5/5
GoogleExcellent estate agent I would really recommend the whole team
Trusted Agent profile · Caerphilly
Wayne Lewis Property Expert Caerphilly reviews
★★★★★
204 reviews across 1 platform
Caerphilly, CF83 2NE
Wayne Lewis Property Expert's office in Caerphilly, at Caerphilly, is rated 5.0 out of 5 across 204 reviews on 1 platform, including 204 Google reviews rated 5.0.
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Reviews
Every review we hold for the Caerphilly office, from every platform, shown as written. First names only.
Google5/5
GoogleWayne has been very friendly and professional from start to finish. He has vast knowledge and experience in the field and is totally reliable. He’s always quick to respond to a text, phone call or email at any hour of the day / evening or weekends. Would 100% recommend Wayne - he simply Gets Things Done! Thanks Wayne. Jac and Rhian.
Agent replied · 19 June 2024
It's been my absolute pleasure helping you buy this lovely house, anything you ever need please call me
5/5
GoogleMyself and my partner seen a house we loved and we messaged Wayne Lewis properties to enquire a viewing and straight away we was contacted. As we both work full time and my partner arrives home late Wayne was so helpful by letting us go to the property in the evening and even waited when my partner was stuck in traffic travelling home. Wayne was extremely welcoming and just made us feel like we were home on just the first time we viewed the property. Any questions we had the answer was there. The whole experience has felt relaxed no pressure. We messaged Wayne for another viewing and we was met by Nick who was outstanding also. Both men were so kind and so easy to speak to about real concerns and questions there was no judgement just support. Once the process was completed Nick brought me the keys himself with a lovely bottle of Champagne 🍾 I would highly recommend this estate agents they are both amazing and if we ever need another property we know where we are going again.
4/5
GooglePositives: Wayne is a very knowledgable and informative Estate Agent. He was exceptionally welcoming when we first attended the property. The best thing I can say is that Wayne was always accessible via telephone. He said from the begining that he will always answer you ASAP, and I can honestly say that he did not disappoint on that front. He also answered queries, and did chase up errands when needed. Negatives: I would not go with the Solicitors that Wayne recommends. As a first time buyer they were horrific to work with. At first they sent me all the paperwork as expected, but then the person I delt with didnt' respond to some of the questions I asked or confirmed documents I sent, they did not clarify steps or requirements for these steps and also attempted to overcharge me by a £1000's. They also did not know how to deal with the Help 2 Buy process, even though it was clearly written out. Considering these solicitors jobs is properties - for First time buyers they were attrocious-- DO NOT USE Devonalds! Sadly, this has reflected badly on Wayne and definitely made me doubt the relationship I had with Wayne near the end of the process, and bought it down a star. This review has also been left on Devonalds page. This was a very valuable learning experience and apparently my experience is common. I wouldn't class it as a nightmare, but definitly unneccessarily stressful. I have been able to discuss this with Wayne, who has apologised and is actioning the above experience with the solicitors. Thankfully I am settled in my new home and grateful the process is over.
5/5
GoogleAs a first time buyer, this experience has been fantastic all due to Wayne’s help. The consistent contact, updates and communication have been so helpful through what can be a very scary process. His advice and knowledge has been appreciated throughout and has always been available to talk to. Thank you so much for making our first buying experience so luxurious and easy. I would 100% recommend.
Agent replied · 19 June 2024
Leah I hope you have settling in to your new home. If I can help you in the future please don't hesitate to call me
5/5
GoogleHighly recommend wayne,nick and the rest of the team. Very professional,nothing was too much and they were very quick in returning calls and emails which was very reassuring
5/5
GoogleWayne worked tirelessly to get us into our new home just before Christmas after our winning bid on the 1st of October. He was available every step of the way for support and his knowledge and experience proved invaluable. If we were to tackle the market again in the future I’d want Wayne in my corner because he’s the type of bloke that gets things done!
Agent replied · 19 June 2024
Zac I'm so happy you, if I can ever help you in the future please don't hesitate to call me
5/5
GoogleWayne and his team were fantastic from start to finish… we just wish we’d gone with them earlier rather than waste several months with one of the bigger outfits. Literally as soon as we’d switched the viewings and offers came rolling in… … More
5/5
GoogleAbsolutely lovely. Its a beautiful property and well shown around by Claire. I have my offer in and so happy.
5/5
GoogleWayne provided a fantastic service from start to finish. His communication and advice have been exemplary throughout the whole process. Wayne did really go above and beyond when selling my property. I would highly recommend Wayne Lewis Property Expert to sell your property and would definitely use his services again in the future.
Agent replied · 19 June 2024
It's been my pleasure enjoy your new home
5/5
GoogleGreat help from Claire. Excellent arrangement made. Second viewing arranged.
5/5
GoogleBrilliant property experts! Very professional and very helpful!would highly recommend!
5/5
GoogleVery professional and helpful, answered queries promptly and adjusted communication to suit my preferences
5/5
GoogleFrom start to finish Wayne as been a complete professional, he explained what needed to be done to sell the property and in no time had viewings lined up. The house was sold pretty quick and was kept in the loop all the way to completion, I would highly recommend to anyone looking to sell any property
Agent replied · 19 June 2024
It's been my pleasure good luck with your next project
5/5
GoogleVery Helpful and managed to arrange a viewing on a property quickly
5/5
GoogleWe can’t recommend Wayne and the team highly enough. From start to finish, Wayne was the epitome of professionalism, approachable, responsive, and incredibly knowledgeable about the property market. He took the stress out of selling our … More
5/5
GoogleQuick response to arrange a viewing for property, and lovely person who showed us around the property. Lovely people and business!
5/5
GoogleWayne is fantastic. He sold my house in days. From start to finish he was honest, supportive and so efficient. I can't speak highly enough of him. It is a first class service and the photographs taken of my home blew my socks off. He was supportive all the way from the first meeting to completion and nothing was too much trouble, he explained everything. I can't praise him enough.
5/5
GoogleSuperb service from start to finish, not including the gift at completion, just fantastic communication all the way through a stressful time, no fault of Wayne and the team. I cant thank you all enough
5/5
GoogleI cannot speak highly enough for everything Wayne has done for us over the last few months. He is always on hand for advice and nothing is ever to much, he even drove to Bridgend from Caerphilly on the day we were due to exchange to take our buyers driving licence to him, and to ensure the exchange went through. Wayne you are more than just an estate agent you are a superstar.
5/5
GoogleWayne was excellent though out. Very helpful, arranged second and third viewings with no fuss. Wayne was very knowledgeable about all properties he showed us and gave us honest thoughts about each one. The solicitors and mortgage advisor Wayne recommended we’re also very helpful and lead to a quick and stress free sale. Would definitely recommend Wayne as first time buyers he helped us every step of the way.
5/5
GoogleVery nice lady showing me round, friendly, kind and informative. Thankyou.
5/5
GoogleWayne had helped with the sale of our property and purchase, I honestly couldn’t have done this without him! Amazing service and couldn’t have got through this all without Wayne always responds and keeps you updated from beginning to end! Thank you for making a very stressful time less stressful than my previous moves! Wish I used you previously. And would absolutely recommend to anyone! Thank you so much
5/5
GoogleFantastic estate agent, clearly enthusiastic and passionate one about his job. Wayne provides insights into the house buying process, recommendations, background on the houses and area and other incredibly helpful snippets of information. He’s always on hand and replies quickly to answer any queries. Highly recommend, I’m grateful for his help through the process.
Agent replied · 19 June 2024
Thank you for the 5star review, good luck with the move
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Tell us what you need and we'll put you in touch. Wayne Lewis Property Expert hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Caerphilly.
