Every review we hold for the Caerphilly office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe highly recommend Leanne Kent Property, we failed to sell our house with a different Estate Agents and decided to go with Leanne, following a recommendation, after a month with her we had sold the property. She was brilliant, kept us fully up-to-date on all viewings, gave us some great advice and looked after us all the way through to handing over the keys. The communication was outstanding, she really does put you at ease and does all of the hard work for you. Thank you!
Sian · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to share your experience. We’re really pleased to hear that Leanne Kent Property helped you find a buyer and that the communication and guidance during the process were valuable. We’ll be sure to pass along your kind words to Leanne. If there’s anything else you’d like to discuss as you settle in, feel free to reach out.
★★★★★ 5/5
GoogleWe recently bought our new home with the help of Leanne, and we honestly couldn’t have asked for a better estate agent. From start to finish, she was incredibly attentive and genuinely invested in helping us make the process as smooth as possible. Her communication was excellent throughout the entire process, always quick to respond, always clear, and always willing to go the extra mile to make sure we understood every step.
What really stood out was that Leanne didn’t disappear once the sale went through or after contracts were exchanged. She continued to be just as helpful and supportive, checking in, answering questions, and guiding us right through to completion and after. That level of care is rare, and we appreciated it more than we can say.
We’d highly recommend Leanne to anyone looking to buy or sell. She made a stressful process feel so much easier, and we’re incredibly grateful for everything she did for us.
Josie · 16 December 2025
Agent replied · 26 December 2025
Hi Josie, thank you so much for the amazing review, truly appreciative. It has been a pleasure assisting you and we hope you are very happy. If you need anything else in the future, you know where we are.
Thank you again for such a lovely review. ❤️
★★★★★ 5/5
GoogleLeanne was absolutely superb from start to finish. She made every step as easy as possible and was always there to save the day if things went wrong.
She's done such a good job that we won't want to move again, but if we did we'd definitely use Leanne.
Daniel · 10 August 2026
Agent replied · 10 October 2026
Thank you for your kind words and it has been an absolute pleasure helping you both with your property sale and purchase. We are so chuffed and I think that could be your forever home! ❤️
★★★★★ 2/5
GoogleUnfortunately following a stellar first impression of the agents(of course to sell you a house) , we were followed up with sparse communication, poor customer service skills and an incomplete service. There was a huge lack of flexibility and a clear over-promising and under-delivering approach. As a buyer I wouldnt reccomend their properties.
Lollipop · 16 April 2025
Agent replied · 8 December 2024
Hi Lollipop Spider, thank you for taking the time to leave a review, and we are sorry you feel that way. We have many happy buyers, and we always try to provide timely passage of information between all parties during the conveyancing process. If an ongoing property falls through for any reason (whether for a delay of a new build or the sellers withdrawing from the market), then this is mostly out of our hands, but we do appreciate that it is upsetting for all involved. The conveyancing process is a difficult and emotional process, especially for first-time buyers. Again, thank you for taking the time to leave a review, and we will continue to support our buyers and sellers the best way we can.
★★★★★ 5/5
GoogleSuch a lovely lady who I trust and am super happy we are purchasing a house through. Leanne Kent and all her staff have been so helpful throughout the process. I cannot rate her highly enough.
Bella · 10 October 2026
Agent replied · 10 October 2026
Hi Bella, thank you for the lovely review and it has been an absolute pleasure helping you. We can’t wait for you to move into your new home ❤️ Thank you…
★★★★★ 5/5
GoogleLeanne and Adrian are absolute superstars. We have bought our new house through them and they also sold our existing property.
Once we instructed Leanne we had an offer at the agreed price within a week and Adrian takes fantastic pictures which really helped market our property.
Due to the length of chain we did have delays but Leanne was brilliant at putting pressure politely on solicitors further down the chain and getting things done.
If you want a professional company to sell your property please do speak to Leanne and Adrian and ignore the larger chains as the service levels are not in the same league as our buyers will testify.
Thank you Leanne and Adrian and we must meet up for a gin and tonic soon
Ruth and Paul
Ruth · 16 October 2025
Agent replied · 26 December 2025
Hi Ruth,
Firstly, thank you for being superstars yourself and it has been an absolute pleasure working with you.
Secondly, we really appreciate the positive review so thank you so much.
G&T always welcome ❤️
★★★★★ 5/5
GoogleFrom start to finish Leanne was absolutely amazing. Photos by Adrian were the same. We sold and bought through Leanne and she went above and beyond as an estate agent, always available regardless of time. Made us feel as if we were her only clients. Thank you Leanne.
Sonia · 16 April 2025
Agent replied · 8 December 2024
Hi Sonia, we appreciate your heartwarming and positive review. It has been a pleasure working with you for your sale and purchase. Thank you again as really means a lot.
★★★★★ 5/5
GoogleI couldn't be happier with the service from Leanne. From start to finish, she made the entire process of selling my home smooth, stress-free, and sold the house so quickly. Communication was excellent, I was kept updated every step of the way, and any questions I had were answered promptly and clearly.
If you're looking for a friendly, reliable estate agent then I can't recommend Leanne Kent Property enough! A family run business that has your best interests as a priority and goes the extra mile.
Thankyou so much!
Amy · 16 September 2025
Agent replied · 9 September 2025
Hi Amy, thank you so much for the very kind review. It means a lot to us and we are glad you had a positive experience. It was an absolute pleasure. ❤️
★★★★★ 5/5
GoogleWe have been delighted with the professional, prompt and courteous service from Adrian and Leanne.
Adrian in particular, photographed, marketed and sold our property within 2 days. He also secured our new home within that time scale, so we couldn't have asked for more.
We would wholeheartedly recommend Leanne Kent. If you are looking for a personal service, with great communication then you could not do better.
Adrian has been a pleasure to deal with. A true gent !
Thank you so much.
Vernon · 19 August 2023
Agent replied · 14 June 2024
Thank you so much for the positive review. It has been a pleasure working with you both to sell your home and secure your ongoing property. We will continue to support you throughout the rest of the journey. Speak soon.
★★★★★ 5/5
GoogleFrom the start of the listing to finding a buyer, it took 3 weeks .
As a result of honest marketing and crystal clear photography.
Leanne & Adrian, were very friendly, polite and eager to respond to any queries which arose during the sales process.
Leanne really conveyed the potential of our property to prospective buyers, resulting in a Sale.
We are delighted, with the outcome.
We highly recommend Leanne Kent Property
Enrique · 16 November 2025
Agent replied · 26 December 2025
Thank you so much for the positive and kind review. We really appreciate it. It was a pleasure supporting you both and we are delighted to have found you a buyer. We hope everything is great with you ❤️
★★★★★ 5/5
GoogleFantastic service on the phone and today in person with Adrian. Never once did I feel rushed or have a heavy sales tactic that other high street agents have presented. Time and quality was provided to me, I would highly recommend Adrian and Leanne Kent. The independent agent really do care as your business makes a difference to them and they make a difference to you. If this was a restaurant it would be a michelin star.
Paul · 19 August 2023
Agent replied · 14 June 2024
Hi Paul,
Thank you so much for the positive review. It was great meeting you and hopefully we can work with you in the near future. Thanks again.
★★★★★ 5/5
GoogleBoth Leanne and Adrian worked extremely hard to get us on the market within days of our valuation, they are both experts in their fields and made us feel as though we were in safe hands for the short time we were on the market. They were extremely responsive to all communications, went above and beyond to keep us in mind with our purchasing journey and secured us our sale through to completion. Would definitely recommend this company and will be keeping them in mind for any future sales!
Trixie · 16 April 2025
Agent replied · 27 August 2024
Thank you for the lovely review. It has been great working with you and we are chuffed that you gained some great buyers and secured your ongoing property. Thank you for choosing us and trusting us with your property. ❤️
★★★★★ 5/5
GoogleMy experience with Leanne Kent was absolutely brilliant, I cannot recommend her enough. She assisted me with selling my home and continued to support with an onwards purchase. The communication throughout was exceptional and she was the driving force with pushing the solicitors and the turn around to my new property was extremely fast. Leanne made a stressful and emotional situation a lot easier and I cannot thank her enough. I would highly recommend Leanne Kent and I continue to recommend her to others. Thank you so much, a definite 5 star service.
Charlotte · 16 April 2025
Agent replied · 8 December 2024
Hi Charlotte, thank you so much. It has been a privilege to get to know you and to support you through your property journey. If you ever need anything in the future don’t hesitate to ask. Thanks again.
★★★★★ 5/5
GoogleLeanne and Adrian have exceeded our expectations of what an estate agent should be. They have both been informative, trustworthy, empathetic, patient and understanding throughout the process of selling our home.
They have supported us from the very beginning, especially when we have encountered hiccups with problematic buyers putting pressure on us to rush through the process when our purchase unfortunately fell through. Leanne was immediately on the case to try and find us a suitable property we would be happy with and offered her expertise throughout.
We felt completely at ease with Adrian conducting viewings in our home and trust Leanne implicitly with the (what can be extremely stressful) post-sales process.
We are so so grateful for the amazing service Leanne Kent Properties provides, we would recommend them in a heartbeat.
Thank you both.
Jen · 16 April 2025
Agent replied · 8 December 2024
Jen, that’s really nice to hear and your review means everything. You are definitely stand out sellers for us and it has been great getting to know you both. We knew your home was going to be attractive to many and you have been very supportive in allowing viewings and working with us. It has been an absolute pleasure.
★★★★★ 5/5
FacebookLeanne Kent Properties were one of three estate agents I invited to value my property. Adrian explained to me that he would endeavour to provide a REALISTIC price. And indeed, his was the lowest of the three valuations. However, following his rationale, it made absolute sense. This, coupled with the lowest commission percentage of the three agents, convinced me to appoint them, and they were great. Communicative, plenty of advice and guidance and generally nice people. No hesitation in recommending
Ceri · 14 July 2024
★★★★★ 5/5
GoogleFantastic personal service from Leanne Kent. From the moment Leanne walked through our door we felt we were in safe hands. She is very friendly and personable. Both Leanne and Adrian were very professional and informative throughout the whole selling process. During offers being made on the property Adrian gave sound advice, which was appreciated. We highly recommend Leanne Kent!
Alice · 19 August 2023
Agent replied · 14 June 2024
Thank you for the kind words and review. We are very happy that your property sold in quick time and we will ensure the road to completion is as stress free as possible. Thank you again.
★★★★★ 5/5
FacebookLeanne and Adrian were superb in selling my house . Their communication skills were second to none. They are both very genuine people , and very professional.. Leanne was very positive and was able to sort out any problems efficiently and in a very timely manner . They were both very helpful and accurate with their advice . I would highly recommend them to family and friends .Thankyou both for a stress free experience.
Linda · 25 July 2024
★★★★★ 5/5
GoogleWe’ve just purchased our first property through Leanne and couldn’t be happier with the experience. Our offer was accepted within 24 hours, and Leanne expertly negotiated a fair deal with the seller.
With a baby due in March, we were on a tight timescale, and Leanne completely understood our situation. Her guidance was invaluable in helping us make our decision.
We’ve had viewings with Leanne in the past, and she consistently impresses with her passion for showcasing properties and highlighting their potential. Communication has always been excellent, with prompt and clear responses throughout.
We’re thrilled with our experience and highly recommend LKP to anyone.
Thank you again!
Jamie & Jodie
V · 26 December 2024
Agent replied · 8 December 2024
Hi Jamie and Jodie, thank you so much for the kind review. It has been an absolute pleasure supporting you with your purchase. If you ever need anything in the future, please dont hesitate to contact us. Thanks again.
★★★★★ 5/5
GoogleI just wanted to say thank you so much to Leanne for the last 6 months of putting us with us. We purchased what we thought would be a relatively house sale due to being no chain either end but for various reasons things took much longer than expected. Leanne was always on the end of the phone answering our questions at all times of the day and extremely accommodating. She has been so welcoming and friendly from the initial phone call enquiry we had about the house! Thank you so much Leanne.
Caleb & Meg x
Megan · 26 December 2024
Agent replied · 28 December 2024
Hi Meg,
Thank you so much for the kind review and it has been a pleasure helping you both. You have both been amazing and we are glad you now get to experience your new home. We are sure you will have many happy years in your amazing new home. Thank you again for the very kind review.
If you ever need anything don’t hesitate to reach out. ❤️🏠
★★★★★ 5/5
FacebookI just wanted to say thank you so much to Leanne for the last 6 months of putting us with us. We purchased what we thought would be a relatively quick house sale due to being no chain either end but for various reasons things took much longer than expected. Leanne was always on the end of the phone answering our questions at all times of the day and extremely accommodating. She has been so welcoming and friendly from the initial phone call enquiry we had about the house! Thank you so much Leanne.
Caleb & Meg x
Megan · 9 December 2024
Agent replied · 26 November 2025
Hi Meg,
Thank you so much for the kind review and it has been a pleasure helping you both. You have both been amazing and we are glad you now get to experience your new home. We are sure you will have many happy years in your amazing new home. Thank you again for the very kind review.
If you ever need anything don’t hesitate to reach out. ❤️🏠
★★★★★ 5/5
GoogleFantastic Agancy . Leanne went out her way
To make sure I got a viewing on a property
And booked me in after 5 pm on a Friday evening . To accommodate my schedule.
Ones at the property Leanne meet me in the house . With a warm welcome . And answering all questions I asked of her . I then offered on the property . And with in the same evening she rang me to put my mind at ease . To tell me the sellers accepted my offer . Leanne has kept me in the loop regarding everything . She goes way above to help you with anything you are concerned about . Fantastic service
Thank you
Bridie · 10 October 2024
Agent replied · 14 June 2024
Thank you so much for the amazing review. We really appreciate it and it has been a pleasure working with you. Thank you again.
★★★★★ 5/5
GoogleI am so happy with all Leanne has done for us so far. Myself and my partner are first time buyers and Leanne was by far the best agent we came across. Leanne isn't like other estate agents it is more personal and Leanne cares a lot. Leanne made the effort to find homes for us and book us in quickly. Leanne is so friendly and approachable and is the perfect estate agent for anyone buying or selling. We have had a positive experience so far early in the buying process.
Milly · 10 October 2024
Agent replied · 14 June 2024
Thank you so much for the very kind review. It really means a lot to us. It has been a pleasure assisting you and great getting to know you.
★★★★★ 5/5
GoogleLeanne has been incredible throughout the process of finding me a property. Sadly I lost out on a house due to someone offering more money but Leanne worked tirelessly to find me an alternative which I absolutely love! I've had nothing but consistent communication and excellent advice in helping me purchase my first home by myself. Thank you Leanne, I'll be forever grateful ❤️
Clare · 16 April 2025
Agent replied · 8 December 2024
Hi Clare, thank you so much for the positive review. Your timing is impeccable and it really has been a pleasure assisting you. We are delighted for you and we will continue to support you throughout the sales process. We really value your appreciation of what we do and although no agent is perfect, we always try to go above and beyond for our clients. Speak soon and thanks again.
★★★★★ 5/5
GoogleRecently bought a property with Leanne Kent and was so impressed with the level of professionalism that decided to sell my property with them too. House sold in now time and the result is down to the hard work and effort of their whole team. I can’t recommend their team more highly!
Dean · 19 August 2025
Agent replied · 9 September 2025
Hi Dean, we appreciate the positive feedback and it was a pleasure selling your home and helping you find your dream home. We do really appreciate the review so thank you and wish you all the best moving forward.
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