Every review we hold for the Calderdale office, from every platform, shown as written. First names only.
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5/5
TrustpilotHelpful, Efficient, Friendly and Proactive
Renting my house was easy and quick with the help of Rachael Howard-Cofield, Ellouise Dagnall and Joshua Albanese. Rachael was extremely helpful and always kept me updated throughout the process. Rachael would always get back to me within an hour of my email and helped move the process along very quickly. She was always very polite and friendly and was a pleasure to talk to. Ellousie was very efficient when sending over our contracts making sure everything was done as quicky as possible for us. Josh was very friendly when showing us around the house and when giving us the keys he took his time to show us where all the metres are and other useful information etc. Josh also did our inventories which were very detailed. I would highly recommend using Ryder and Dutton, all of the staff that helped us were extremely reliable and friendly. These staff members are a credit to the company!
Sarah Β· 27 March 2024
Agent replied Β· 22 November 2024
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5/5
TrustpilotFantastic Service
Rachael Hilton and Daniel Parkinson have made my and my partners experience in renting our first home very positive and professional. They have been an incredible support and have been on hand with emails and calls frequently to help with the quick and smooth transition of viewing the home to handing over the keys. I highly recommend Ryder & Dutton Estate Agents as they have a highly supportive team around them especially Rachael and Daniel.
Jessica Β· 28 June 2024
Agent replied Β· 22 November 2024
Thanks for your five star review for Rachael and Daniel. I hope you have settled into your new home.Gareth HuntHead Of Lettings
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5/5
TrustpilotCharlotte was incredible
Charlotte was incredible. She is professional, amiable and was a great support. She would be an asset to any business and I would recommend her again again.
Annette Β· 22 September 2026
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5/5
TrustpilotHighly recommended!
I have renting a property through Ryder and Dutton for several years. During that time I have dealt with Ms Sarah Green who has been, and continues to be, and excellent agent. Very little has needed attention but Sarah has organised everything quickly. The Landlord has also been very cooperative. All in all my dealing with Ryder and Dutton has been remarkable!
Stephen Β· 13 May 2026
Agent replied Β· 24 May 2026
We're happy to hear that your experience has been remarkable! It's great to know that our agent has been so helpful and efficient, and that the landlord has been cooperative. Thank you for your positive feedback.
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5/5
TrustpilotAda was outstanding looking after usβ¦
Ada was outstanding looking after us for our first purchase. Her communication was excellent- especially when we had really silly questions! Fantastic service. Highly recommend π
R Β· 23 September 2026
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5/5
TrustpilotAda and the team were brill Ada did aβ¦
Ada and the team were brill Ada did a sterling job with difficult solicitors with them being slow to reply but we got there thank you
Roy Β· 22 September 2026
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1/5
TrustpilotAppalling service!
Appalling service!This company should be shut down.Booked a viewing nearly 3 weeks ago was told the 2nd March was the earliest they could do. No available staff which I questioned on two further phone calls.Been told today the property is sold even though I had been told only a week ago no other viewings have taken place or are booked we will be next to view.To then be told someone viewed 4 days after we enquired.To then check and see the property was updated as sold on right move days ago, so another lie told today about when the offer was made.Third time this has happened across other ryder and dutton offices with other viewings over the past 2 yrs Blatantly they are deciding who can and can not buy the houses they list. Please if you are a seller use any other company I will refuse now to ever view a property with this company and will be reporting them there conduct is not legal or professional
Adele Β· 1 March 2024
Agent replied Β· 22 November 2024
Hi Adele,Good to speak to you just now and once again I apologise for the way your viewing request has been handled, I do think our communication could have been better.As discussed, I hope you are able to find a suitable property to buy and if you see anything of interest with Ryder &Dutton I will be more than happy to personally deal with any viewings you may want to arrange in the future.Kind regards, Jake Rowson
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5/5
TrustpilotThank you Ryder & Dutton
Completed the purchase of my 1st home listed by Ryder & Dutton!Hugely grateful to Liz - we met a few times when viewing different properties - she had lots of insight of what each property could offer to a new owner. Thank you to Oliver, Emmy and Tracey for all their help with getting over the finish line to completion. The process of buying a property is a highly stressful experience and the team at Ryder & Dutton made it less so.
Aisha Β· 26 February 2024
Agent replied Β· 26 December 2024
Thank you for your kind words and five-star rating. We're thrilled to hear about your positive experience with our Rochdale branch. It's wonderful to know that you found our team to be professional and supportive throughout the process. We're especially pleased to hear about the excellent service you received from Tom, Naveen & Nicole. We appreciate your feedback and will share it with the entire team. We look forward to assisting you again in the future.
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5/5
TrustpilotAll I want to say is that I want toβ¦
All I want to say is that I want to thank you Geraldine for being a great manager and really helping in selling my property, she was brilliant and very supportive I really appreciate the efforts she made for us to run things smoothly.
Mr Β· 14 May 2026
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5/5
Trustpilot11/10 For Geraldine
I recently had the pleasure of working with Geraldine who truly went above and beyond in helping me, being attentive, responsive, and incredibly helpful. She kept me informed every step of the way, ensuring I never felt out of the loop which, as a first time buyer, was crucial for me. Her professionalism and dedication made the entire process smooth and stress-free. I highly recommend Geraldine, and Ryder & Dutton generally, to anyone in search of their perfect property.
S Β· 29 February 2024
Agent replied Β· 22 November 2024
Hi S M, and 11/10!! thank you so much. I know Geraldine will be delighted and I will ensure your comments are passed on. All the best for the future, Alex & the team at Ryder & Dutton.
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5/5
TrustpilotGreat lettings advice!
After having trouble with previous tenants we looked at the possibility of using a lettings agent to provide support should the need arise again.We were attended to by a lady called Gabrielle. She gave us some great advice, was very knowledgeable and competent in all the aspects of letting the property. Gabrielle was punctual at the meetings and on point with all the communication.
Mr Β· 16 November 2024
Agent replied Β· 22 November 2024
We're so pleased to hear about your positive experience with Gabrielle. It's wonderful to know that she was able to provide you with the support and guidance you needed. We strive to ensure our agents are knowledgeable and helpful, and we're glad that Gabrielle met your expectations.Gareth HuntHead Of Lettings
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5/5
TrustpilotExcellent Customer Service from Samantha and Freya
Samantha and Freya were rather prompt and polite bringing a warm and welcoming energy to what is usually a rather stressful process. Moving house is never easy but they were accommodating and answered all of our questions. Weβre really happy with their service and how thorough and transparent they are and would recommend Ryder & Dutton to our friends and family too.
Nam Β· 9 December 2024
Agent replied Β· 26 December 2024
We are so happy to hear that you had a positive experience with Samantha and Freya. We strive to make the moving process as smooth as possible and it's wonderful to know that they were able to provide you with the support and guidance you needed. We appreciate your kind words and will share your feedback with the team.Gareth HuntHead Of Lettings
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5/5
TrustpilotRyder & Dutton highly recommend
Ryder & Dutton were our onward purchase estate agent and have been really helpful. Catherine has been amazing throughout our buying process, she has been pivotal in chasing both solicitors and our estate agent.Keeping us updated and pushing the sale through as quickly as possible. Makes me wish we'd sold our property through them, would definitely recommend!
Natalie Β· 12 February 2025
Agent replied Β· 24 February 2025
Hi Natalie, I'm pleased to hear about your positive experience with Freya and Lucy! Thank you taking the time to share your feedback; we'll be sure to share your kind words with Freya and Lucy. All the best, Alex & the whole team.
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1/5
TrustpilotNot very good service
A bottle house from you people read in Denton they didnβt tell anything wrong in the house. Thereβs when we bought the house we went there and we see thereβs so many like door is not closing. Lock is not proper. The window is broken. They should tell us before.
Atiya Β· 19 March 2026
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5/5
TrustpilotLacey Williams was exceptional inβ¦
Lacey Williams was exceptional in communication and chasing up solicitors etc
Toni Β· 11 May 2026
Agent replied Β· 24 May 2026
Thank you for your positive feedback! We're happy to hear that you felt reassured throughout the process π
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5/5
TrustpilotAdam dealt with the sale of my house
Adam dealt with the sale of my house, and I couldnβt be happier with the service I received. He has been very friendly, professional and helpful throughout the whole process.
I can honestly say that the entire team at Ryder & Dutton have been amazing. They made what could have been a stressful process feel easy and straightforward. Iβm extremely grateful for all their help and would definitely highly recommend them!!
Kay Β· 22 September 2026
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5/5
TrustpilotGrace made the process so much easier
Grace made the process so much easier! From the waiting game until we got our keys, she was fantastic. Thank you Grace and the team at Ryder & Dutton π
Bushra Β· 4 August 2026
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5/5
TrustpilotFabulous Experience
Iβve had such a fabulous experience with Ryder & Dutton. From start to finish both Paul Caffery and Freya Mostyn were nothing but helpful helping me with my first home. Excellent customer service and super efficient. Thank you so very much, your kindness and customer service have made my moving experience so smooth. Amy π
Amy Β· 20 February 2025
Agent replied Β· 24 February 2025
We are thrilled to hear about your positive experience with our team. It's wonderful to know that Paul and Freya were so helpful in making your move to your first home a smooth and enjoyable process. Thank you for sharing your feedback!Gareth HuntHead Of Lettings
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5/5
TrustpilotCatherine Salisbury is absolutelyβ¦
Catherine Salisbury is absolutely amazing! Without Catherine my new house would never have happened! I canβt believe how incompetent my estate agent was (never again)! Catherine literally chased the whole chain up and down to make sure the sales completed she was absolutely OUTSTANDING!!! Thankyou Ryder & Dutton! Your culture is clearly one thatβs professional and literally goes the extra mile. Amazing xx
Nicola Β· 17 October 2024
Agent replied Β· 22 November 2024
We are thrilled to hear about your positive experience with Catherine. It's fantastic to know that she went above and beyond to ensure your house purchase went smoothly. We strive to provide exceptional service and are delighted that Catherine's dedication and professionalism were so evident in your journey.
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5/5
TrustpilotExperience was really easy throughoutβ¦
Experience was really easy throughout the whole buying process. We had good communication throughout and was assigned move manager, Ada to help speed things along. Would recommend using Ryder & Dutton.
Jemma Β· 21 July 2026
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5/5
TrustpilotExcellent service
We recently sold my parentβs house and completed the sale yesterday . We canβt thank Lindsey Power enough for her kindness and professionalism. Throughout the sale process we have felt that all queries have been dealt with in a timely manner and we have relied on Lindsey to guide us through the sale process . As a family we were keen not to sell what had been a happy family home for 60 years to investors and hopefully with Lindseyβs help we have achieved that . I would have no Hesitation in recommending Ryder and Dutton due to their guidance and excellent marketing we had a great deal of interest in the property. Since we do not live near the property and were away on holiday last week Lindsey and her colleagues did everything they could to facilitate the sale .
Julie Β· 27 November 2023
Agent replied Β· 22 November 2024
Thank you so much for the review, Julie. It was a pleasure dealing with you all. Best wishes to you and the family- Lindsey & the Chadderton team
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5/5
TrustpilotRyder and Dutton, Middelton
Elizabeth and Lisa were great throughout the whole process. They were friendly, professional, and always happy to help. We really appreciated all their hard work and support in helping us move house.
Jordan Β· 13 July 2026
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5/5
TrustpilotThank you Geraldine
I would definitly recommend ryder & dutton. Geraldine kept me upto date on how the process was getting on. And made it easy for me as a first time buyer.
Scott Β· 26 July 2026
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5/5
Trustpilot5 star service
Amazing customer service from start to finish! We dealt with Matthew and he was outstanding. Unfortunately our buyers solicitors were rubbish, causing everything to move at a glacial pace, but Matthew made sure that everyone was kept up to date, and the right people were chased! Can not thank the team enough! Worth every single penny, they definitely took a lot of the stress out of an already stressful situation! If I ever decide to sell again I will definitely be using Ryder and Dutton again. O
Peter Β· 17 November 2023
Agent replied Β· 22 November 2024
Really appreciate the kind words, Peter! Hope you're enjoying the new house!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.