted to see this!
5/5
TrustpilotEasy process, great job!
Easy process, professionally executed and satisfied clients! Chestertons took my property on, and had 5 offers from multiple offices, within a few days. Reference process was smooth and overall it was a very satisfying process with no headaches. Highly recommend!
Thank you for the wonderful review
1/5
GoogleAbsolutely horrendous!!! KEEP WELL CLEAR I was assigned to Roni Bathaei and, after bombarding me with questions for 20 minutes, she then told me that my requests were unreasonable and that I should be realistic about my expectations. Trying to build this fake sense of urgency to get me to rent anything that is available just to make money off me, all during our very first interaction... It just ruined the whole relationship from the start. I went away and found a fantastic flat with another agent within 2 days then. Chestertons just want to close deals, make their bonus and leave.
5/5
TrustpilotTenancy & Renewals Consultant
Suzan who has been dealing with my incoming tenants has been superb. She is highly efficiant, helpful and friendly. I would reccomend Pendletons to anybody.J Fine
Dear Jeff,Thank you very much for leaving us such a wonderful 5* review. Suzan will be delighted with your feedback, as are we. Customer service is so important to us and we pride ourselves on providing a first class service to our clients; when this is appreciated it makes all of our efforts even more worthwhile.We look forward to working with you and thank you once again.
5/5
TrustpilotExcellent service
Excellent service, and always want to help. Very pleased, and always ready to listen and help. Both Stephen and Hugo are reliable and helpful. I can't fault them.
Thank you for leaving us a 5 star review - so pleased to hear how helpful Stephen and Hugo have been
5/5
GoogleAshley Bayoumy was an excellent support in finding me a flat, and taking me through the whole rental process. I'd highly recommend working with him!PositiveResponsiveness, Quality, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons Hampstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
