Trusted Agent profile · Calderdale
★★★★★
2,202 reviews across 2 platforms
8 Silver Street, Halifax, HX1 1HS, Calderdale, HX1 1HS
Ryder & Dutton's office in Calderdale, at 8 Silver Street, is rated 4.8 out of 5 across 2,202 reviews on two platforms.
Tell us what you need and we'll put you in touch. Ryder & Dutton Halifax hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Calderdale.
Every review we hold for the Calderdale office, from every platform, shown as written. First names only.
5/5
TrustpilotMy experience with Ryder and Dutton
My experience with Ryder and Dutton had been excellent, Catherine Salisbury has kept me updated every step of the way. She is a credit to your company.
We truly appreciate your wonderful five-star review! We are so happy to hear that Catherine kept you updated every step of the way. We are delighted that you had such an excellent experience with us.
4/5
TrustpilotGood communication
The communication from the agent was great. Geraldine kept us up to date with where we were in the buying process and took any queries back to the vendor. We felt she smoothed the process.We would have given 5 stars but it was difficult to arrange the inital viewing.
We appreciate your kind words about Geraldine's communication and her efforts to make the buying process smoother. I am sorry to hear that we couldn't arrange the initial viewing at the time you requested - we'll take your feedback into consideration when improving our scheduling processes.
5/5
TrustpilotHuge thanks to Jaimie M and the team…
Huge thanks to Jaimie M and the team for all their help.
5/5
TrustpilotCannot fault Ryder& Dutton
Excellent service from start to finish with Ryder&Dutton ,we was allocated Catherine Salisbury to deal with , Catherine was amazing through the whole process ,keeping us updated at all times ,even when our buyer was messing us about at the last minute ,she is very professional and courteous ,and more informative than our Solicitor. Definitely Recommend this company
Thank you so much for the wonderful review. We wish you so much happiness moving forward. All the very best!
3/5
TrustpilotThink twice before choosing your agent
I have been actively persued by Michaela Hewson to write this review (at least 3 times!)....I was reluctant to write one as I have nothing nice to say about her, hence my reluctance to write one...and I'm not the only customer that feels this way about her. I feel her communication style needs working on and she doesn't appear to act neutral in her dealings, I asked her manager, Oliver White if someone else could deal with my case, he wasn't supportive at all towards me and ignored my request, he doesn't want to know you once he's signed you up although he says at the time, any problems get in touch with me...on the other hand I cannot thank Jenny Boyle enough and Jade Pass was also very helpful and polite. I went with R & D because they control the market and buyers look at their website first (in my opinion), I must point out that you don't have to pay their large costs ...you can negotiate your costs. I do not want a reply from R & D thank you very much...enough has already been said....😞I woud like to thank Jenny Boyle and Jade Pass for all their help.
5/5
TrustpilotLisa didn’t give up even after 14 months
Lisa was able to move me along at a pace I need to go. She was always there for advice and guidance. She kept working for me when the buyer was getting complicated 14 months and we’ve got there with Lisa. It would not have been done.👍 without Lisa.
We are thrilled to hear about your positive experience with Lisa. It's wonderful to know that she was able to provide you with the support and guidance you needed throughout the process. We appreciate your kind words and are glad that Lisa was able to help you achieve your goals.
5/5
TrustpilotVery efficient service
Gabrielle was most helpful, friendly and informative from the very first contact. She has been easily accessible to discuss any queries and is very prompt in her replies.It has been a very easy process following her advice and guidance from the offset.I’d recommend using Ryder and Dutton as letting agents to anyone considering letting their home.
Thank you for leaving a review Gaynor. I am so pleased that you have felt so confident in our service so far.Kind Regards, Gabrielle Wray MARLALettings Valuer
5/5
TrustpilotPurchased a house through Ryder &…
Purchased a house through Ryder & Dutton the Heywood branch and the purchase from start to finish was handled professionally by Catherine and the team , I was kept up to date constantly with the progress and would definitely recommend using them to anyone
Thank you for your kind words about your recent home purchase experience. We are thrilled to hear that you were satisfied with the service you received from our Heywood branch. We strive to provide a seamless and positive experience for all our clients, and we are delighted that Catherine and the team were able to assist you throughout the process. We appreciate your recommendation and will share your feedback with the team.
5/5
TrustpilotProffesional, helpful and caring
Throughout the process Ryder and Dutton have been fantastic. Even with teething problems from either side the chain or something needed updating on the listing they were proffesional, helpful and most importantly caring. Alex who manged our listing was always approachable kind and helpful answered any questions and took time to make sure we understood everything and that we were happy with any amendments throughout the listing process. Once a sale was agreed, we were the managed by Megan who fought tooth and nail to get the sale through even when problems arose thoughout the chain. We were always kept informed and had regular updates on how the sale was progressing. We cannot sing Ryder and Duttons praises enough, and we thank Graham and his team at the rawtenstall branch for everything to make a stressful process a lot easier.
5/5
TrustpilotI had a good experience with ryder &…
I had a good experience with ryder & Dutton,miss Rachel hilton was very helpful and respectful,I reported a incident on the 1st day of my move in and the problem was resolved the next day,
Thanks for taking the time to share your experience. Gareth
5/5
TrustpilotFrom the day I made an offer on a…
From the day I made an offer on a property in Stainland, Halifax, Ella was always on the other end of the phone to answer any queries I had. Nothing was too much trouble to her and if she couldn’t answer my questions immediately, she always rang me back as soon as she could. Ella has a warm, friendly manner at all times and I wouldn’t hesitate to use Ryder and Dutton in Halifax again if the need arose.
5/5
TrustpilotOutstanding service from Nicole Ambrus Malala Lettings Valuer
I'd like to say Massive Thank you Nicole for helping me to market my property for rent. She is exceptionally dedicated and helpful from start to l finish. Nicole was communicating with me at every stage of renting the property, I couldn't do it with her continues support in this matter.
We're so glad to hear about your positive experience! It's wonderful to know that you were so well taken care of. We're proud of our team and appreciate you taking the time to share your feedback.Gareth HuntHead Of Lettings
5/5
TrustpilotAmy Heaton of Ryder Duttion deserves 5 star
Amy Heaton has been amazing in helping me on my journey to purchase my first house.Complications do arise, but Amy has progressively guided me through every step of the way providing support and guidance from Acceptance to completion. Very rare trait found nowadays to get someone who takes their work seriously.
We are so happy to hear that you had such a positive experience with Amy. It's wonderful to know that she was able to provide you with the support and guidance you needed throughout the home buying process 🏠
4/5
TrustpilotGood reach of buyers
Once Michaela took over the selling of the property and managed negotiations all went well.Mixed feelings initially when we didn’t really have a person to liaise with. Thought it was Oliver but he was always too busy to speak with us Continuity is very important when selling your property
We appreciate your feedback and understand the importance of consistent communication during the selling process. We strive to provide a seamless experience for our clients and will take your comments into consideration as we continue to improve our services.
5/5
TrustpilotAneeka Baker
Aneeka Baker - Ryder& Dutton Estate Agents was absolutely fantastic,👌✨💯 I think that Anneka Baker is really a professional employee, she really knows her job, she is strong with real estate knowledge. It always updates the process of buying and selling. 🤗. I highly recommend Aneeka Baker 💯👌
Thank you for your kind words. We are so pleased to hear that you had a positive experience with our team. We strive to provide excellent service and are delighted that you found to be knowledgeable and helpful.
5/5
TrustpilotBy far the best agent in North Manchester.
Great branch! By far the best agent I have dealt with. Professional, transparent and very well organised. The whole team keep you well updated throughout- I dont think we ever had to chase! A huge thanks to Lisa Royle and her team, you guys really are brilliant :)
We are thrilled to hear you had such a positive experience with our team. It's wonderful to know you found us professional, transparent, and well-organized. We strive to keep our clients informed every step of the way, so we're delighted you never had to chase for updates. Thank you for your kind words and for recognizing the hard work of our team.
5/5
TrustpilotThanks Geraldine
Geraldine Marsden was the move manager for our house sale and I couldn't thank her enough. What was a stressful situation due to solicitors, Geraldine managed to keep us well informed and worked closely with both sides to ensure we completed. Thanks Geraldine!
Thanks for your review Kim, hope your enjoying your new home! - Leon
5/5
TrustpilotHave just agreed a rental via Ryder &…
Have just agreed a rental via Ryder & Dutton and the whole process has been seamless, quick and easy thanks to Gemma Horn and Josh Sidding who could not have been more helpful. Communication was excellent from beginning to end and they were always happy to answer my questions and guide me through the process. I would not hesitate to recommend Ryder & Dutton and would like to extend a big thank you to Gemma and Josh.
5/5
TrustpilotOutstanding Support from Michaela and Jade
I recently purchased my home through Ryder & Dutton, and I can’t speak highly enough of Michaela and Jade for their fantastic support throughout the process. From the very beginning, they were proactive, professional, and truly committed to making the experience as smooth as possible. Michaela was always on hand to answer my questions, providing clear, detailed responses that really helped me feel at ease with every step of the purchase. Jade was equally attentive, ensuring that any queries or concerns were promptly addressed, and both worked tirelessly to keep everything on track.They kept me well-informed from start to finish, even going above and beyond to handle some last-minute challenges that arose. Thanks to their dedication and expertise, I felt confident and reassured throughout the entire journey. If you’re looking for an estate agent that genuinely cares and goes the extra mile, I highly recommend Michaela and Jade at Ryder & Dutton!
5/5
TrustpilotCatherine of the Ryder and Dutton team…
Catherine of the Ryder and Dutton team at Heywood has been nothing short of exceptional!
Thank you very much for the lovely feedback! We are very pleased that you had a positive experience with Catherine!
5/5
TrustpilotMatt was amazing in helping me purchase…
Matt was amazing in helping me purchase my first property. He kept me informed every step of the way in a lengthy process and was very responsive to any questions that I had. I am very happy with the service and to be now in my new home. Thanks again Matt 😊
Thank you so much for the positive review, Andrea! It was a pleasure working with you. - Matthew ClaytonBranch Co-ordinator
5/5
TrustpilotA Superb long established estate…
A Superb long established estate agents!Having just completed a purchase with Ryder and Dutton as the sellers agent,cannot recommend highly enough Amy Heaton has been fantastic, responding quickly to emails and queries and really going that extra mile to try to help with unresponsive solicitors.Fantastic! Many thanks
Thank you for your kind words and for taking the time to share your positive experience! We appreciate your recognition of Amys hard work and dedication to providing excellent service ⭐
5/5
TrustpilotGreat customer service
Amanda and Lucy were extremely helpful in moving in process. Lucy was easy to contact and made the application seamless. Amanda was very helpful in getting our move in sorted and a pleasure to have in the process of getting everything sorted in our new home! Would highly recommend for those looking to rent/buy a property!
Thanks for your 5 star review for Amanda & Lucy and all the best in your new home.Gareth HuntHead Of Lettings
5/5
TrustpilotI dealt with Nancy Holden at Ryder and…
I dealt with Nancy Holden at Ryder and Dutton oldham Branch ,she was excellent with the sale of my late Dad's house she made the sale of the house more bearable for me at this sad time she kept me informed of all updates I would recommend this company for the sale of a house
Thank you for sharing your experience with us, we're really happy to hear you were pleased with our service
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Ryder & Dutton Halifax hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Calderdale.
