Trusted Agent profile · Calderdale
★★★★★
2,204 reviews across 2 platforms
8 Silver Street, Halifax, HX1 1HS, Calderdale, HX1 1HS
Ryder & Dutton's office in Calderdale, at 8 Silver Street, is rated 4.8 out of 5 across 2,204 reviews on two platforms.
Every review we hold for the Calderdale office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you so MUCH!!
After 10 months of complications (none of them caused by Ryder and Dutton) we finally got the keys this morning. Ryan has been fabulous, keeping us up to date and being the central contact. We could not have got through it without him.
5/5
TrustpilotA very good and seamless experience…
A very good and seamless experience from our initial enquiries through to exchange of contracts. Lacy Williams looked after us throughout with good communication and helping us through minor issues in the process.
We strive to provide our customers with the best possible service, and it's wonderful to know that Lacey was able to help you through the process! 😊
4/5
TrustpilotSales Team Experience
Nancy (Sales Team) did a wonderful job of keeping us informed through out the process and answering any questions we had regarding the sale - She did an excellent job maintaining an open line of communication and was always happy to help with any inquiries we had.
Thank you for leaving us a review, we hope you enjoy your new home 🏠
5/5
TrustpilotFantastic service
Lucy and Sarah were absolutely fantastic throughout the whole process, answered all my questions and got me in to look at properties straight away. Really friendly service and made sure that what could have been a really stressful time, wasn't. Thank you.
5/5
TrustpilotTop notch!
Polite, knowledgeable and just a pleasure in dealing with them😎
Thank you Dave & Janet- appreciate your 5 star review!!
5/5
TrustpilotFabulous service
Fabulous service . All staff especially Ashleigh, Georgia, amber were amazing and were so helpful and supportive. Thank you so much. A big thank you to Alex the manager . If we could give you a 6 star we would
5/5
TrustpilotThe ‘go to’ company to sell your home!
We’ve finally completed on our sale and purchase today! Ryder and Dutton were always the first choice for selling our home. I can honestly say the lovely staff have been with us all the way through the whole journey. Michaela and Jade have literally gone above and beyond their duties. Great people to deal with and highly recommended. Special mention to the lovely Oliver also. If you want to sell your house quickly and professionally then go no further than these guys. You won’t be disappointed!
5/5
TrustpilotGeraldine was very helpful and…
Geraldine was very helpful and communicative throughout our property purchase. The whole process went very smoothly.
4/5
TrustpilotResponsive
After a little less than great communication at the start service was excellent. Gemma Horn responded really well and resolved the communication issues. Josh Sidding has been brilliant - definitely going above and beyond.
5/5
TrustpilotGreat Service
Glad to have Lucy Clifford and Sarah Green handle our move, they were both really friendly and helpful. Everything was sorted as quickly as possible and we got our keys the day after the inventory was completed. All round stress-free experience. :)
5/5
TrustpilotExceptional and friendly service
Excellent service. My husband and I used Ryder & Dutton to sell our property back in 2024. They provided excellent service, kept in touch, provided updates and got potential buyers through the door. One of the best Estate Agents in the valley.
5/5
TrustpilotVery Professional
Made renting out my properties easy and stress free.Josh Langan along side Lucy Clifford were very professional. Kept me up to date during all the rental process from the viewings up until the tenant moving in.I would highly recommend Ryder & Dutton.
5/5
TrustpilotSpot on from start to finish!!! What a journey…
Tracey and Emmy at Ryder and Dutton have been absolutely amazing, I cannot thank them enough. No job was too big or small for them and they go on with it straight away. Thank you for all your help and hard work it does not go unnoticed. Like I said Friday if I ever move again in the future I will defo be coming back to you. Thank you again and all the best. Olivia Morgan ❤️
5/5
TrustpilotVery satisfactory experience
Ryder & Dutton Estate Agents are highly professional and supportive. Most especially Geraldine Marsden, the Move Manager. All issues throughout the purchase were handled efficiently and professionally.Thank you to the entire team.
5/5
TrustpilotOne of the better Agents
Purchased a property through them and as a landlord have done many times before using various Estate Agents these guys have been one of the best. Great help received throughout the process from Fiona and Kia.
Thanks Darrel! It was a pleasure working with you
5/5
TrustpilotFantastic service from start to finish. Highly recommended
Fantastic service from start to finish, the valuation with Jo was great, provided lots of information about the market, the local area and the suggested price was spot on, The Professional photographs were also amazing and really helped my property stand out. Tracey dealt with the initial marketing keeping me updated with viewings and offers and Emmy took over once an offer was agreed keeping the sale moving forward and giving me regular updates whilst liaising with solicitors and the buyers.A Professional, friendly service which I highly recommend and worth every penny.
4/5
TrustpilotGood Customer Service
Amy from Ryder and Dutton was there every step of the way of my property buying process. Took much longer than I would have liked, through no fault of their own. But, she did ensure that solicitors were responding to all queries in a timely manner. Would 100% recommend
Thank you for the review! I appreciate it is frustrating when the conveyancing process a long time, but I am glad we got you there in the end! Enjoy your new home 🏠😁
5/5
TrustpilotAbsolutely disgusting customer service
Absolutely disgusting company to use to value or sell your property. They undervalue your home to ensure you get a quick sale. They don't care about you as a client. They are very unprofessional and bitched about their competitors who we had decided to go with. We have the email to prove it and I am still very tempted to take this to the ombudsman and to the local media. Please do not use this company as they dont care about the client, they bring the area down and only care about making a fast sale.
5/5
TrustpilotCourteous and professional service
From start to finish a very professional and efficient service. Conor and Michaela were especially brilliant, guiding us through the experience every step of the way. Quick responses on email and phone. They always got back to us and left left us hanging.
5/5
TrustpilotRent on time package
I rented my house out through ryder and dutton ashton branch.I dealt with Gabrielle,Samantha and georgina.The marketing was fantastic,and all potential tenants fully vetted.i was very happy with the service I received thanks.
3/5
TrustpilotLack of communication and feedback
I feel like communication could have been better, I didn't seem to get much feedback, although when a sale had been agreed this did improve somewhat. I just feel like more could have been done to keep me updated.
Dear Ann, thank you for your feedback. It was good to chat to you this morning. I’m really pleased that you’re happy in your new home and hope that sofa arrives soon! I remember that you were on for over 7 months initially with another agent prior to Ryder & Dutton selling your home, so it has been a long process for you. We have had some changes in the team with a couple of internal promotions to other offices and a colleague on maternity leave, but the idea is that the service that you receive should be seamless, so I am sorry that we fell short of that.We were all delighted when we got the news that your sale had exchanged contracts. We are always looking at ways in which we can improve and be our very best and your feedback will help us towards this goal. Thank you again for choosing to sell your home with Ryder & Dutton. Wishing you all the happiness in your new home. Kindest regards, Graham.
5/5
Trustpilotselling made easier
Ryder & Dutton are very professional and the sales negotiators, Jade and Michael in particular, made contacting them easier and less stressful. They are friendly and very helpful, nothing was too much trouble. We had plenty of viewings with support. Thank you
Thank you for your kind words. We are so pleased to hear that you found Jade and Michael to be helpful and supportive throughout the process. We strive to make the experience as stress-free as possible for our clients.
5/5
TrustpilotRyder and Dutton
The staff were very helpful especialyly Alice, Zoe in the initial contact and negotiations on price. Then Geraldine was fantastic in keeping us updated and answering our queries.
5/5
TrustpilotGreat Service
Jade and Michaela were very helpful and was updating us on information needed when purchasing our first home. Great service provided
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