5/5
TrustpilotThe equity team
The equity team were very helpful. Quick to get issues resolved fast.
Trusted Agent profile · Cambridge
SO Resi Cambridge reviews
★★★★★
1,332 reviews across 2 platforms
Ermine Street, Cambourne, Cambridge, CB23 3PG
SO Resi's office in Cambridge, at Ermine Street, is rated 4.6 out of 5 across 1,332 reviews on two platforms.
Reviews
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotI had an advisor called Grace
I had an advisor called Grace, she was wonderful. She understood our needs and requests managed them and support us all the way. I am so greatful to have such a good advisor.
4/5
Trustpilotvery quick response from Roy
very quick response from Roy. Answered my questions in full
4/5
TrustpilotReview on redemption process.
Roy, understand and diligently follow-up on processes. His communication skills are excellent, he understood any tensed moments at every stage of redemption process.
5/5
TrustpilotExcellent support from the Aftersales team
Kieran King in the Aftersales team was great. He kept me updated throughout and the whole process was smooth despite some IT issues.
5/5
TrustpilotDedicated at work
Very quick in helping loan redemptionJob well done to MAEVE THE COMPANY DESERVE YOY
5/5
TrustpilotSue, Karen and Andrea are fab
Sue, Karen and Andrea have been absolutely fantastic throughout. Moved in a few weeks ago and love it. Would highly recommend SoResi
5/5
TrustpilotMade the process really simple and gave…
Made the process really simple and gave good advice.
5/5
TrustpilotSandhiya at SO Resi has simplified the…
Sandhiya at SO Resi has simplified the process, making it more costomerfriendly
5/5
TrustpilotMy initial registration and…
My initial registration and conversation with SO Resi went really well.The person handing my call was very friendly, excellent and very helpful.Look forward to further dealings with SO Resi since initial impression wad good.
1/5
FacebookPoor customer service, wouldn't recommend to anyone.
Agent replied · 22 February 2025
I agree
1/5
TrustpilotOperating under a different banner as…
Operating under a different banner as they have such poor reviews under MTVH. Search them.Just increased service charge from £30 per month to £100 without explanation. Do not use them under any circumstances.
5/5
Trustpilothighly recommend
Very professional and helped with all stages of the process to ensure we recieved what we needed in a timely fashion.
3/5
TrustpilotAfter initial problems relating to…
After initial problems relating to historic errors, Pa Manneh and his Team worked hard and kept me informed of developments. Any issues I raised were addressed.
5/5
TrustpilotVery friendly and helpful staff
Very friendly and helpful staff. Great service
5/5
TrustpilotEquity Loan Team - We needed some information quickly and…
We needed some information quickly and Roy in the Equity's Team was polite organised and very quickly responded to our request.
5/5
TrustpilotGreat team
I had an amazing experience with both Sunita and Sandhiya from the Greenford SoResi branch, who made the process of buying a property very smooth.
5/5
TrustpilotMy experience with So Resi has been…
My experience with So Resi has been highly positive. I would like to take a moment to name drop Andrea Airs who was highly professional and responsive to my requests and questions.
5/5
TrustpilotRoy from the Aftersales team was an absolute Star ⭐⭐…
Roy from the Aftersales team was superb. Highly professional, courteous and supportive throughtout the call. Thank you for your great service.👍🏽🙏
5/5
TrustpilotBang on
Hollys service was excellent throughout
5/5
TrustpilotThank you PA
Pa was an excellent person to get the things moving quickly and in right way.
5/5
TrustpilotI was happy with the service provided.
I was happy with the service provided.Very professional staffs.Thanks again for Sunita your assistance to help me realise my first project.
5/5
TrustpilotEquity redemption
Having found the process of equity redemption confusing Roy took the time to explain the procedures & the steps I needed to take.
5/5
TrustpilotThankyou team solihull
Thankyou team solihull. I received excellent customer care and lots of support in my journey from sue and Karen, thankyou for making my dream come true.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
