Ryder & Dutton Halifax reviews in Calderdale

★★★★★ 2/5

Trustpilot

Communication is inconsistent and…

Communication is inconsistent and inaccurate. Before moving into my house I was assured the fireplace worked and once I'd moved in I was told it was 'purely aesthetic', though nobody could ever explain why, as it was clearly a real fireplace and had soot from previous use. When I reported various issues, such as a broken blind and damp on the walls, I had to send messages over and over again and mostly I didn't even get responses but when I did, nothing was done. When my shower broke it took two weeks to send someone to do a five minute job fixing a burnt wire. I've been in the house eleven months and still don't have a working blind on the window despite reporting it repeatedly. The person I was told to contact actually left their job at one point and nobody took over their caseload and no out of office was on their inbox so I simply got no replies to my emails for months. It's exhausting and stressful trying to communicate with anyone.

Jennifer · 29 October 2023

★★★★★ 5/5

Trustpilot

We were well informed all the way

We were well informed all the way. As we are not very good with technology we had to call in or ring the office. All the staff were very patient and kept us well informed.

Angela · 21 July 2024

★★★★★ 5/5

Trustpilot

Excellent service,very professional

Excellent service,very professional, held our hand all the way through the process. Nothing was to much trouble, quick response to any questions or problems. Thanks to the staff and especially Conor, great job. 😊

Neil · 7 September 2023

★★★★★ 5/5

Trustpilot

Brilliant Service

Excellent service and speedy communication. Thank you to everyone at the Mossley branch and special thanks to Geraldine Marsden who made the process as smooth as possible. Looking forward to working with you again in the future.

C · 16 June 2023

★★★★★ 5/5

Trustpilot

Recently bought our house with Ryder…

Recently bought our house with Ryder and Dutton and used there in house solicitors. Great service from Megan Cooke at RD chadderton office and informative service from solicitors. Also great value solicitors. Would definitely recommend. Thanks to them all for making our move run smoothly.

Joanne · 4 January 2024

★★★★★ 5/5

Trustpilot

Letting our property

Ryder & Dutton were superb assisting us through the process of letting our property. This was all new to us and it was great having that support especially from Lucy Clifford who was our contact! Many thanks😊

Josephine · 13 June 2024

★★★★★ 1/5

Trustpilot

Avoid this Estate agents

Arrogant, uninterested, unresponsive and rude throughout the process !Do not use and do yourself a favour cross over the road and go with Clarke & Co much harmonious service and also much cheaper to sell your house5* to Clarke & co

Caroline · 27 March 2024

★★★★★ 5/5

Trustpilot

Gabrielle has been a pleasure to deal with.

I’ve had a great experience dealing with Gabrielle and Ryder & Dutton so far. The process has been well explained and communication has been great! Highly recommend dealing with them if renting, buying or selling property.

Kwame · 29 June 2024

★★★★★ 5/5

Trustpilot

Very helpful team

Lisa Royle was so helpful and encouraging when we were struggling to sell. She kept me focused and updated which I really appreciated. I would certainly use their team again.

Deborah · 7 December 2023

★★★★★ 5/5

Trustpilot

Buying our home

I’m a first time buyer in a very tricky market at the moment and after what was a very long road to getting the house completed, myself and my partner honestly can’t thank all the staff at Ryder and Dutton for all their help. They went above and beyond on helping contact people, keeping us informed, chasing questions and trying to get us all answer we needed. They made a long journey a little bit easier for us and I would definitely recommend. All the staff were extremely helpful and always tried to get the answer and always called us back in a timely fashion. Would definitely recommend to anyone buying a home. Thanks

Mr · 20 October 2023

★★★★★ 5/5

Trustpilot

Both Gemma Horn and Sheldon Cunningham…

Both Gemma Horn and Sheldon Cunningham were unbelievably helpful at all time. Any queries were answered very quickly and everything ran very smooth.

Anthony · 2 May 2024

★★★★★ 5/5

Trustpilot

Superb service

I’ve been with Ryder and Dutton for a good few years with an excellent service in my letting properties highly recommend.

Stewart · 13 February 2025

★★★★★ 5/5

Trustpilot

Michaela was so helpful from the start…

Michaela was so helpful from the start of the process until completion of sale . She always kept us informed throughout the sale . I would highly recommended them to use .

Bev · 17 October 2023

★★★★★ 5/5

Trustpilot

We had a fantastic experience with…

We had a fantastic experience with Catherine and the whole team at The Heywood branch , seeing through our recent purchase , negotiation on a fair purchase price and seeing through the purchase thereafter . Would advise this company to both sellers and buyers who would like a professional and pleasant service.

Moishe · 3 July 2023

★★★★★ 5/5

Trustpilot

Clear updates and help!

Geraldine Marsden gave me clear and consistent updates throughout the whole sale. So helpful and quick to reply to any queries, made the process much less stressful.Thank you!

Katy · 3 November 2024

★★★★★ 5/5

Trustpilot

Lizzie Gamwell was a pleasure to work…

Lizzie Gamwell was a pleasure to work with and helped us with any questions, queries and advise we needed to move into our new home. Thanks to Lizzie and the team.

Gaz · 8 November 2023

★★★★★ 4/5

Trustpilot

Good service from start to end would …

Good service from start to end would definitely use them again was kept informed all the time michaela Ammaarah and jade fantastic team to do business .Thank you all.

Mr · 18 October 2024

★★★★★ 5/5

Trustpilot

Just purchased my first house from…

Just purchased my first house from Ryder and Dutten. It was a stressful experience as being a first time buyer. I'm very grateful to Geraldine Marsden for all the help and support . She kept me informed thoughtout and chased various people when needed. If I was buying another house I would choose Ryder and Dutten and Geraldine Marsden Thank you for all the help

Farah · 13 August 2024

★★★★★ 5/5

Trustpilot

My sales negotiator Amy a kept me…

My sales negotiator Amy always kept me informed and upto date with the sale of my property. She was very helpful and very knowledgeable. If I had any questions or issues, I could always call Amy, and if she was unavailable she would call me back.

Tracey · 28 November 2023

★★★★★ 5/5

Trustpilot

Sarah Green - Excellent

Sarah Green has given excellent help to me as a Landlord. Her manner is friendly, professional & nothing is too much trouble.

JANET · 26 January 2025

★★★★★ 5/5

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Michaela and Jade were so professional…

Michaela and Jade were so professional and always there for any help.Excellent service all round and kept us up to date at all times.Thank you

Deborah · 16 March 2024

★★★★★ 5/5

Trustpilot

Had a very good experience buying with…

Had a very good experience buying with them. When i got my house keys i was present with a very nice box of goody bags and keychain. Loved the feeling.

Arsam · 28 September 2024

★★★★★ 5/5

Trustpilot

Jade and Michaela

Jade and Michaela , were amazing and very supportive during the process of purchasing my house. They were always readily available and willing to help. I can not recommend them enough.

Emma · 11 September 2024

★★★★★ 5/5

Trustpilot

Definitely recommend using this estate…

Definitely recommend using this estate agents The move manager Geraldine was amazing keeping you inform all thought out the process. A1****

Kyle · 30 May 2024