5/5
TrustpilotGary has been exceptional
Gary has been exceptional, no other words to describe him.
Agent replied · 23 October 2024
What a wonderful review, thank you - we've shared this with Gary!
Trusted Agent profile · Camden
Chestertons Covent Garden reviews in Camden
★★★★★
2,595 reviews across 2 platforms
196 Shaftesbury Avenue, Covent Garden, London, WC2H 8JF, Camden, WC2H 8JF
Part of Chestertons, see every office.
Chestertons's office in Camden, at 196 Shaftesbury Avenue, is rated 4.5 out of 5 across 2,595 reviews on two platforms, including 298 Google reviews rated 4.9.
Reviews
Every review we hold for the Camden office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotA great renting experience
A really good experience. Heather has been very professional, and helpful to depths. I would recommend her.
Agent replied · 23 October 2024
Thank you for the five start review! We have shared your comments with Heather who is very pleased to know you were so satisfied with the service she provided.
5/5
GoogleSince I don't speak English very well, Mei was very dedicated and helped me a lot so that I could rent the apartment, contacting me via WhatsApp and email, answering all my questions; Mei helped me from the beginning until the end, when I got the keys; she was very polite, patient and very professional.
5/5
TrustpilotRowland Blackmore was our Chesterton's…
Rowland Blackmore was our Chesterton's contact during the viewing and moving in process. He was very helpful, sensing all necessary information our way promptly and correctly. He readily followed up the whereabouts of our deposit with accounts, and ensured communication between ourselves and the landlord was smooth and efficient.
5/5
TrustpilotTamara Price at Chestertons South West…
Tamara Price at Chestertons South West Lettings was really helpful and really lovely! Would happily use again!
Agent replied · 23 October 2024
Thank you for the five star review - your wonderful review has been shared with Tamara
5/5
TrustpilotMadi was brilliant
Madi was brilliant. Transparent, proactive and always keen to help. Would recommend!
Agent replied · 23 October 2024
Thank you for sharing!
4/5
TrustpilotSwift response from Carl James (CJ)…
Swift response from Carl James (CJ) ensured that i had the assistance that I needed quickly to solve the problem at hand
Agent replied · 26 December 2024
Hi AV, thank you for the great review. We appreciate the positive feedback and wish you all the best.
5/5
TrustpilotI was helped by Stav Nicola
I was helped by Stav Nicola, a very professional and patient agent. Highly recommend him.
Agent replied · 23 October 2024
Thank you for the five-star review, wonderful to hear you had such a great experience with Stav.
5/5
TrustpilotPositive Experience
Vanessa Newman-Wright always provides an excellent service, promptly replying to emails and resolving any issues that occur in the property. We are very grateful to have Vanessa as our property manager.
Agent replied · 23 October 2024
Hi Katie, It makes us happy to read that Vanessa provided an excellent service and replied promptly to emails. Should you need anything else, please do not hesitate to reach out to her and the rest of the team. Wishing you all the best
5/5
TrustpilotKacey Naish - Chesterons
We had a great experience with Kacey, who was always available to help with our issues. She is friendly, helpful, and a valuable asset to the Chestertons real estate team.
Agent replied · 23 October 2024
Thank you for taking the time to leave a review, we've passed on your lovely words to Kacey and the team
5/5
TrustpilotBrad was brilliant and helpful and went…
Brad was brilliant and helpful and went out of his way to assist-highly recommend him.
Agent replied · 23 October 2024
Thank you for the postive feedback Anthony. It is much appreciated.
5/5
TrustpilotHighly recommend
Subject: Re: Chestertons - Trust Pilot I would like to recommend K.B. who was exceptionally efficient and a delightful personality. She found what we needed in 24 hours, a property that you’d just received instructions for. She has the knack of giving helpful observations without doing the hard sell which can overwhelm the would be client! She is an enormous asset to Chestertons. Many thanks.
Agent replied · 23 October 2024
Thank you for taking the time to leave a review Amanda! So glad to hear your experience was five star!
5/5
TrustpilotGood stuff
Good stuffI have recently added a second property for JP to manage. As usual Sam ,Suzan, Zosia and Matt have all made the onboarding of the property and new tenant very easy. Long may it continue. Thanks all.
Agent replied · 6 February 2025
Dear Hugh,Thank you for taking the time to inform us of the positive experience you have recently had with the Letting and Property Management team of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for providing us the opportunity to look after another property for you. Wishing you all the best.
5/5
TrustpilotTamara Price at South West lettings was…
Tamara Price at South West lettings was great for us - we were unsure on the flat due to thinking it was on a busy road but she convinced us to see it. We are now here and love it! We were also first time renters and she was very helpful in explaining everything we needed to know and so which was super helpful.
Agent replied · 23 October 2024
Thank you for sharing!
5/5
TrustpilotSt. John’s wood
Charlotte and her entire St. John’s wood team was fantastic - professional , accessible and courteous throughout
5/5
TrustpilotFantastic experience working with Bradley George
Working with Brad gave us the most important thing we could ask for when selling our property, piece of mind and confidence. He went the extra mile communicating clearly and regularly to ensure we were kept up to date throughout the entire process.Professional, friendly and knowledgeable, having Brad in our corner made all the difference.
Agent replied · 23 October 2024
Thank you for taking the time to leave this review Sarah, we're so happy to hear Brad went the extra mile in helping you sell your property! Wishing you all the best for the future!
5/5
TrustpilotI found Roland and his team thorough…
I found Roland and his team thorough and professional and a pleasure with whom to deal.
Agent replied · 23 October 2024
Thank you so much for taking the time to leave such a lovely review
5/5
TrustpilotAn excellent service selling my flat
An excellent service selling my flat . Two highly professional , sensible and focussed individuals , Jonathan and Jon who set the right price , presented the property very well and were tenacious and helpful right to the end to see the transaction through .
Agent replied · 23 October 2024
Hi Stuart, congratulations on the sale of your flat! We're delighted to hear Jonathan and Jon were on hand to help throughout the process. Should you need any help in the future, we're here to help. Best wishes!
5/5
TrustpilotExcellent service.
Excellent and timely help from property manager, Xiaoyi Fan, during my recent move. I really appreciate it. Julian Skinner
Agent replied · 6 February 2025
Hi Julian, thank you for taking the time to leave some positive feedback. We appreciate the support and wish you all the best.
5/5
TrustpilotThank you ‘Team Chestertons’
Chesterton’s are a well-rounded professional company offering exceptional service. Amanda Goodman, our tenancy renewal consultant, has negotiated three new rent extensions to date by providing quick and professionally qualified advice
Agent replied · 23 October 2024
Hi SF, thank you for your review and compliments for Amanda. We're happy to hear she navigated multiple rent extensions for you and kept you informed along the way. If you need anything else, please let us know.
5/5
TrustpilotRod went the extra mile in enabling the…
Rod went the extra mile in enabling the sale of my flat in a tight timeframe
Agent replied · 23 October 2024
Thank you for the five star review
5/5
TrustpilotChestertons rental and sales services
Chestertons managed our 4 bed property in Barnes for two years whilst we lived abroad. After our return we decided to sell the house through them and they did a good job of marketing and getting potential buyers through the door through to the actual sale. I have no hesitation in recommending them for sales or rental management.
Agent replied · 23 October 2024
Thank you for sharing!
5/5
TrustpilotFinding Tenants
Finding new tenants for my property was the task I set Chestertons and they did an excellent job. Josh Burfitt brought the negotiations to a conclusion along with the team and Gary Noone. They kept me in the picture all the time and carried out the process very satisfactorily. Highly recommended.
Agent replied · 23 October 2024
Hi Jon,Thank you for taking the time to leave this review. It's fantastic to hear how our team were able to provide an efficient service!
4/5
Trustpilotit was very good experience service…
it was very good experience service provided by Lavie and Ayse. Appreciated their follow up and assistance.
Agent replied · 6 February 2025
Thank you for the great review. We appreciate the kind words. Wishing you all the best.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Chestertons Camden won awards at The British Property Awards in two years, most recently 2020.
British Property Awards winner in two years: 2019, 2020.
British Property Awards by year, 2019 to 2020
2020 1 Gold The British Property Awards 2020 winners
- Local Gold (1)The British Property Awards 2020
- WC2H Lettings
2019 1 Gold The British Property Awards 2019 winners
- Local Gold (1)The British Property Awards 2019
- WC2H Lettings
Source: The British Property Awards winners lists, as published, linked by year.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Chestertons Covent Garden hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
Questions about Chestertons Covent Garden
Has Chestertons Covent Garden won any awards?
Yes. Chestertons Covent Garden won Gold for Letting Agent in WC2H at The British Property Awards 2020, and 1 other industry award since 2019.
