Every review we hold for the Calderdale office, from every platform, shown as written. First names only.
★★★★★ 3/5
TrustpilotLiterally depends on who you deal with
Literally depends on who you deal with. Some of the staff are great, some are… well let’s say not so great. From what I can gather they’re understaffed and a lot of things seem to be forgotten about, or not chased up. I’ve dealt with plenty of estate agents in my time and these are certainly not top of the list- but a few great staff members keep them from sinking to the bottom. Wouldn’t recommend but also wouldn’t feel fair if I said don’t use them.
John · 9 December 2023
★★★★★ 5/5
Trustpilot5 stars
Geraldine was very helpful throughout the sale of our home, providing frequent updates and assistance when required. Very happy with the level of service overall
S.Butterworth · 29 April 2024
★★★★★ 5/5
TrustpilotPositive
I was kept well informed throughout. Jade and Michaela were very helpful throughout the process. Positive experience. Thank you.
Amy · 13 August 2024
★★★★★ 5/5
TrustpilotMichaela and Jade were very…
Michaela and Jade were very professional, the service was personal, they were easy to get hold of and very knowledgeable .
Fotik · 8 July 2024
★★★★★ 5/5
TrustpilotBest estate agents in the Colne Valley
Fantastic service from all at Ryder & Dutton from start to finish we would highly recommend them!! Kept us informed throughout the process and did everything they could to speed things along. 5 🌟🌟🌟🌟🌟
Adam · 27 August 2024
Agent replied · 22 November 2024
Thank you for your lovely review! We are thrilled to hear you had a positive experience and appreciate you recommending us. The Slaithwaite Team
★★★★★ 5/5
TrustpilotRecent house purchase
We recently bought a house from Ryder & Dutton.
Emma · 12 May 2026
★★★★★ 4/5
TrustpilotGreat company kept me informed along…
Great company kept me informed along the way , good understanding of what was going on , polite staff , highly recommended. Thanks William
Mr · 11 May 2024
★★★★★ 5/5
TrustpilotI had a good experience with my contact…
I had a good experience with my contact person (Jenny Boyle), she was always nice and polite. She gives me feedback at different stages, even when the former occupier of the property was not cooperative, she talked to me nicely.
Bombly · 10 May 2024
Agent replied · 22 November 2024
All the best with the new house, Bombly. Thank you for the positive review!Jenny and the Chadderton team
★★★★★ 5/5
TrustpilotThank you Naveen
Great service from Ryder and Dutton. Naveen dealt with the sale and purchase of properties. Her customer service was excellent. Communicated throughout the process and answered all our queries promptly. Thank you for all your support.
Mahbub · 22 July 2024
Agent replied · 22 November 2024
Hi Mahbub & Rezia thank you for the review! It was a pleasure to help you sell your property. I’m glad you’ve found your forever home! Kind regards,Naveen
★★★★★ 3/5
TrustpilotAverage
Communication at the beginning was great, however this wasn’t great towards the end and felt we had to chase everything, also sent a message once completed which was not passed onto the buyers. The photos and listing was great.
Kimberley · 29 May 2024
Agent replied · 22 November 2024
Hi Kimberley, thank you for your review. I am really pleased to heat that you were happy with our marketing and our initial communication. I am sorry that you felt the communication wasn't as regular towards the end of your sale. We do pride ourselves in having a dedicated staff member who actively progresses all our sales, ensuring things go through as smoothly and as quickly as possible so its disappointing to learn that you felt you had to chase things. We wish you all the best in your new home and we hope you settle in quickly. The Slaithwaite team.
★★★★★ 5/5
TrustpilotCan't thank Moria and Alex enough who…
Can't thank Moria and Alex enough who made the move into my new property an enjoyable and easy process.They were extremely professional throughout.Many Thanks 😊 Adam
Adam · 28 March 2024
★★★★★ 5/5
TrustpilotSarah keegan and the other agents were…
Sarah keegan and the other agents were very exceptional and professional in their handling of letting out my property. I have used their services before,this time they performed well.
Reg · 21 November 2025
★★★★★ 5/5
TrustpilotA great service from the whole team.
I cannot praise the team at Ryder Dutton highly enough. Ryan was so helpful and always professional, making our sale a very smooth experience.
Halina · 4 May 2024
★★★★★ 5/5
TrustpilotRyder and Dutton Lettings
I found Ryder and Dutton to be professional and efficient in marketing my property. Gabrielle was friendly, approachable and knowledgeable about the letting market.I would recommend them.
J · 5 March 2024
★★★★★ 5/5
TrustpilotRyder and Dutton have been fantastic at…
Ryder and Dutton have been fantastic at getting my house up for sale. Sarah Green in particular has been excellent at setting up everything we needed. Fantastic team!
Pete · 22 November 2024
Agent replied · 26 December 2024
Thank you for your kind words! We're delighted to hear you had a positive experience with us and that you were pleased with the service you received.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotLand Sale
Throughout a very protracted land sale beset by legal matters, Fleur Parfitt was ever helpful with advice on suitable buyers, chivvying solicitors and assisting with getting it over the line. SUuper service and highly recommended.
Malcolm · 31 August 2023
★★★★★ 5/5
TrustpilotBig thank you to Tracey & Emmy
Big thank you to Tracey & Emmy - house purchase now complete - we got there - great service with great result - thank you once again
Miss · 4 March 2024
★★★★★ 5/5
TrustpilotGreat experince and patient with us as…
Great experince and patient with us as we asked and asked 100s of questions. Jade and Michaela, you were both stars and id definitely use this service again.
Reddy · 21 November 2024
Agent replied · 22 November 2024
We're so happy to hear you had a great experience! It's wonderful to know that Jade and Michaela were so patient and helpful with your questions. We strive to provide excellent customer service and it's heartwarming to know we achieved that for you.
★★★★★ 5/5
TrustpilotGreat services
The whole purchase process was really smooth and quick. Thank you for the team and especially the move manager Jenny who made sure all the steps are well communicated :)
Ruby · 18 October 2024
Agent replied · 22 November 2024
We appreciate your kind words and are thrilled to hear that your purchase experience was smooth and quick. We're glad you found our team helpful, and we'll be sure to pass along your compliments to Jenny.
★★★★★ 5/5
TrustpilotFantastic Service
Fantastic, friendly service. Jade was great providing updates and couldn’t do enough to help with the house sale. Such a pleasure to deal with and a very professional firm
Howard · 15 January 2024
★★★★★ 5/5
TrustpilotCarmel was an excellent estate agent…
Carmel was an excellent estate agent for my recent purchase. Would recommend R&D
Jonny · 31 October 2024
★★★★★ 5/5
TrustpilotGreat service
Great service from valuation through to completion. Previously reviewed for Uppermill office as the sale moved there after acceptance of an offer.
John · 8 February 2025
Agent replied · 24 February 2025
Thank you for your kind words - We appreciate you taking the time to share your feedback!
★★★★★ 5/5
TrustpilotAmazing!
Absolutely fantastic team and the service is worth every penny! They are a credit to what they do. Michaela, Jade, Oliver, and Ammaarah. Thanks so much!
Ben · 13 December 2024
Agent replied · 26 December 2024
We are thrilled to hear about your positive experience! It's wonderful to know that our team exceeded your expectations. We appreciate your kind words and will share your feedback with Michaela, Jade, Oliver, and Ammaarah.
★★★★★ 5/5
TrustpilotZoe and all the team have been…
Zoe and all the team have been extremely helpful from my first appointment to the eventual sale. No matter what help was always available by phone emails or visits.Would strongly recommend.
Mr · 28 September 2024
Agent replied · 22 November 2024
We are thrilled to hear about your positive experience! It's wonderful to know that our team was able to provide you with the support and guidance you needed throughout the process. We strive to make every customer feel valued and supported, and we're so glad we were able to achieve that for you.
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