Trusted Agent profile · Cambridge
★★★★★
1,252 reviews across 1 platform
Newmarket Road, Cambridge, CB5 8AA
Part of Hill Residential Limited, see every office.
Hill Residential Limited's office in Cambridge, at Newmarket Road, is rated 4.9 out of 5 across 1,252 reviews on 1 platform.
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
5/5
TrustpilotBen Aken woodwork fixes
I asked for a repair on the fridge door hinges and some cracks on the stairs walls probably due to the house settling. Ben Aken tackled both tasks within a limited time window, leaving the fridge door back to normal and covering the ugliest cracks on the stairs between the ground and first floor. Very happy with the outcome so far and looking forward to another appointment to finish of the stairs
5/5
TrustpilotSimon Cowdrey was polite and respectful…
Simon Cowdrey was polite and respectful to our home and did a great job overall.
5/5
TrustpilotAndy Delaforce was amazing today
Andy Delaforce was amazing today, he sorted my issue very quickly, friendly manner and cleaned the mess made which you don’t find with most people Thanks Andy! Amazing job!
5/5
TrustpilotThank you Michael Perry and Faik for…
Thank you Michael Perry and Faik for the quick fix of the fridge
5/5
TrustpilotGreat work Ben
Ben is a professional who fixed the kitcken door lever very efficiently. He also taught me the way to remove the lever.
5/5
TrustpilotPositive but ongoing due to parts required
Today I had the pleasure of meeting Alan Darnell, he is a polite,informative and understanding representative of Hills.On the last occasion I had a different gentleman who couldn't wait to get in and out and didnt listen or try to help.My Experience with Alan however was excellent,he explained the issues in a simple way and listened to my concerns.If I need help in future I hope its with Alan.Informative,skilled and great customer focused skills.
5/5
TrustpilotBarry is a star!
Barry was lovely and really went above and beyond. He fixed all the issues in our house and even some that weren’t on the list. Would 100% recommend.
5/5
TrustpilotVery helpful
Graham was punctual, polite and sorted out the problem with my sink within a few minutes.
5/5
TrustpilotMichael Perry - excellent handyman
Michael Perry has been very professional and friendly today; he completed my snagging list. Very willing to do small extra jobs too. I am very pleased with his work.
5/5
TrustpilotDone a great job with the front door
Done a great job with the front door I’m pleased it is now fixed thank you Richard
5/5
TrustpilotFirst class service
Many thanks to Darnell from Hill aways on time , tidy , first class work
5/5
TrustpilotRaalf
Raalf, Fallaha was very friendly and efficient. Explained what he was doing and done. Would recommend
5/5
TrustpilotThere were cracks on the wall
There were cracks on the wall. Micheal Perry fixed them and painted. I am really grateful.Thanks again.
5/5
TrustpilotThanks for professional helps "Faik"
Thanks for Faik visit today. He did a wonderful jobs for us. Repainted the celing with excellent workmanship, fixed the children bed with proper support, fixed the living room lights so that it is position securely. We are 200% satisfied with Faik.We wish him all the best and good health.With Best RegardsTK Leung
Hello Mr T Leung, Thank you so much for leaving a review. Upholding our high levels of quality means a lot to us, Faik will be delighted to hear your feedback.Many thanks, Hill Customer Service
5/5
TrustpilotOutstanding on-site service
We got Hill to help us with installing curtain and blinds around the house. Paul Lambert did an outstanding job, not only did he took great care in installing the blinds just right, he was also very patient with our questions. He even offered to help us dispose the packaging in the end. Needless to say I was very impressed and appreciative for the service and would recommend it to anyone.
5/5
TrustpilotWould HIGHLY recommend Michael
Would highly recommend Michael Perry! He has been extremely helpful, polite and neatly repaired my doors in no time.
5/5
TrustpilotMike Lewis was really helpful and…
Mike Lewis was really helpful and friendly. He had said to just contact him if any further issues
5/5
TrustpilotRaalf Fallaha had conducted enhancement on water proofing along terrace door
Raalf Fallaha had conducted investigation on our terrace door to enhance water proofing, he is punctual, very professional, attention to details, he is able to identify the root cause of the issues and conducted remedial works professionally. Very good and reliable services.
Hello Kenny,Thank you for your positive review. We really appreciate you taking the time to share your experience. We are glad Raalf was able to demonstrate Hills commitment to excellence. We will be sure to pass on your kind words.Many thanks,Hill Customer Service
5/5
TrustpilotFaik was very helpful and provided…
Faik was very helpful and provided excellent service whilst completing our repairs today. Communicated well :)
5/5
TrustpilotBarry is brilliant.
Barry from Hill came to fix the cardboard under the sink today. His work was on schedule and clean. Most importantly, he is respectful of the property. After the work is completed, there is no smudge on the floor. Thanks a lot!
Hello,Thank you for leaving a review. We will pass on your kind words to Barry.Many thanks,Hill Customer Service
5/5
TrustpilotA happy customer
Simon Cowdrey was a huge help and I’m satisfied with the service.
5/5
TrustpilotGreat help from Alan & professional service
Hill proactively contacted me to set up an appointment - Alan was very professional, identifying the problem and arranging for a replacement part.
1/5
TrustpilotAPPALLING SERVICE from Sharon Devi
APPALLING SERVICE from Sharon Devi. I am still waiting for my reservation fee to be returned after 13 working days. All Sharon can answer is with her standard “you will receive your refund with 5-7 working days” even when it was gone the 7 working days. Her after sales customer service is very disappointing, it shows that her efficiency and excellent customer service was only reserved for getting the sale.
5/5
TrustpilotBarry and Ben were very helpful and…
Barry and Ben were very helpful and polite and would not give up until they found a solution for my balcony door.
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