Seymours Prestige Homes reviews

★★★★★ 5/5

Trustpilot

Service promises delivered!

We chose Seymours Walton as we were promised a dedicated team who would keep us in the loop and work with us. We got exactly that - Our experience of selling our home with Sarah and the team at Seymours Walton on Thames has been brilliant. Their communication has been great, keeping us up to date with viewings and feedback. Sarah, Jamie and Michael all took a genuine interest in our property and how best to market and sell it. They've been professional, friendly, and a pleasure to deal with throughout. I wouldn't hesitate to recommend them.

ROSIE · 23 February 2023

★★★★★ 5/5

Trustpilot

Safe & Professional set of hands

We have a small portfolio of properties and have worked closely with Jamie at Seymours for a number of years having instructed them to look after all our letting and management.We have found Jamie to be professional and proactive in ensuring our properties are well let to reliable tenants, and whether markets are stable or volatile Jamie has maintained a level head in advising the best course of action for us.As and when any issues arise, Jamie and his team attempt to resolve them swiftly and amicably and I’ve always found him to have our best interests at heart.We continue to work with Jamie, and Seymours and would highly recommend them to any property owner looking for a reliable set of hands in sales, letting or management.

Paul · 16 February 2023

★★★★★ 5/5

Google

Kyra has been absolutely amazing from start to finish with my search for a rented house, since booking me in for a viewing to showing me around the property and then guiding me through the application process. It has been the best experience I have ever encountered from all my years of being a tenet in private rented accommodation. Thank you Kyra x

Caroline · 13 April 2024

★★★★★ 5/5

Trustpilot

Many thanks to Marcus at Woking branch…

Many thanks to Marcus at Woking branch who showed us two properties today. Very nice guy, and very informative.

Linda · 8 November 2025

★★★★★ 5/5

Trustpilot

Seymours Godalming were without fault…

Seymours Godalming were without fault in the process of selling and buying. The journey in finding my perfect home has certainly been a long one but Tom and the team have been fantastic - professional, knowledgeable and honest which I have found to be quite rare! If you are thinking about selling your home, there is only one agent I would recommend!

Jo · 9 April 2024

★★★★★ 5/5

Trustpilot

Best estate agent

My partner and I recently purchased a house through Seymour’s Knaphill, and they are hands down the best estate agent company we've ever worked with. The team was incredibly responsive and helpful throughout the process. Despite not being their direct client, they treated us exceptionally well, and thanks to their efforts, we secured the home of our dreams in record time. Special thanks to Krisy and Mark for their outstanding support and assistance.

Eoin · 1 August 2023

★★★★★ 1/5

Google

We had a very disappointing experience with Seymours Letting Agency. From the start of our tenancy, the property suffered from serious damp and mould issues, particularly in the kitchen and bathroom. The mould was severe enough to affect cupboards and stored items, making parts of the property unusable. Despite reporting the issue multiple times, the problem was never properly resolved. Although visits were arranged, the “repairs” carried out were only cosmetic (cleaning and repainting), and the mould returned quickly. Even a contractor acknowledged that the issue appeared to be structural, yet no effective action was taken. What was most frustrating was the lack of timely communication. We waited weeks for responses while living in increasingly poor conditions. The situation worsened over time, and the property became unsuitable for us to continue living in. When we requested to leave early due to these conditions, the proposed terms were unreasonable and placed all financial risk on us, despite the ongoing issues with the property. Overall, the experience felt dismissive and poorly handled. We would not recommend this agency based on our experience.

Molnar · 9 April 2026

★★★★★ 1/5

Trustpilot

Still having issues with landlord

Still having issues with landlord. Floor is completely broken and insects are coming through that gaps. And he says this isn’t my fault.

Vipul · 15 June 2026

★★★★★ 5/5

Google

Seymours team in Camberley was amazing throughout my whole experience looking for a place to rent. Leah was particularly helpful, initiative, and responsive. She kept what I needed in mind, and all the options that she sent me were great matches to what I was looking for. Furthermore, she was very patient throughout the process until I found a place that was perfect for me. Doing my search with her was lovely and made the hunt a lot less stressful. Another positive that is also worth mentioning is how flexible and quick Seymours team was in arranging viewings. All team members were on time for my viewings, and they were always open to receiving and answering questions, no matter how many I had. Many thanks to Charlie, Leah, and Aaron, who were all amazing during this part of my search. I am endlessly grateful to Seymours for their help, and they will definitely be the first place I think of if I’m ever looking to move or buy a place of my own.

Areej · 15 November 2024

★★★★★ 5/5

Google

I’ve bought and sold a couple of properties before and on comparison found Seymours Camberley the best I’ve dealt with. When deciding to sell, I had a few local estate agents over and very pleased I made the right decision in going with Oliver and the team at Seymours Camberley. They were able to find me a buyer quicker than expected and Adam was very helpful throughout the process to exchange of contracts. The entire team are professional and knowledgeable in what they do so I can highly recommend them.

Rob · 10 November 2022

★★★★★ 5/5

Trustpilot

Efficient and responsive

We dealt with Paige at Seymour’s for our next home purchase, and she has excelled throughout the whole process, excellent communication, responsive and genuine, which goes a long way when you are buying or selling a property, Paige is a true credit to Seymour’s and if we move again, will be the only choice of agent

Emma · 2 July 2024

★★★★★ 5/5

Trustpilot

Angela was great thank you for all your…

Angela was great thank you for all your help .

Zivko · 3 September 2026

★★★★★ 5/5

Trustpilot

Seymours Haslemere sale of property

Paige in Haslemere has been a real support over the period of viewings at our home and has given sound advice and support throughout. Seymours and the team led by Joss continue to be excellent as we begin the process of collating the paperwork for the sale of the property and working alongside the buyers.

V · 9 July 2024

★★★★★ 5/5

Google

We recently rented a property with Seymours Camberley & the process was very smooth. Special mention to Kyra Payne, who was my point of contact from Viewing the property to getting the contact completed. She is simply amazing & very helpful. She helped us throughout the journey making it smooth & easy to rent. Thank you so much!

GuRi · 13 May 2024

★★★★★ 5/5

Trustpilot

Fast and efficient

Seymours in Burpham, Guildford were fast and efficient in their dealings, both when arranging viewings and the admin needed after my offer was accepted by the seller. Also, they had a great range of properties to show me that gave me an excellent choice. All round they provided an excellent service.

Mark · 10 September 2024

★★★★★ 5/5

Google

Femi, from Seymours, has been so professional and efficient in assisting us in securing our new tenancy. He maintained regular contact with us throughout the process and answered all our questions promptly. Very happy with the service received. Thank you Femi. Your approach and professionalism is very much appreciated. Looking forward to staying in our new home. Alex and Tania Muthen

Tania · 14 March 2024

★★★★★ 1/5

Trustpilot

Very very disappointed with the Letting…

Very very disappointed with the Letting side of Seymours. Visited the property and could see it wasn't clean inside, garden unkempt, packed with furniture, decking a Health and Safety hazard etc.The Agent confidently assured us that:1. Seymours would carry out an inspection prior to the letting and that the following would be in place.2. The property would be deep cleaned before we rented it unfurnished.3.. The dangerous decking would be fixed. Before rental.4. The property would be completely empty.5. The garden would be tidied up.We arrived at the property on the handover day (with all of our possessions arriving 40 minutes later) to find:1. The whole house was dirty, sinks, toilets, cooker, food residue in cupboards, kitchen cabinet door missing, clip on plastic door coming away, the list goes on.2. The decking had not been made safe. 3. There were two large dirty 3 seater sofas taking up a large portion of the lounge.4. The garden had not been touched and was very overgrown.5. The kitchen sink was completely blocked.(Subsequently On day 2 we had to deal with hundreds of flies presumably emerging from the food which had been dropped in the small gap alongside the cooker ).This created huge problems as we could not delay arrival of our furniture and possessions and had to have our belongings delivered into a dirty house and ask our removal men to move the big sofas into the garage which prevented us storing boxes in there.It isn't worth going into the timeline, just to say that the response from Seymours was completely unacceptable. Apparently Seymours don't do the inspection but outsource it and didn't brief the company with the rental agreement. All we were repeatedly told is that Seymours were only the Letting Agent but were not managing the property so when we were quoted the guarantees, apart from the decking which was Contractual, the Agent was just repeating what the Landlord had promised. This was never made clear to us at the viewing or we would never have agreed to pay 6 months rent upfront. We would have just paid the deposit and one month to give us more leverage.When we finally received the Inspection Report it confirmed that the house was dirty, in poor repair etc. and the photographs bear testament to that.We feel very let down, it took days and days plus hours of work to get the house clean enough to live in, 5 days to get the sofas removed and weeks to get the decking fixed. Your letting Agents need to make it quite clear to potential renters if they are just repeating words spoken by a Landlord rather than giving the impression that they are giving guarantees by Seymours.

Carol · 15 September 2022

★★★★★ 5/5

Trustpilot

Seymours Guildford - Excellent

Seymours Guildford was excellent with the sale of a house I purchased. They communicated so well with the seller and the sale was completed in two months (no upward chain)Clive Gee, Tracy Williams on the Sales Progression team were in constant communication with me. Alex Bethell, Jasper Cox and all the estate agents always made themselves available for appointments. Great job Seymours. When I come to sell and buy any house in the future I will be coming to your team.

Sandy · 13 October 2024

★★★★★ 5/5

Google

So professional to deal with and highly recommended if you are a landlord. The letting team provided clear guidance throughout the process; I don't believe switching between 2 agents is a straightforward thing but thanks to Aaron Williams, he really did well and made the process seem too smooth to the extent we managed to secure new tenants with no gap to the previous tenancy.

Bader · 10 November 2023

★★★★★ 1/5

Trustpilot

Unprofessional and GDPR breaching

*updated March 26* Despite asking repeatedly for them to delete my details from their database and never contact me again, and despite the message below, I received ANOTHER sales call. Do not trust them with your details as they clearly don't understand their GDPR obligations or care about individuals.

Jen · 3 March 2026

★★★★★ 1/5

Trustpilot

Unacceptable service, very disappointed

I have a number of issues with Woking lettings, but would stick to only main ones. I have a very bad experience and I would rate in negative if I could.First and most important is response. All my emails and calls are getting ignored. I have to chase and chase to get anything done.Nothing is getting done right. After chasing number of times, when work is finally done we find out that it was not done correctly, and this is not just one time issue.No knowledge of client account. We agreed something and were getting something else. Suddenly we were asked lots of money, in hundreds, that were not part of the contract at all.Money is blocked, and the reason is, the accountant is on holiday. What do I say to this! I mean would you stop transfers to all clients for weeks if your accountant is on holiday!I would not recommend Seymours to anyone.

Grishma · 4 July 2022

★★★★★ 5/5

Trustpilot

We recently purchased our first home…

We recently purchased our first home via Seymours in Guildford and could not be happier with the experience. From the initial contact to completion, they demonstrated professionalism and expertise. In particular a special thank you to Clive and Jasper who supported us throughout the process. Overall, we would highly recommend Seymours. Thank you!

Gemma · 17 June 2024

★★★★★ 5/5

Trustpilot

Recent Purchase of Property …

I recently used Seymours Guildford branch to purchase a property. I was looked after by Simon Kelso, Director, right from the viewing until completion when he handed over the keys personally along with a nice bottle of bubbly! I found Simon and his team to be very professional and empathetic at quite a stressful time. Thank you Simon and your Team. Elizabeth Collins

Elizabeth · 12 November 2023

★★★★★ 5/5

Trustpilot

Positive & Professional

I had a thoroughly positive experience with Seymours. From the initial meeting with James, I felt confident I was dealing with a professional & prepared company. I would particularly recommend Kirsty who I dealt with once the sale was agreed. It was a great help personally to have Kristy’s calm & reassuring help & advice.

LK · 25 April 2024