Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJamie Canham and Peter Witkowski at the Haart Cambridge Letting were the most professional estate agents we have dealt with so far. From the time we reached out to them for quotes, follow up calls, to getting the photos taken of our house, placing advert on their website, our house was let in 1 day which was unbelievable service. Jamie's follow ups and guidance throughout has been a very smooth letting process overall. Hats off guys. Thanks a lot for such a professional service. We would highly organized recommend you to everyone. Best wishes.
Archana · 23 October 2020
Agent replied
Hey Archana! Thank you very much for your review, it was a pleasure helping you to find tenants. Thank you for your help in getting all the documents sorted for the move!
★★★★★ 5/5
GoogleOur fantastic impression of Jaime at Haart began when he answered a call from my wife and I on a Saturday morning regarding a property we wanted to rent. After two months of disappointing experiences with seemingly all other rental companies in the area, Jaime was an absolute breath of fresh air. Always accommodating, informative, and responsive, Jaime is the type of agent that all other agents should aspire to be. We will be recommending Haart lettings, and specifically Jaime, to everyone we know moving to the area.
Shane · 13 October 2020
Agent replied
Shane, amazing to read that, thank you so much! It was an absolute pleasure helping you all out, hope everything goes well in the house. If there is anything we can do to help, let us know!
Jamie
★★★★★ 5/5
GoogleProfessional and efficient.Jamie Canham was the one helping me, and everything was sorted out in a week (online viewing and in person, tenancy agreement, payments, keys). Keep in mind that English is not my first language, and the British system is not something I am familiar with, so I had a lot (a lot, a lot) of questions and they were answered patiently and promptly, every single time. To make a long story/review short, I got lucky to find a reliable agency and a good agent. This review is for the ones that are looking for an efficient way to get things done. Good luck in finding your dream home.
Daniela · 18 September 2020
Agent replied
Hey Daniela! Thank you very much for your review. Really glad we found the place for you and got everything sorted for you!
Jamie
★★★★★ 5/5
GoogleI recently moved to Cambridge from Hull and contacted Haart Lettings about renting accommodation. Since the first day I have dealt with Jamie, he has been a great help for me in finding a place to live especially during the Covid pandemic. He was able to answer all my questions as well as provide as much information as possible. Upon moving to Cambridge, I noticed multiple issues with the flat but Jamie has been great in trying to get everything sorted for me in a timely basis. He has been very professional and understanding of any issues I have brought up and been able to find solutions for them without any hesitation. He has been a great help during this difficult time and I would recommend Haart Agency and specifically Jamie for any accommodation needs in Cambridge.
Karamveer · 3 September 2020
Agent replied
Thank you for that review, that was lovely to read! Pleasure meeting you and helping you out. Hopefully we can help you out further in the future. Jamie
★★★★★ 5/5
GoogleFrom the beginning, they provided a customer-centered service. All the processes were smooth and informative. As we moved in to our new home, especially Emily has been very helpful and supportive regarding to the issues and questions we had. Even in this uncertain times, she was very responsive and got back to us with answers. Overall, they provide a professional service addressing every need and problem. We are confident and looking forward to their service and assistance through out our stay.
Nicole · 25 May 2020
Agent replied
Nicole Uyan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at haart Cambridge (Lettings).
★★★★★ 5/5
GoogleThe team at Haart Estate Agent (lettings) on Mill Road Cambridge is simply excellent and I am speechless. Jamie Canham Marla and Patryk Zaczkowski both supervised by Peter Witkowski their branch manager, are simply fantastic. Our properties in Cambridge had hardly spent a day unoccupied. Within just about a month from purchasing the newest property in our investment portfolio, Jamie and Patryk recently got us tenants to move in within two weeks to our utter delight. I cannot not stress how professional, reliable and knowledgeable they are and would not hesitate to recommend them to whoever has difficulties marketing their properties in and around Cambridge. I thank you guys profusely for a great job. Daniel & Robin Pouakouyou (Nairobi, Kenya).
Daniel · 9 February 2020
Agent replied
Dear Daniel Pouakouyou, Thank you for leaving such great and detailed feedback about your experience with haart Cambridge (Lettings).
★★★★★ 5/5
GoogleExcellent service by the agency, extremely professional. Jamie Canham was spontaneous to respond to any queries and ensured that all the proceedings went smoothly. He processed the documents plenty quick and we were called to meet the landlord within the next day. The reference process was simple and easy to track and didn't cause any hassle to the referee. A thorough inventory check of the property was completed and photos attached. All in all, I have had a great experience dealing with Jamie and the Haart lettings agency.
Abhishekh · 27 November 2019
Agent replied
Hey Abhishekh Pleasure to help you all out, moving into your new home. If there's anything else I could do to help, let me know!
★★★★★ 5/5
GoogleMy experience of Letting a residential property from this company can only be described as Excellent. The quality of their service and their professionalism in every aspect of their business was outstanding. I would not hesitate to recommend them to anyone seeking to rent a property in Cambridge or surrounding areas. Especially Patryk Zackowski, who was very helpful and pleasant in the delivery of his service, I would like to make particular mention of him in very demanding front of house position, he was always prompt in dealing with any problems and requests whether by personal visit or emails or WhatsApp. He clearly value his clients both Landlords and Renters and ensure that both receive equally the excellent service that he deliver. Thank you Patryk!
F&A · 1 November 2019
Agent replied
Dear F&a Kokï Kang, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property.
★★★★★ 5/5
GoogleI experienced nothing but a terrifically smooth and pleasant process when selecting haart Lettings to identify tenants.
Jamie, the negotiator we dealt with, is a charming and affable gentleman, dedicated to finding us the best tenant at the best rental value. He was available through all communication channels and was relentless in his bid to help. It’s no surprise that he succeeded, and now we have wonderful tenants for the next twelve months!
All in all, haart Lettings were a joy to deal with and my relationship with their services will continue.
Greg · 26 September 2019
Agent replied
Wow, thank you for a fantastic review, Greg. It was a pleasure to find tenants for your flat, and even more of a pleasure to get to know you and your family! Look forward to helping you out in the future. Jamie
★★★★★ 5/5
GoogleI've dealt with many letting agents in the Cambridge area and cannot recommend Haart enough. Right from the start the team have been incredibly helpful, Jamie was able to answer all my questions about the property when viewing it and from then on it has been absolute plain sailing. Any and all questions or queries we've had a long the way have been answered very quickly. The online platform is very clear and everything is laid out well. The team are always on hand to help and are always extremely friendly. We absolutely felt in safe hands! Thanks Jamie and the team.
Esther · 29 August 2019
Agent replied
Hey, Esther! Thank you very much for your review. It was a pleasure helping you out, and I hope you enjoy your new home. Jamie
★★★★★ 5/5
GoogleMy husband and I recently moved to Cambridge and toured a very long list of properties before finding the perfect fit. We dealt with almost all of the letting agencies in Cambridge. Haart, especially Jamie Canham, was the best to work with. We chose a Haart property and Jamie has been an excellent property manager. He is incredibly professional, responsive, and accommodating. He has even fixed a few issues shortly after we moved in. It is never easy moving and Jamie has made the entire process significantly better. We are looking forward to working with him over the next couple of years.
Danielle · 27 August 2019
Agent replied
Hey Danielle! Thank you so much for your kind words. It was a pleasure helping the two of you out. As always, if there is anything else I can do to help. Just let me know. Thanks again, Jamie
★★★★★ 5/5
GoogleI highly, highly recommend the agency, especially Patryk Zaczkowski. Together with my partner, we had a lot of trouble renting a house because of having cats. We came to the Haart agency from the street and Patryk took care of us right away. He helped us a lot, very much. Thanks to him we have a place to live, we rented a house where we can live with our cats. Thank you very much for this help. In none of the previously visited agencies, we did not meet with such treatment by an agent who consulted our case and helped in finding the right place for us. I highly recommend Patryk and the agency where he works for full professionalism and individual approach to the client. Thank you so much for you help!
Agata · 27 August 2019
Agent replied
Agata Szloser, we're happy to hear you had such a positive experience with our team!
★★★★★ 5/5
GoogleThe experience of looking for a home when you are in a hurry is never pleasant. They had notified my girlfriend and me that our landlord was returning home and we had to find another. We began to apply house after house and to receive dozens of phone calls, all the same, until Adam Memon from Haart phoned us. From the first moment it gave us the feeling that he was worried about our situation and we were sure that with him we were going to find a house. At that time we stopped applying for any other house or any other agency. Adam was going to find a house for us. And he did, in two days, solving lots of problems for us. This is the first time we write recommending something, but the excellent service we have received by Adam really deserves it. We recommend to everybody who have to buy or rent a house that you choose Adam Memon in Haart. You can trust in them.
Rafael · 29 July 2019
Agent replied
Dear Rafael Muro,
Thank you for leaving such great and detailed feedback about your experience with haart Cambridge (Lettings).
We wish you all the best for the future in your new home.
haart Cambridge (Lettings)
★★★★★ 5/5
GoogleThough we have not opted for a property with Haart yet, our experience was fabulous.
Peter was running late and we had 2 phonecalls keeping us updated. Specially when one is taling time out just to view a property it helps to know that Peter cared about our time.
Another agency were running late and they just lied that we had got the time wrong for viewing, when I showed them email proof of the set time, I did not even get an apology from them.
Peter had good knowledge about the house we saw, he represented the interests of the owners well while undertanding our needs well.
I hope in the end the property we like is one we get theough Haart as the first impressions of their team was great.
Nik · 29 July 2019
Agent replied
Nik G, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!
★★★★★ 4/5
GoogleThanks to Adam Memon i was able to move into my place without any hassle and ask any questions thanks to his down to earth personality that made the whole move a pleasant ordeal.
Since then (3+ months) any queries or issues i have had with the place has been responded by Adam in a timely fashion with a timely result alongside it.
Overall i look forward to the rest of my tenancy knowing that i can get a quick solution.
Alex · 29 July 2019
Agent replied
Thanks for the feedback, Alex Norton. We strive to provide excellent service to our customers at haart Cambridge (Lettings).
Thank you again for your star rating!
Regards
haart Cambridge (Lettings)
★★★★★ 5/5
GoogleI had a very positive experience with Patryk from the Cambridge lettings branch of Haart. I called one morning to arrange a view of a property. Patryk was very flexible and arranged the view for my lunch break on the same day. Later, still on the same day, he called me telling me that I was accepted by the landlord. From that it was an easy online process and Patryk kept me informed about the progress. I can highly recommend him and Haart Cambridge.
Attila · 29 July 2019
Agent replied
Dear Attila Ambrozai, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.
★★★★★ 1/5
GoogleArranging the letting was fine, really good in fact, but subsequent communication has been extremely poor. For instance the tenants needed to change the payment date and gave Haart a month's notice, they paid the pro rata amount, but the agent didn't tell me. All I knew is I received one week's rent, then nothing. As I use this rent for my rent, it caused me financial embarrassment. There is also a delay of up to six days between the tenant paying their rent and me receiving my share. On top of this the tenants have been collecting my post and dropping it into the Mill Road office, but have they let me know or posted it on? No. I'm paying a 12.5% management fee so I don't have to worry. Well that's a poor return.
Tracy · 29 July 2019
Agent replied
Tracy Birch, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at 01223 245302. We look forward to hearing from you.
★★★★★ 5/5
GoogleThis is the second time for me to rent through Haart Letting agents. Haart Letting agents is always very helpful and quickly response for any issue in the property. Besides, Haart Letting is easy to work with since it has lots of branches in every city in UK. I'd like to say a big thank to Mr Jamie Canham who helped me settle down when I really in a risk to sleep on street! I would recommend Haart to anyone who is looking for renting.
VICTOR · 29 July 2019
Agent replied
Hey, Victor! Thank you very much for your review. It was a pleasure to help you out. Hopefully we can find the next home for you too! Kind regards Jamie
★★★★★ 5/5
GoogleHighly recommend Haart Lettings Agency, the whole process was highly professional and stress free. The documentation was all carried out online which was exceptionally helpful. We have been impressed with the support from Jamie Canham and most importantly the support and help throughout the moving process from start to finish. It was a special touch to be able to meet the owners of the property. Jamie is on hand to help with any matters arising and is a great liaison between tenant and landlords.
The · 29 July 2019
Agent replied
Dear The Blackmores, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.
★★★★★ 5/5
FacebookJust had a wonderful experience with two haart Cambridge employees from the Regent St office. I live in Cambridge and arrived home with a big van full of boxes of books from my recent house move. Amman Naveed-Akhtar and Jay Miah were chatting to friends nearby. We’ve never met but when they saw me struggling to unload they all immediately offered to help. These lovely guys cheerfully unloaded 30 heavy boxes and neatly piled them in my house in about 10 minutes flat. Neither they nor their friends would accept a penny for their hard labour. If these are the sort of employees that haart recruit, I know which agent I’ll be using for my next house move. So impressed. Thanks again guys.
Philippa · 17 August 2018
Agent replied
Dear Philippa Lamb,
Thank you for leaving such great and detailed feedback about your experience with haart Cambridge estate agents. We wish you all the best for the future in your new home. …See more
★★★★★ 5/5
GoogleI highly recommend Haart for letting a property, especially Jamie Canham! Jamie is amazing at his job. The rent for my house was tricky to price, as it isn't standard, but Jamie was able to get this right, and I found tenants just when I wanted. Jamie is quick to respond to emails, very professional, and keen to look after landlords and tenants. Plus, he is a lovely guy, which made the meetings and correspondence a pleasure.
Tom · 12 August 2019
Agent replied
Dear Tom Dougherty, Thank you for leaving such great and detailed feedback about your experience with haart Cambridge (Lettings).
★★★★★ 5/5
GoogleFantastic company, Jamie Canham helped my sister find her perfect home after a lot of searching and he has helped me so much for my home, he is very friendly and nothing is to much trouble for you, what I like best about Jamie is he speaks to you like a person he doesn’t read of some script, couldn’t recommend haart enough but especially Jamie, he’s the reason this process is so easy
Thank you
Mel · 29 July 2019
Agent replied
Mel Brown, we strive for 100% satisfaction, and it is great to see you had such a positive experience at haart Cambridge (Lettings).
★★★★★ 5/5
GoogleI have found my first home for rent through heart.
All staff are very friendly. My paper works are done by Mr Jamie canham. He is really a good person, who answered all my queries and helped me to get the house.he is very responsible and well interactive... Answers all our doubts with out any hesitation.
I would like to recommend heart for my friends also....Thank you Jamie for your help
Aneesh · 15 January 2020
Agent replied
Hey Aneesh, Glad we could help you out and find a place for you! See you soon to get you moved in! Jamie
★★★★★ 5/5
GoogleThings hadn't gone according to plan with regards to my gas certificate being redone before it expired.
When I found out it hadn't been completed and I only had a few days until it expired I rung and spoke to Katrina in the property management team. She was superb and sorted out a potentially stressful situation really quickly and efficiently. I can't thank her enough for her excellent service. Thank you Katrina!??
Emma · 29 July 2019
Agent replied
Emma Laflin, thank you for the high star rating!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.