Trusted Agent profile · Calderdale

Bridgfords Halifax Sales reviews in Calderdale

3.2

★★★★★

773 reviews across 2 platforms

12 Bull Green, Halifax, HX1 5AB, Calderdale, HX1 5AB

Bridgfords's office in Calderdale, at 12 Bull Green, is rated 3.2 out of 5 across 773 reviews on two platforms, including 317 Google reviews rated 4.7.

Google logo

4.7 / 5

317

Reviews on Google

This office

Trustpilot logo

456

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Calderdale office, from every platform, shown as written. First names only.

1/5

Trustpilot

Sadly I won’t go into details but had a…

Sadly I won’t go into details but had a truly awful 1 star experience with Louise sawyers,

Greg · 25 January 2026

1/5

Trustpilot

Happy to waste your time

Awful experience. It started with receiving numerous phone calls despite being informed that I was unavailable that day. My original viewing had been rearranged without my consent or informing me, to a day that I had stated I was unavailable. Resulting in no estate agent showing up to my originally scheduled viewing. When phoned to find out what was happening the estate agent rearranged to later that day, to which they didn't show up again because they had miss placed the keys to the property, resulting in wasting 3 hours of my day off, and untold worry to the sellers. Absolutely disgraceful service, with no respect for their clients time or property.

Ellen · 6 July 2023

5/5

Trustpilot

Great experience with Luke Squirrel

I had a really smooth experience with Bridgfords and this is all thanks to Luke Squirrel, the lettings negotiator who helped me through the process. He was e totally helpful with accurate information and timely response. Thank you Luke !

Olamide · 5 October 2022

5/5

Google

Bridgfords absolutely deserve a five-star rating. They recently helped me to rent out my flat and I found the process incredibly smooth and efficient from start to finish. Matthew and Sarah in particular have been brilliant. They’re friendly, proactive and professional, and both went above and beyond for me on more than one occasion. I wouldn’t hesitate to recommend Bridgfords.PositiveResponsiveness, Quality, Professionalism, Value

Change · 24 October 2021

Agent replied · 23 October 2024

Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Google

A joke, no wonder their for sale properties constantly need reducing, no one is willing to take a phone call! Embarrassing.

Matthew · 11 December 2024

Agent replied · 25 December 2024

Hello Matthew, Thank you for your feedback. I'm sorry to hear about your experience and would like to understand more about what happened. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team

5/5

Google

Sarah and Royston have both been exceptional in every aspect of the lettings experience, providing a professional and friendly approach. I couldn’t be happier with the service from the team!

Jack · 13 July 2024

Agent replied · 9 January 2025

Thank you for taking the time to leave us this great 5* review Jack. Kind regards, Lucy, Customer Relations.

1/5

Google

Having so many issue with new house I’m renting. Mould and damp but birdgefords do not want to help, months after month and issue is still going on, not great to use while renting, buying from them may be different

Curtis · 15 May 2025

5/5

Google

I can highly recommend the lettings team at Bridgfords to source good quality tenants in a prompt, efficient and professional manner. Sarah B has gone over and above in her own time to make sure we have been reassured throughout this process.

Kimberley · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Sarah and Royston have both been exceptional in every aspect of the lettings experience, providing a professional and friendly approach. I couldn’t be happier with the service from the team!

Jack · 25 June 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us this great 5* review Jack. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Avoid this company at all costs

This estate agents are the worst I have ever dealt with. I have had a deposit issue with them since 2022 and this has remained unresolved because the branch manager is very unhelpful, obnoxious and rude. She doesn’t have the word assist or help in her vocabulary. I have had several conversations with her via email but somehow on my recent contact she has sent a reply citing confidentiality. Yet she has sent emails with personal information and details previously. After that she commands you to call the office phone which is never answered.

Sandra · 27 April 2023

1/5

Trustpilot

The worst experience I have ever had…

The worst experience I have ever had with an agency.They are rude and not professional. They pretended to have the money via call before I even received a proper contract for the flat.Then, they told me to get the keys and find the flat by myself. They did not even show me where the flat is. I will avoid to have deals with them in the future.

Simona · 4 March 2024

1/5

Trustpilot

Avoid this agency by all means

Avoid this agency by all means. They attract landlords who will lie to you about the history of the property and it’s current state (mine was infested with massive rats which the landlord claim to know nothing about until I called exterminators who found evidence from a different extermination team)The staff will make promises to you and not fulfil them ( I agreed to take a contract pending they would clean the property, however it was inhabitable for 3 days before the landlord arrived to clean. Agency promised to refund those three days but choose to ignore this state 6 months down the line and this cost me money as the tenant.I have never written a review in my life and I’ve rented for 10+ now and I have experience a lot. I would never recommend this agency even to my worse enemy.

Collins · 5 April 2023

1/5

Google

Absolutely terrible. Would not recommend letting from this company. Take forever to get repairs done and then send engineers, builders, etc round with no warning at all.

Grei · 25 July 2024

Agent replied · 23 October 2024

Hello Grei, I'm sorry to hear about your experience. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Kind regards, Lucy, Customer Relations.

5/5

Google

Amazing people and so helpful would recommend to everyone who need a lovely home fast service too cant thank you all enough

Bradley · 9 October 2024

Agent replied · 23 October 2024

Thank you Bradley for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

This is my first experience with any Agency in UK. At Bradford Halifax, I have interacted Feriel and Alex, Both are very soft spoken. At initial level both help me a lot on required queries and building understanding on process.

Pushkaraj · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Excellent service throughout the whole…

Excellent service throughout the whole move process. Can’t thank Ben enough as he ensured everything went as smoothly and quickly as possible! Thank you so much again. Highly recommend

Lauren · 5 June 2023

5/5

Google

Great service from the start. Alex took a great interest in our property and pitched it at the price which we felt was spot on. Within 24 hours we had a queue of potential buyers lined up. The photographer also did a great job at capturing the property at its best.

Steve · 24 October 2022

Agent replied · 23 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

First home - couldn't have done it without them!

I recently bought my first home and couldn't have done it without the help of Chloe, Ryan and Gemma. They offered their support from start to finish and always explained what was happening. They were always there to talk and would reply to emails quickly. They really eased the stress of moving into a new home. I will definitely be using them again in the future and will be recommending them to family and friends who move within the area. Thanks so much to the whole team at Bridgfords x

Leah · 28 January 2023

5/5

Google

Alex who did the valuation for my property was very knowledgeable and informative on the process of selling. My property sold within a week of being advertised. Alex and Amy in the sales office were extremely attentive and communicated information well when needed. I would recommend Bridgfords to family and friends for a fast and efficient sale. ThanksPositiveProfessionalism

Emily · 24 October 2021

Agent replied · 23 October 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Brilliant service at Halifax branch through Lee Johnson! He went out of his way to make sure I got my mortgage acceptance after my first one got refused listened to what I wanted to do and made it work for me. Top guy and easy to deal with recommend highly!!

Danny · 24 October 2022

Agent replied · 23 October 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

I have personally received excellent service, fast responses and exceptional results from Brigdfords. Joe, in particular, was impeccably fast with his responses and very effective with his communication. Would highly recommend for anyone looking to let a property.

Lewis · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

1/5

Trustpilot

DO NOT USE THESE!!!!

DO NOT USE THESE!!!!The worst estate agents ever. If you’re considering them, do not do it. So at the end of October i needed to move out. So i found a flat, viewed it, applied, got accepted. So obviously i handed in my notice at my current housing. I requested to send my boyfriend to pick the keys up as i was in work until 6pm. Double, tripple checked if they needed any confirmation for him to collect them. Was advised they needed nothing as they would recognise him from the viewing. At the point of the keys being handed over they told my boyfriend he had to sign on my behalf… As the estate agent walked my boyfriend up the stairs of the flat she advised him that some pidgeons had broken in and pood all over the floor. Baring in mind at this point, i’d spoken to her on that day and paid over £1000 to their company. It is just me on the agreement so it’s a breach of DPA that they advised my partner that and not me on the call where i paid them money. I asked to get keys early so i could move in my stuff. So with the bird poo all over the floor i did ask how they expected me to move my furniture over that. After confronting the company about advising my partner to sign my name i was advised WE should have known that was wrong. It took a week to sort this out, i have now had to find other housing as i had about 2.5/3 weeks until im a 19 year old homeless person… After displaying my annoyance to the company the rudely asked if i could live at my parents or my boyfriends… I have finally managed to get keys for a new flat however now i only have 4 days until my tenancy runs out. Baring in mind i work 7:30am-6pm so now i’m having to rush everything in 4 days. Also, the day i picked up the keys i was told they didn’t have the key for the front door of the flat building which is by the car park. So now i’m left with 4 days to move my stuff in & no access to the building. I must admit, i do have a key to the other door on the building. however to get to that door you have to cross a bridge, go up and down some stairs therefore is the complete opposite of convenient. This estate agents is a joke and has only caused me stress. If i didn’t have limited time to leave my current property i would not be staying with them.

Gemma · 16 November 2022

1/5

Trustpilot

I would not recommend using Bridgfords…

I would not recommend using Bridgfords based on my recent experience.

Simon · 9 January 2026

1/5

Trustpilot

Absolutely disgusted with this place

Absolutely disgusted with this place. Went to rent a house. Discussed my situation my income everything I could I was upfront about. Was told I had the house and asked to pay a holding deposit and hand my notice in to my current landlord. House definitely ours. Had 2 guarantors which was all accepted by the landlord. Start packing my house have my current landlord accept my notice and put my house back on the market. 2 weeks later get told I can no longer have the house I failed credit check. They were told from day 1 I would fail hence the guarantors. Was told I came back bankrupt which is not true. Asked if I could do anything to prove this wasn't true. Was told doesnt matter you can't have the house. So no home to move into and a home I have to leave with 5 kids in tow. Disgusted with them. Oh and lose the holding deposit they said I needed to place after being told I was accepted. Literally left us with no home!!!!

Rachell · 31 October 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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