5/5
TrustpilotTracey kept us updated throughout the…
Tracey kept us updated throughout the process. From start to finish the team was professional, knowledgeable and incredibly supportive throughout the entire process. Thank you
Trusted Agent profile · Calderdale
Ryder & Dutton Halifax reviews in Calderdale
★★★★★
2,204 reviews across 2 platforms
8 Silver Street, Halifax, HX1 1HS, Calderdale, HX1 1HS
Ryder & Dutton's office in Calderdale, at 8 Silver Street, is rated 4.8 out of 5 across 2,204 reviews on two platforms.
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Reviews
Every review we hold for the Calderdale office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotProfessional from start to finish
Was very pleased with the end result. Our buyer's solicitors were very slow and caused us issues throughout the whole process. I am grateful for the tenacity shown by the Ryder and Dutton team (especially Conor) who without I think our onward purchase would have been jeaopordised and maybe even fallen through. I was kept fully informed by the team throughout which I appreciated. Thanks again to the team.
5/5
TrustpilotHighly recommended.
I can’t thank Catherine Salisbury at Ryder & Dutton Heywood enough for her incredible support throughout the entire process of my property purchase. From start to finish, she was nothing short of professional, efficient, and an absolute pleasure to deal with.
5/5
TrustpilotService with a smile, patience and competency
Thank you so much to Lucy Clifford and Kirsten Woodhead for handling my recent application for a tenancy and making what could have been a stressful time, easy and straightforward. Excellent customer service. Everything was dealt with professionally and efficiently. I was kept informed as to what was happening and up-to-date which was important to me. All staff and members of the team I spoke to were always helpful. Many thanks :-)
5/5
TrustpilotMatt Walsh was great during the selling…
Matt Walsh was great during the selling process of my property. He always kept me up to date with everything and assured that things went smoothly. Thank you for all your help
Agent replied · 22 November 2024
Thanks Chris for your review, It's great to hear Matt kept you up-to date and progressed things smoothly for you. Kind Regards - Team Rawtenstall
1/5
TrustpilotGiving one star as trying to buy a…
Giving one star as trying to buy a property is so hard with this agency, they put the house on for asking price let’s say 170.000 and even if u offer around 5,000 more, your offer will get rejected. Offered on a couple of houses with good offers according to the property and property area and still got rejected as if they just don’t want to sell a property to us, will be looking at other agencies then wasting time on this one.
Agent replied · 22 November 2024
Hi, we are sorry to hear you are dissatisfied with your experience. Please could you send some more details to reviews@ryderdutton.co.uk so we can look into this for you.Thanks,Ryder & Dutton
5/5
TrustpilotExcellent service from Jade and Michaela!
A huge thank you to Jade and Michaela for supporting me with my first home purchase and keeping me up to speed with the whole process!!
Agent replied · 22 November 2024
We hope you enjoy your new home. All the best.
5/5
TrustpilotBrilliant customer service
Sold my house last week and Megan was brilliant, kept me up to date regularly and answered any queries promptly. Couldn’t have asked for a better customer service!
Agent replied · 22 November 2024
Thanks Syma, please don't hesitate to contact us if you need anything in the future! - Megan
5/5
TrustpilotEfficient and friendly service
I recently bought a property from Ryder and Dutton and I found it to be a pleasant experience all the way through. Both Michaela and Jade were friendly and efficient dealing with my queries and they kept me informed of developments at all times, also the welcome pack that I was presented with on the day of the purchase was both unexpected and most welcome.
5/5
TrustpilotRyder & Dutton have just sold my home
Ryder & Dutton have just sold my home. I had a great experience with them from start to finish. Always on hand to answer any queries, speedy responses and plenty of updates. Catherine at the Heywood branch dealt with our sale, she is a friendly, efficient and thorough and we were very happy with her dealing with our sale. We would 100% recommend R&D. Thank you!
Agent replied · 26 December 2024
Thank you for your kind words. We are thrilled to hear that you had a positive experience selling your home with us. We strive to provide excellent customer service and are delighted to know that you felt well-informed and supported throughout the process. We are proud of our team and appreciate your recognition of their hard work and dedication.
1/5
TrustpilotNot a great experience
Not a great experience. Falsified feedback from a viewing that did not happen: I was asked to show viewer around as R&D not available. However, viewer did not show up. R&D provided me with feedback for a visit which clearly did not take place.At another viewing, R&D arranged accompanied viewing. The agent had not been to my property before, was not familiar with the property and went to the wrong property at the appointment time. Luckily, I was still in the local area and was able to return to the house to show the viewers around. After several frantic phone calls, R&D eventually showed up just as the viewers were leaving.These viewers went on to purchase the property. Had I not been nearby to show them around, I could have potentially lost the sale.On the whole, a very stressful process.
Agent replied · 22 November 2024
Dear Michelle,Thank you for your time when we spoke earlier today.As explained when we spoke, we would never falsify a viewing appointment and I hope I have clarified what appears to have happened with the viewer in this situation. However, I do accept that other aspects of the service you received from us should have been better and we apologise that the service you received was not always of the high standard we aim for.Kind regards,Jake RowsonSales DirectorRyder & Dutton
5/5
TrustpilotGreat service from start to completion
Great service from start to completion. Dylan and Laura were great keeping us updated and informed throughout the whole process.
5/5
TrustpilotCarmel is the best!
Carmel was amazing! So helpful and onit with her job. Would highly reccomend Carmel to anyone wanting to move house. Thankyou for making our expirience less stressfull!
Agent replied · 22 November 2024
Really appreciate the kind words, thank you!- Carmel & the Chadderton team
5/5
TrustpilotGreat service
We found a home we wanted to purchase by accident and as such needed to move quickly and get ours on sale. We chose Ryder and Dutton and within a couple of days we met with Leanne for our valuation and we were on the market at a price we were very happy with. The valuation process itself was very informative and in no way pressured or rushed. We were on the market within days and the photos and marketing were really good! Once on the market we were under the care of Martha who understanding our needs, quickly got us plenty viewings and an offer within 2 1/2 weeks FOR FULL ASKING price. The service has been incredibly informative and helpful and the communication has been fantastic. Would definitely recommend to anyone selling their house!
Agent replied · 22 November 2024
Thank you so much Dani! We're so glad we managed to help you! We wish you all the best. From the Slaithwaite team.
5/5
TrustpilotSarah was really friendly and helpful…
Sarah was really friendly and helpful with regards to the new property and the welcome pack was a lovely touch
Agent replied · 22 November 2024
We're so glad to hear that Sarah Green was able to provide you with a positive experience. We strive to make our customers feel welcome and valued, and it's wonderful to know that our welcome pack was appreciated.Gareth HuntHead Of Lettings
5/5
TrustpilotThanks to Lizzie and Mustafa
Thanks to Lizzie and Mustafa. great service kept well informed with every step of the way. nothing was too much for them. Would recommend ryder and dutton in the future. excellent
Agent replied · 22 November 2024
Thank you for the great review , we are glad you have a good experience with Ryder and Dutton from all the lettings team.
5/5
TrustpilotFantastic service with both selling and…
Fantastic service with both selling and purchasing. Elizabeth was in charge of both our sale and purchase and gave exemplary customer service, she was always quick to communicate with us and very friendly and helpful. Michael the branch manager was also extremely helpful and went above and beyond to help make our purchase as smooth as possible. Thoroughly recommend Ryder & Dutton as estate agents and would definitely use them again.
5/5
TrustpilotMichaela was the lead and did a great…
Michaela was the lead and did a great job but interactions with Jade or Ollie were great aswell, very helpful and professional so highly recommend
Agent replied · 22 November 2024
Took sometime but got there in the end. All the best.
5/5
TrustpilotExcellent service
Matt was always available to answer any questions we had. he went above & beyond, chasing the solicitors on both sides, reassuring us, when we felt like we was hitting a brick wall. Great service.
Agent replied · 22 November 2024
Thank you Carol for your 5* Review! It's amazing to hear Matt went above and beyond for you and kept you up to date. All the best from Team Rawtenstall.
5/5
TrustpilotMany thanks to Amy Heaton and the team…
Many thanks to Amy Heaton and the team at Ryder and Dutton with help selling mums house from overseas. Everything went very smoothly.
Agent replied · 22 November 2024
Thank you for taking the time to leave a review! We are committed to delivering a smooth and stress-free experience for our clients, and we are delighted to know that we achieved that for you ⭐ - Tony and the Oldham team
5/5
TrustpilotExcellent service from beginning to…
Excellent service from beginning to end. Special thanks to Michaela and Jade for their support and always keeping us updated.
Agent replied · 22 November 2024
We're so glad to hear you had a positive experience! We strive to provide excellent service and it's wonderful to know that Michaela and Jade were able to assist you. Their dedication to keeping you informed is truly appreciated.
5/5
TrustpilotVery Professional
Ada Grundy has been excellent in her communication and professionalism in dealing with our property purchase.
5/5
TrustpilotAbsolutely AMAZING
Absolutely AMAZING! Nothing was too much. Kept us informed every step of the way. Briony was a God send! THANK YOU 👍 XX
Agent replied · 22 November 2024
We are so thrilled to hear you had such a wonderful experience! It's fantastic to know that you felt well taken care of and that Briony went above and beyond to ensure your satisfaction. We appreciate your kind words and will share your feedback with the team.
4/5
TrustpilotLacey Williams was an amazing allowing…
Lacey Williams was an amazing allowing completion of the property to go smoothly.
Agent replied · 24 February 2025
We're so glad to hear that Lacey provided such a positive experience for you. We appreciate your feedback and will share it with her 😊
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Tell us what you need and we'll put you in touch. Ryder & Dutton Halifax hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Calderdale.
