Every review we hold for the Calderdale office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat Communication and Service
We sold our house through Ryder and Dutton this year. We dealt with Lewis initially on valuing and listing the house. Then during the viewings and sale we liaised with Leon. The communication we received throughout was great, which we really appreciated due to issues in our chain. There were times when I thought the sale would fall through, but Leon worked hard to ensure that things were resolved and we eventually managed to close the sale. Our buyers team of solicitors and estate agents were useless and I really believe if it wasn't for Leon, then we likely would have ended up losing our sale. So I'd like to thank the team for helping us throughout the process.
Catherine · 16 November 2023
Agent replied · 22 November 2024
Hi CatherineThank you so much for the positive feedback. I know it was a tricky sale at the end so I'm really pleased we managed to get this over the line for you!
★★★★★ 5/5
TrustpilotGreat service from Ryder and Dutton Mossley
Zoe Waterhouse and Geraldine Marsden from the Ryder and Dutton Mossley estate agents were great from the start of buying our house right until the end. Zoe was always available no matter when I rang, even at weekend. If for some reason she wasn’t Geraldine was. They were great at keeping on top of everything and chasing people up when needed. We also got a lovely welcome to your new home gift box when I picked up the keys. I would highly recommend them and would use again in the future.
Julie · 15 November 2023
Agent replied · 22 November 2024
Thank you for your review all the best for the future from Zoe & Geraldine
★★★★★ 5/5
TrustpilotAda was amazing for us through our…
Ada was amazing for us through our purchase seeming how difficult and long process it was couldn’t have felt with a better person thank you very much
Joshua · 10 August 2026
★★★★★ 5/5
TrustpilotJade and Jenny
Jade and Jenny made buying a home incredibly straightforward. As a newcomer to the UK and a non-UK citizen, I was worried the process would be challenging, but they made it easy to understand and manage. The explanations were clear, and the process was simple from start to finish. Highly recommend their support for anyone new to the UK home-buying journey!
Amal · 30 October 2024
Agent replied · 22 November 2024
We are thrilled to hear that Jade and Jenny made your home-buying experience so positive. It's wonderful to know that they were able to guide you through the process with clarity and ease, especially as a newcomer to the UK. We appreciate your kind words and are happy to hear that you found their support invaluable.
★★★★★ 5/5
TrustpilotFrom the start to the finish of the…
From the start to the finish of the sale of my late mum's house I have been so happy with all that Ryder and Dutton have done and very professional. I would like to say a big thank you to Geraldine Marsden who has been exceptional and helped me all the way. Thank you.
Paula · 5 February 2025
Agent replied · 24 February 2025
We are delighted to hear that you were happy with the service you received during the sale of your mother's house. Thank you for taking the time to leave us a review ⭐
★★★★★ 5/5
TrustpilotWonderful staff
All the staff have always been very efficient, polite, helpful and professional, especially Sarah Green and Jake Higgin who both went above and beyond on the day I handed the keys in. I had found it an upsetting day and they both offered help, comfort and support and for that I thank them profusely.
Elaine · 4 February 2025
Agent replied · 24 February 2025
We are so glad to hear that you had a positive experience with our team. It's wonderful to know that you found our staff to be efficient, polite, helpful, and professional. We are especially grateful for your kind words about Sarah and Jake. We strive to provide our clients with the best possible service, and we are delighted that you felt well cared for.Gareth HuntHead Of Lettings
★★★★★ 1/5
TrustpilotWorst experience for a first-time buyer
We were very excited when the staff told us our offer had been accepted, but we did not know that it was just a joke to us. The staff updated us by phone and told us the seller accepted our offer and asked me to send them all the bank statements, and other information they needed and pay them to find a solicitor. We thought everything should be alright, but they called us yesterday and told us the seller had not accepted our offer yet!? I asked them how it was possible; their answer was they had not received the documents we sent two days before and one of the staff who took the phone told me they received them. When I tried to call them all their answer was "I do not know" or "My colleagues have not passed it to me yet". Last but not least, we already got a solicitor doing the confirmation and they told me we can still use their service to find another house. I do not think it is making any sense! That is truly awful to a first-time buyer who needs your help and you did it in a "perfect" way. This was planned to be a five-star comment but that seems like a total disaster to me now.
Luk · 1 November 2023
Agent replied · 22 November 2024
Thank you for your feedback.As you have not provided a property address, and we are unable to find you in our system, we are unsure which property this relates to but we are obviously very sorry to read your review. If you have the time please could you email us at reviews@ryderdutton.co.uk so we can look into this for you.Thanks, Ryder & Dutton
★★★★★ 5/5
TrustpilotProfessional and Dedicative Team
We are really thank full to Ryder and dutton for helping us to buy our dream home.It was a long journey but continues support from your staff was amazing.Especially, Jade and Michaela was always there to guide us and support us throughout the buying process. Very approachable and welcoming nature.Thank you.we will definitely recommend R and D to our friends and family.Thank you.
Bibin · 25 September 2024
Agent replied · 22 November 2024
We are thrilled to hear that you were able to purchase your dream home. We understand that buying a home can be a long and sometimes challenging process, and we are so happy to hear that our staff was able to provide the support and guidance you needed. We are proud of our team and their commitment to providing excellent customer service. Thank you for your kind words and for recommending us to your friends and family.
★★★★★ 5/5
TrustpilotGraham and his team have been simply…
Graham and his team have been simply fantastic . They have acted with professionalism fromDay one and have helped every stepOf the way. They have kept us informed on every viewing and feedback within 24 hours. If you live in Rossendale and want to sell your house, Graham and his team are your guys. Truly outstanding service. Thankyou!!!
Mr · 5 December 2024
Agent replied · 26 December 2024
Thank you so much for your review. Wishing you all the best for the festive period and into 2025. If you ever need us again, please do not hesitate to contact me and I'm sure we'll bump into each other in the fabulous Rawtenstall market for a coffee!Graham.
★★★★★ 5/5
Trustpilotexcellent
You dont have a how did we do? just FYI, i spoke to an absolute star who assisted me with my issue and dealt with it, even though it threw up a couple of issues for her. Just replying so u can forward, Laura was efficient, easy to talk to, knowledgeable and helped me massively! Thanks for making the call so easy! :) 10 outta 10.
Andre · 1 August 2024
Agent replied · 22 November 2024
Thank you for the lovely review 😇
★★★★★ 5/5
TrustpilotJust bought our first home!
Just bought our first home with Ryder and Dutton! Very impressed with their level of professionalism from start to finish, maintained contact between myself and solicitors throughout ensuring things went smoothly and issues were being resolved promptly. I would like to thank Geraldine Marsden from the Uppermill branch for all her hard work and perseverance. Her knowledge and expertise proved invaluable with the purchase and we can't thank her enough!
Rob · 22 May 2024
Agent replied · 22 November 2024
Hi Rob, thank you for your review and kind words. I will ensure Geraldine is updated on you comments and may we wish you all the best for the future. Kind regards, Alex & the team at Uppermill.
★★★★★ 5/5
TrustpilotWe recently purchased a property from…
We recently purchased a property from Ryder & Dutton in Heywood. Catherine was assigned our transaction and we couldn’t have asked for anyone better! Catherine was lovely to speak to, responded to our queries really quickly and kept us updated on how the process was progressing (more so than our solicitors!). Thank you for your help Catherine!
Callum · 18 December 2024
Agent replied · 26 December 2024
We are so pleased to hear that you had a positive experience with Catherine. We strive to provide our clients with the best possible service and it's wonderful to know that Catherine exceeded your expectations.
★★★★★ 5/5
TrustpilotBryony was very helpful and informative…
Bryony was very helpful and informative all the way through with my house purchase. Regularly keeping me updated.
Lindsay · 1 October 2026
★★★★★ 5/5
TrustpilotAmazing customer service.
The staff made our experience so easy, they were super helpful, they listened and answered any questions we had. Specifically Samantha & Mus. We wouldn’t ever want to go with another company purely based on the fact that these have met our expectations and more, moving into a new home can be stressful however this time around it has felt like a breeze thanks to Samantha.
Nikia · 25 July 2024
Agent replied · 22 November 2024
Thanks for taking the time to leave this 5* review for Samantha & Mus. All the best in your new home.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotExperience to date with Adam Mitchell…
Experience to date with Adam Mitchell has been great.
Stress free, quick and efficient.
The process has moved forward quickly and smoothly to date.
Mandy and Paul
Mandy · 1 August 2026
★★★★★ 5/5
TrustpilotFirst Class Service
I have just ‘ exchanged contracts’ on my deceased mother’s house in Simmondley as I write this and all I can say is Ryder & Dutton offer an outstanding service and I wish this estate agency stretched to the Wirral.From meeting Damien O’Grady who valued the family house (and it was Ryder & Dutton we chose from meeting a number of estate agents) to the first class service I have received especially from Ryan Jackson (he is a credit to this estate agency)Although I could use the tracker to keep in touch as to who had offered for our family house and how the sale/searches were going it was the personal touch from Ryan that counted. Ryan was extremely professional but friendly. He understood the decisions I made as to why I had chosen particular buyers and emailed but certainly kept in touch with phone calls as to how the house sale was progressing. I especially valued this, as not living in the area, it was difficult to not pop into the estate agents. I found it easier having Ryan ‘in the know’ rather than contacting our solicitor. Ryan’s full support enabled the house sale to go through extremely smoothly and I will always be extremely thankful for his help and support.
Chris · 5 October 2023
Agent replied · 22 November 2024
Its really important to us to receive reviews of this nature, the sale of a family home is always emotional and to see how much you appreciated the service and advice is so rewarding. Thankyou
★★★★★ 4/5
TrustpilotBuying with Ryder & Dutton was a bit of…
Buying with Ryder & Dutton was a bit of an experience of two halves. I'll start with the positives. Once we'd had an offer accepted, Nichola was super-responsive, easy to contact, and gave us timely updates from the sellers. Up until that point, James was also contactable and really clued up on what was out there. Ultimately it was his advice that meant we even considered offering on this house.On the flip side - though I have no written evidence - I do feel strongly that James tried to play us on the day our offer was accepted. The house hadn't been viewed for weeks, then all of a sudden a mystery buyer came in and offered £10k more than us. We refused to budge, and hey presto by the end of the day the seller's had accepted our offer anyway. It's not impossible, but it seems unlikely.Overall, I'd say my experience was good. And if I was selling, I'd probably definitely recommend them because they might get you an extra £10k.
Michael · 25 September 2023
Agent replied · 22 November 2024
Hi Michael, thank you for taking the time to leave us a review, I am pleased that you found both Nichola and James to be responsive and informative during your purchase. As we discussed in our conversation earlier this week, I can confirm that the information you were provided by staff was correct and your offer, whilst not the highest, was preferred by our client due to your favourable position. I am glad you are settling well into your new home, and we hope you enjoy many happy years there. Many thanks, Leanne.
★★★★★ 4/5
TrustpilotKept us informed & up to date with…
Kept us informed & up to date with purchase & problems. Always happy to help & answer questions. When Nicole took over purchase rang us every week with an up date & liaised with our solicitors & chased them up for which we are very greatful, went above & beyond to help us.
Ian · 15 May 2026
Agent replied · 22 November 2024
We truly appreciate your kind words! We are delighted to hear that our team kept you informed and provided excellent support throughout your purchase.
★★★★★ 5/5
TrustpilotIt was a very long and complex sale and…
It was a very long and complex sale and I couldnt have done it with Megan. She went above and beyond with my sale and she could not have done anymore. I would recommend Megan to anyone and would say she gave 110%. She was extremely professional under testing circumstances and thoughtful throughout. Thank you Megan for all of your help.
Dawn · 27 September 2024
Agent replied · 22 November 2024
We are so happy to hear that you had such a positive experience with Megan. We appreciate your kind words and are thrilled that she went above and beyond to help you with your sale. We are proud to have such dedicated and helpful team members.
★★★★★ 5/5
TrustpilotRenting a house
First time we have used this agent to rent a house and they have been extremely helpful and efficient. Always reply to emails in a timely manner. Staff are polite when speaking to them. Would recommend them as an agent. We dealt with Rachael and Niks both very helpful, friendly and efficient
Claire · 5 February 2025
Agent replied · 24 February 2025
Thank you for your 5 star review for Rachael and Niks. Its always lovely to hear that they provided such great service and thank you for taking the time to write it.Many ThanksGemma HornApplications Team Leader
★★★★★ 5/5
TrustpilotMy experience with Ryder & Dutton was…
My experience with Ryder & Dutton was great! Particularly Lizzie, who was absolutely brilliant, and she answered all my questions and was always very friendly! They were so helpful, knowledgeable, and really went the extra mile to ensure my move went as smooth as possible. I would also like to mention Mustafa, who was always very punctual and professional, top tier servcie 👍 I can't recommend them enough! 🏡😄
Andrew · 5 May 2024
Agent replied · 22 November 2024
Hi Andrew,Thanks so much for your 5 star review for our team. I hope you are settling in to your new home.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotRyder and Dutton Colne Valley Team
We had used Ryder and Dutton 10 years previous in a house sale and this again was an excellent experience. This time we chose Ryder and Dutton because they were local, prompt in coming out in giving advice and we quickly established a working connection.Throughout the sale Nichola, Leanne and James were alive to both our and the buyers requests and brought the sale to a satisfactory conclusion. Our thanks to them - keep up the teamwork.
Howard · 17 November 2023
Agent replied · 22 November 2024
Thank you Howard for your review, we hope everything works out for your move.
★★★★★ 5/5
TrustpilotI would highly recommend Anneka Baker
I would highly recommend Anneka Baker. Her communication was excellent throughout the process, she kept me informed every step of the way, which was incredibly reassuring. Anneka was always helpful, answering my questions promptly and offering guidance whenever needed. She truly went above and beyond to make the sale as stress-free as possible.
Anita · 15 January 2025
Agent replied · 24 February 2025
We're thrilled to hear about your wonderful experience! It's fantastic to know that you felt so well supported and informed throughout the process. We truly appreciate you taking the time to share your positive feedback, and we'll be sure to pass your comments along. Your kind words about the helpfulness and guidance provided are incredibly rewarding for us to read. We strive to create a positive and stress-free experience for all our customers, and your review confirms we're on the right track. Thank you again for your glowing review!
★★★★★ 5/5
TrustpilotRyder & Dutton have been great in the…
Ryder & Dutton have been great in the sale of my property, they were efficient, professional and with great communication. A special mention to Jenny Boyle, who constantly kept me informed, was friendly, professional and great at managing a number of stakeholders. Many thanks, would highly recommend
Nichola · 21 February 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.