haart Cambridge reviews

★★★★★ 5/5

Google

Patryk was very helpfull and kind in the Cambridge branch.

Daniel · 27 August 2019

★★★★★ 5/5

Google

great attention to detail and care - any issues sorted very quickly, great levels of care from all staff. I have been particularly impressed by Jamie Canham, seems to just go that extra mile, great manner great attitude a real asset to the firm . Very happy to have him and Haaart in my corner

Mario · 9 September 2020

★★★★★ 5/5

Google

Adam was great to deal with and very attentive 5*

Tstruebel · 29 July 2019

★★★★★ 5/5

Google

I must say, having used various estate agents around Cambridge, there is not a team that will go above and beyond like the guys at Haart, I must give special commendation to Adam M, he really makes Haart a great company to deal with... I will be recommending and pushing all friends and family to use Haart.

Theo · 29 July 2019

★★★★★ 5/5

Google

Peter is quick to respond and deal with queries.

Cara · 29 July 2019

★★★★★ 5/5

Google

Very good agency. Jamie Ganham was very helpful !

Ayshe · 29 July 2019

★★★★★ 5/5

Google

Fast and professional service. Jamie was really helpful.

Xabier · 11 December 2019

★★★★★ 5/5

Google

Jamie Canham was professional, quick and very help

Zsolt · 6 November 2019

★★★★★ 5/5

Google

I have been a tenant managed by Haart for a few years now. They are very professional but also has flexibility and great sympathy to help people out. I deal mostly with Jamie and Peter and both go extra miles to make things right for me. I wish all the letting agencies were like Haart!

Jingfang · 10 March 2020

★★★★★ 5/5

Google

Jamie Canham was very helpful and efficient

Cedric · 17 January 2020

★★★★★ 5/5

Google

Special thanks to Jamie for helping me out.

Peter · 2 August 2019

★★★★★ 5/5

Google

special thanks to Patryk for all his help

Michal · 29 July 2019

★★★★★ 5/5

Google

We wanted to move during the coronavirus pandemic and were not really sure how to handle this, but after contacting the agency they have been really helpful in sending us video material and quickly answering all our questions about the property we are now moving in to. Generally helpful staff and good experience

Jonas · 17 June 2020

★★★★★ 5/5

Google

During viewings and negotiations we had very friendly, really on-the-ball service from Jamie Canham, with the quickest response times of any agents we talked to. During the agreement process, Haart's online portal system is nice and clear and allows you to do all the paperwork whenever you have time. Excellent service overall!

Samuel · 14 September 2020

★★★★★ 5/5

Google

Sorting my accommodation with Jessica from the agency and it's been so smooth. Quick to respond to any requests, professional, great communication. Had a little issue with referencing and she's been very helpful with that too and help me out a lot which she didn't have to. Much appreciated :). Can't wait to move in!

Sabina · 29 July 2019

★★★★★ 5/5

Google

Jamie is exceptional. Top service, top lad.

Charlotte · 29 July 2019

★★★★★ 5/5

Google

What can I say william is amazing so helpful from start to finish with my deposit, it was a difficult situation and he was so understanding and helpful with negotiations with a difficult landlord he made sure I got the best result, would recommend Haart everyday of the week five star every time

Matt · 9 February 2020

★★★★★ 5/5

Google

Just used HAARTS to rent a flat in Cambridge. Property added on 8th September with all checks, references etc completed and new tenant moving in on 18th September. Excellent service and Jamie always responded immediately to any questions I had. Wouldn’t hesitate in recommending Jamie and HAARTS in the future.

Debbie · 18 September 2020

★★★★★ 1/5

Google

We had a horrible experience renting a flat through haart lettings agency in Cambridge - indeed it was one of the main reasons for us to move out. We were searching for a flat during the first lockdown, when viewings were not available and we were not in the UK. The agents managed to send us a video of a wrong flat, the address of the property was not correct, so understandably, we were concerned. However, being desperate for a flat, we decided to roll with it, and what a bad idea it was! The haart lettings guys (Peter Witkowski and Jamie Canham, in particular) would constantly press us for quick answers/decisions/wiring monies, however when we needed help and clarity they would only meagerly explain what is going on. For example, we insisted on signing a contract before coming over, as crossing the borders w/o a reason was not a given at the time. They have postponed their duties to the last minute, leaving us in a limbo, not knowing if we are going to be able to travel at all, although the opposite was promised. Despite the fact that we moved over from a foreign country (with all of our stuff), they showed no flexibility for the key handover (which took literally 2 min) and we had to wait for the whole morning and afternoon until we got our keys, to find out that the flat was left dirty - yet, not inspected by the agent himself. Asking our landlord any questions through them was a tedious task - at some times they’d forget who we are, or forget to forward the questions for weeks. What they always found time for, was asking for 5 star reviews. When we asked about owning a pet we were held in the unknown for a long time, to be declined and to later found out that the letting agency even lied it being against the head lease (it’s not). When the time came to do the viewing for the flat, they would nag us about possible covid-19 symptoms, to then come to us and forget to bring their mask (seriously?) and forcing us to show people around themselves, basically, forcing us to do their job, while they’ve chilled outside. Now, after we’ve moved out, we’ve been charged 90 pounds for cleaning for some dust and fingermarks near the door handles. Not great, but what would you expect from them at this point. We’ve asked the new tenant if the cleaning service ever came - and you’ve guessed it, it didn’t. When pressed to answer when the cleaning is going to happen, they’ve told us that it will be done when the new tenant moves out. Now, tell me, how much sense does it make to charge us for the cleaning and how bad was the state of the flat if it is to be cleaned after the new people leave, possibly in years? tl;dr, if you are a tenant looking to rent a flat, run in the opposite direction - anything will be better than having to deal with these people - who are not very bright and just interested to get the last penny from you. At least they are well-dressed. Do not get lured by the 5 star reviews, because they beg for them at every possible opportunity.

Luka · 13 December 2020

★★★★★ 5/5

Google

We have the best experience with Ma'am Jessica. She is very accomodating and she helped us all throughout with our tenancy application. We will definitely recomend you to our friends. As a letting agent you are very professional to your client.Hope you will continue to support us as one of your tenant.

Susigen · 29 July 2019

★★★★★ 5/5

Google

I have recently come from India and Haart letting agent helped me to find good house near to my office with a good price. All process went online and completed the work as agreed. I feel Haart is much more responsive than other agencies. Haart keep it up

Durga · 30 October 2020

★★★★★ 5/5

Google

Than you to Banks for dealing with our maintenance issues so promptly. He communicated effectively with us at each stage of the repair and showed great patience even when we had to change appointment times on more than one occasion. Great service provided and credit to the branch.

Dan · 23 September 2020

★★★★★ 5/5

Google

Very happy with the professionalism and responsiveness of Megan who is managing my Property at Haart in Cambridge. She is a pleasure to deal with while always being efficient and following up on issues with the Tenant when appropriate. Happy with the serviice provided by Megan @ Haart.

Vernon · 29 July 2019

★★★★★ 5/5

Google

Very friendly and efficient and they went above and beyond to get the place ready. We had a few practical issues to sort out during the tenancy and they got the job done quicker than we could have! Reasonable fees and excellent value for money. Can't fault them!

Ned · 29 July 2019