Every review we hold for the Camberley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLiam was incredibly helpful and friendly.
The communication has been great as he is very responsive. He always managed to give the required information across to us within just a couple of hours. Very happy with the service!
Emmelie · 27 August 2020
Agent replied · 26 August 2024
THank you for your kind reveiw of our service and I hope that we will continue to be of service to you
★★★★★ 1/5
TrustpilotDreadful “service” Plymouth.
I contacted Martin & Co Plymouth on a Saturday morning at 10am. The phone line explained the office was now closed and that the opening hours were 9-2 on Saturday. Poor start. I went on to the Chat system and allegedly got a human who took all my details and would pass them to the relevant team. I also emailed them. The following THURSDAY, as I’d heard nothing, I telephoned and the attitude I received was unprofessional and appalling. I wouldn’t deal with them and would urge anyone using them to switch agent if they want their property sold.
Nicholas · 18 July 2024
★★★★★ 5/5
GoogleThere are many, many reasons for all these 5 star reviews.
Just a great company that is built on great people. Totally trustworthy and honesty a joy to work with.
Highly recommended and they for ever have my thanks.
Sounds over the top but I have had some dog Estate agents in the past and these cannot be faulted.
Special mention for Lauren.
MARIN · 27 August 2023
Agent replied · 26 August 2024
Thank you Marin for your wonderful review and we are all delighted to hear of your experience of our services. We hope to continue to be of service to you for the future.
★★★★★ 1/5
TrustpilotDon't go with these crooks
If you have a house to sell, don't go with these crooks! You'll regret it!
Mike · 17 June 2026
★★★★★ 5/5
TrustpilotLooking for properties
We had the pleasure of viewing properties with Karl. He couldn’t have been more helpful and friendly, he worked with us to find properties in our price range. We couldn’t have asked for a better experience, Karl was excellent!
Katie · 21 February 2024
★★★★★ 5/5
GoogleExcelent service and very profesional. Liam was more then helpful, and i am very satisfied with the outcome. Thank you so much for the help around everything ... I hope you will continue with the great job..
Zorica · 27 August 2020
Agent replied · 26 August 2024
Many thanks Zorica for your kind review
★★★★★ 1/5
TrustpilotLaziest demotivated crew in Oxford
Laziest demotivated crew in Oxford. If there was a prize for not doing your job and complaining when someone calls you out for it, these guys win by a landslide. You're better off managing the property solo. A special shout out to the older Emma who is clearly unhappy and takes out her personal stress on tenants (i don't care if you feel unappreciated at work or at home, please be professional and learn how to respond to emails). Also to add, nothing was done at the property and the landlord and tenant had to do everything
Angel · 27 June 2024
★★★★★ 4/5
TrustpilotHad a wonderful experience with this…
Had a wonderful experience with this agency when trying to sell my house quickly. The staff were very accommodating and sympathetic to the situation and exactly what we needed when the first agency we had tried had failed for us. Thank you Hinckley branch!
Bethan · 16 October 2023
★★★★★ 5/5
GoogleRay has been so helpful with my first rental experience, he has been there at the end of the phone or email answering any questions and helping me with every step of the process. It's a pleasure to work with Ray
Caroline · 28 August 2018
Agent replied · 26 August 2024
Thank you Caroline for your kind review and we hope to find you a suitable property soon
★★★★★ 5/5
GoogleAbsolutely top dogs in what they do. I own a property in Camberly and need a well run letting agency that are on the ball, as I live a fair distance away. I trust them implicitly with my property, they find excellent tenants and deal with any issues swiftly and professionally. I would like to particularly name Lauren and Giles as superb, and very experienced staff, the type of experience I have not had the pleasure of coming across in other letting agents in the area. Should I wish to sell, there is no doubt in my mind these guys will handle the job for me. Keep up the fantastic work guys. Oh one other thing, I’ve read about all the local charitable activities you engage in, I am so proud to be involved with you. Thank you.PositiveProfessionalism
Mark · 27 August 2021
Agent replied · 26 August 2024
Thank you Mark and Nikkie for your wonderful reveiw and your trust and confidence in us. We hope to be of service to you for may years to come
★★★★★ 5/5
GoogleI have recently let out my property with M&CO. Lauren handled all our queries professional and swiftly and was on hand to answer all our queries, no matter how big or small. Liam conducted all of our viewings and we were highly impressed with his professionalism and communication, keeping us updated with how each viewing when as soon as they were finished. As first time landlords I am very happy that we decided to use this estate agents and would highly recommend them to anyone looking to buy, sell, rent or let.PositiveResponsiveness, Professionalism, Value
S · 27 August 2021
Agent replied · 26 August 2024
Thank you for your kind reveiw and your custom. We look forward to working with you for many years ahead
★★★★★ 5/5
GoogleMartin’s and Co Camberley and more specifically Giles and Lauren are the reason I retained my buy-to-let property.
I’ve been involved in delivering service for two decades, so can be very critical when it comes the standard of customer service offered by most companies. The service I have received from them has been exceptional. I have relied on them, as have my tenants. They have been everything you would hope for and more. Going above and beyond what you would expect and what could be deemed reasonable. Looking after tenants and landlords is a complex and challenging role to fill, more now then ever. But can honestly say that Martin’s an Co Camberley do a fantastic job in both respect.
Highly recommend whether you are a Tennant or a Landlord.
G · 27 August 2021
Agent replied · 26 August 2024
Thank you Geoff for you kind reveiw and feedback as to your experience with us. It has been our pleasure to act for you and we will always be here if, as and when our assistance is required
★★★★★ 5/5
GoogleMy experience of Martin & Co comes principally from interaction with Liam Tappin. I was impressed by Liam's courteous, professional and non-pushy attitude. He provided accurate information about the property I was inspecting, and, as the landlord was present, allowed conversation between landlord and prospective tenant to proceed, without any attempt to dominate. It was these characteristics, and the quality of the property which led me to make the decision to proceed at the first meeting.
I was completely satisfied with the visit, and followed up the same day.
Subsequent processing was comprehensive and everything was concluded without issue.
Very satisfied with the experience.
Ian · 27 August 2021
Agent replied · 26 August 2024
Thank you Ian for your kind reveiw of your experience with our service. Wishing you all the very best in your new home
★★★★★ 5/5
TrustpilotKaren has been very helpful to me as a…
Karen has been very helpful to me as a landlord of one property.She answers all my queries and takes time to complete things on my behalf.Thanks Karen
Janette · 11 May 2022
Agent replied · 14 June 2024
Thank you for the 5 stars! We are so happy to hear that you have had such a pleasant experience having us as your letting agent, and we hope to hear from you again.Kind Regards,Martin & Co
★★★★★ 5/5
TrustpilotHenry was a super star
Henry was a super star. He really did go out of his way to ensure that we felt like he was on top of everything. When our buyers randomly pulled out he had the property re listed in hours and we managed to get a higher price after this. Value for money - the virtual tour really did sell our home. Thanks
Jay · 3 December 2021
★★★★★ 5/5
TrustpilotMartin & Co in Exeter is professional…
Martin & Co in Exeter is professional and efficient! They started look after my properties since last year and I was very impressed and recommended them to friends.
Yi · 14 March 2022
Agent replied · 14 June 2024
Thank you for the 5 stars! We are so happy to hear that you have had such a pleasant experience having us as your letting agent, and we hope to hear from you again.Kind Regards,Martin & Co
★★★★★ 5/5
GoogleI have had a great experience using Martin & Co, the sale of my house was very stress free and extremely quick! Giles and his team gave me a great service and I would recommend them to anyone! Thank you so much!
Tammy · 28 August 2016
Agent replied · 26 August 2024
Thank you Tammy for your kind review - wishing you all the very best
★★★★★ 1/5
TrustpilotTerrible (Bognor Branch)
Terrible (Bognor Branch)Rented for 1 ½ years and they never helped me once. Despite asking Marlina multiple time inc visiting the office, I was never given a key to communal meter cupboard to get readings. I never knew if I was in credit or debt the whole time. I was even emailed by Marlina to say too busy to get one, please ask a neighbour?Heating never worked, just a plug in radiator. Mould in bedroom ect.After leaving they tried to claim most of my deposit with false claims. End of tenancy report said multiple items missing despite them later admitting they had these in their offices. Locks tampered with, carpet dirty, pet damage & much more. They even took photos at strange angles to make things look worse than they were.Lucky I took photos start & end of tenancy & The deposit protection ruled in my favour.I promise you it was in better condition when I left. I even showed the owner round who said he was happy I looked after it.During a final call to them I asked why they never mentioned anything to me if issues and they said it was company policy to only talk to their clients. I thought I was their client???????Disgusting behaviour. If you dare use them (especially this branch) Take photos people!!Ok rant over. I don’t normally moan but all the above & virtually saying I stole items, I had to comment.Good luck all
J · 7 June 2024
★★★★★ 5/5
TrustpilotMartin & Co Stirling - Outstanding stress free service.
Excellent, stress free service. Flat was sold and concluded in less than four weeks. Allan and his staff took care of all viewings and negotiations in a very efficient and professional manner. Many thanks for the refreshingly good service.
Anne · 22 October 2018
Agent replied · 14 June 2024
Hi Anne, Thank you for taking the time to leave a review. We're pleased to hear that Martin & Co Stirling looked after you and sold your property quickly. We wish you all the best with your future home.
★★★★★ 1/5
TrustpilotBirmingham Martin & Co
Rented for 3 years with Martin & Co Birmingham, got left without a washing machine for 4 weeks because Debbie Kempson ordered the wrong washing machine! No compensation for there wrongdoing broken floorboards caused by contractors as the washing machine didn’t fit, no hot water for nearly a week! The worst company in the world. On departure they said I would receive my deposit back within 10 days I left on the 25th of April and it’s been nearly a month! I’ve now had to get a solicitor involved to give them a statutory declaration form to get my deposit back as they have stopped responding to my emails! I’ve been made to feel nobody caresAvoid renting with these guys!
Kieran · 19 May 2024
★★★★★ 5/5
GoogleIt has been a great pleasure working with Louis Mundy at Martin & Co. He has been very professional and helpful for the duration of time we have been working with him. We have referred him to many of our friends. He is definitely an asset to Martin & Co. Looking forward to keep working with him in the future
Rachael · 27 August 2023
Agent replied · 26 August 2024
Thank you Rachael for your kind review of our service and with your experience with Louis
★★★★★ 1/5
TrustpilotBeware Blackpool, Lancaster and St Annes Branches
Dodgy plumbers left me with no water heating all winter. They lied and harassed me into leaving for trying to get it fixed.I spent over a month trying to get somebody decent to fix the water but they kept sending the same ones. Then I asked the council for help. Next day they started a no fault eviction (it's illegal to evict over repairs). They said the landlord was selling which was a lie.After 2 months they came and said I should have left which is a lie. They got a guy they said was the landlord (who had a different name) to lie and threaten me about the eviction.I'd been dealing with lying scumbags in a flat with no hot water for 5 months by this point so I gave up and left. They put the property up for let (for more money, when it didn't have hot water) before I moved out.I asked for a manager but nobody helped. (There are no managers, but everybody has the word manager in their job title).The council wrote to the "operations manager" for help but he ignored them. The "property manager" lied to them. The "assistant manager" hid out of view when the "property manager" came to harass me into leaving.It's an independent agent with offices in Blackpool, Lancaster and St Annes. Martin & Co is just a branding thing for the independent agents to hide behind, so "Martin & Co" won't help either.I wouldn't recommend anybody go near anything connected with this company or these people. I can't put into words the hell they will subject you to if you have an problem.As soon as you have a problem, speak to citizens advice and try to get legal help. Record everything in case you need it in court.
CJ · 13 May 2024
★★★★★ 5/5
GoogleWould highly recommend Martin & Co, especially Louis, very genuine, efficient, and on the ball. Communication was fantastic and he was very helpful at all times. Quick and efficient service in the rental property.
Carley · 27 August 2020
Agent replied · 26 August 2024
Thank you Carley for your kind review. Wishing you all the very best
★★★★★ 5/5
TrustpilotMartin and co - Milton Keynes
Martin and co - Milton KeynesWe have been renting through martin and co for nearly 2 and a half years now and everytime we have a issue with the property they are fast to respond and the maintenance people are always very polite and a pleasure to deal with. Its always daunting to call and say something is wrong but they are always positive and very helpful :) would recommend to anyone in milton keynes
Matt · 6 January 2022
Agent replied · 14 June 2024
Thank you for the 5 stars! We are so happy to hear that you have had such a pleasant experience having us as your letting agent, and we hope to hear from you again.Kind Regards,Martin & Co
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