5/5
Nishi is very helpful
Nishi is very helpful, always informing me of new houses which come available. Her service is generally world class and the rest of the team are the same.
Trusted Agent profile · Camberley
★★★★★
763 reviews across 1 platform
123 London Road, Camberley, GU15 3JY
Blue House Estate Agents's office in Camberley, at 123 London Road, is rated 3.8 out of 5 across 763 reviews on 1 platform. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Blue House Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Camberley office, from every platform, shown as written. First names only.
5/5
Nishi is very helpful
Nishi is very helpful, always informing me of new houses which come available. Her service is generally world class and the rest of the team are the same.
1/5
Very rude woman who I spoke with in…
Very rude woman who I spoke with in Property management team who they look after Paddington and WestEnd. she just hanged the phone on me when I was enquiring about how to link as an Elecctrical company with them. I then called back within 30 second and a male member of the same team told me that she is busy and cant talk to someone. very disappointed with winkworth and I am sure that this is how you deal with your customers too! would have given 0 star if I could.
5/5
Above and beyond
As a Chartered Surveyor and builder /developer of 40+ years, having sold 50+ properties in the Bucks, Berks, Oxon area I think I have a reasonable idea of who is good , average and appallingI have to say that Robin Miles unreservedly is the best Estate Agent I have used in my careerIt has been a real pleasure to use someone who delivers on his valuations, in a fast efficient professional manner and is probably the best Estate Agent I have had the pleasure to utiliseHe sold our property in Reading in competition with another national Reading agent and left them for dead
1/5
Hannah from the reading branch 👎🏿
If it was possible to give 0 stars I would have done so. Hannah from winkworth has given me so much stress over the last month with her unprofessional and unhelpful ness. I have to chase her for a deposit that my landlord asked her to release on the 31st of October 2019. She has been rude and abrupt through out the whole process, from when I was making enquiries after handing in my notice. She wants tenants to be at her messy. No action or communication has been made regarding my deposit. The only helpful person at that office is Michael Foldavari one of the sales directors but unfortunately he can’t do everything. Hannah doesn’t respond to emails or call you back. She is also very quick to cut people off. Vile individual.
5/5
Excellent Service
The proactive engagement of the team at Blackheath, following up and chasing through all parties actions, got this sale across the line with me having to do very little..
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
1/5
Sloppy and eye off the ball. Had their day!…
Do not monitor their contractors so charges far too high and repeat visits for boiler over 1 year costing me £1,300 and there was no issue with boiler miraculously when I refused more visits. Watch out for wording and terms on short term tennancy contracts. The list goes on and on! Now looking for new management agency. This estate agent has forgotten who they work for. Would advise to give them a big miss.
5/5
A pleasure to deal with.
I dealt with Natasha Conti and would highly recommend her. Her customer service, attention to detail and constant drive to find me exactly what I was looking for were second to none. Thank you.
5/5
Very helpful with good advice from all…
Very helpful with good advice from all staff members. Nishi Shah is my main contact and has always been proactive and precise with information and tasks.
1/5
We had the worst experience
We had the worst experience with this agency in Kingsbury. At the first viewing, the woman came with wrong keys, so I made my way to the flat for nothing. She said she would call when she gets the right keys. Never did. Later I found an amazing studio on Zoopla, contacted the agent again, went for a viewing and loved it. We agreed on all details, I told her we can move in in two weeks after honeymoon. She had no problem with that, so we paid the holding deposit, sent all the paperwork and left for holiday. Later she started emailing us that we have to meet the landlord, when we told her we would be back in over a week, she emailed us to call her when we get back. I called immediately as I was scared something happened with our application. On the phone, she told me that she cannot hold the flat because we are away for so long (even though we told her) and that they will keep inserting and doing viewings and if it’s free when we come back, we can have it, if not, we will get money back. I tried to suggest we could call the landlord at least, but everything I said, her reaction was “Call me when you’re “. Two days before we came back, my husband emailed her asking how is it looking with the flat and she just answered that I have to call her on Monday. So I called her on Monday. I called the office four times, she tried to call me once when I was at work super busy. Then she emailed how she tried to reach me (1:4!) and that the flat has been rented to someone else because we were gone and we weren’t willing to communicate via email or phone enough! And then she said that we didn’t tell her we were going away for two weeks but just for weekend! So in the end, she gave the flat to someone else because she didn’t listen properly. We turned down other viewings, we were chill and thought we were safe. After we came back, I had a looot of trouble with my previous landlord as I already told him I was leaving. We lost over a week of searching for a flat because she didn’t tell us straight away. And that’s not it. Now, over a week and a half after we came back, I found the flat still inserting, and even for cheaper. So that either means that she lied to us and they just didn’t want to give it to us or the other person decided not to take and she didn’t want to contact us. In conclusion, worst communication ever. We lost a lot of opportunities on good places, money and nerves because of fake promise from a woman called Behnaz.
5/5
Excellent service from Shaun
Excellent service from Shaun, he helped us a lot to find the perfect house. Really good agency and estate agent!
Thank you so much for your kind words, Carmen. We really appreciate you taking the time out to share your experience with us, and we agree, Shaun is truly a gem to have on our team! We look forward to working with you again in the future!
1/5
Wish I was able to give 0 stars.
Where do I even begin? The 7 contract changes to get what was actually agreed to? The fact the the agent cannot work out the 6 months from February certainly isn’t JUNE? That despite sending correct spelling of my partners name twice, the name was spelt wrong AND I WAS BALMED FOR IT? Or maybe the passive aggressive and rude tone of every. Single. Person. That I encountered at this company. If you don’t want to waste your time and don’t want your money stolen, I would HIGHLY recommend that you go elsewhere.
1/5
Offer demanded before viewing appointment
Parsons Green office fabricated reasons to block and delay viewing requests, twice, despite genuine intent to make an offer.Agent claimed that only people who make offer before viewing the property can be allowed to view. since buyer refused to make offer beforehand so confirmed viewing appointment was cancelled one-sided by the agent.If you are selling, this agent can lie to block buyers from viewing and making offers. Do not instruct however cheap they must he.
1/5
Very disappointed with Haringey’s …
Very disappointed with Haringey’s branch. Was on the phone with a agent that should learn how to talk with people, pretentious unprofessional young lady...feel sorry for her, she has no idea what she was talking about...Don’t recommend it at all, look for another agency instead.
Hi Helen, thank you for bringing this to our attention. We're sorry we didn't meet your expectations here and would like to find out what happened. Please contact us at clientrelations@winkworth.co.uk in order that we can investigate further.
1/5
Steer clear of the branch in West…
Steer clear of the branch in West Norwood. The owner is rude and arrogant, and entirely unhelpful. He will come over well with his pitch, but things may change. The women who run the office are friendly and efficient. My advice would be to do it yourself. In the end, I did the selling, organised conveyancing, spoke to my buyer and seller directly. It isn't rocket science
1/5
Borehamwood Useless dishonest rude
Thursday: Arranged viewing of the house, no driving from the station for disabled, had to find own way in the night. Unfriendly rep showed the house which was good. My husband called the same day and left the message that we are interested, no reply. Friday: I called next day and said to the rep Karen that we are interested, no comments from her. Saturday: We called again and the rude rep told us the house is sold few days ago and hanged up. We are disgusted with dishonesty and rudeness of this branch. Drugged disabled person to see sold properties. Do not waste your time, total liars and cheers.
2/5
Unhelpful and poor customer service.
Avoid at all costs. Agents are not very helpful and when attempting to rent from them, all these additional costs kept cropping up. There are hidden costs ie. inventory, lettings contract costs.Agents are difficult to get hold of and do not return calls.
Hello, we are sorry to hear of your experience here. We take all feedback seriously and are keen to find out more, please get in touch with us - clientrelations@winkworth.co.uk and we can investigate further for you.
5/5
Excellent service and and advice
Excellent service and and advice, quick response to my queries and paperwork dealt with promptly and any changes were done immediately. Nicola Hood from Romsey dealt with the paperwork and was professional and answered my queries immediately, she had my tenant in very promptly.
Hello Felicity, we're delighted to hear of your experience with the Romsey office here, thank you for taking the time to tell us about it.
5/5
Carolina from the New Cross office great
Carolina from the New Cross office was super helpful in chasing ours and the sellers solicitors and providing information and advice. Would 100% recommend.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
Thomas in Sales very helpful
Thomas in Sales was very responsive, professional and supportive. Helpful and friendly - recommended!
2/5
Two agents might be better than one.
An encouraging start with a higher than expected valuation and a flexible (timewise) buyer lined up but which in the event wasn't able to be flexible and so bought elsewhere. Many subsequent viewings and second viewings but the agent failed to find a buyer to meet the agents valuation coupled with flexibility. In short, 12 weeks with this sole agency proved a complete waste of time. Regret unable to recommend.
5/5
Really helpful and proactive with the…
Really helpful and proactive with the house sell. Good knowledge of the local area and approachable team.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
Excellent Service Ajay Bathija
We are managed by Ajay Bathija for our properties dealing for last over 20 years and we can’t think of going anywhere else but Ajay. We get treated like family and nothing is too big or small for Ajay to support us in all our needs. This is an excellent and personal relationship, and the treatment and service has been really of the highest level. Can’t ask for more. Thank you.
5/5
Excellent Service Ajay Bathija
We are managed by Ajay Bathija for our properties dealing for last over 20 years and we can’t think of going anywhere else but Ajay. We get treated like family and nothing is too big or small for Ajay to support us in all our needs. This is an excellent and personal relationship, and the treatment and service has been really of the highest level. Can’t ask for more. Thank you.
5/5
A++++ experience to deal with winkworth…
A++++ experience to deal with winkworth kingsbury , especially Ajay is the person who has the answers to all the questions and queries
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Blue House Estate Agents, Camberley won Gold.