Every review we hold for the Calderdale office, from every platform, shown as written. First names only.
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5/5
GoogleVery helpful an assets to bridgfords estate agents Highley recommended feriel was very professional and she was very helpful with all our inquiries and went beyond means to get the completion done very grateful to her hard work π β¦
Adi Β· 25 July 2024
Agent replied Β· 23 October 2024
Thank you for your 5* review and recommendation Adi. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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1/5
TrustpilotDont Waste Your Time
I had a very bad experience with one of their estate agent in cheadle hulme. Be aware of Omara, she views you the property and stands still and doesn't even puts up an effort to speak or show the property. A pure lack of training and wonder how bridgfords keep a check? On top, if there's other properties to see, they'd give you excuses and never deliver what they promise, delays on delays. I guess barely they have good agents and mostly its all bad. Its pitty to know what such companies has such employee who works as if they are forced to do so.
Zehran Β· 17 February 2024
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5/5
GoogleI am very pleased with the help I received from Joe Tasker. He was very friendly, kind, patient and responded promptly and quickly to every email.
I would strongly recommend anyone looking for a home to contact Bridgfords Sales and Letting Agents Halifax.
Thank you so much for your help Joe. βΊοΈ(Andreea Orzu)
Andreea Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you Andreea for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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1/5
GoogleAbsolutely shocking letting agents.....slack set up and even slacker staff. Theres many more better agents to go through dont touch bridgefords with a barge pole. Over so many years we've had so many problems with reporting repairs they just never get back in touch.... and when your waiting 2 month for a smoke detector to be replaced speaks volumes, and that's having chased it twice a week . So as in many replays re how customer service is important to them...they need to buckle there ideas up. Do your research theres a lot more reviews re bridgefords dont settle with Google's.
Noreen Β· 25 October 2019
Agent replied Β· 23 October 2024
Hello Noreen. I am sorry to read that your experience did not meet your expectations. Countrywide take all feedback seriously and I would like to ask that you email full details to review@countrywide.co.uk and your issues will be investigated by the Customer Relations Team. Kind regards, Mark
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5/5
GoogleHighly Recommend the team at Bridgfords!
Great service from all the team, I've mainly spoken to Chad, but when I've spoken to other staff members they have been of great support. I'm very happy to call up with any questions as I know I will be getting a friendly voice who is more than happy to help.
I trust when Chad says he is going to look into something or chase something up for us and all queries are resolved with efficiency, courtesy, and very promptly.
Would not hesitate to recommend the company to anyone looking to, in our case, renting.
Dale
Dale Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at the Halifax branch.
Kind Regards, Sarah
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5/5
GoogleCannot thank or reccommend Lee at Bridgfords Halifax enough!! Before meeting Lee we didnβt even think we would be able to get a mortgage, now we are set to get the keys to our first family home this weekend and itβs all down to Lee. As first time buyers we didnβt have a clue what was involved with buying a house, Lee took us through every step making sure we understood everything and made the whole process a lot easier. Lee got us a brilliant mortgage and cover that suited our needs and we wouldnβt have been able to get that without his help. He also helped us deal with our solicitors and was more than happy to help us wherever needed. Meetings and phone calls were always professional but very personable and he was great to work with. Thanks again Lee we really wouldnβt have been able to buy our own house without you. Will definitely be recommending to friends and family!
Raechel Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you for your 5* review and kind comments. I'm pleased to hear that Lee has guided you throughout the process. All the best in your new home, Mike.
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5/5
GoogleLee of Countrywide helped me to find a mortgage deal. He was amazing and made what could have been a scary and painful process, simple and (relatively) fun. He made sure I fully understood my overheads and what would be affordable for me and always took the time to explain things in a way I would understand. He was very personable and easy to deal with and supported me throughout. He even made sure I got a better mortgage rate once things were in progress. Top notch.
Hannah Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you for your 5* review of out Financial Service Advisor.
Kind regards, Scott
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5/5
GoogleIt was a very good experience with Bridgfords, their services are welcoming and very professional, I would recommend it for anytime.
Is definitely going to be Bridgfords agency when am ready to buy my own house.
Patrician Β· 23 September 2024
Agent replied Β· 23 October 2024
Many thanks Patrician for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleBridgfords advertised and sold my house in Bingley swiftly with great personal service and professionalism.
Alex the sales agent with my property was very attentive and extremely helpful l.
I recommend Bridgfords Halifax as your first choice to sell your property!
Thank you to the team at Bridgfords Halifax. π
Inese Β· 28 December 2023
Agent replied Β· 23 October 2024
Hello Inese, Wonderful to read your kind review and thank you for your 5*!
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1/5
TrustpilotNot a great experience
We went to Bridgfords because they got the best reviews on Google. OMG if they are the best, just imagine what the worst would be like. Gave us a very dodgy valuation 30% above what we eventually sold it for.
Honest Β· 8 September 2025
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1/5
TrustpilotDo not trust them, they will rob you blind
Do not under any circumstances go with these! They will steal from you. They never asked prior to us applying whether we would need a guarantor and because it became obvious we did after application they decided not to go with us and stole our holding deposit from us. We a family with a small child and a baby on its way and they refused to give us our money back. They wouldn't budge a little bit. Not even offer a little bit back. Horrible estate agent that will rob you blind. Do not trust them!!!!
Natalie Β· 26 January 2024
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1/5
TrustpilotZero engagement for deposit return
My tenancy ended on 9th Jan and I emailed Bridgfords to ask how I go about getting my deposit back.Emailed again on 15th Jan saying there had been no reply received to my request.An agent did respond so say someone from the deposit team would be in touch.Chased again on 22nd Jan advising that nothing had been heard - to date zero response.They were very good when it came to take my money. There can be no excuse for the lack of engagement. A dispute has been raised with MyDeposit.
Katherine Β· 26 January 2024
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5/5
TrustpilotWe highly recommend Bridgfords
We highly recommend Bridgfords - Whitby. Maddie, Victoria and the team are amazing. They are very approachable, friendly, have excellent communication and also very knowledgeable on the area and of the market.
Mr Β· 23 January 2024
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1/5
GoogleUseless and embarrassing customer service when trying to by a house.
Will only co operate if you agree to use their own mortgage adviser- we already had one, yet they kept calling and being incredibly rude and pushy. At the same time, Alex ignored calls and voicemails- we would call and get ignored, then call off a different number and they would answer.
M Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
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5/5
GoogleReally happy with the service that is been provided by Bridgords team, with no hesitation about recommending them to friends , colleagues, family!
Thank you Bridgfords team !!!
Gina Β· 20 December 2024
Agent replied Β· 25 December 2024
Thank you Gina for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
TrustpilotBridgfords Denton team was extremelyβ¦
Bridgfords Denton team! 5*Denton branch team was extremely helpful, professional and pleasure to dealing with. They helped me to make my move to a new property within a couple of weeks and supported me throughout, including communication with all the suppliers. Megan was absolutely brilliant, she showed great support and care, professional approach in a timely manner. I would highly recommend.
Oleksandra Β· 5 February 2020
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5/5
TrustpilotGreat company to deal with veryβ¦
Great company to deal with very professional couldn't help me enough would definitely recommend.
Mrs Β· 15 April 2026
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1/5
GoogleDonβt rent or buy a house of these Iβve spent loads of money on a property they evicted me from 12 Hambleton Cresent Mixenden Halifax then sold house with all my furniture still inside horrible people took piss basically been to police station told me that I needed proof of my own goods lol
Louise Β· 8 March 2025
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5/5
GoogleEmily rawson is absolutely amazing at her job ,she helped us so much, never made us feel uncomfortable from start to finish she is a true professional thanks for everything!!
Hackz Β· 28 October 2024
Agent replied Β· 11 November 2024
Hi Hackz 18,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Emily provided you with such excellent service. Your kind words mean a lot to us.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleAmazing estates agents. This was my first time renting and they helped through every step of the way. They sorted all issues with the property immediately and communication was brilliant throughout the whole process
Bethan Β· 24 August 2024
Agent replied Β· 23 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Bethan. Kind regards, Lucy, Customer Relations.
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5/5
TrustpilotShout out to Ruari
I dealt with Ruari, who by the way gave the most incredible experience. He went above and beyond to help assist me with my needs. 10/10Im writing this review as the kid deserves the acknowledgment!
Leigha Β· 6 September 2023
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1/5
GoogleBad service- they didn't attend the viewing.
I arranged a viewing and was given a verbal and text confirmation of time etc. Bridgefords didn't show up or answer any calls to explain why. The landlord lived next door to the property we were meant to be viewing. He was very embarrassed to explain that the property was no longer on the market even. He had said Bridgford's poor service had meant he had left the agency.
Alice Β· 25 October 2019
Agent replied Β· 23 October 2024
Good afternoon Alice,
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
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5/5
GoogleVery pleased with the service I received from Emily at Bridgefords Halifax, she helped me every step of the way to move into our new home quickly and smoothly. Thank you
Emma Β· 9 October 2024
Agent replied Β· 23 October 2024
Emma, thank you for taking the time to leave us your wonderful 5* review. Best wishes, Lucy, Customer Relations.
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1/5
TrustpilotA one star rating is too good for thisβ¦
A one star rating is too good for this business! Completely inept from the agent to their so-called professional mortgage broker. Allowed seller's solicitor to harass and bully me and also bombarded me with messages whilst at work but didn't answer calls when I tried to contact them. I am now out of pocket as seller has withdrawn the property even though it still shows for sale.
Jane Β· 1 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.