Every review we hold for the Caerphilly office, from every platform, shown as written. First names only.
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5/5
GoogleI had a great experience selling my home with Leanne. She is professional yet friendly and approachable, and nothing was ever too much trouble for her.
She provided a great valuation with low fees. I was impressed by how quickly she secured several viewings, leading to a fast and smooth sale. If you want a personal, stress-free, and professional service, I highly recommend Leanne!
Thank you
Nigel Morris ,Neil and Helen..
Joan Β· 16 March 2026
Agent replied Β· 16 April 2026
Hi Nigel, Neil, and Helen, thank you for sharing such kind words. Iβm glad Leanne could provide a personal, smooth experience and that the valuation and viewings met your expectations. We appreciate your recommendation and are grateful for the opportunity to assist with your sale.
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5/5
GoogleLeanne and the team at Leanne Kent Property in Caerphilly were not only professional, but they truly went above and beyond.
My property sold within just a few days, and throughout the whole process they offered expert guidance, constant support, and genuine care.
Selling your home can be stressful, but they made everything feel smooth and manageable.
If I could give more than 5 stars, I absolutely would!
Thank you so much to Leanne and the team, you were fantastic!
Nicola Β· 16 November 2025
Agent replied Β· 26 December 2025
Thank you so much for the amazing review and it has been a pleasure assisting you and getting to know you. Onwards and upwards and hope you are settling. Thank you again for trusting us with your home β€οΈβ€οΈ
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5/5
GoogleLeanne and Adrian did a brilliant job when we sold our house. They were efficient and very professional, chasing up the links in the chain and keeping us updated. Moving is such a stressful situation, but to have a proactive team like them and their admin staff in support certainly helps. They were prompt in replying to emails and highly effective in ensuring all the solicitors were in synch. We would certainly recommend them.
Sue Β· 16 October 2025
Agent replied Β· 26 December 2025
Hi Sue, thank you so much for the kind words and it was an absolute pleasure helping you. We hope you have settled into your new home now β€οΈ
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5/5
GoogleCannot recommend Leanne Kent Property highly enough. We had a three week deadline to find a buyer or lose our dream home and she delivered. She went above and beyond for us. Thanks to Adrian for the superb professional photography which really showed our house off to the fullest. Leanneβs communication was excellent. She kept us informed every step of the way and dealt promptly with any queries we had. Leanne was always friendly, calm, professional and competent. It was a pleasure dealing with her and she helped make our dream come true.
Angela Β· 12 August 2025
Agent replied Β· 9 September 2025
Thank you so much for the very kind review. It has been a pleasure working with you from the start and you had such a beautiful home so we canβt take all the praise! We are so happy for you and thank you again for the amazing review. Stay in touch β€οΈ
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5/5
GoogleUsed Leanne Kent Property to sell our home and would highly recommend. Leanne is extremely professional and knowledgeable but what really made us decide to instruct her is that she's a super lovely and friendly person who wants to make the process as hassle-free as possible. We were really impressed with the photographs and Adrian was brilliant showing people around. House sale went through with no problems and Leanne kept in touch throughout.
Now that we've found our dream home, we're not planning on another move for a long long long time but would definitely use Leanne again if we ever did decide to move.
Ceridwen Β· 11 June 2025
Agent replied Β· 9 September 2025
Thank you so much for the lovely review and it was an absolute pleasure assisting you in selling your home. We wish you all the best for the future. β€οΈ
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5/5
GoogleAmazing estate agents from start to finish. We decided it was time to sell our home, Leanne was professional and very likable from the moment we met her. Adrian was always very knowledgeable and a gentleman too. Leanne and Adrian managed to sell our home in under 2 weeks. When I couldn't find a property to buy in budget, Leanne worked tirelessly to get us a property with all our wants and the area we wanted. Leanne and Adrian have kept us informed every step of the way and managed to put me at ease when I had second thoughts. Thank you both, we owe you a drink!
(Our solicitor have commented that Leanne Kent have been her favourite estate agent to work with, always rings back and kept her informed)
Claire Β· 16 April 2025
Agent replied Β· 8 December 2024
Hi Claire, thank you so much for the review. Your feedback is amazing and it really means the world. It has been an absolute pleasure helping you and getting to know you. Thank you for choosing us to sell your amazing home and for being genuine and honest.
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5/5
GoogleLeanne and Adrian have been incredible for us during a very challenging period of our lives.
They have been thoroughly professional, whilst showing empathy and understanding with our personal circumstances. This has been invaluable and the warmth we feel from both Leanne and Adrian has meant the absolute world.
Leanne and Adrian were immediately trustworthy, reliable and kind and that first impression has continued throughout the time we've worked with them. They've exceeded our expectations and continue to do so.
We were concerned about selling and they made us feel at ease. They sold our house within 3 days of it being on the market, when we struggled to sell in almost a year with a previous agent.
We'd highly recommend Leanne and Adrian to anyone looking to sell and wish them all the best in their future business endeavours. Thank you so much!
Anonymous Β· 16 April 2025
Agent replied Β· 16 April 2026
Hi Dean, thank you for the very kind review. From day one it has been a pleasure getting to know you and assisting you both. With everything you have been through and the way you continue to deal with everything is very admirable. Your mindset and personal character has meant itβs been a pleasure helping you. Thank you
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5/5
GoogleA friend had recently put her property on the market with Leanne Kent and when we made the decision to sell our property we had previously rented out we did some research. It was obvious that in the area the property was in that Leanne Kent had more boards going up than other agents. We also saw these boards quickly moving from for sale to sold.
The first time we met Leanne when she came to value the property we knew we would buy off her so other people would. We then met Adrian who took some amazing photos of the house and the same evening we went live on all the relevant platforms.
There was a lot of interest in the property from the start, however Leanne and Adrian carefully vetted would be viewers to ensure everyone who came through the door were viable buyers. We sold within the first week. We were updated after every viewing. Communication was excellent at every stage.
Unfortunately our first buyer had to walk away. There was no time to take the sold sign off the team sold the property for the 2nd time within 48hrs.
We have been so impressed by the LKP team and will be selling our next property through them.
Thank you Leanne, Adrian and Amelia for all your help
Kerry Β· 29 March 2025
Agent replied Β· 25 April 2025
Hi Kerry, thank you so much for the very kind review. It has been a pleasure working with you and Martin. You have been very thorough and helped ensure a timely sales process. From all of us at LKP, thank you for choosing our company to market and sell your property. β€οΈ
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5/5
GoogleAdrian was our agent, we actually met whilst viewing a house and we knew immediately we wanted him to sell our apartment, he was very professional, his photography skills were exceptional, he had a good knowledge of our property and actively sought a buyer for us, he kept us well informed and was always ready to help where we needed it, I cannot recommend him or the company highly enough
Joy Β· 27 June 2025
Agent replied Β· 10 August 2025
Thank you Joy for the very kind review. It has been a pleasure helping you both and we are delighted you are now settled in your new home. Thank you for choosing LKP to sell your home. Wishing you all the best.
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5/5
FacebookLeanne has recently helped us to sell our house and her and Adrian were nothing short of amazing! From the minute that we contacted them to completion they were incredible. Leanne was always a text or a phone call away and nothing was too much! I would highly recommend them if you are looking to sell your house! I will miss our chats Leanne! Thank you for everything! π
Chloe Β· 7 July 2025
Agent replied Β· 26 November 2025
Thank you so much for the lovely review, it really means a lot. Will always welcome a catch up β€οΈ
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5/5
GoogleLeanne was absolutely amazing from the very start. So professional and friendly! How her and Adrian put up with my nagging i have no idea but would 10000% recommend to anyone looking to buy and/or sell. She became my friend not just an estate agent!
Adrian is amazing too and very polite and professional and again don't know how he put up with my nagging
The pair go above and beyond all the time xx
Lauren Β· 16 April 2025
Agent replied Β· 8 December 2024
Hi Lauren, many thanks for the positive review. You never nagged haha! Itβs a tough process and you were a pleasure to work with from day one. We are delighted for you with the outcome and if you ever need anything in future donβt hesitate to ask.
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5/5
GoogleWhen we started looking at houses, we hoped we would buy a house using Leanne Kent Property and we were so lucky to do so. Both Leanne & Adrian were so attentive, taking time to understand what we were looking for, professional and patient; recommending houses and showing us round with great knowledge on each property.
Leanne has been fantastic with great communication and support throughout the buying process. You could be fooled into thinking you are their only client due to the care and attention they give. Nothing was too much trouble and we are so thankful for everything Leanne & Adrian have done to help us buy our first home and be in before Christmas. Thank you so much!
Becca Β· 26 December 2024
Agent replied Β· 25 April 2025
Hi Becca, thank you for the very kind review. It was an absolute pleasure. We hope everything is going well β€οΈ
Thank you again.
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5/5
FacebookWhen we started looking at houses, we hoped we would buy a house using Leanne Kent Property and we were so lucky to do so. Both Leanne & Adrian were so attentive, taking time to understand what we were looking for, recommending properties and showing us round with great knowledge.
Leanne has been fantastic with great communication and support throughout the buying process. You could be fooled into thinking you are their only client due to the care and attention they give. Nothing was too much trouble and we are so thankful for everything Leanne & Adrian have done to help us buy our first home and be in before Christmas. Thank you so much
Becca Β· 2 December 2024
Agent replied Β· 26 November 2025
Hi Becca, it has been an absolute pleasure from start to finish. We are so happy for you both and congratulations on your new property. Thank you so much for the gift and the amazing review β€οΈ
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5/5
FacebookAs a Landlord making the decision to sell our property portfolio of 3 properties we first engaged with Leanne and Adrian 2 years ago. over the last 2 years they have sold all three properties. When engaging with the LKP team both buyers and sellers are buying into the people not just the estate agents.
All three of our properties have been evaluated and marketed at the right audience. No shortage of qualified viewers and offers on all three within 2 weeks of listing. Our last property didnt even get to market before we had an acceptable offer.
Leanne knows her buyers and sellers well on evaluation of our last property she was already looking through her database of buyers for the right match. Its not all about what goes on social media its the work that goes on behind the scenes. On our first house we had a chain collapse LKP had new viewers in there the next day and we didnt even have time to take the sold sign off as it was sold again.
After sale is so important and on all 3 properties we were kept informed of all developments with our buyers.
if your looking to buy or sell we would highly recommend Leanne Kent
Kerry Β· 16 April 2026
Agent replied Β· 22 May 2026
Hi Kerry, thank you for the amazing feedback. Firstly, it is always a pleasure working with you both. You are genuine and so easy to work with. You know what you want to achieve, and we work to make this happen. Secondly, we really admire your loyalty to LKP and also your trust. Thank you again for the very kind feedback, and speak soon. β€οΈ
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5/5
GoogleSelling your home can be tough and a little daunting. I am glad to say that we felt that Leanne and Adrian were with us for the whole process, with honest and practical advice and reassurance throughout.
These guys are the perfect mix of capable, professional, and (somewhat more rare in this field) - human - they really helped dispel our concerns and worries and helped us focus on getting the best result for our family. Leanne is always so positive, honest and unshakeable, and Adrian works magic with his photography and manages to make a chaotic family home look like a dream home.
Thanks so much guys, and if I could give you 6 stars, I would! Highly recommended.
Ben Β· 26 November 2024
Agent replied Β· 8 December 2024
Hi Ben, thank you so much for the lovely review. From start to finish itβs was a pleasure working with you. Again, thank you so much for the kind review.
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5/5
GoogleLeanne and Adrian have been incredible for us during a very challenging period of our lives.
They have been thoroughly professional, whilst showing empathy and understanding with our personal circumstances. This has been invaluable and the warmth we feel from both Leanne and Adrian has meant the absolute world.
Leanne and Adrian were immediately trustworthy, reliable and kind and that first impression has continued throughout the time we've worked with them. They've exceeded our expectations and continue to do so.
We were concerned about selling and they made us feel at ease. They sold our house within 3 days of it being on the market, when we struggled to sell in almost a year with a previous agent.
We'd highly recommend Leanne and Adrian to anyone looking to sell and wish them all the best in their future business endeavours. Thank you so much!
Dean Β· 17 November 2024
Agent replied Β· 8 December 2024
Hi Dean, thank you for the very kind review. From day one it has been a pleasure getting to know you and assisting you both. With everything you have been through and the way you continue to deal with everything is very admirable. Your mindset and personal character has meant itβs been a pleasure helping you. Thank you
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5/5
GoogleWe canβt recommend Leanne Kent Property highly enough. What really stood out to us was how well Leanne understands the local market. Rather than relying on online valuation sites, she took the time to properly assess our property and carefully consider the right asking price.
Her communication throughout the process was excellent. She was always responsive and happy to answer any questions we had, even at weekends or outside normal office hours. Leanne is extremely professional, but also friendly and approachable, which made the whole experience much less stressful.
We also felt that Leanne works with real integrity and strong principles, something that really set her apart from other agents we met. Even after completion, she went above and beyond by helping us with a few follow-up queries, which she certainly didnβt have to do.
Leanne is knowledgeable, supportive and genuinely cares about her clients. We wouldnβt hesitate to recommend her and would absolutely use her services again in the future.
Elizabeth Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for the very kind review. It has been a pleasure assisting you with your sale from start to finish. Your words mean a lot, so thank you β€οΈ
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5/5
GoogleWe highly recommend Leanne Kent Property, we failed to sell our house with a different Estate Agents and decided to go with Leanne, following a recommendation, after a month with her we had sold the property. She was brilliant, kept us fully up-to-date on all viewings, gave us some great advice and looked after us all the way through to handing over the keys. The communication was outstanding, she really does put you at ease and does all of the hard work for you. Thank you!
Sian Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for taking the time to share your experience. Weβre really pleased to hear that Leanne Kent Property helped you find a buyer and that the communication and guidance during the process were valuable. Weβll be sure to pass along your kind words to Leanne. If thereβs anything else youβd like to discuss as you settle in, feel free to reach out.
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5/5
GoogleWe recently bought our new home with the help of Leanne, and we honestly couldnβt have asked for a better estate agent. From start to finish, she was incredibly attentive and genuinely invested in helping us make the process as smooth as possible. Her communication was excellent throughout the entire process, always quick to respond, always clear, and always willing to go the extra mile to make sure we understood every step.
What really stood out was that Leanne didnβt disappear once the sale went through or after contracts were exchanged. She continued to be just as helpful and supportive, checking in, answering questions, and guiding us right through to completion and after. That level of care is rare, and we appreciated it more than we can say.
Weβd highly recommend Leanne to anyone looking to buy or sell. She made a stressful process feel so much easier, and weβre incredibly grateful for everything she did for us.
Josie Β· 16 December 2025
Agent replied Β· 26 December 2025
Hi Josie, thank you so much for the amazing review, truly appreciative. It has been a pleasure assisting you and we hope you are very happy. If you need anything else in the future, you know where we are.
Thank you again for such a lovely review. β€οΈ
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2/5
GoogleUnfortunately following a stellar first impression of the agents(of course to sell you a house) , we were followed up with sparse communication, poor customer service skills and an incomplete service. There was a huge lack of flexibility and a clear over-promising and under-delivering approach. As a buyer I wouldnt reccomend their properties.
Lollipop Β· 16 April 2025
Agent replied Β· 8 December 2024
Hi Lollipop Spider, thank you for taking the time to leave a review, and we are sorry you feel that way. We have many happy buyers, and we always try to provide timely passage of information between all parties during the conveyancing process. If an ongoing property falls through for any reason (whether for a delay of a new build or the sellers withdrawing from the market), then this is mostly out of our hands, but we do appreciate that it is upsetting for all involved. The conveyancing process is a difficult and emotional process, especially for first-time buyers. Again, thank you for taking the time to leave a review, and we will continue to support our buyers and sellers the best way we can.
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5/5
GoogleLeanne and Adrian are absolute superstars. We have bought our new house through them and they also sold our existing property.
Once we instructed Leanne we had an offer at the agreed price within a week and Adrian takes fantastic pictures which really helped market our property.
Due to the length of chain we did have delays but Leanne was brilliant at putting pressure politely on solicitors further down the chain and getting things done.
If you want a professional company to sell your property please do speak to Leanne and Adrian and ignore the larger chains as the service levels are not in the same league as our buyers will testify.
Thank you Leanne and Adrian and we must meet up for a gin and tonic soon
Ruth and Paul
Ruth Β· 16 October 2025
Agent replied Β· 26 December 2025
Hi Ruth,
Firstly, thank you for being superstars yourself and it has been an absolute pleasure working with you.
Secondly, we really appreciate the positive review so thank you so much.
G&T always welcome β€οΈ
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5/5
GoogleFrom start to finish Leanne was absolutely amazing. Photos by Adrian were the same. We sold and bought through Leanne and she went above and beyond as an estate agent, always available regardless of time. Made us feel as if we were her only clients. Thank you Leanne.
Sonia Β· 16 April 2025
Agent replied Β· 8 December 2024
Hi Sonia, we appreciate your heartwarming and positive review. It has been a pleasure working with you for your sale and purchase. Thank you again as really means a lot.
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5/5
GoogleI couldn't be happier with the service from Leanne. From start to finish, she made the entire process of selling my home smooth, stress-free, and sold the house so quickly. Communication was excellent, I was kept updated every step of the way, and any questions I had were answered promptly and clearly.
If you're looking for a friendly, reliable estate agent then I can't recommend Leanne Kent Property enough! A family run business that has your best interests as a priority and goes the extra mile.
Thankyou so much!
Amy Β· 16 September 2025
Agent replied Β· 9 September 2025
Hi Amy, thank you so much for the very kind review. It means a lot to us and we are glad you had a positive experience. It was an absolute pleasure. β€οΈ
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5/5
GoogleWe have been delighted with the professional, prompt and courteous service from Adrian and Leanne.
Adrian in particular, photographed, marketed and sold our property within 2 days. He also secured our new home within that time scale, so we couldn't have asked for more.
We would wholeheartedly recommend Leanne Kent. If you are looking for a personal service, with great communication then you could not do better.
Adrian has been a pleasure to deal with. A true gent !
Thank you so much.
Vernon Β· 19 August 2023
Agent replied Β· 14 June 2024
Thank you so much for the positive review. It has been a pleasure working with you both to sell your home and secure your ongoing property. We will continue to support you throughout the rest of the journey. Speak soon.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.