Trusted Agent profile · Cambridgeshire

Peter Lane and Partners Cambridgeshire reviews

4.7

★★★★★ Excellent

321 reviews across 3 platforms

6 High Street, Kimbolton, Cambridgeshire, PE28 0HA

Peter Lane and Partners's office in Cambridgeshire, at 6 High Street, is rated 4.7 out of 5 across 321 reviews on three platforms, including 9 Google reviews rated 4.8.

Google logo

4.8 / 5

9

Reviews on Google

This office

Facebook logo

3.7 / 5

9

Reviews on Facebook

Business-wide

Trustpilot logo

303

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cambridgeshire office, from every platform, shown as written. First names only.

2/5

Trustpilot

Disappointing

My property was listed for both rent and sale, which meant two teams were involved. Unfortunately, each team seemed to assume the other was handling the work. In reality, neither team generated any leads or interest, and it wasn’t until a senior manager stepped in 12 weeks later that meaningful viewings finally began. During the sale itself, communication from Peter Lane was minimal. When contact was made, it often felt like it was in the buyer’s interest rather than mine, despite me being the one paying the fee. There was also no pre‑completion guidance: no explanation of what to expect on the day, what I needed to do, or reassurance that they would be available if any issues arose. Thankfully, this wasn’t my first property sale; otherwise, the lack of support would have been even more stressful. Overall, a disappointing experience from a firm I had previously regarded highly.

Customer · 13 February 2026

5/5

Trustpilot

I would highly recommend Peter Lane &…

I would highly recommend Peter Lane & Partners. We dealt with Matt, who initially showed us around the property, and as first time buyers viewing our very first property, we weren’t sure what to expect. Matt was approachable, friendly, and honest. He took the time to answer all of our queries, which really put us at ease. Throughout the process, Matt and the rest of the team kept us regularly updated from their end, which was very reassuring. The whole team were lovely to deal with; always pleasant, friendly, and informative. Overall, it was a really positive experience.

Charlotte · 16 January 2026

5/5

Trustpilot

Peter Lane and Partners Professionalism

Peter Lane and Partners were extremely professional from the word go, quite understanding and accommodating. House did get sold under tough market conditions. The best thing about all the people at the firm is: There is always someone available to attend to any matters, The entire team is well informed and coordinated, courteous and prompt

Raj · 7 May 2026

5/5

Trustpilot

The sale of our property

We placed the business with Peter Lane and dealt with Colin and Annemarie who quickly obtained a buyer for our property, they kept us updated on progress of the sale until completion. We were very happy with their service and would thoroughly recommend them.

SUSAN · 20 July 2026

5/5

Trustpilot

Gavin was excellent

Gavin was excellent from the first viewing. He made me feel at ease asking questions and always responded with truthful answers and great advice. Throughout the buying process he was on the ball chasing things and getting everything moving, while constantly keeping me updated. One in a million! I would highly recommend Peter Lane & Partners (St Neots) for buying or selling.

Michele · 24 November 2025

5/5

Trustpilot

Sale of 2 Properties

Having used Peter Lane in Huntingdon for the sale of a couple of properties recently I can only say the whole team was very professional from start to finish. Colin was excellent during the initial stages before Tracy picked up the baton and was brilliant in going the extra mile to make sure the sales went through.

Paul · 3 November 2025

3/5

Trustpilot

Disappointed as a seller

I have used Peter Lane twice now, once as a buyer in 2020 and once as a seller in 2022.As a buyer I could not fault them, they were informative, helpful and always on my side.As a seller the experience was an entirely different one. We never really intended to sell but we saw a house we loved up for sale with Peter Lane so we agreed to put our house up with them as long as we bought that one. It took too long for Peter Lane to put my house on the market that we lost the property we wanted. As it happened we did receive a good offer and with Colin's help we pushed it up so decided to stay on the market and keep looking. We eventually found a house we loved even more and the buying process started. From here Peter Lane were practically non existent for us. We barely heard anything from them, unless we asked specifically for an update. Meanwhile our purchase agent was having 2 weekly catch up calls with us. Towards the end we were struggling with our purchase solicitor, although we were selling through Peter Lane they recommended Key Conveyancing (and were receiving a fee from them) so I asked if Peter Lane could chase her. I was received by a response that could be summarised as that's not our job.To summarise my experience I have never been a fan of online agent due to a fear of no personal service or contact, however my partner used an online agent to sell his property and it would seem he received a very similar level of service that I recieved with Peter Lane but at a much cheaper price.

Clara · 7 December 2022

Agent replied · 17 June 2024

Dear Clara,It is very disappointing for us when customers feel our service was not as hoped for or indeed expected and we are very sorry to hear we did not live up to expectations on this occasion.If you would like to discuss the situation further please feel free to contact the office directly.Once again, our apologies to you that you feel you did not receive the level of service our clients have become accustomed to.We wish you all the best in your new home.Kind regardsPeter Lane and Partners

5/5

Trustpilot

Wonderful estate agent

I’m really happy to give this review because most agents are tarnished with the same brush, and that’s a real shame as a lot of them are not of that ilk. Tracy at Peter Lane (Huntingdon) really pulled the stops out. This review is in regards to my purchase only. My poor vendor should have exchanged/completed last week, so, yes Peter Lane will want to seal this deal, BUT, from the offset, Tracy has been amazing. She accommodated all my viewing requests (which were on the day I called), information I needed was obtained within hours, and the whole experience has been seamless, and above all, a joy to speak with someone who is just a lovely soul and an absolute pleasure to chat to. My experience thus far has been wonderful!! Thank you Tracy and everyone at Peter Lane.

Claire · 2 November 2022

Agent replied · 17 June 2024

Dear ClaireThank you very much for such a lovely review.We are very pleased to be working with you and hope the rest of your purchase goes smoothly.Once again, thank you for taking the time to leave us a wonderful review.Kind regardsPeter Lane and Partners

5/5

Trustpilot

Amazing

I can’t recommend Peter Lane & Partners enough! From start to finish, Colin and the team were amazing. They were so helpful every step of the way, keeping us updated and making sure we were in the loop throughout the process. No ask was too much, and they were always there to offer support and advice. They made what could have been a stressful experience so much easier. Would definitely recommend!

Liam · 11 March 2025

5/5

Trustpilot

Professional Peter Lane = Happy Customer

I contacted Peter Lane to sell my mums house after her death. Colin Turner came round the house to evaluate and was very understanding and empathetic, he wasn't pushy and I felt very comfortable with him. He was very knowledgeable and explained fully the next steps. Once I had accepted the T&C's, I dealt with Anne-Marie who was friendly, informative and would always ring me back if I had left a message. She updated me as to what was happening and again I felt in good hands. I would highly recommend Peter Lane & Partners.

Sharon · 31 January 2022

Agent replied · 17 June 2024

Dear Sharon,Thank you very much for taking the time to leave us a review.Great to hear you felt you were in good hands.Wishing you all the best.Kind regardsPeter Lane and Partners

5/5

Facebook

We can't thank Sarah and Holly enough for their help in making sure we found a new home in a short timeframe. Holly was lovely, great at communicating with us and letting us view the property twice. We appreciated the lovely welcome pack we were given on the morning we came to collect the keys. Sarah was very professional and a huge help, giving us peace of mind. Highly recommended.

Sarah · 2 October 2024

5/5

Trustpilot

Exceptional service from start to…

Exceptional service from start to finish. Warm, helpful and professional service. Peter lane did there upmost to sell our home even when the housing market was a little stagnant. We had a number of bookings within the first few days, after switching from another estate agents. Provided a home visit, with information and advice on the current market and priced as we had unrealistic view on what our home was worth, though property had dropped. We made the right decision to work with Peter Lane, and would highly recommend and will return to on a few years time. We have sold our home and will be moving shortly, and would like to say thank you for such amazing service.

Rebecca · 11 December 2025

5/5

Trustpilot

It was the right decision from day 1

It was the right decision from day 1 to select Peter Lane & Co to sell our house. Very professional but friendly with nothing too much. From scheduling viewings to accompanying potential buyers around the property they always conveyed a sense of knowledge and their communication was excellent. The old cliche of selling your house is one of the most stressful situations you can put yourself in is very true but Peter Lane & Co did everything they could to try to alleviate the stress and provide both seller and buyer a 1st class service.

Mr · 8 December 2025

5/5

Trustpilot

Great Purchase Experience

We purchased our property through Peter Lane & Partners. Tracy was great from start to finish and had a great friendly manner. Always on hand to provide advice and liaise with our vendors on any queries.

Lawrence · 5 October 2025

5/5

Trustpilot

Peter Lane have been incredible

We have bought and sold with Peter Lane since 1999 and specifically always worked with Colin along the way. We have bought and or sold 7 houses with Colin. His kind considerate and caring approach during the sale or purchase helped ease all our concerns. He simplified everything and shouldered the worry for us. I am still working with Colin now looking for our next home….Thanks Peter lane and Colin

Graham · 18 September 2021

Agent replied · 17 June 2024

Dear Graham,Thank you so much for taking the time to leave us a review.We are very pleased that you have continually used our services and hope you continue to do so for years to come.We hope to find you your new home very soon.Kind regardsPeterlane and Partners

5/5

Trustpilot

Thank you Peter Lane

Many thanks to all the team especially Matt and Tracy at Peter Lane. Our sale was a bit complicated, but it was dealt with professionally and we could not have asked for any better service from the team. We were regularly updated with the progress with a friendly and knowledgeable approach. We would highly recommend Peter Lane and Partners for their high quality service.Many thanks Shaun and Gail

SR · 29 September 2021

Agent replied · 17 June 2024

Dear Shaun and Gail,It is a pleasure to read such a wonderful review, we really appreciate you taking the time.It was a joy to be able to help you with the purchase of your new property and it's great to hear that we were able to provide an excellent service for you.Wishing you many happy years in your new home.Kind regardsPeter Lane and Partners

4/5

Trustpilot

Great team of professionals

The team were all aware of the latest developments with our property so no matter who you spoke to they knew what was going on.Colin was superb, he lead his team brilliantly to get the best outcome for us, we think he has a strong team and they are nice people too which always helps.

Julia · 16 December 2022

Agent replied · 17 June 2024

Dear Julia,We appreciate you taking the time to leave us a review.Wonderful to hear your kind words.We wish you all the best for the future.Kind regardsPeter Lane and Partners

5/5

Trustpilot

Estate agents often have a bad…

Estate agents often have a bad reputation but our purchase through Peter Lane (in particular the wonderful Cath) could not have gone much smoother. After missing out on one property (we snoozed and lost!), Cath had an idea of exactly what we were looking for and found it soon after for us, and in fact it worked out for the best as the new house is in the most perfect location. She kept in regular contact throughout the whole purchase so we were fully informed at all times. Thanks Cath!

J · 8 June 2023

5/5

Trustpilot

We had a good experience with Peter's…

We had a good experience with Peter's lane, though there was some time taken due to a chain of sales, but they always kept us updated and supported us for any queries,as first home buyers they made sure that we are happy with everything we are doing and solved any problems we had , all the way they kept a good communication with us. Thankyou for a good first experience of buying house and for all the assistance.

Thomson · 27 August 2025

5/5

Trustpilot

Thanks to all at Peter Lane Kimbolton

Really felt all the staff were on our side especially as we had some setbacks along the way. We could always get sound advice and best of all the phone was always answered and promised follow ups actioned. Cath was our contact and was forever confident about our situation and we are sure both Paul and Jane would have been as helpful.

Alan · 21 July 2021

Agent replied · 17 June 2024

Thank you!

5/5

Trustpilot

Peter Lane helped us sell

Peter Lane helped us purchase a New Build in Brington 7 years ago so when we were thinking of selling we approached them for a valuation. We sold within a week thanks to Cath & the team. Friendly & Professional service provided all the way through the process & would definitely recommend.

Elaine · 17 November 2022

Agent replied · 17 June 2024

Dear Elaine,It is always a pleasure to read such a lovely review and very pleased to hear that you felt confident enough in us to use us for a second time.Wishing you all the best.Kind regardsPeter Lane and Partners

5/5

Trustpilot

Fabulous service and wonderful people!

Fabulous service and wonderful people!I cannot thank Peter Lane enough for their help, time a patience on what was a very ‘up and down’ 10 months.From day 1 everyone was super friendly but very professional. Nothing was too much work, and they were very patient and understanding with my incessant emails! I feel they went out of their way to ensure we got our dream home, can’t thank them all enough, especially Ann Marie, Matt & Tracy - thank you!!!

Kerri · 30 March 2023

5/5

Trustpilot

Professional, hardworking Estate Agent

We recently sold and purchased with Peter Lane Huntingdon. We are really pleased with all the effort that Matt and the team put in for us. It took some time for us to find our ideal home, despite having marketed and secured us a buyer Peter Lane remained incredibly patient whilst we searched. Communication was great, always responding promptly to requests for an update and chasing the chain well for us. A really professional and hardworking team.I don't think we'll move again.. but if we did we wouldn't use anyone else!

RW · 22 February 2023

5/5

Trustpilot

Would highly recommend

We were very pleased with the service provided by the St Neots office of Peter Lane and Partners. They sold our house very quickly and were very professional throughout. They showed lots of patience with us whilst we looked for the right property to purchase and their communications were first-class. Both Gavin and Caroline were excellent - it was clear that the whole office was well-organised and we always felt that they understood our individual needs. Would definitely recommend.

Martin · 28 December 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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