Every review we hold for the Camberley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently was offered a new job in Farnourough so I was also looking for a new apartment. I was advised Romans but a family friend and they lived up to what I heard
I dealt with Charlotte Wild Assistant Lettings Manager and she was great! She was completely honest with every apartment I saw and felt like she was completely looking for the best option for me. A great help and amazing communication.
I would 100% recommend Romans Camberley if you are looking for something in the area.
Tom
Tom · 18 June 2019
Agent replied · 16 June 2024
Hi Tom, thanks for taking the time to leave such an amazing review. Your wonderful feedback and high star rating mean a lot to us. We are so pleased to hear of the exemplary level of service that Charlotte had been able to offer you during your dealings with her, we will pass your comments onto her so she is aware of your thanks and appreciation for her support. We wish you all the best moving forward and hope we can be of help again in the future. Kind Regards, Romans
★★★★★ 5/5
TrustpilotHighly Recommend!
I have rented a property that is managed by Romans for the last 3 years and have never had any problems! They have always been on hand to help with any questions and dealt with all administration so quickly! We’re so grateful for their help and kindness along the way! Thank you to Jessica, Amy and all those at Romans! :)
Steph · 31 January 2023
Agent replied · 17 June 2024
Thank you so much for leaving me a review, i really appreciate it :)Amy and the Romans Team
★★★★★ 5/5
TrustpilotExcellent service
I was looking to relocate with my family, Sam was very helpful and very patient in answering all the questions we had. Always willing to help. To be honest which was the reason why we took the place from them as there were other suitable places for us. Other estate agents but vey arrogant. He was very reassuring all the way.
Rose · 27 January 2023
Agent replied · 17 June 2024
Dear RoseCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotExcellent Property Manager
We have been landlords now for over 10 years (first with Dewhurst and Co and now Romans) and would just like to place on record what a great job your property manager Jade Small does. She is always helpful and resourceful. Also she can be relied upon to respond to issues promptly and has been a great help to us as landlords. Jade is easily the best property manager we have had and is a credit to your business.
Perry · 5 February 2024
★★★★★ 5/5
TrustpilotAbsolute perfection
I cannot thank Romans Estate Agents enough! Everything from start to finish was professional, friendly and fantastic, Amanda & Holly have been nothing but amazing!
Rebecca · 22 May 2026
Agent replied · 31 May 2026
Dear Rebecca Sawyer We greatly appreciate your 5-star review and the time you took to share your experience with Holly and Amanda. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 5/5
GoogleMy experience with Romans, Camberley branch is excellent! All thanks to Chloe Cundy, who was always ready to provide me with information. She patiently and lovingly put me through the application process of my new property.
Chloe, this is me saying ‘Thank you’ for being Fabulous!
Tanimola · 17 February 2024
Agent replied · 16 June 2024
Dear Tanimola Oluwabusayo
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotVery friendly and helpful
Went into the office without a clear idea of what I was actually wanting (except that I'm looking for a place to rent). Amy was very patient with me as she was able to communicate very clearly practises in renting. In addition, she responded very quickly to my emails. Made a scenario which is normally outside my comfort box quite pleasant.
Timothy · 4 January 2023
Agent replied · 17 June 2024
Dear TimothyCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotAs a Landlord
As a Landlord, Romans and before them Dewhursts have looked after me for many years and provided an excellent service, particularly Christine Lancaster, who is immensely patient and professional and the team as a whole are great to deal with. David Fielder
Gone · 1 May 2024
Agent replied · 17 June 2024
HiThank you for your review and we are so pleased to read that both Christine and the team provided you with a professional service.Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotVery helpful staff
Hi,Thank you Catherine McN and Jordan R for your wonderful job, for making sure everything was going as it has to, for following my case all the working days from morning until evening with a lot of perseverance/persistence.Only with your help everything became achievable and had a successful result in time.Thank you Romans.
B · 25 August 2023
Agent replied · 17 June 2024
Dear B AllCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotAs first time buyers
As first time buyers, I can’t recommend Romans any more if I tried. We initially got a call from the team who suggested a house they thought we would love - I didn’t believe them at first! We had been looking for quite some time and we realised we were very fussy buyers.. well Romans completely understood our requirements and went above and beyond to make our journey to buying a house smooth and easy. I can’t thank Dan, Luke and Holly enough for all of their hard work, staying up out of hours to get the job completed, they really went above and beyond for us! So Thankyou very much for everything!
Daisy · 23 December 2023
★★★★★ 5/5
TrustpilotSeller's Feedback
I am writing to extend my deepest thanks to Michael Page and the rest of the Romans team for their exceptional assistance in selling my house. This was my first experience with selling property, and I could not have asked for a better outcome. The property was exchanged and completed within five months of my initial contact with Michael. I was assigned a dedicated viewing manager who kept me informed about all viewings and responses. Additionally, I was assigned a dedicated move manager who assisted me with all solicitor-related queries from the buyers' side. This manager made sure there were no delays from either side. Michael's guidance in listing the property at the right price and helping me navigate my circumstances and market conditions was invaluable. In short, I was thoroughly impressed with the quality of service I received from Romans. I would not hesitate to recommend Romans to all my friends. Once again, thank you to Michael and the entire Romans team for their hard work and dedication.
Vikas · 21 December 2023
★★★★★ 5/5
TrustpilotGreat company
Ben has been amazing, alongside his able and willing team they have been personable and extremely consistent in delivering results! They are selling five of our properties and all look amazing thanks again
Elliot · 26 September 2024
Agent replied · 27 October 2024
Dear ElliotCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Ben and the team a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotThank you Kimberley.
I have been dealing with Kimberley from Romans for many years in relation to my property. I have always found Kimberley very helpful, polite and professional and quick to response to any queries. As I work full-time, I am comforted knowing that Kimberley will have my best interest for my property rental. Thank you Kimberley for all your support!
Jay · 19 February 2023
Agent replied · 17 June 2024
Dear JayCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
GoogleRecently used Romans Camberley and Emma made the whole experience from start to finish as smooth as it could have possibly been. When it came to sending properties to me that could have been of interest they were all relevant to the criteria I had set out at the beginning so it was evident I was not just being sent any old property, also she was very good at getting back to me with any queries I had via email or telephone call and lastly when it came to viewing the properties she was very punctual and took her time to properly show me around all of the properties I was interested in. I would use Romans again purely based on the service Emma provided.
James · 18 June 2018
Agent replied · 16 June 2024
Thank you for leaving such a positive review about Romans in Sunningdale. I will pass your positive review onto Emma. Kind Regards Sue Winterbourne Lettings Director
★★★★★ 5/5
GoogleAs a young person trying to rent my first place, I didn't have much knowledge as to what I was doing. Living in Birmingham and working in Aldershot I wanted a place in Camberley. Shona Rogers at the Camberley Office was so helpful. She planned a whole day of viewing for me with properties which fitted my criteria exactly. Along with that she was honest and wanted what was best for my interest as well as the home owner. Unfortunately, a property from another agency took my liking and I eventually rented that place. However, I wanted to go on record to say how helpful and professional Shona was. Thank you!
Jim · 18 June 2018
Agent replied · 16 June 2024
Mr Kellermann thank you for your feedback regarding your recent dealings with Shona and the Romans Camberley team. At Romans we pride ourselves on ensuring we are giving the best service possible. I know Shona was very happy to see your feedback. Best wishes Richard O'Neill, Regional Lettings Director
★★★★★ 5/5
GoogleBrilliant service from Charlotte wild from Lettings she was always very helpful very friendly always called or messaged me back when she said she would very reliable and she didn’t send me any unnecessary properties that weren’t suitable for me she has found me a lovely place to live now and has helped me with everything I would highly recommend Charlotte and Romans to help and assist you when looking for a property to rent. The other estate agents that I had dealt with before Romans don’t even compare.
Review byAnne.G
Sophie · 18 June 2018
Agent replied · 16 June 2024
Thank you for leaving such a positive review about Romans in Camberley. I will pass your positive review onto Charlotte. Kind Regards Sue Winterbourne Lettings Director
★★★★★ 5/5
TrustpilotA team effort
Everyone on the team that we interacted with at Romans (Matt Monk, Jack Bowden, Samm Hooker & Hannah Russell) were pleasant, professional and efficient.Jack went above & beyond trying to help resolve a fence issue with a neighbouring homeowner.
Grant · 15 June 2024
Agent replied · 24 August 2024
Dear Grant MelvinCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotRenting with Romans
We recently rented a property through Romans in Basingstoke. The agent assigned to us was Megan Cathers, All I can say is "What a STAR!". I had technical difficulty with the Romans Portal, Megan solved the problem after consultation with the technical team. She also arranged numerous visits to the property so the I could take measurements etc. I realised that I had left some items at my previous property and she organised a date for me to go and collect. Megan is a complete professional, knowledgeable, empathatic and with a sense of humour! An asset to Romans in every sense,
Tony · 14 December 2023
★★★★★ 5/5
TrustpilotBeing a landlord with Romans
I have been a landlord for a while now and most recently been allocated Denise Hurn as my letting agent. Denise has been great. always there to answer questions and provide advise. With my time as a landlord coming to a close Denise has walked me through the process leaving me feeling confident that everything is going to plan.
Neil · 14 February 2023
Agent replied · 17 June 2024
Dear NeilCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotA big shout out to Kerry and Abbi!
Roman’s team have been very helpful and patient with all my queries starting from visiting to signing the tenancy.Would highly recommend Roman’s for their services as they are very professional and considerate to our needs, always on top of things and providing timely assistance when required.A big shout out and thank you to Kerry Moody & Abbi King!
Mr · 17 March 2023
Agent replied · 17 June 2024
Hello Mithun,Thank you so much for taking the time to write a five star review for Kerry and Abbi. It's always good to see our staff providing such wonderful service.Many thanksAlistair Schorah - Acting Lettings Manager
★★★★★ 5/5
TrustpilotRomans Windsor
We have worked with Romans over a number of years and they have handled the letting of our property well and in a professional manner.
MR · 12 May 2026
Agent replied · 31 May 2026
Dear Mr Rob Kershaw
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 1/5
TrustpilotPoor service - Lower Earley
Dealt with Adam Colvin, the manager of the Earley office. Really poor service in arranging a viewing. First, keys not available (told this 1 hour before viewing even though booked 3 days prior). Second, Adam called to re-confirm another viewing 2 hrs before appt, then on our way to the property, he called to say property not available. Very poor comms and service.
Ash · 8 September 2022
Agent replied · 17 June 2024
Dear Ash,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotFab Team
Adam & Joshua in particular have been amazing through this very tumultuous journey over the last 13 months. Can’t forget Ollie in the earlier days and Izzy for a while too - all of whom helped us navigate a very difficult sale. We really appreciate all the hard work and effort they put in to selling our property and I’m sure are just as glad as we are to have finally exchanged contracts! As much as I enjoyed working with them, I’m equally glad that this will soon be over!!
Madeline · 4 October 2024
Agent replied · 27 October 2024
Dear MadelineCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving the Izzy, Ollie, Adam and Joshua a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotVery Satisfied First time Buyers
My husband and I have just bought our first home together 🏡. We completed in just about 3 months!We have dealt with most of the estate agents in and around High Wycombe during our search in the last two years, but none of them compared to the treatment we received from Romans Estate Agents (High Wycombe)Lovely Stephanie arranged our viewing and was there beside us patiently through the entire process. Thank you Stephanie. James! Thank you for always being there and chasing things up for us.Everyone we interacted with from Romans during this process were very helpful. Would definitely recommend 💯
Nisha · 6 December 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.