Trusted Agent profile · Cambridge
★★★★★
1,250 reviews across 1 platform
Newmarket Road, Cambridge, CB5 8AA
Part of Hill Residential Limited, see every office.
Hill Residential Limited's office in Cambridge, at Newmarket Road, is rated 4.9 out of 5 across 1,250 reviews on 1 platform.
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Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
5/5
TrustpilotThorough and efficient, courteous worker
I first thought it was just a matter of only filler, but arranged by Cust Care Co-ord Claire, Ben worked hard and methodically scraped off loose deep plaster and used binding tape/PVA etc to make good a long crack (due to settling on new-build), on a ceiling abutting a newel post. Did an excellent job, now just awaiting drying/painting.Hope I get him again on other jobs if ever needed !
5/5
TrustpilotMike Lewis was very helpful and solved…
Mike Lewis was very helpful and solved the problem swiftly. Mike was very efficient in his job and very friendly.
5/5
TrustpilotExtremely efficient when coming to fix…
Extremely efficient when coming to fix defects in my new build flat. Raalf Fallaha is always polite, respectful, and tidy.
5/5
TrustpilotMike Lewis was very helpful and…
Mike Lewis was very helpful and informative and we are very happy with his work.
5/5
TrustpilotAlan Deadman was wonderful
Alan Deadman was wonderful, very kind and chatty. Got the jobs done with ease
5/5
TrustpilotRaalf fallaha wast great.
Raalf fallaha was very polite, communicated well, went above and beyond what was expected of him, fixed everything and more, was exceptionally clean, tidy and considerate and arrived promptly and was very fast and efficient too. Would happily have him come out to do work again.
Hello Mia,Thank you for your positive review. It's great that Raalf has been able to demonstrate Hills commitment to excellence. We will pass on your kind words. Many thanks, Hill Customer Service
5/5
TrustpilotMichael Chapman did excellent job
Michael Chapman came to fix the silicone in multiple places for us today. He did excellent job, I am very happy with his work. Besides replacing the silicone, he needs to paint the wall and he also helped to fix the bathroom glass screen not fit. He will check with me after finishing the work. He helped to contact customer team to fix the worktop joint once got my feedback. Thanks for his hard work and long hours spent to get everything done perfectly.
5/5
TrustpilotBrilliant service
The colleague that came round was brilliant, Helpful and really pleasant to talk toThe work he did was amazing and to a high standard A big thank you to Phil
5/5
TrustpilotAlan was great
Alan Deadman from Hills was great. The door handle has been replaced and works perfectly. Thank you
5/5
TrustpilotGreat service from Alan
Had a pleasant experience from Hill on a repair on our bathroom flooring and bath sealant. The engineer Alan Deadman who made the repair was really friendly and helpful. He investigated the issue further to check for any dampness and recommended that we monitor an issue and book in another appointment with Hill, when it would’ve been easier to simply ignore the issue and risk it potentially getting worse.
5/5
TrustpilotGreat work by Barry
Barry was very professional and went above and beyond, identifying one more snag needed to be done with our house. Very polite and also offered advice on future potential issues.
5/5
TrustpilotHouse re-paint is no issue for Excellent Hill Operators
Hill Operators (Peter Miller & Paul Coppen) attended today to tackle a massive task which was the re-painting of the majority of the house post plaster board snag fixes. Despite the scale of the task, these two gentlemen just cracked on with a smile and an upbeat attitude. They both did a cracking job and were efficient too! Well done gents.
5/5
TrustpilotSimon was very efficient and quick
Simon was very efficient and quick! Friendly guy, will use him for any further issues.
5/5
TrustpilotHigh quality service from Paul Lambert
Paul Lambert came to my house to fix several issues today, and I was incredibly impressed with his professionalism, efficiency, and expertise. Not only did he complete the jobs with impeccable quality, but he also took the time to answer all of my questions patiently and thoroughly. Paul's level of service far exceeded my expectations. He was polite, efficient, and his workmanship was outstanding. Thank you, Paul, for your excellent service!
5/5
TrustpilotWould like to thank Michael Perry for…
Would like to thank Michael Perry for his excellent workmanship. Nothing was too much trouble and his attention to detail was appreciated. Thank you
5/5
TrustpilotAndy Delaforce was very helpful in…
Andy Delaforce was very helpful in sorting out some post completion issues around the house
5/5
TrustpilotThe job was done in a very professional…
The job was done in a very professional manner. Nice, quick and easy. The door function in a very good way now. Thank you Alan Deadman.
5/5
TrustpilotAlan Deadman was brilliant!
Alan Deadman was brilliant!The job was done perfectly and quick.As an individual he was very kind.Thank you Alan, you made my day better
5/5
TrustpilotThank you Ben Aken for your hard work
Big thanks to Ben Aken for coming to fix my shower box. He is professional and friendly. I really appreciate his excellent service.
5/5
TrustpilotRichard very helpful, polite and professional
Richard was very helpful, professional and polite. He resolved the issue I had with my gate lock. Would recommend highly.
5/5
TrustpilotHe was really friendly
Simon was really friendly and care about how he can do the repair without disturbing our home too much.
5/5
Trustpilotsuper helpful and friendly
Raalf Fallaha was super helpful and friendly and made me feel very comfortable
5/5
TrustpilotBen Aken woodwork fixes
I asked for a repair on the fridge door hinges and some cracks on the stairs walls probably due to the house settling. Ben Aken tackled both tasks within a limited time window, leaving the fridge door back to normal and covering the ugliest cracks on the stairs between the ground and first floor. Very happy with the outcome so far and looking forward to another appointment to finish of the stairs
5/5
TrustpilotSimon Cowdrey was polite and respectful…
Simon Cowdrey was polite and respectful to our home and did a great job overall.
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