5/5
Trustpilot5 stars
Just secured our flat and the welcome box is so thoughtful from Chestertons. Millie was awesome!
Agent replied · 23 October 2024
Thank you!
Trusted Agent profile · Camden
Chestertons Covent Garden reviews in Camden
★★★★★
2,595 reviews across 2 platforms
196 Shaftesbury Avenue, Covent Garden, London, WC2H 8JF, Camden, WC2H 8JF
Part of Chestertons, see every office.
Chestertons's office in Camden, at 196 Shaftesbury Avenue, is rated 4.5 out of 5 across 2,595 reviews on two platforms, including 298 Google reviews rated 4.9.
Reviews
Every review we hold for the Camden office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThis is the most efficient agency I…
This is the most efficient agency I have ever encountered, and it takes no more than a week from the time I contact them to the time I move into my new home. I had no experience renting a house before, and Martins Purlicis guided me very patiently. Appreciate very much.
Agent replied · 23 October 2024
Congratulations on your new home Yunlong, wishing you all the health and happiness there!
5/5
TrustpilotTamara Price has been a great help
Tamara Price has been a great help. Very informative and a pleasure to work with. Thanks.
Agent replied · 23 October 2024
Thank you for sharing!
5/5
TrustpilotI dealt with Graham Jennings throughout…
I dealt with Graham Jennings throughout whoIs incredibly efficient and quick to respond. I highly recommend him. Thank you
Agent replied · 23 October 2024
Thank you Nicholas!
5/5
TrustpilotWes was really helpful!
Wes was really helpful! If I were to rent again, I would first consider Chestertons.
Agent replied · 23 October 2024
Thanks for sharing!
5/5
GoogleExcellent, professional service including prompt replies and action whenever needed. Very happy to recommend to anyone looking for a highly skilled and competent estate agency in this area.
5/5
TrustpilotHelpful and organised
Tamara was so so helpful, kind, informed and very responsive - one of the best experiences I’ve had with an estate agency.
Agent replied · 23 October 2024
Thank you for the five star review!
5/5
GoogleSilwia of Chesterton just sold my flat in Covent Garden. She has a vast amount of energy in following up all the leads that ended in the sale. Her relationship with both the buyer and me was excellent and was a very important part of the sales process. I would recommend Sylwia at Chesterton for anyone that is getting ready to sell their property.
5/5
TrustpilotSimon Klacansky from Chestertons
Chestertons (Simon Klacansky in particular) were excellent in helping us with our search. Simon displayed a great knowledge of the area. He was also very attentive, followed up constantly and always very helpful.He remained engaged throughout the process and did a great job of staying on top of everything leading up to our move and in helping us to settle into our new place.A very pleasant and refreshing experience!
Agent replied · 23 October 2024
Thank you very much for sharing your positive experience with Chestertons. We are very pleased to hear this!
5/5
TrustpilotFriendly and helpful!
Tamara Price at Chesterton South West Lettings was really friendly and helpful in assisting us putting an offer forward. Would definitely recommend!
Agent replied · 23 October 2024
Thank you for sharing!
4/5
TrustpilotFriendly & professional
Abbie was really helpful and responsive throughout the process of finding and securing a rental - thanks Abbie!
Agent replied · 23 October 2024
Thank you for your review!
5/5
TrustpilotExceptionally helpful [ Max West]
Exceptionally helpful [ Max West] and well facilitated process . I feel very confident in letting my property through Chesterton's office. I have always had very rapid response to any queries . This is very important as I live 200 miles away. Hilary Harris
Agent replied · 23 October 2024
Hi Hilary, thank you for sharing your experience with Max and the team. Should you need anything else, please do not hesitate to get in touch. Best wishes!
5/5
TrustpilotStraightforward and easy process
Amanda recently helped my partner and I with a tenancy transfer so that we could move in together. She was efficient in updating us, and made a pretty complicated process straightforward and easy!
Agent replied · 23 October 2024
Hi Hayley, thank you for the great review and sharing your experience with Amanda. We are so glad she was helpful and efficient. Wishing you all the best.
5/5
GoogleCarlos was fantastic at steering what became a protracted sale of our property. He was impressively proactive in finding a buyer, and once the buyer was found his clear communication with both sides and endless energy helped to keep things on course. Would highly recommend.
5/5
TrustpilotGood process, timely response
Tenancy contract came up for renewal. Sharn Murray-Aguilar managed the process well, kept me up to date on progress and liaised well between me and the tenant to get a good outcome quickly.
Agent replied · 23 October 2024
Hi Lior, thank you for your review and renewing your tenancy contract with us. It's great to hear that Sharn made the process an easy one. Wishing you all the best!
5/5
TrustpilotGreat service from everyone I spoke…
Great service from everyone I spoke with at Chestertons during what was a very challenging time personally. Huge thanks to the team at Chestertons for their help during my length property search. Them opening my eyes as to what I was really looking for has helped me secure a very pretty home for myself.
5/5
TrustpilotMatthew Gilmour feedback
Matthew Gilmour provided us with a great service. His response time was exceptional and he was happy to follow up and clear any queries that we had in the process. He was more than helpful and made the whole transition seamless.
Agent replied · 6 February 2025
Dear Tammy-Lee,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Matthew will be delighted with your feedback, as are we. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.
5/5
TrustpilotFriendly
Although I didn’t buy a house through Chestersons in the end, throughout the process Conor had given me really sound advice and pointed me in the right direction when I needed it, 100% recommended
Agent replied · 23 October 2024
Hi Arben, thank you for the great review and taking the time to share your experience. We are so glad Conor gave you great advice and pointed you in the right direction. We appreciate the support and wish you all the best.
5/5
TrustpilotCompletely pleased with Orchid Ho’s work
Orchid Ho was very efficient in dealing with the renewal of the tenancy. She responded promptly to my communications and was able to secure the renewal that is satisfactory to the tenant and to me.
Agent replied · 23 October 2024
Thank you for the 5 stars!
1/5
TrustpilotUseless scammers
I'm an overseas landlord and hired Chestertons to manage my flat. From charging me £90 to literally change a lightbulb to taking several months to fix a crucial structural problem in the house, these people have been incompetent from day one. They take forever to respond, have no clear 'chain of command, and they overcharge for absolutely everything. Scammers. Do not recommend!
Agent replied · 23 October 2024
Thank you for getting in touch, we are very concerned by your review and would like to investigate this matter further. We sincerely apologise and take all feedback very seriously so we will action this immediately.In order to do this we will need your further contact details (i.e your address) which we have requested. Please accept this request so we can take action as soon as possible.
5/5
TrustpilotRyan at Chestertons is an excellent…
Ryan at Chestertons is an excellent property manager. He always answers my queries swiftly and has helped solve issues. Highly recommended.
Agent replied · 23 October 2024
Thank you for your review Caroline! Preya will be happy to hear this feedback. Should you need any further help, please do get in touch. Best wishes!
5/5
TrustpilotNishaad 💪🏼
Nishaad was terrific from start to finish. Friendly, approachable, supportive and just a good bloke all round! 💪🏼
Agent replied · 23 October 2024
Thank you for the five star review - so pleased that Nishaad was able to help!
5/5
TrustpilotPlesently surprised
It is sometimes surprising when things works as they should, especially after a corporate merger. The interactions with Sharntell at Chestertons has been efficient, to the point and have resulted in a successful conclusion that I am very happy about.
Agent replied · 23 October 2024
Hi there, thanks for your feedback and compliments for Sharntell. Should you need anything further, please do not hesitate to reach out to her and team, they'll be happy to help!
4/5
TrustpilotSamuel
I had a mixed experience with Chestertons.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Chestertons Camden won awards at The British Property Awards in two years, most recently 2020.
British Property Awards winner in two years: 2019, 2020.
British Property Awards by year, 2019 to 2020
2020 1 Gold The British Property Awards 2020 winners
- Local Gold (1)The British Property Awards 2020
- WC2H Lettings
2019 1 Gold The British Property Awards 2019 winners
- Local Gold (1)The British Property Awards 2019
- WC2H Lettings
Source: The British Property Awards winners lists, as published, linked by year.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Chestertons Covent Garden hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
Questions about Chestertons Covent Garden
Has Chestertons Covent Garden won any awards?
Yes. Chestertons Covent Garden won Gold for Letting Agent in WC2H at The British Property Awards 2020, and 1 other industry award since 2019.
