Trusted Agent profile · Cambridge
★★★★★
1,252 reviews across 1 platform
Newmarket Road, Cambridge, CB5 8AA
Part of Hill Residential Limited, see every office.
Hill Residential Limited's office in Cambridge, at Newmarket Road, is rated 4.9 out of 5 across 1,252 reviews on 1 platform.
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
5/5
TrustpilotAndy Delaforce
Did a very good jobCleaned up after himself PunctualVery helpful PoliteKnows what he's talking about
Hello Cheri,Thank you for your positive feedback. Andy will be happy to hear.Many thanks,Hill Customer Service
5/5
TrustpilotVery fast and excellent work!
Faik came today to do the coating and applying paint over the cracks and he did a spectacular job! It was like it was never there! He was very quick and meticulous finishing much sooner than I expected. Definitely the best experience so far!
5/5
TrustpilotI had a very good approach from Faik
I had a very good approach from Faik. Very professional and good at explaining the fault and all that.He managed to fix one problem and reported the other fault because it required more time and other experienced staff in that field.
5/5
TrustpilotExcellent service
Alan Deadman provided an excellent service, all the faults were corrected.Very polite and respectful.
Hello Jael, Thank you for your review, it’s good to see Alan did a good job.Many thanks, Hill Customer Service
5/5
TrustpilotVery professional and helpful workers
Very professional and helpful worker. Alan Dead man was very helpful and polite.
Hello Mr Inwood,Thank you for your review. We will pass it on to Alan.Many thanks,Hill Customer Service
5/5
TrustpilotI wanted to send a big thank you for…
I wanted to send a big thank you for all the work George Saggers have done for us. We appreciate his hard work, patience and guidance along the way. Donna Chan
Hello Donna, Thank you for your review, we are pleased you received the high levels of customer service that we pride ourselves on. Many thanks, Hill Customer Service
5/5
TrustpilotHad issue with a gap in the door frame…
Had issue with a gap in the door frame and door locking mechanism. Richard did a great job and managed to fix it. Very polite and quick service. Definitely recommend Hill.Thank you again Richard for your professionalism and quick service.
5/5
TrustpilotMike Lewis came to sort a few issues…
Mike Lewis came to sort a few issues and whilst here found that the extractor for the cooker was incorrectly fitted. It could easily have fallen out, but he fixed it beautifully. A really lovely experience and delighted with his work.
5/5
TrustpilotI had Michael Chapman come over and fix…
I had Michael Chapman come over and fix some water damage that was left from a leak. He was very polite, quick and efficient! Made conversation, and was very knowledgeable! He is an asset to Hill!
5/5
TrustpilotMy door was fixed by Michael Perry and…
My door was fixed by Michael Perry and he did an excellent job! Many thanks
Hello Rosie,Thank you for your review. We are glad Michael was able to do a fantastic job for you.Many thanks,Hill Customer Service
5/5
TrustpilotOutstanding Service from Michael Perry
Mr. Michael Perry from Hill provided exceptional service. He was both friendly and efficient, ensuring the job was completed to a high standard. Michael did an excellent job helping us remove the glue from our windows.
5/5
Trustpilotgood service
Daniel and Paul are very nice and helpful. They are patient to find out the problem in the bathrooms and fix it. They are on time, polite and very professional.
5/5
TrustpilotMichael Perry helped fix a few problems…
Michael Perry helped fix a few problems in my property, he was really friendly and informative. He even helped with another issue that I mentioned on the day, thank you!
5/5
TrustpilotExcellent work by Paul from Hills
Paul did a great job repainting and filling the holes left by the plumber. All done in good humour! Thank you.
Hello Andrew, Thank you for your kind feedback. Many thanks, Hill Customer Service
5/5
TrustpilotGood work
Alan Deadman came on time and was responble, he explained clearly the situation and what he's done.
Hello WT,Thank you for your positive review. We will pass on your comments to Alan.Many thanks,Hill Customer Service
5/5
TrustpilotHighly recommended We moved into this new built flat which…
We moved into this new built flat which needs some rectifications. Ms Sarah Key and Ms Laura Hilliar both have been very helpful and efficient to arrange appointments and following up for each of the problems.They are both cheerful, pleasant and are willing to help. Highly recommendable.
5/5
TrustpilotMichael Perry Nicole & Lyndsey
Michael Perry, Lyndsey & Nicole have been amazing in supporting our needs to complete the outstanding work. The service and personal touch has been exceptionally friendly. My husband and I, whenever we have reached out have been received with friendly and warm embraces. Excellent service.
5/5
TrustpilotGood in the bad
Having had and ongoing issues with Hill the rating is more reflective of our last interaction and service from Alan Deadman rather the the company and service overall with the quality of work and diligence from him. Communicating effectively and not rushing was evident in the result.
5/5
TrustpilotAde Sanusi fixed all issues
Ade Sanusi fixed several nagging problems that were there for few months. Showed up on time, did a great job fixing the issues.
Hello Alexander, It is good to see that your problems have been resolved, and we will pass on your words to Ade. Thank you for your review. Many thanks, Hill Customer Service
5/5
TrustpilotI am living in Hill community in…
I am living in Hill community in Cambridge. Their employee or subcontractor IAN POOLE provide a great service for my ceiling painting and consulting my questions. Thanks Hill and Ian Pool.
Hello Shawn, Thank you for your review, we are delighted to hear that your problem has been resolved and that you were happy with the service provided.Many Thanks, Hill Customer Service
5/5
TrustpilotHill have an excellent snag fixing…
Hill have an excellent snag fixing team. Peter Miller, Barry, and Michael Chapman have been a huge help. Thank you!
Hello N Tsao, We appreciate your feedback and will pass on your thanks to all involved.Many thanks,Hill Customer Service
5/5
TrustpilotMike Lewis and Claire Wiggins
Mike Lewis and Claire WigginsI reported an issue with my patio door lock to Claire, who promptly sent Mike to fix it. I’m very pleased with their quick and efficient service.
5/5
TrustpilotAlan Deadman
Alan Deadman came out to take a look at our washing machine. He was very helpful and took lots of care when looking into our issue and gave us multiple solutions.Couldn’t recommend more!
5/5
TrustpilotAlan deadman
Today I had Alan deadman , was really helpful and sorted the things which was on the list , also he helped me to fix the light as well which was not on the list as wellGrateful to have your team like this Thanks
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