Trusted Agent profile · Camden

Chestertons Hampstead reviews in Camden

4.6

★★★★★ Excellent

2,480 reviews across 2 platforms

55-56 Hampstead High Street, Hampstead, London, NW3 1QH, Camden, NW3 1QH

Part of Chestertons, see every office.

Chestertons's office in Camden, at 55-56 Hampstead High Street, is rated 4.6 out of 5 across 2,480 reviews on two platforms, including 305 Google reviews rated 4.8.

Google logo

4.8 / 5

305

Reviews on Google

This office

Trustpilot logo

2,175

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

Elizabeth Joyce, Property Manager: 5*

Elizabeth Joyce in Chestertons property management department is exceptional. I have nothing but praise for her reliability, responsiveness, courtesy and professionalism. She looked after my Portfolio for years and it has been a pleasure dealing with her.

Lizzie · 10 November 2023

Agent replied · 29 October 2024

Thank you for your feedback Lizzie, it's amazing to hear that Elizabeth has been managing your property portfolio for a number of years! Feel free to get in touch if you need anything else.

5/5

Trustpilot

Marla

I had the chance to be in touch with Marla and she has been very helpful and proactive with our deal and reneview of the contract. Once again thanks for this!

Customer · 19 March 2024

Agent replied · 29 October 2024

Thank you for taking the time to write a great review and sharing your experience with Marla. Its great to hear how helpful and proactive she was throughout the process.We appreciate your support.Best wishes - Chestertons

5/5

Trustpilot

No other Realtor like Chesterton

Madi and Jonathan at Chestertons have been amazing to work with! They let my flat instantly (within an hour), secured me a great tenant with a long tenancy and have made the letting process a walk in the park. I highly recommend Chestertons and their lovely, professional team! No other realtor shall I use now

Kamila · 18 February 2022

Agent replied · 29 October 2024

Thank you for sharing your experience with Chestertons!

5/5

Trustpilot

Moving to london can be stressful …

I moved to london and i was very stressed out and had a very short time to find a studio with my budget and Nishad found a dream place in no time almost 3 days within my budget and helped me through out the process step by step cannot thank him enough Thank u Nishad

Hasti · 14 February 2022

Agent replied · 29 October 2024

We are so pleased to hear this! Thank you Hasti.

5/5

Trustpilot

Sean Fitzpatrick was most helpful

Sean Fitzpatrick was most helpful. He cannot be faulted. Chestertons' verification processes were less than straightforward, to the point of being arcane and irritating. The accounts department had to be chased to refund my holding deposit, a process which took several weeks.

Barry · 19 August 2021

5/5

Trustpilot

Chestertons Hampstead

We had a very positive experience with Ayse and Lavie of Chestertons Hampstead. They were efficient and responsive. Very good customer service.

Devina · 29 August 2024

Agent replied · 29 October 2024

Hi Devina, thank you for your review. It's lovely to hear that you had a great experience with Ayse and Lavie. Best wishes!

5/5

Trustpilot

Tenacy Move In Experience

Suzan, who helped us with our move in experience was extremely friendly and very responsive when it came to all the dealings. I couldn't recommend her expertise more highly.

Charlie · 26 April 2024

Agent replied · 7 February 2025

Dear Charlie,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.

5/5

Trustpilot

Great services & very helpful staff

Great experience! Bradley Jenkins helped me find my new flat and took care of everything from viewings, through referencing, all the way to signing the contract. He’s been very helpful, patient and flexible throughout the whole process and went out of his way to promptly respond to my queries.

Zuzana · 8 November 2022

Agent replied · 29 October 2024

Hi Zuzana, thank you for your kind words and feedback, Bradley will be thrilled to hear this. Wishing you all the best in your new home!

5/5

Trustpilot

Highly recommend professional services

Fiona recently assisted me with a change of sharers . Her service was extremely professional with the complete transaction and would highly recommend. We really appreciated your time and efforts.

Rodney · 2 April 2024

Agent replied · 29 October 2024

Hi Rodney, thank you for taking the time to leave a review. We're happy to hear that Fiona provided a professional service and that everything went smoothly. Should you need anything further, please do get in touch.

5/5

Trustpilot

Stephanie Langton

Stephanie Langton, our property manager at Chestertons, has been consistently professional, knowledgeable, responsive, and helpful. We appreciate how she communicates any problems in the property and coordinates the solutions. We look forward to continuing to work with her in the future.

Adriana · 28 February 2025

5/5

Trustpilot

good!

Had a great experience with Preya in property management - sad to see her move onto another area of the business, as she was always so helpful and friendly.

Caroline · 13 April 2024

Agent replied · 29 October 2024

Hi Caroline, thank you for your kinds words about Preya. We'll make sure to pass your feedback on to her and should you need anything else, please do not hesitate to get in touch.

5/5

Trustpilot

I have had a very positive experience…

I have had a very positive experience with Suzan & Matthew for facilitating the tenants move in co-ordination and the service they have provided, would certainly recommend. Many thanks!

Cyrus · 13 April 2024

Agent replied · 10 February 2025

Dear Cyrus,Thank you for taking the time to inform us of the positive experience you have recently had with our team at James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review.

5/5

Trustpilot

Very good experience with Chestertons

Very good experience with Chestertons, especially with Mr Ravi Vasantha-Raja. He’s very helpful and considerate when it comes to finding a property both within my budget and of good quality. I really appreciated the fact that he always responded quickly and never felt bothered explaining things to me.

Linda · 17 November 2022

Agent replied · 29 October 2024

Thank you so much for your feedback Linda, Ravi will be delighted to hear this! Should you need any further assistance, please do not hesitate to get in touch. Have a great weekend!

5/5

Trustpilot

Good experience as tenants

We have a very good experience with our property manager Xiaoyi. No query left unanswered and all are dealt in a timely manner.

B- · 29 July 2024

Agent replied · 29 October 2024

Hi B, thank you taking the time to write a great review. We are so glad Xiaoyi left no query unanswered and dealt with everything in a timely manner. We appreciate the support.

5/5

Trustpilot

Selling our flat

It was a pleasure to work with the team at Chestertons Kew while selling our flat. Lizzy, Natasha, Daniel and Chloe are friendly and professional and were responsive to our needs throughout the process. They found us a great buyer and helped to steer us through the ups and downs of moving home. Thank you very much!

Richard · 18 August 2021

Agent replied · 29 October 2024

Thank you for sharing!

5/5

Trustpilot

Chestertons South West Lettings, Jasmine

Jasmine was really helpful throughout the entire process of getting our property rental in Kew, which was in demand from several other prospective tenants. Communication was clear and friendly the whole time, and the whole process was easy and straight forward.

Alex · 18 August 2021

5/5

Trustpilot

Excellent customer service

Thanks to agent Nishaad Ali Marla my experience of service from Chesterton agency is the best. I really feel very grateful for his professionalism, kindness, availability and honesty to answer all the doubts and questions that one may have in the process of finding a property. Excellent service. Thank you very much!

Carolina · 23 May 2022

Agent replied · 29 October 2024

Thank you for sharing! We are so pleased to hear this.

5/5

Trustpilot

Great experience with Chestertons South West lettings

We recently rented an apartment with Chestertons. Our experience with Heather Phillip-St Louis has been very satisfactory. She answered all our questions, helped us during the process and was always extremely respectful. I highly recommend her, she is a great professional.

Raquel · 15 August 2021

5/5

Trustpilot

Thank you Stav

Hi Stav,Thank you so much for all of your help! We are so grateful for all of the hard work you've done to find our home & also the smooth process after that. We are grateful to have you as our point of contact and couldn't be happier with the way everything worked out.

Amruta · 9 February 2022

Agent replied · 29 October 2024

Thank you for sharing your experience! We are so pleased to hear.

5/5

Trustpilot

Fiona Davidson really came through

Fiona Davidson really came through on a tricky renewal. Always hard working and responsive, I can't thank her enough for sorting all out seamlessly.

Lisa · 5 July 2024

Agent replied · 29 October 2024

Hi Lisa, we really appreciate you taking the time to leave a review for Fiona and happy to hear that everything went smoothly. Wishing you all the best!

4/5

Trustpilot

Fantastic service

Fantastic service. Amanda at the Chesterton team was so quick and helpful with our tenancy process, on hand to help resolve any issues and get the process done as smoothly as possible.

Katie · 29 January 2024

Agent replied · 29 October 2024

Hi Katie, thanks for taking the time to leave a review. We're happy to hear that Amanda and the rest of the team made your tenancy process an easy one. Wishing you all the best for 2024!

5/5

Trustpilot

Consistently Reliable.

I have always found the Chesterton team, be it letting, management or sales, to be extremely helpful and professional. I have used them for over 20 years and very happy to recommend them to anyone that asks my opinion.. best Charles

Charles · 19 June 2023

Agent replied · 29 October 2024

Hi Charles, this is amazing to hear! Thank you for sharing your experience with us, we'll be sure to let the relevant teams know. Should you need anything further, please feel free to get back in touch. Best wishes!

5/5

Google

Gamze was just brilliant and a pleasure to deal with. She was really responsive and guided me throughout the process.

Janet · 26 October 2023

5/5

Trustpilot

Excellent service from Juliette.

Had a great experience with Juliette who was always available to help and assist in any way she could! Great experience throughout!

Gianni · 4 August 2024

Agent replied · 29 October 2024

Thanks so much for the review!

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