Trusted Agent profile · Camberley

Romans Camberley reviews

4.2

★★★★★ Great

1,815 reviews across 3 platforms

122 London Road, Camberley, GU15 3TJ

Romans's office in Camberley, at 122 London Road, is rated 4.2 out of 5 across 1,815 reviews on three platforms, including 386 Google reviews rated 4.6.

Google logo

4.6 / 5

386

Reviews on Google

This office

Yell logo

3.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

1,427

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Camberley office, from every platform, shown as written. First names only.

5/5

Google

We recently worked with Isabel Cannon to find a new rental property and I cannot speak highly enough of Her professionalism and expertise. From the moment we were in contact with Isabel, She went above and beyond to ensure that our needs were met and that we found the perfect home.

Denzi · 18 March 2024

Agent replied · 16 June 2024

Dear Denzi Duncan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Denise Hurn is our property manager and…

Denise Hurn is our property manager and she has been amazing. Actioning things in a timely manner and always just being so polite and very professional. We have rented so many places and this is our 1st home we have been made comfortable and stress free as we jave just been able to live here with no hassle. 5 starts isn't enough for this lady she deserves 10! X

Danielle · 16 November 2022

Agent replied · 17 June 2024

Dear DanielleCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Fantastic Friendly Service

My partner and I have had a fantastic experience using Romans and couldn’t recommend them more. Dan Hind arranged and took me on the viewing of the property and even facilitated a second viewing of the property. He has been extremely helpful throughout this whole experience, providing a friendly and professional service. We’d like to thank Dan and everyone at the Tilehurst branch who made the move an easy and stress free experience.

Hannah · 24 May 2022

Agent replied · 17 June 2024

Dear Hannah,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Professional, communicative, supportive. An excellent experience!

This is a review for Romans in Crowthorne:I recently bought a property through Romans in Crowthorne and I was continually impressed by their level of service and support.For various reasons, I would class us as difficult customers, but the support we received from Dan, Michael and Ben was consistently excellent and professional.From start to finish, and even post-sale, the team were helpful, considerate, and communicative. They were also very diplomatic in handling issues that arose during the purchase of our new home, and I felt we came away with good solutions.I would thoroughly recommend the team at Romans to anyone looking to buy a property in Crowthorne.Thank you to you all for helping us to find and buy our first home!

Lawrence · 28 March 2021

Agent replied · 17 June 2024

Hi Lawrence,Thank you for taking the time to review your recent experience. It's pleasing that we could provide you with a positive experience.Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Care Team

5/5

Google

Kyra and Anita have been very helpful. I have used Romans rental service for over 20 years and they havecalways been helpful and efficient

Susan · 12 July 2026

Agent replied · 12 October 2026

Dear Susan Mogridge We greatly appreciate your 5-star review and the time you took to share your experience with Kyra and Anita. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Trustpilot

Throughout my renting process

Throughout my renting process, from 2nd June to 20th June Chloe Chikaviro was incredibly communicative, respectful and protective. She promptly answered my calls and emails, keeping me informed about every development. Her ability to clearly explain complex contract details was invaluable. They have an excellent team. They found me a good home.

Nanafabea · 21 June 2025

5/5

Google

We have been tenants locally for many years and the landlord has always used Romans Camberley. They have always been prompt and professional. Kim Shanks was the property manager and we found her to be knowledgeable, easy to communicate with and polite at all times. Thank you Kim for making our renting experience that much easier and stress free. 5 *

Kate · 22 July 2023

Agent replied · 16 June 2024

Dear Kate Rina Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Super-star Donna-Marie Brant

Donna-Marie Brant has been looking after us & our properties for many years. We are still impressed by her efficient, prompt & personable service. Most recently she coordinated the fitting of a new boiler, an extension to our lease & liaised with the tenants over the completion of supplementary documents. Can we therefore, through this medium, convey our ongoing appreciation to Donna-Marie for her outstanding service.

Robert · 22 February 2023

Agent replied · 17 June 2024

Dear RobertCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Romans Woodley

I can't fault the service we received from Romans in Woodley. From my initial visit to them my father's house was on the market and sold to the first viewer very quickly. The quality of the photographs was outstanding. A big thanks to all the team there, Jack and Shante kept in contact with me at all times, and considering the lockdown which did effect certain aspects did their absolute best to make things happen in what was a challenging time for me.

Teresa · 20 March 2021

Agent replied · 17 June 2024

Hi Teresa,Thank you for taking the time to review your recent experience. It's pleasing that we could provide you with a positive experience.Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Care Team

5/5

Trustpilot

Long Distance Landlord

We have been renting our property in Wokingham with Romans for the past 14 years. As we live in USA it is really important that we have an agent we can trust to sort out issues. Aston Busby is currently helping us complete a refurbishment project, and she has been excellent collecting quotes and managing any queries we may have. We look forward to continuing to let our property with Romans.

Richard · 16 August 2022

Agent replied · 17 June 2024

Dear Richard,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Romans in Windsor have been amazing…

Romans in Windsor have been amazing with every stage of my recent house sale . A superb, honest, professional and friendly estate agent . Pierce was also very knowledgeable about the local area and kept me informed every step of the way . Lorraine , the move manager, handled the sale once I had a buyer and made the completion an easy process. I wouldn’t use any other agent - streets ahead of the competition! I was made to feel as if I was their only client . How refreshing to have such an honest and personal service .

Jane · 4 March 2021

Agent replied · 17 June 2024

Hi Jane,Thank you for taking the time to review your recent experience. It's pleasing that we could provide you with a positive experience.Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Care Team

5/5

Trustpilot

Romans Windsor have been exceptional from start to finish

My experience with Romans in Windsor has been positive from start to finish. I ended up getting the property I really wanted thanks to Annie Nicholls and the her wonderful colleagues. I was referenced checked with the lettings hub who were great and everything was sorted before move in date. On arrival of checking in, I was happily surprised to see a massive box which was a care package left by the Romans team. It contained everything I could ever need including breakfast bars, toothpaste, cookies, DVLA move home reminders and most importantly, some vouchers for a huge hamper of wine! Annie and the whole Windsor team have been amazing and I’m so grateful that my son and I are living in our dream home. Thanks so much for all your efforts!

Rita · 3 March 2021

Agent replied · 17 June 2024

Hi Rita,Thank you for taking the time to review your recent experience. It's pleasing that we could provide you with a positive experience.Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Care Team

5/5

Trustpilot

Jess Glynn (Romans Caversham) professional, compassionate and knowledgeable

I met Jess for the first time last week whilst she was visiting my parents to help them make a change to the way they manage their property, due to the adverse effects Covid has had to their business.Jess was very patient, listened to their needs, wants and fears to engaging in a new business model to which she provided a wealth of knowledge and confidence.I am sure we are at the start of a great relationship with Romans thanks to Jess at Caversham.

Meena · 17 February 2021

Agent replied · 17 June 2024

Hello MeenaThank you for your review! We love to receive positive feedback after customers have had great experiences with us and especially pleasing to hear about the service provided to your parents in the management of their property from Jess.Many thanksCustomer Relations Team

5/5

Google

Rhiannon was extremely helpful and supportive with my house search, I was very impressed by her knowledge, support and patience with my enquiries. I would highly recommend her support when looking for a property, she is a fantastic ambassador to Romans Camberley.

Nikita · 17 August 2024

Agent replied · 24 August 2024

Dear Nikita Sharma Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

THANKYOU MADDIE & MOLLY ♥︎ - BASINGSTOKE BRANCH ♡︎

I honestly have nothing bad to say. I was recently given notice during covid to leave my house I was renting by another agent as the landlord wanted to sell which stressed me out so so much and I come across a property with Romans Basingstoke. Had a viewing and secured it straight away. The agents were amazing. Maddie the little diamond made sure the entire process and through my referencing was as smooth as possible keeping me up to date with everything. And Molly made sure all my documents and info was sent on time and any questions I had were answered quick time. If you want to rent a house - speak to Maddie in Basingstoke branch. She is amazing and made it enjoyable instead of stressful. And between Maddie and Molly it was the most stress free experience 🤍🤍 I was also able to do the no deposit option which was a really good solution for me !! I’m now all moved in, settled and ready to enjoy my beautiful new home. Thanks girlies xx

Lia · 18 January 2021

Agent replied · 17 June 2024

Hi Lia,Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Head Office. We're so happy you had a positive experience with us.Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Relations Team

5/5

Trustpilot

is very good service and fast response.

i had deal with a brunch of Swindon for nearly 7 years it is was a great experience with all of the team and especially Christine she was a brilliant and very helpful so Iam going to say thank you very much for all the roman teams in Swindon for all kind of helps and the great services.

M · 10 September 2023

Agent replied · 17 June 2024

Dear M MohammadCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Contact with Dan Hind

I have had contact with Dan Hind, his manager and colleagues over a few years concerning the letting and management of an apartment in Reading. Excellent team with a very positive office atmosphere. Dan has been particularly helpful and has responded in a helpful and constuctive manner. I have always found him knowledgeable and willing to help. Clearly he is an asset to the organistion.I wish him continued success in his career.

Derek · 11 May 2022

Agent replied · 17 June 2024

Dear Derek,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team

5/5

Google

I needed to find the right rental home for my family, and this brought me to the most fantastic agent I have ever met. Would like to thank the lovely Chloe Cundy - Romans Camberley. She was always there for me with any questions I had, always responded to my emails and inquiries. Her knowledge of the property market in the area is incredible. Thank you, Chloe, the most amazing person, and estate agent.

Sabina · 25 March 2025

Agent replied · 17 May 2025

Dear Sabina Koleva-kyuranova Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Shevaughn McBeath of Romans in Camberley has been, without a single doubt, the best agent I have ever dealt with. Nothing was too much trouble and she always kept me updated. The 'going the extra mile' phrase is often used, but in Shevaughn's case, it was more like the extra light year. So if you're looking for a property to rent in and around Camberley, you know who to speak to.

Rupert · 17 June 2022

Agent replied · 16 June 2024

Thankyou for your review. Shevaughn loves nothing more than delivering exceptional service to our tenants. We hope you're enjoying your new home! Sarah Hood, Assistant Lettings Manager

5/5

Trustpilot

Appreciation of staff members

I want to place on record that Amy Southby-Forward is an excellent member of Roman's. As a landlord I have allways been greeted positively and efficiently and more importantly the issues get dealt with.I have been with Romans for a number of years now and I have to say that Emma (Swindon) and now Amy are the best.That's why I remain with Roman's. Management take note.Martin Abbey View.

Martin · 18 October 2022

Agent replied · 17 June 2024

Good morning Martin,Thank you for your kind words. Please don't hesitate to reach out if there is anything further we can do for you.Best wishes, Amy

5/5

Trustpilot

Romans Farnborough landlord review

I have been a landlord for more than 5 years and use the fully managed service with Romans Farnborough branch. The smooth running of the tenancy is mainly dependant on the services of the Property Manager.

Annie · 2 April 2026

Agent replied · 31 May 2026

Dear Annie Oakley We greatly appreciate your 5-star review and the time you took to share your experience with Jackie . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Trustpilot

A pleasure to work with and would recommend!

Thanks Adam and Joshua for all your support and for getting our home sold for a great and fair price. You managed to quickly sell the house for a second and third time after prior offers fell through (for reasons out of your control). You’ve been great to work with and I wouldn’t hesitate to recommend you to a friend in the area!

Kristiana · 29 March 2023

Agent replied · 17 June 2024

Dear Kristiana Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Great service by Anais

As a foreigner it was my first time renting property in the UK and I almost had no idea of how to start this procedure. While searching different properties, Anais has guided me to go through the necessary steps and always reponsive to my questions even a small thing. With her tremendous help, I am ready to start my new life in the UK from today. Thanks Anais!

Wakana · 1 October 2022

Agent replied · 17 June 2024

Dear Wakana KandaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

David Mauzhendi

Dear Mr. David Mauzhendi, I want to sincerely thank you for all of your time and effort in helping get us into our new home. Everything went so smoothly, and quickly than expected. Now here we are, settled in already.you’ve been a steady presence in every part of getting our home. Thank you for making this a stress-free experience.We are so thankful Romans Burnham, for the outstanding Service!

Sami · 29 September 2022

Agent replied · 17 June 2024

Dear SamiCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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