Trusted Agent profile · Camden

Chestertons Hampstead reviews in Camden

4.6

★★★★★ Excellent

2,480 reviews across 2 platforms

55-56 Hampstead High Street, Hampstead, London, NW3 1QH, Camden, NW3 1QH

Part of Chestertons, see every office.

Chestertons's office in Camden, at 55-56 Hampstead High Street, is rated 4.6 out of 5 across 2,480 reviews on two platforms, including 305 Google reviews rated 4.8.

Google logo

4.8 / 5

305

Reviews on Google

This office

Trustpilot logo

2,175

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

I had a great experience working with…

I had a great experience working with Niema Latif. She was professional, responsive, and made the entire process smooth and efficient. I really appreciated her clear communication and support. Highly recommend her services!

Öykü · 5 February 2025

5/5

Trustpilot

How to rent your flat in Battersea

If you are renting a flat then I can truly recommend the Battersea Park branch of Chestertons . I've been renting through them now for over ten years and I've hardly had a day when my property has been empty. Their ability to find new tenants, fix whatever needs fixing and manage every detail of the changeover of tenants is truly amazing. They have an excellent team in Camillo Degregorio, Charlie Carter & Andrew Ogley who keep you posted with developments and more importantly just get the job done. You may think this review is a little over the top but I can promise you is no exaggeration.

Chris · 3 August 2021

5/5

Trustpilot

Highly recommend for lettings

Highly recommend for lettings. As a Landlord of a residential flat in Balham, I have used the JP team for many years now to find my tenants and they have always acted professionally and promptly. A pleasure to work with.

Emma · 12 September 2022

Agent replied · 29 October 2024

Dear Emma,Thank you for your 5* review of the service you received from our James Pendleton Lettings team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us and for your continued support.

1/5

Google

Catastrophic! Run away! We had our deposit stolen without Chestertons Hampstead Letting intervening. A disgrace! Avoid this agency, they are not professional!

Gerald · 18 June 2025

5/5

Trustpilot

Jessica Wilson facilitated a very…

Jessica Wilson facilitated a very smooth transition to our new home in Barnes with a seamless process from offer agreed to move in. Jessica couldn’t have been more helpful.

Conor · 1 September 2023

Agent replied · 29 October 2024

Hi Conor, thank you for your feedback! We're happy to read that Jessica made the process from offer agreed to move-in an easy one. Enjoy your new home and if you need anything else, please do get in touch.

5/5

Trustpilot

Great experience working with Rosie…

Great experience working with Rosie Mummery! She reached out to me about a flat she thought I'd like... I just moved in this weekend :)

Nicole · 6 December 2023

Agent replied · 29 October 2024

Thank you for your review and congratulations on your new home Nicole. Wishing you all the best!

5/5

Trustpilot

Couldn’t recommend more!

Super professional experience with Conor Bunn - would recommend him to anyone!

Meghan · 16 August 2024

Agent replied · 29 October 2024

Hi Meghan, thank you for taking the time to leave a review for Conor, he'll be delighted to see this. Wishing you all the best!

5/5

Trustpilot

Tamara and the Chestertons team were a…

Tamara and the Chestertons team were a great help during our move! Going above and beyond to get the deal across the line. Extremely happy with the service!

Harry · 22 September 2023

Agent replied · 29 October 2024

Hi Harry, congrats on the move and your new home! Should you need anything further, please do not hesitate to reach out to Tamara and the team. Best wishes!

5/5

Trustpilot

I have been using JP for a number of…

I have been using JP for a number of years now and they are reliable and responsive. Suzan, Chris and the lettings team all do a good job

Beth · 20 September 2023

Agent replied · 7 February 2025

Dear Beth,Thank you for your 5* review of the service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We look forward to continuing to work with you.

5/5

Trustpilot

Zosia handled my tenant renewal…

Zosia handled my tenant renewal brilliantly - continued communication and advice on the market really helped the process run smoothly

Liz · 19 March 2024

Agent replied · 6 February 2025

Dear Liz,Thank you for your 5* review of the recent service you received from our James Pendleton Renewals team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

5/5

Google

Been working with Jacob Burke and have to say he has done a very good job from start to finish, possibly the best letting negotiator out there. Very respectful, professional and extremely willing to help his clients and do his best job ethically. Chestertons are so lucky to have Jacob on the team.

Kseniya · 28 February 2024

5/5

Trustpilot

I have been a client at Chestertons…

I have been a client at Chestertons ever since 2007, and they have always maintained a high level of efficiency, excellence, and professionalism. In other words, they get the job done.

Mais · 1 July 2023

Agent replied · 29 October 2024

Long-standing relationships are at the heart of what we do at Chestertons, thank you for trusting us all these years - we hope to continue working with you for many more! Best wishes

5/5

Trustpilot

Mews rental

Chestertons have rented my Mews house out for over five years and I have been very impressed by the quick and efficient management offered by Mark Kardos.

Tom · 11 October 2023

Agent replied · 29 October 2024

Hi Tom, thank you for letting your property through us for the past five years and for your kind words around Mark - it's been a pleasure!

5/5

Trustpilot

It was helpful to have good property…

It was helpful to have good property and housekeeping services during the rental!

Junfeng · 24 July 2024

Agent replied · 29 October 2024

Hi Junfeng, thank you for your feedback, we really appreciate you letting us know. If you need any future assistance, please let us know. Best wishes!

5/5

Trustpilot

5 Star for Christie who was always very…

5 Star for Christie who was always very responsive, took the necessary actions timely and followed-up on them.

Fanny · 25 July 2025

5/5

Trustpilot

Efficient service

Ellie Zambakides recently contacted me about a PAT review at my flat. She organised it promptly and without fuss and I now have the report. Excellent.

Gareth · 31 October 2023

Agent replied · 29 October 2024

Thanks Gareth!

5/5

Trustpilot

good service for apartment 17

Overall good, also thanks for Xiaoyi's support on sorting out the bill issues

Yanghe · 22 July 2024

Agent replied · 29 October 2024

Hi Yanghe, thanks for the great review. Should you need any further assistance, we will be happy to help.

5/5

Trustpilot

Suzan Salih Feedback

Suzan Salih always super responsive, excellent customer service and friendly! Keep up the great work. Thank you!Will Q

WQ · 20 April 2024

Agent replied · 7 February 2025

Dear Will,Thank you for taking the time to inform us of the positive experience you have recently had with our team. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you all the best.

5/5

Trustpilot

Kew branch

Natasha at the Kew branch was incredibly helpful and supportive throughout our entire (lengthy) flat selling process. She went above and beyond to keep us in the loop and was always just a phone call away; nothing was too much trouble. I would highly recommend the team.

Tori · 29 July 2021

Agent replied · 29 October 2024

Thank you for the glowing review. Natasha and the team in Kew have passed on their best wishes.

5/5

Trustpilot

⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Phoebe McKay

Kerry · 20 November 2025

5/5

Trustpilot

Tenancy renewal

Pa-Reis McAllister from Chesterton's tenancy renewed our tenancy and liased with the tenant and made the process simple and straightforward 👍

Azhar · 12 February 2024

Agent replied · 29 October 2024

Hi Azhar,Thank you for taking the time to write a review. I'm glad you had a great experience with Chestertons and we hope you have a wonderful 2024!

5/5

Trustpilot

Tamara Price from Chestertons South…

Tamara Price from Chestertons South West lettings has gone above and beyond to help us move into our rented flat. She has been extremely diligent and helpful, and guided us through the whole process, keeping us updated every step of the process. Thank you so much!!

Connor · 3 September 2021

Agent replied · 29 October 2024

Your feedback is highly important to us, and allows potential clients to make a fair judgement when deciding whether to use Chestertons as their agent. Thank you for taking the time to post a review.

5/5

Trustpilot

Very adaptable and professional

Very adaptable and professional service. This could not have happened without Martins. Since day one, he delivered. From waiting for us the first day to deliver the keys late at night, to being always accessible and ready.

Alvaro · 14 November 2022

Agent replied · 29 October 2024

Thank you so much for your feedback Alvaro, we're delighted to hear Martins was on hand from start to finish. Wishing you all the best in your new home!

5/5

Trustpilot

I had a great experience with Amanda…

I had a great experience with Amanda Goodman through a tenancy swap. Highly recommend!

Angus · 21 June 2024

Agent replied · 29 October 2024

Hi Angus, thank you for taking the time to leave a review for Amanda and we're happy to see that everything went smoothly during the tenancy swap. Should you need anything else, please do let us know.

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