Trusted Agent profile

Chancellors Hampstead reviews

4.6

★★★★★ Excellent

321 reviews across 2 platforms

55 Heath Street, Hampstead, London, NW3 6UG, Camden NW3 6UG

Chancellors's Camden office at 55 Heath Street is rated 4.6 out of 5 across 321 reviews on two platforms, including 148 Google reviews rated 4.7. The 173 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

148

Reviews on Google

This office

Trustpilot logo

173

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

Outstanding service from start to…

Outstanding service from start to finish. I am writing to share our excellent experience with Jamie from Chancellors London during our recent property purchase. Despite a very complicated situation on the seller's side, Jamie guided us through the entire process with utmost professionalism. His responsiveness was exceptional; he was always available to answer our calls and messages, calm our anxieties, and signpost the next steps to keep things moving swiftly. We felt fully heard and completely safe in the hands of an expert who values due diligence. We are now happily moved in and highly commend Jamie's work.

S · 31 August 2026

5/5

Trustpilot

Felicity & Emilia were great

Felicity & Emilia were great. 10x better experience than using any other lettings company/agents!!

Chris · 26 May 2026

Agent replied · 28 May 2026

We are so pleased to hear about your excellent experience with us. We appreciate your kind words!

5/5

Trustpilot

Jamie Woodman has been really helpful

Jamie Woodman has been really helpful, is good at clear communication and always responds quickly.

Miss · 18 May 2026

Agent replied · 28 May 2026

We're happy to hear our team provided such helpful and clear communication. Thank you for your positive feedback.

5/5

Trustpilot

Ellie was professional and approachable…

Ellie was professional and approachable and treated us with a wonderful blend of respect, humour and honesty. It was a pleasure meeting her and she has been exceptional with her follow up and post offer support.

WATKINS · 25 November 2025

Agent replied · 26 November 2025

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Henley Chancellors Review

I was in situation where I was in an unfortunate position of having to find a rented property quickly. Katie for Chancellors (Henley) was able to find me a place quickly which alleviated alot of stress that comes with having to move suddenly. She was candid, responsive and a very polite agent and I appreciate her help and the help from Chancellors.

Mr · 18 May 2026

Agent replied · 28 May 2026

We are so pleased we could assist you in finding a property quickly during a stressful time. We appreciate you sharing your positive experience with us.

5/5

Trustpilot

A review for Shelby Chandler-Wootton as…

A review for Shelby Chandler-Wootton as she was our middle to last contact who helped achieve what we thought was the impossible. She went out of her way to make sure our buyer was getting stuff done. We believe between her and a 3rd party involved with the purchase of our new home, they got this done on time! We thank you so much for pushing our buyer because we soon learnt a few weeks after moving that they had absolutely no interest in living in our old home and have now LET this out thus confirming why it was more stressful waiting on them getting documents sent (they didnt really care it seemed, either too layed back or incompetent). We genuinely thought we were going to lose our buyer 1 week before Completion and by this point, both us and our sellers were already underway with moving and selling items. Shelby did what she could to get this over the line so we thank you!

Pete · 20 December 2025

Agent replied · 23 December 2025

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Dan has been brilliant

Dan has been brilliant, very accommodating very polite and a pleasure to deal with

Sarah · 15 May 2026

Agent replied · 28 May 2026

We are delighted to hear you had such a positive experience. Thank you for your kind words!

5/5

Trustpilot

Luke was very helpful and informative…

Luke was very helpful and informative showing us around the property. Not at all pushy and gave us time to look around the property with ease and allowed as much time as was needed.

Lucy · 25 November 2025

Agent replied · 26 November 2025

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

Great service

Charlotte has been extremely polite professional and helpful

Phil · 17 June 2026

Agent replied · 24 June 2026

We appreciate your kind words! We're glad you found our team member helpful.

5/5

Trustpilot

prompt and comprehensive letting…

prompt and comprehensive letting process Leilana was our very helpful contact

Alison · 26 May 2026

Agent replied · 28 May 2026

We're glad you had a positive letting experience. We appreciate your kind words.

5/5

Trustpilot

Bethany was really engaging and had a…

Bethany was really engaging and had a great understanding of the property.

Jonathan · 16 May 2026

Agent replied · 28 May 2026

We're glad to hear our team's engagement and property understanding were helpful. Thank you for your feedback!

5/5

Google

I recently moved to London and needed to find a place to live. I viewed many properties, with several leasing agents, but Miles Freeman was by far the most genuine, knowledgeable and helpful. The property I viewed with him was my first of many in the city. It was an overwhelming process and I interacted with many leasing agents, but I finally picked the property I had viewed with Miles in large part because of the service he provided. I would time and time again go back to him.

Vanessa · 26 February 2024

Agent replied · 23 October 2024

Thank you Vanessa for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Positive experience throughout

Aisha was timely, honest, informative, helpful, etc.

Mr · 16 June 2026

Agent replied · 24 June 2026

We appreciate your kind words! We're glad our team was helpful.

5/5

Trustpilot

Hannah has been brilliant

Hannah has been brilliant from booking the viewing in, showing us around the property and had answers to all of our questions and help with a complex application

Consumer · 27 August 2026

5/5

Trustpilot

Jessica was so helpful in my house…

Jessica was so helpful in my house buying process and made it go as smoothly as possible. We will 100% contact her for help in future.

Alice · 4 September 2026

5/5

Google

I had a successful experience working with Louis Reid, Senior Lettings Negotiator. Louis was transparent and upfront about the process. He kept me updated every step of the way and didn’t try any pressure tactics or encourage a bidding war. …

Bonnie · 16 August 2025

Agent replied · 16 April 2026

Hi Bonnie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Saam was professional, responsive and easy to deal with. Communication was clear and the process moved smoothly.

Baha · 16 March 2026

Agent replied · 16 April 2026

Thank you for your wonderful review, Baha! We're thrilled to hear that you found Saam to be professional and responsive. Clear communication is essential in our services at Chancellors - Hampstead Estate Agents, and it's great to know that the process was smooth for you. If you need any further assistance, please don't hesitate to reach out!

5/5

Trustpilot

I would like to say a huge thank you to…Sherko

I would like to say a huge thank you to Sherko for all his hard work in selling my house in just 2 weeks!

Monica · 4 September 2026

5/5

Trustpilot

Odeta was very helpful bright and…

Odeta was very helpful bright and cheerful, went out of the way to help

James · 18 March 2026

Agent replied · 21 March 2026

We appreciate your wonderful feedback! We are so glad that you found the service helpful, especially the advice on recent legislation. We're happy we could assist you in finding your ideal place and that you felt supported.

5/5

Trustpilot

Isabelle is very supportive and always…

Isabelle is very supportive and always listens .... great communication and very kind

Wendy · 18 March 2026

Agent replied · 21 March 2026

We appreciate you sharing your positive experience; we're glad to hear you were satisfied with the support and communication.

5/5

Google

We just rented a house with Chancellors, Louis was helping us, he waited for us while we weee being delayed for the viewing and has been very quick at responding and getting things moving with the landlord!

Claudia · 9 August 2025

Agent replied · 8 September 2025

Hi Claudia, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Danielle was excellent from start to…

Danielle was excellent from start to finish, my property was literally empty for less than a month now it has a new tenant

Mr · 20 December 2025

Agent replied · 23 December 2025

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Great experience with Chancellors - particularly Louis who was super friendly and responsive and found us our lovely new home! Thanks so much Louis and Katie

Eliza · 16 November 2025

Agent replied · 16 April 2026

Thank you Eliza for giving our Chancellors - Hampstead Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

5/5

Trustpilot

Great customer service

Chancellors have proved quite helpful to us in a challenging rental market. I was especially happy with Julia’s level of effort and flexibility in helping me understand the rules of UK tenancies that were new to me, and guiding me through the process of starting a tenancy.

Mr · 16 June 2026

Agent replied · 24 June 2026

We're so glad we could assist you in a challenging market. We appreciate your kind words about our team's effort and guidance with your tenancy.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chancellors's Google reviews

Questions about Chancellors Hampstead

How many reviews does Chancellors Hampstead have?

Chancellors's Camden office has 321 reviews across two platforms: 148 on Google, 173 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Chancellors Hampstead's rating?

Chancellors Hampstead is rated 4.6 out of 5 across all 321 reviews, and 4.7 out of 5 on Google from 148 reviews, checked 9 October 2026.

Where is Chancellors's Camden office?

Chancellors Hampstead, 55 Heath Street, Hampstead, London, NW3 6UG, Camden NW3 6UG.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.