Trusted Agent profile · Calne
★★★★★
90 reviews across 1 platform
25 High Street, Calne, SN11 0BS
Charles Faye Estate Agents's office in Calne, at 25 High Street, is rated 4.7 out of 5 across 90 reviews on 1 platform, including 90 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Charles Faye Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Calne.
Every review we hold for the Calne office, from every platform, shown as written. First names only.
5/5
GoogleThanks to all at Charles Faye for all that they have done to help us move into our rented bungalow. Everybody in the team are so friendly and helpful. Any queries are dealt with promptly. A genuine friendly team of people who are so refreshing in this day and age.
We were delighted that you decided to move to our town and to hear how happy you both are.
5/5
GoogleI've recently changed to Charles Faye on the rental of a BTL and their service has been absolutely fantastic and faultless, I wish I'd switched my property to them sooner. Fab job guys, I highly recommend 5 🌟 …
5/5
GoogleCharles Faye are without a shadow of a doubt the best estate agents i have ever dealt with. As a single woman renting a property from them i have felt nothing but safe and secure. Even their duty of care in the aftersales dept is impeccable, they go above and beyond to help you. Would highly recommended.
Thank you for your very kind words Tracy. You are a model tenant of ours.
5/5
GoogleRecently moved in to a rental and the whole process was made easy, Charles Faye have been communicative, explained the process clearly and have responded to all my queries. Would recomend.
5/5
GoogleAs a first time renter they have been extremely helpful with the process; explain all the answers to our questions in a clear and concise way. Would highly recommend them to any friends
5/5
GoogleHannah is so helpful. She goes above and beyond to help find what you’re looking for, and answers any questions you have really quickly.
5/5
GoogleA huge Thank You to the Charles Faye Team in Calne, from day one right up to the tenants moving in, they went above and beyond to ensure everything went smoothly. It is so refreshing to deal with a professional company, that really care about the Landlord and finding the right Tenants. Positive feedback and advice was always on hand and they completely made the whole experience a lot easier for us.
5/5
GoogleCharles Faye were extremely helpful professional and courteous. They were lovely while showing me around properties, nothing was too much trouble and I never, at any time, felt pressured. They kept me in the loop at all times. I would highly recommend Charles Faye and would definitely use them again.
Thank you Nancy for your lovely feedback. It was a pleasure to meet you.
5/5
GoogleCharles Faye have provided exceptional customer service when signing for a rental property with them. They've offered a genuinely friendly, professional, prompt and very responsive service getting everything sorted for me. I wholeheartedly recommend them - they've been brilliant and I'm so pleased I rented with them!PositiveResponsiveness, Quality, Professionalism, Value
Thank you Tom, we hope that you will be very happy in your new home.
5/5
GoogleSimply very professional and reactive to any action needed during the buying process’s Skyline rental Properties Ltd.
5/5
GoogleWent above and beyond to resolve a couple of issues I had when I moved into a rented property. Good communication and followed up. Cant rate them highly enough. Thank you.
Thank you Chris. We hope that you are mow settled in your new home.
5/5
GoogleReally pleasant and helpful team, never any fuss and always there when we needed them! If you are moving to Calne I would say go with Charles Faye.
Thank you for your very kind words. You were both a pleasure to deal with also.
5/5
GoogleI found the service to be exceptional. Keeping me appraised as to the current situation. Louise, Emma, Phillipa, Mary and Mandy were all fantastic. Great communicators and ever helpful. A+++++++
5/5
GoogleCharles Faye, in Calne, has proved to be a highly capable, effective and efficient organisation. Their speed and willingness to support the client's suggestions and needs is second to none. In addition, their ability and promptness to both make an enact changes was excellent. They have a wide ranging client base and are able to match vendors and potential buyers with ease. Our property was marketed and sold within 1 week. I would recommend them without question.
5/5
GoogleThe Charles Faye team were very efficient and courteous during our recent property purchase. Great communication and local knowledge. Would certainly use their services again if needed.
5/5
GoogleGreat service from a very professional estate agent. I have utilised their services twice in the last eight years and on both occasions could not fault them.
5/5
GoogleAn extraordinary team. They did everything they could to help us find a home in a friendly and professional manner. Thanks a lot!!!
Gabriel it was a pleasure to deal with you. We hope that you and your family are very happy in your new home.
5/5
GoogleWe have had an amazing experience with Hannah Knight. Nothing has been any trouble, she is always happy to help and goes above and beyond to ensure our move has been as smooth as possible. It has been a pleasure to deal with her, and we are very thankful for her help and support through this process.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCourteous, friendly & knowledgeable Over the past 4 years I have bought, sold, let and rented properties through this agency. At all times I have found the staff to be courteous, friendly and knowledgeable. I have no hesitation in recommending Charles Faye Estate Agents to act with regards to any matters concerning property. A note of interest, all calls were always returned the same day. Mr Delamere
5/5
GoogleCould not rate these estate agents enough! From the start, Hannah & Jay have been amazing in helping us get our new family home. Very knowledgeable, professional and personable and I’ve felt they have gone above & beyond to help! :) couldn’t be happier with the service we’ve received.PositiveProfessionalism
1/5
GoogleHad an email from a Hannah Knight on Saturday regarding a rental property we loved! Emailed straight back and no response and now the listing has been taken down. I understand if the property had been taken, however basic customer service is to respond!
1/5
GoogleVery bad experience, no communication regarding what was needed to go forward with moving out of a tenancy. Not helpful. Would definitely not recommend.
Unjustified review. This tenant was not a tenant of ours and definitely not managed by us. Landlord asked us to conduct an end of tenancy checkout on the property. Any issues with the property should be directed at the landlord as they manage the house and the deposit.
5/5
GoogleAn outstanding service. We have been using Charles Faye for several years as our letting agents and they have been amazing. Professional, efficient and dedication is what puts them above anybody else. Great communication / correspondence via both email and phone, i would highly recommend them to anyone who requires a top class service at very competitive rates.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Charles Faye Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Calne.
