Trusted Agent profile · Cambridgeshire
★★★★★
102 reviews across 1 platform
7 Forehill, Ely, Cambridgeshire, CB7 4AA
Abbotts's office in Cambridgeshire, at 7 Forehill, is rated 4.6 out of 5 across 102 reviews on 1 platform, including 102 Google reviews rated 4.6.
Every review we hold for the Cambridgeshire office, from every platform, shown as written. First names only.
5/5
GoogleFriendly warm efficient valuation with good advice.First contact had with an Estate Agent.Can reccomend for fast good attention and no hard sell. Graham
Thank you for taking the time to leave us this amazing 5* review and recommendation Graham. Kind regards Lucy, Customer Relations.
5/5
GoogleDavid Monks was a pleasure to deal with! Always professional. Thank you!
Thank for the great 5* review. Kind regards, Lucy
5/5
GoogleDavid came to view our house and work out a valuation. We really liked the way he described the house and saw what we also value about it. He took great pains to contextualize the valuation in terms of recent sales and for sales. If we ever decide to sell, we will definitely be back in touch. Many thanks again
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
5/5
GoogleI was very impressed with the service I received from both David Monk and Pat Case throughout the whole process and I would definitely recommend Abbotts Ely. They were responsive, patient and kept me up to date with any developments throughout the sale of my property. I would definitely use them again in the future.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
1/5
GoogleI feel sorry for the poor sodds who have these guys as their estate agent. Tried to book in to view some houses they are advertising and was told we had to have to speak to a mortgage adviser first. Unusual, but fine, did that. Having done that tried to get viewings booked, telling them any time on a specific day given - they not only failed to book the viewings, but when we called to ask when they were on the day, they then had the cheek to blame us for not giving them a specific time (I would have thought any time would be easier). Who knows what would have happened if we saw those houses, but we've now offered elsewhere. Oh and the mortgage company they refer you too has 1 star on trust pilot. Undoubtedly they get a great commission for referrals. If you have these guys, I'd recommend looking for another agent.
5/5
GoogleMany thanks to the team at the Ely office for their help with our recent move. Their professionalism was exemplary as I would have expected but I cannot praise highly enough the support we received from Rebekah and Pat in overcoming the problems faced between offer and completion.
Thank you for your glowing 5* review of your recent experience with our local team. I will of course make sure your feedback is passed onward to them. Best wishes, Scott
5/5
GoogleMy main point of contact was David Monk. I have purchased several houses over the years and he has been the most professional and knowledgeable I have dealt with, by far..... Abbotts are extremely helpful and I would definitely recommend them whether you are a seller or purchaser
Thank you for your wonderful 5* review! I will of course make sure your kind words are passed on to our local team. Best wishes, Scott
5/5
GoogleHad Patrick come out and value my house giving some great advise and linked me up with Jess for mortgage advice. Very honest advise when compared to the other agents used for valuation. As it was looks like we will part exchange if we didn't would have sold through Abbots.
Thank you for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scot
5/5
GoogleAT the end of a very difficult sale through no fault of Abbotts, the support and service I received throughout the process was second to none. Always completely upfront and honest and eventually achieved a fantastic result and top price when selling my property. Highly recommend.
Thank you Jason for your wonderful 5* review and recommendation of Abbotts, Ely. Kind regards, Scott
5/5
GoogleFantastic service and the team were extremely helpful, they went above and beyond to help us with our sale
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleThank you Abbotts team Pat, David and Rebekah. You have all been great and made selling and buying easy and helped me every step of the way. I felt that no question was too much to ask. Highly recommend.
Thanks for leaving a amazing 5* review and kind words accompanying it. Your recommendation is appreciated. Best wishes, Lucy
5/5
GoogleVery happy with the service given, friendly helpful team that kept us fully informed all the way. Pat dealt with any little problems quickly and efficiently, would definitely use this estate agent if we ever moved again !
Dear Ms Rayment, Thank you fir your kind words in this review. I am glad that Pat was able to deliver an efficient customer service to you. Kind Regards, Sarah
5/5
GoogleAn Amazing Team. They really Care about their customers and are with you every step of the way. A very Friendly, professional Team.PositiveProfessionalism
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GooglePat, David and Team were very responsive, patient and understanding. The sale went through smoothly without any issues thanks to their coordination. Would definitely recommend them for future house sales. n
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
1/5
GoogleExtremely dishonest when returning deposit, charged for faults that were present before our tenancy and then lied repeatedly. Staff were incredibly rude and dishonest. If I could give zero I would do!
Hello, Steve Thank you for taking the time to leave this review. I apologise for the issues with the maintenance and deposit. If you would like to discuss these issues or any others further do not hesitate to be in touch. Kind regards, Chris
5/5
GoogleIt was a slow start but all went really well. The staff were all friendly and helpful. David, Pat and Rebekah all helped with our purchase
Thanks for the great 5* review. Kind regards, Lucy
5/5
GoogleBrilliant from a sellers point of view always inform you of bookings to view the house and how they went. Deal with Pat blokes a legend
Ben, So glad you were happy with the service you received from Pat and the team at our Ely branch. Thanks for sharing your feedback Kind Regards Renee
5/5
GoogleDealing with a guy Sam couldn’t be happier with service and commitment to doing the workPositiveProfessionalism
Thank you for taking the time to leave your 5* review and brilliant comments. I will of course make sure your kind works are passed on to the local team. Stay safe! -Scott @ Customer Relations
5/5
GoogleExtremely satisfied, good service, kept in regular contact and made sure we knew what we were doing.
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5* review. Kind regards, Donna.
3/5
GoogleThey proved a little difficult to get a hold of, causing a few days delay (which given the housing market can make a big difference and is significant), but once we managed to talk to people they were mostly very good, informative and helpful
4/5
GoogleEfficient service with good communication throughout the sale. Would recommend Abbotts.
Thank you Mary for the excellent review and recommendation. Best wishes, Lucy
5/5
Google“A great team of people to deal with, professional, patient, helpful and understanding”
Thank you for your 5* review! Best wishes, Scott
5/5
GoogleVery good communication throughout the exchange
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Abbotts's Cambridgeshire office has 102 reviews across 1 platform: 102 on Google.
Abbotts Cambridgeshire is rated 4.6 out of 5 across all 102 reviews, and 4.6 out of 5 on Google from 102 reviews.
Abbotts Cambridgeshire, 7 Forehill, Ely, Cambridgeshire, CB7 4AA.
