Every review we hold for the Cambridgeshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSt James Park, Ely
Currently about to complete in Ely. Delighted with the property and how it has progressed with quality in mind and not been rushed. Sharon the Sales Consultant has been very helpful all the way through and lovely to have as a point of contact, also very accommodating to our changes and requests. The site team of Lindsay, Mike and Ken are great have been equally great and clearly take a lot of care and pride in what they do. Would definitely recommend HH based on everything to date, they are a class above other house builders in the region. Will post again 4 weeks after we’ve moved in but feeling confident.
Jack · 7 February 2019
★★★★★ 1/5
TrustpilotSquashy development, poor noise insulation from cars and neighbours
IP4, St Peter's Place ( Griffiths Close / Willis Cresent ) in Ipswich is a squashy development, some areas have no paths, the roads are also very narrow and so vehcile noise can be very loud and you can hear people in the street clearly. Many houses on top of each other and at right angles to each other, so you can hear your neighbours even if they aren't attached to you. Now the council are looking to build a homeless unit opposite.The roads on the development are narrow and there isn't enough parking as most of the homes and flats have only one space. So you get a lot of cars, particularly at weekends blocking the narrow roads. I am not sure how the development got planning permission as there is a major parking problem on the development. The Council should learn from this and force developers to provide adequate parking spaces in developments. The current situation makes it dangerous for families to walk in the development as you often get cars coming round bends on the wrong side of the road and some parts of the develipment do not have pavements, just a road. All in all, it's messed up.
James · 6 January 2019
★★★★★ 5/5
GoogleSheridan is such an informative young woman. Thoroughly enjoyed the experience.
Pauline · 26 March 2024
Agent replied · 15 June 2024
Thank you for taking the time to share your experience. We will make sure Sheridan gets to see your feedback.
★★★★★ 5/5
TrustpilotWhat a fantastic experience buying with…
What a fantastic experience buying with Hopkins for my first ever home. Their communication with myself and recommendation of financial advisors and solicitors were greatly appreciated. They have contributed to the smooth running of my exchange. I would recommend Hopkins homes to anyone - Mandy in the sales office (Alconbury Weald) has been phenomenal. Excellent communication and highly professional - I cannot wait until my completion of my new home. Thank you.
Hannah · 15 May 2023
Agent replied · 13 June 2024
Thank you for such a positive review, Hannah. We'll make sure to pass on your complements to Mandy. All the best for your completion day and enjoy your new Hopkins Home!
★★★★★ 5/5
TrustpilotI would love to thank Shaun Tate from…
I would love to thank Shaun Tate from st Georges place Sprowston he has been apart of my family through hard times and great times never sad or upset with our constant calls and emails and visits always ready to help us with a very warm smile and honest nature .. never turns you away or to busy to help .. Shaun thank you truly you are a credit to Hopkins homes ..
LJ · 22 February 2021
★★★★★ 5/5
TrustpilotA big thank you to Brandon at millers gate.…
A big thank you to Brandon at millers gate he has been more than helpful keeps us informed of any updates was very patient with all my questions. I am looking forward to completion and hope you call in to see finished result , we wish you well in your new position I’m sure you will do well.
Clare · 24 November 2022
★★★★★ 5/5
TrustpilotShaun Tate has been utterly awesome…
Shaun Tate has been utterly awesome looking after us every step of the way buying our Hopkins home. He’s kept us informed and updated every step of the way and as we approach completion we are getting very excited about experiencing the high quality finish Hopkins are. Known for (no pressure!) it’s been a wonderful experience and we can’t wait to start living in our wonderful new home.
Jessica · 3 July 2021
★★★★★ 5/5
TrustpilotReview for Jacqui Spicer
Jacqui was very supportive to us at each stage of the process of buying our home. She was helpful with some of the IT issues and admin involved with the move as she realised it had been a long time since we had bought a property. She is a good people person and understands it is not just a business transaction. Jacqui is certainly a credit to Hopkins Homes.
Gillian · 17 March 2021
★★★★★ 5/5
TrustpilotTerry and Carole brown.
Terry and Carole brown.St James Park Ely.Completed on 1st Feb and are in the process of moving in.We would like to say that sales consultant Sharon Stone has been excellent in the process of buying and was able to answer all questions we had , a very helpful and cheerful young lady.Lindsay ,Ken and team have been very good in the process.We would recommend Hopkin homes if you are looking to purchase a new build.
Terence · 10 February 2019
★★★★★ 4/5
TrustpilotGood customer service
The site staff Nick, Lukas and Katie were very helpful and accommodating throughout the purchase of our property and subsequent snagging issues.
Stephanie · 21 January 2023
Agent replied · 13 June 2024
Thank you Stephanie for your feedback.It's great to see that our local team have supported you as needed. We'll make sure your kind words are shared with the team.
★★★★★ 5/5
TrustpilotThe Elms, Hopkins Homes
From our initial visit to The Elms development and meeting Jason, I can say that the level of detail on information regarding the development, house and purchase process couldn't be better. Everyone at Hopkins Homes has been friendly and professional. Thank you!
Caroline · 26 September 2024
Agent replied · 22 October 2024
Thank you for your wonderful feedback about your experience at The Elms and our team at Hopkins Homes. We're delighted to hear that you found the information provided comprehensive and helpful.We look forward to continuing to exceed your expectations as you progress with your new home purchase.
★★★★★ 5/5
TrustpilotPriors Grange
We would like to take this opportunity to thank the Priors Grange sales consultant, Katie White for all her help in choosing our property - Katie was always very welcoming, friendly and accommodating, and kept us well informed, guiding us through the process and answering all our questions. Katie clearly takes real pride in her role and her commitment to the Hopkins ethos.
RH · 28 April 2021
★★★★★ 5/5
TrustpilotBrilliant support for first time buyers
We've just reserved our first home, and as first time buyers Lacie at the Thetford branch was fantastic. Ever so friendly, endless patience for all of our questions and was really supportive throughout the entire process. Would highly recommend Hopkins Homes and Lacie to anyone looking to buy a new home!
Harry · 23 June 2025
★★★★★ 5/5
TrustpilotJust moved into my Brand New Hopkins…
Just moved into my Brand New Hopkins Home at ST. Georges Place. Shaun Tate was my first point of contact and remained in contact from start to finish, I can not recommend him enough, he was incredibly personable, professional and a joy to deal with (give the man a pay rise please). Also, Andy (Site Manager) was also very helpful, both are superb representatives of their company.
Darren · 14 December 2019
★★★★★ 5/5
TrustpilotWe love our new home at Kingley Grove
We love our new home at Kingley Grove. Jo Chapman has been super helpful throughout, making the sales process easy and pleasant. Adam and Stuart work super hard to ensure everything is done to a high standard and they’ve dealt brilliantly with the inevitable occasional snag. Very happy with our purchase
VB · 25 November 2022
★★★★★ 5/5
TrustpilotExcellent experience with Hopkins
The speed of the communication and the instantly being put at ease by Jason. He was inviting and warming and really remembered every detail about what was important to us. It felt like nothing was to much trouble.
Oliver · 22 September 2024
Agent replied · 22 October 2024
Thank you for your kind review. It's great to hear that Jason has given you such a positive experience. Wishing you all the best in your new home.
★★★★★ 5/5
TrustpilotGreat Team - St James’ Park, Ely
So far we’ve had a great experience with Hopkins Homes. The house is well built with lovely finishings and customer service has been great. Sharon, Lindsay and the team have patiently helped us through the process, keeping things moving so we were able to exchange and complete in 7 weeks. This move has been refreshingly stress free. A big thank you to everyone at St James’ Park.
Sophie · 5 August 2019
★★★★★ 5/5
TrustpilotFive Stars for St James' Park Ely, Cambridgeshire
We completed yesterday on a truly beautiful new home. From the start our Sales Consultant, Sharon Stone assisted us in every way. We would like to say thank you to Sharon in particular for her friendly, caring and professional approach . This goes to all the team at Hopkins . The house is splendid! It will be a real home, love the doorbell ! Thank you so much.
Angela · 19 November 2018
★★★★★ 5/5
TrustpilotFabulous Home
During a turbulent twelve months, we completed on our new house helped immensely by Hopkins Homes. We moved to a fabulous traditionally built house, that met all our expectations. With enormous thanks to Jacqui at Hopkins Homes, who helped to keep everything on track and up to date. We love the house, a fabulous home, built by a traditional home builder.
J · 23 March 2021
★★★★★ 5/5
TrustpilotShaun at St. George’s Place
Just like to thank Shaun at Hopkins Homes for all of his help during the process of my purchase, from start to finish. As a first time buyer it can certainly be quite daunting but Shaun definitely made it easier with his insight and made me feel as if no question was too stupid to ask (even though it probably was!).
Devan · 13 March 2021
★★★★★ 5/5
TrustpilotFollowing on from my previous review I…
Following on from my previous review I would also wish to add how good the the groundwork staff and site managers have been since I moved into the property at River Reach especially Richard and Darren, They have been very helpful and always there to help. Thank you once again.
Allen · 18 October 2022
★★★★★ 5/5
TrustpilotOnce again we are puchasing a Hopkins…
Once again we are puchasing a Hopkins Home The standard of the build and attention to detail are second to none.Melody, Sales Advisor, is a true professional and a lovely person and is giving us great care. And a big thank you to Neil the site manager and his team for giving us a stunning home.And of course thank you Hopkins Homes.
Christine · 15 October 2020
★★★★★ 5/5
TrustpilotQuality customer care
Mel on site at St Peters, Stutton has been brilliant. She has gone out of her way to help us reserve our dream home and was so thorough with explaining everything that we felt really looked after. Communication has been brilliant and has taking away any doubt and stress about buying a new home. Could not be happier!
Eliza · 11 June 2021
★★★★★ 5/5
TrustpilotMe and my partner bought our first home…
Me and my partner bought our first home and we couldn’t be happier with the service Hopkins provided (Shaun Tate in particular).Shaun is so lovely and was always happy to answer any questions and help wherever he could even if he didn’t need to, always with quick response too! We had a great and very easy experience with Hopkins 👍🏼
Ella · 20 July 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
