Every review we hold for the Caerphilly office, from every platform, shown as written. First names only.
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5/5
GoogleWayne, Nick and the team were the best estate agents we've employed (and we've had to sell 3 properties in 5 years). I unhesitatingly recommend them and would definitely use them again. They were so easy to contact, so quick to respond, so helpful, so reassuring, paid so much attention to detail and really knew how to present a property. Nothing was too much trouble and the sale went well. Try them!
Chris Β· 12 September 2026
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5/5
GoogleHad my first house viewing with Rachel an employee of Wayne Lewis Property Services today in Pontypridd. Rachel was very professional, friendly and was able to answer the majority of the questions I asked her about the property. She immediately put me at ease even when I was 10 minutes late for the viewing. Keep up the good work.
Michelle Β· 12 September 2026
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5/5
GoogleClaire was very helpful as I had to do a walk through video with my daughter from Australia and Claire was very patient pointing out any relevant details and allowing me to take my time so that my daughter was able to ask for relevant information and see each room thoroughly . Many thanks Claire
Janice Β· 12 September 2026
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5/5
GoogleOur experience with Wayne Lewis - Property Expert has been nothing short of positive, fast paced and helpful.
They have been so responsive, and actioned requests really promptly.
Rachel was our accompanied person for house viewing and she was informative, super likable and had a lovely calm aura.
Pleasure to deal with them both and continue to do so whilst house purchase completes
Charlotte Β· 12 May 2026
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5/5
GoogleJust want to say a massive thank you to Claire, she made the process a lot easier and went above and beyond knowing we wanted the house on a Friday afternoon. Will highly recommend and definitely be back in touch in the future π β¦
Josh Β· 12 September 2026
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5/5
GoogleWe recently sold our house through Wayne Lewis Estate Agents and couldnβt be happier with the service we received. From the very beginning, the whole team were friendly, approachable, and very helpful. Everything went smoothly and no question or request was ever too much trouble. We were kept well informed throughout and made what can often be a stressful process feel straightforward and reassuring. Weβre very grateful for all their hard work especially Rachel who went above and beyond. We would happily recommend Wayne Lewis Estate Agents to anyone looking to sell their home.
Neil & Stacy Matthews
Stacy Β· 17 December 2025
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5/5
GoogleAs first time buyers we were nervous about the whole process of buying a house, but Nick from Wayne Lewis Estate Agents was excellent. He was happy to answer emails and phone calls, and show us around the property. We are now proud owners of a house in Caerphilly and are very thankful for all the help we were given.
Eleri Β· 12 May 2026
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5/5
GoogleWayne Lewis was so helpful
nothing was to much trouble for him.
From the day we put our house on the market he has worked hard to
Sell it for us.
Not Once did we have to chase him up
He always told us what was happening
always kept us informed.
He coordinated everything
Which took the stress away from us.
I have bought and sold many houses and never before have I gone through the procedure of selling my house so smoothly.
Thank you Wayne for going above and beyond we really appreciate all your hard work
Stephanie Forsbrook
Stephanie Β· 28 September 2026
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5/5
GoogleWayne Lewis has been fantastic throughout every viewing we have had with them. They have always been professional, friendly and extremely accommodating.
My partner and I don't finish work until 4/5pm, so we have needed later viewing appointments. Wayne Lewis has been incredibly flexible and has always worked around our availability, making the whole process easy and stress-free.
We really appreciate the professionalism and willingness to accommodate our needs. Would definitely recommend Wayne Lewis to anyone looking for an estate agent! βββββ
Abbie Β· 12 September 2026
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5/5
GoogleWonderful Estate Agents and very helpful in our search for a house. Great knowledge of the area and really thorough in their work. Claire was fantastic.
Tom Β· 28 September 2026
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5/5
GoogleClare was at the property well before my arrival even though we were a little early. Clare answered most of the questions and gave me the space to enjoy walking around the property.
Marie Β· 12 August 2026
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5/5
GoogleFantastic service, fast, attentive, and provided by experienced, confident seller. The advert was incredibly detailed, with high-quality photos, far superior to those Iβd used previously.
Wayne goes above and beyond, working later than most agents to accommodate late viewings, which is a rare find and in turn makes the selling process quicker!
I highly recommend these guys if you're looking to sell your house! Honest and transparent and work hard to get what you want/hope for.
You are in great hands
Thank you!
Molly Β· 24 November 2025
Agent replied Β· 12 November 2025
Good luck were always here if you need us
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5/5
GoogleIf I could give a 10 star rating I would. Wayne and the team were fantastic from start to finish. The listing they created was amazing, the pictures and particularly the description was incredible, which was a key factor in the amount of views it was receiving from quite literally the day it was first posted for sale. Incredibly helpful froms the start and always available to answer questions. Rachel delt with most of the viewings and queries I had, and there were many with my property, and she sorted things quickly and effectively. If you have an unusual or unique property to sell, these are the people to use. I can't thank them enough.
Mark Β· 12 July 2026
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5/5
GoogleI used wayne to sell my parents property he has been amazing sold fairly quickly within his contracted time. He has always been on the otherside of the phone at anytime you really do get a personal touch with wayne rather than a chain company where you can only speak in office hours and too many to properties/agents making you feel just a number. Would highly recommend to anyone. And not to forget Nick who done an amazing job on the house photos. Thank you both so much.
Sam Β· 12 July 2026
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5/5
GoogleFriendly, personable and professional from start to finish. No question was ever too much to ask, and they guided us through the whole process with excellent communication throughout. They got our house on the market quickly, did exactly what they said they would, and there were no surprises or hidden costs. They sold both our house and the house we were moving into, helping keep everything moving smoothly. They made what could have been a stressful experience feel straightforward and were always honest, approachable and quick to respond. We wouldnβt hesitate to recommend them and would happily use them again.
Jeremy Β· 12 July 2026
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5/5
GoogleWayne recently sold my house for me. He was professional, helpful and very courteous. He went above and beyond (even phoning me when he was abroad on holiday to keep me informed of progress).
I would highly recommend him to anyone looking to market their property properly and have done so. With over 7000 followers on Facebook and Instagram he reaches a wider market than the average estate agent.
If your looking for someone who'll be honest with you and constantly in contact to let you know how things are going .. Wayne is definitely the person to choose.
Faith Β· 12 July 2026
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5/5
GoogleWayne Lewis is an incredibly professional and friendly estate agent. I had 5 viewings with 4 different estate agents in one day and Rachel from Wayne Lewis was by far the best. The difference was incomparable, Rachel was so friendly and talked about different aspects of the houses, their history and was keen to hear our thoughts and follow up on them. Although the property we viewed with her didn't turn out to be the one, we cannot recommend her and Wayne Lewis enough.
Chris Β· 23 March 2025
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5/5
GoogleGreat experience as first-time buyers. Wayne and Nick made everything straightforward, with fast communication throughout. We're so happy to be moving into our first home together. Thanks again!
Olivia Β· 12 July 2026
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5/5
GoogleClaire Eldemrdash was very kind in showing us round the house, answered all our questions and gave us some practical advice that has been a great help. Thank you so much, Claire!
Dan Β· 12 June 2026
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5/5
GoogleWe couldn't be happier with the service we received from Wayne, Nick and the whole team. From the initial enquiry they were professional, responsive, and incredibly helpful throughout the entire process.
What impressed us most was their outstanding communication and response times. Every question or query was dealt with quickly and efficiently, which made what can often be a stressful process feel straightforward and manageable.
Thanks to their expertise, marketing, and proactive approach, our house sold quickly and achieved the full asking price. We always felt informed, supported, and confident that our sale was in safe hands.
A huge thank you to the whole team for their hard work, dedication, and excellent customer service. We would highly recommend them to anyone looking to buy or sell a property.
Vickie Β· 12 June 2026
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5/5
GoogleWe worked with Rachael and the team to arrange the sale of my current house and buying of a new property. They are very fast & efficient. Amazing communication throughout. They took lovely photos of my property to sell and went on to get me the best sale.
We are very excited for a new chapter in the new property of our dreams!
Thank you all.
Kirsty Β· 7 August 2025
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5/5
GoogleI recently worked with Wayn and I am extremely satisfied with the level of service they provided. He is knowledgeable about the housing market, responsive to my needs, and went above and beyond to help me find my dream home. Wayn was always available to answer my questions and provided valuable insights that helped me make informed decisions. He was also a skilled negotiator and helped me secure a great deal on my new home. Throughout the process, he was friendly, professional, and truly invested in helping me achieve my goals. I would highly recommend him to anyone in search of a reliable and experienced professional in the real estate industry.l
Dilhara Β· 20 June 2023
Agent replied Β· 19 June 2024
Dilhara its been my pleasure you have been a pleasure to deal with, I'm always here if you need me.
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5/5
GoogleWe had an outstanding experience with Wayne from start to finish. Their professionalism and efficiency were evident throughout the entire process, and they consistently went above and beyond to keep everything moving smoothly.
What really stood out was their proactive approach, they were always happy to chase solicitors, provide updates, and ensure nothing was left to drift. Communication was excellent, and we always felt informed and supported at every stage.
When our first sale unfortunately fell through, they didnβt miss a beat. They quickly secured another buyer and handled the situation with calm confidence and determination, which made a potentially stressful situation far easier to manage.
Their dedication, responsiveness, and genuine commitment to getting the best outcome truly set them apart. We wouldnβt hesitate to recommend them to anyone looking for an agent who really goes the extra mile.
Lucy Β· 12 May 2026
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5/5
GoogleAmazing estate agent, Rachel was so knowledgeable and patient with us. Weβre now a multigenerational family and looking for our perfect home. Thank you for your support.
Helen Β· 12 June 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.