Gray and Toynbee Cambridge reviews

★★★★★ 5/5

Google

We have only been through the viewings process thus far, but the Gray & Toynbee team has been helpful and efficient throughout. We were slightly late to a viewing with Megan Kennedy due to a misplaced key and trouble finding the right entrance, but she was very patient and kind. Would recommend!

José · 11 September 2026

★★★★★ 5/5

Google

I've just moved into a house in Cambridge and Beth Kingsley at Gray & Toynbee was the agent I dealt with throughout the process. It wasn't by any means a straightforward sale - the house needs a huge amount of structural work so I asked …

Carol · 16 February 2026

★★★★★ 5/5

Google

I have used them to both sell and rent a property this year. Excellent on all fronts - their great communications and proactive attitude has paid dividends and i have no hesitation in endorsing them.

Peter · 11 May 2026

★★★★★ 5/5

Google

We were really happy with the service Jamie and G&T provided us from start to finish. Jamie was professional throughout, giving a personal service and always making time for us. Our house had been on the market for a number of months but we were able to secure a sale within weeks after freshening up with G&T and setting a clear plan with Jamie. I would definitely recommend G&T for future sales to friends and family. Thank you!

Harry · 25 July 2024

★★★★★ 5/5

Google

After a house viewing with one of the letting agents (Megan Kennedy) I left completely satisfied concerning any questions we had about the property in question, being extremely helpful.

Patrick · 11 June 2026

★★★★★ 5/5

Google

Very helpful from start to finish. Very supportive through a long process. Efficient and quick to respond to messages. Lovely photos for the online marketing. I would recommend them. It's nice to deal with a local, non-pushy estate agent.

Jennie · 16 March 2026

★★★★★ 5/5

Google

We chose Gray & Toynbee because we thought a smaller company would be more invested in the sale of our property. This certainly turned out to be true. Jamie was very attentive, always available to help out with our questions and very knowledgeable in general and about the areas we were moving both to and from.

Tim · 24 April 2025

★★★★★ 5/5

Google

Had very good experience with these estate agents. We were the buyers, so they weren't working for us, but they were helpful, responsive, proactive, and friendly throughout the process (much more so than the estate agent that we were actually paying!)

Garmon · 16 February 2026

★★★★★ 5/5

Google

Andrew at Gray and Toynbee was beyond helpful during our rental application and the move. He was efficient and quick to respond and made the stress of moving less stressful.

Clancy · 11 May 2026

★★★★★ 4/5

Google

We enjoyed the viewing with Megan today - she was friendly, polite and knowledgable about the property.

Kate · 11 July 2026

★★★★★ 5/5

Google

Megan Kennedy was professional, friendly, and extremely helpful. Her warm approach made the viewing enjoyable, and she was excellent with the follow-up emails.

Grazia · 22 January 2026

★★★★★ 5/5

Google

Really amazing service. Alice was excellent and supported us throughout the entire property purchase, making the process very easy. 10/10 would recommend

Iren · 24 January 2026

★★★★★ 5/5

Google

I was showed around a property today by Megan. She was very professional and helpful with answering all my questions.

Mo · 11 June 2026

★★★★★ 5/5

Google

For a number of complex reasons our sale took considerably longer than expected, but Alice at Gray and Toynbee was always helpful in answering our questions, and was persistent in following up with our buyers. Commission well earned!

Stefan · 11 September 2026

★★★★★ 5/5

Google

Very friendly and welcoming and was able to provide all the information to the questions asked

Marsden · 11 June 2026

★★★★★ 5/5

Google

Had a tricky chain purchase that very nearly fell apart on our sale side but Ellyn was so patient and kept all parties on track and updated to get the purchase completed for us. Not that I want to sell my house in the near future at all, but if i was I'd definitely want to use GT.

Chris · 24 October 2024

★★★★★ 1/5

Google

I used to rent with them and once I left the property they tried to trick me into paying the full cleaning bill for my room+ ensuite(£108 and I had cleaned the whole property before leaving) and once I questioned it they admitted that it was not something I should be fully paying for, but that didn't seem to stop them from trying to trick me anyways, thankfully I pointed this out and I ended up paying for part of it as I had left a bit of limescale on one of the shower doors, they charged me £70 and I accepted although I did not leave the property in a worse condition than how they had given it to me and consider £70 for a spot of limescale to be slightly much, however as it often goes with landlords and agencies they will eventually have the last word as they treat tenants like they have no voice in these matters, I also spoke with some old tenants from the same property and the same trick was used with them, as a tenant I do not recommend this agency because they will try scam you and take more of your deposit than they should.

Rebecca · 20 August 2025

★★★★★ 5/5

Google

I cannot recommend Gray & Toynbee Ltd enough. Just for background info, I am a late entry mature student doing a medical degree, for my first year at university I rented uni halls and had the worst possible experience so I decided for the reminder of my time at uni I would try and acquire a student house that I would rent with two of my best friends. I have been unbelievably lucky to have rented through such a reputable, attentive and efficient company that I hold in such high regard. We do all our communicating with regards to the property though Anna one of the lettings directors. Anna has been nothing short of a godsend. From the communication before letting to every day issues, everything we have experienced with regards to the property has been dealt with through Anna and I couldn’t have asked for a more attentive, professional and friendly agent to bridge the gap between us tenants and the landlord. Gray & Toynbee Ltd in my opinion are one of the best companies to let through on the market. You can be assured you will receive professionalism, attentiveness and fast acting outcomes to any problems you may face no matter how small. My commendations to Anna for representing Gray & Toynbee Ltd at such a high standard.

Lara · 12 June 2023

★★★★★ 5/5

Google

We employed Alex Gray from Gray & Toynbee as our estate agent to sell our Cambridge City property: I cannot recommend him high enough! I interviewed six different possible estate agents, with a range of qualifications, impressions and estimated initial sale prices. Alex's estimated sale price was middle-of-the-range, but he specifically said the right things that convinced me that he would be an excellent representative for us. We chose a smaller company to represent us, as we did not like mass-production of house sales that some competitors do. We dealt with Alex directly throughout the entire process: he was professional, knowledgeable and on top of every step of the sale process. During the (nerve-wracking) actual process of viewings and bidding, Alex communicated with us during every step, keeping us informed of every new development. In the end, he was able to secure a sale price of 20% above our asking price. Given that our initial asking price was already sharp, this is testament to his craft and skill. As we were abroad at various times of the later stages of the process, he really acted as an advocate on our behalf, trouble-shooting and finding practical solutions whenever something unexpected came up. We felt we were in safe hands. Highly recommended! Nathalie

Nathalie · 12 June 2023

★★★★★ 5/5

Google

It was a pleasure dealing with Rachel recently who's advice and communication was easy to follow and made the whole process straight forward. Thank you.

Derwyn · 16 March 2026

★★★★★ 5/5

Google

In an era where people can have mixed experiences with estate agents, it was for me truly refreshing to find Gray and Toynbee. From the initial consultation with Alex to the management of the sale by the extremely capable Beth, I was in no doubt that my house sale was being managed by a highly professional and expert team. Alex provided me with invaluable advice on the house sale that I had not been given by other estate agents. I particularly appreciated too that the team always understood that I was the client, and that they offered advice when I asked for it, without pressuring me into decisions. The process from start to finish was transparent and smooth, and communications were excellent. I really can’t fault them. If you are considering selling your house, I think you’d struggle to find a better estate agency than Gray and Toynbee.

Alison · 11 August 2025

★★★★★ 5/5

Google

Very helpful agency. Great communication, supported me through the process. Thank you Rachel for excellent service levels.

Gary · 21 December 2025

★★★★★ 5/5

Google

Megan showed us three properties in one way and was very kind and helpful throughout. All three houses were in very good condition.

Filipa · 16 March 2026

★★★★★ 5/5

Google

Excellent service from all the team, Alice in particular. Have already recommended them to family.

Mark · 10 April 2026