Every review we hold for the Cadishead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a disappointing experience with Oliver James Estate Agents. Communication was poor, and getting updates or clear answers was unnecessarily difficult. Promises were made but not followed through, which caused delays and frustration. The process felt disorganized, and I often had to chase them for basic information. Overall, the service lacked professionalism, and I wouldn’t recommend them based on my experience.
Jf · 14 February 2026
Agent replied · 14 April 2026
Robot - Reported
★★★★★ 5/5
FacebookWe were on the search for our new home as first time buyers when we noticed a few properties on the Oliver James website that caught our eye. When we first made contact with the office we were lucky to speak to Ella, and from that very first conversation right the way through to completion day Ella was nothing short of excellent. Her communication, friendliness and knowledge was second to none. She accommodated us at every request, absolutely nothing was an issue. Ella was always at hand for any questions we had or any viewings we wanted to make. Her professionalism made the whole process a breeze from the very beginning.
An absolute credit to herself and the people at Oliver James. We can’t thank Ella and everyone at Oliver James enough for all their hard work throughout our buying process. Fantastic company with great people. We would 100% recommend.
Cathal · 29 July 2025
Agent replied · 23 May 2026
Congratulations to you both Cathal. Such an exciting time.
★★★★★ 5/5
GoogleMy experience with Oliver James Estate Agents was quite frustrating. They were slow to respond and often unclear in their communication. Important details were missed, which caused unnecessary delays and stress. The service felt disorganized, and I didn’t feel supported throughout the process. Overall, it was not the professional experience I expected, and I wouldn’t recommend them.
Gup · 14 February 2026
Agent replied · 14 April 2026
Robot - Reported
★★★★★ 5/5
FacebookWe honestly can’t thank Oliver James enough, especially Ella. The whole process was really stressful at times and she helped us so much throughout. She was always there to chase things up, explain everything, and keep us going when it felt overwhelming.
Ella really went above and beyond and made such a difference. If you’re looking to buy or sell, I’d definitely recommend Oliver James and if you get Ella, you’re very lucky. She’s brilliant. 🤩🥰
Chloe · 19 December 2025
★★★★★ 5/5
GoogleElla has been absolutely fantastic during the purchase of my house. She was more than happy to meet me a number of times to go and view the property, as well as keeping me updated every step of the way and answering any questions I had. I can't thank her enough and would highly recommend her. Thank You, Ella
Mark · 14 January 2026
★★★★★ 5/5
FacebookThis estate agent in my opinion is the best by far in the local area!
The professionalism out-ways any of my past experiences moving !
Oliver was swift to get my house on the market! Was so honest & genuine with price & Market at the time! I was so amazed how quick and smooth the sale went through from start to finish! Both of the ladies that work as part of the team were so polite, professional & efficient. Ella was amazing who dealt with my sale, at times when it might have become stressful she was always there to support any queries.. the team were just the A team in my opinion! 5 star rating & thank you guys as I was so lucky to have you to support the sale. When I compare the other estate agent who I bought from you guys stood out above & Beyond!
Thank you again, much appreciated xxx
Estar · 12 February 2024
Agent replied · 23 May 2026
We loved working for you and appreciate you taking the time to write this review. We wish you well in your new home and were sure you will be happy there once your sorted. All Our love The Oliver James Team.
★★★★★ 5/5
FacebookWe had a fantastic experience selling our house with Oliver and the team. Communication was excellent from start to finish, we were kept updated regularly through WhatsApp, calls, and emails, and everything was dealt with promptly.
The house sold in just 10 days, and the support throughout the process was second to none. A special shoutout to Ella, who went above and beyond, helping us with things that weren’t even part of her role. We’re so grateful for the care and effort the whole team put in. Highly recommend!
Raegan · 9 June 2025
★★★★★ 5/5
GoogleReally great experience with Oliver James Estate Agents. Katie and Ella were brilliant throughout the whole process. Always helpful, friendly and quick to respond whenever we had questions.
They kept us updated at every stage and made everything feel much less stressful. We really appreciated their support and would definitely recommend them!
Ubay · 14 February 2026
★★★★★ 5/5
FacebookAbsolutely fantastic from start to finish of the selling process. A really professional company with Oliver making an excellent video of the house at the outset.
A big thank you to the whole team for doing accompanied visits, giving prompt feedback, and keeping me updated after each visit. a special thank you to Ella, in particular, for chasing up solicitors and putting forward completion dates, and relieving me of the stress!
I would definitely recommend Oliver James Estate Agents to those wishing to sell their property.
Tavia · 5 February 2025
★★★★★ 5/5
FacebookThank you to Oliver, Ella, Sarah and team at Oliver James who went above and beyond to sell my house and find my new perfect home. They made the whole process seamless and stress-free. Their communication was outstanding, they were always one step ahead, and I felt supported every step of the way. I couldn’t have asked for a better experience, highly recommended
Theresa · 3 August 2025
★★★★★ 5/5
GoogleAmazing experience throughout the application process of a rental with Oliver James. I went for a viewing and had my references completed and keys handed over in the space of a couple of weeks. Big shout out to Amy Rush, she has been great throughout and answered all of my queries in a quick and helpful manner and has kept me in the loop throughout. I would recommend Oliver James to anyone who is looking for their long term home.
Tom · 8 December 2022
Agent replied · 6 July 2023
Thank you
★★★★★ 5/5
GoogleWe honestly can’t thank Oliver James enough, especially Ella. The whole process was really stressful at times and she helped us so much throughout. She was always there to chase things up, explain everything, and keep us going when it felt …
Chloe · 14 January 2026
★★★★★ 5/5
GoogleJust bought our new home through Oliver James, can't thank Ella and the team enough. From our first viewing to completion Ella has been great and communicated with us the whole time. Katie has also helped throughout too, its been a smooth …
Tiffany · 14 December 2025
★★★★★ 5/5
GoogleWe Recently purchased our first property with Oliver James and couldn't be more happy with the service we received. Our purchase hasn't been a simple one (lasting 10 months) but Ella has been amazing, supporting us all the way and giving us regular updates , she has really helped make a very stressful situation a lot easier. The whole team were just so friendly and helpful, I've never come across an estate agents like them and would recommend Oliver James to everyone.
Lilly · 10 August 2022
Agent replied · 6 July 2023
We got there in the end and im sure it was all worth it. Wishing you all the best in your new home.
★★★★★ 5/5
GoogleI purchased my property through Oliver James and completed in June 2022. After viewing with a couple of other agents in the area, Oliver stood out as being honest and straightforward. I didn’t have the easiest time with my solicitors but Ella and Oliver did everything they could to help move things along. Ella went out of her way multiple times to chase people and give me updates and I’m super grateful for their brilliant customer service throughout. Thank you :-)
Rose · 10 August 2022
Agent replied · 6 July 2023
You were a pleasure to deal with and were so glad we got there in the end. All the best in your new home.
★★★★★ 5/5
GoogleOliver James are professional, courteous and transparent . I was kept updated and informed at all times in this most important purchase. Ella and her team made me feel re-assured and confident within what could’ve been a stressful event, through expert multi-party communication and honesty - an industry standard - all need to take note and learn how it should be done. No nightmares, only the realisation of a small dream of mine and a quality service is very much appreciated by me - thank you x
Ghuzunfar · 23 September 2024
★★★★★ 5/5
FacebookI would definitely recommend Oliver James! Oliver came to view and value my flat the same day I messaged. He came as soon as I confirmed I wanted to sell and did a live stream for people to get a first look. Throughout the process Ella was lovely and great at communicating, always keeping me up to date.
I also think the moving van is a great addition that many will benefit from!
Thank you everyone at Oliver James.
Stephanie · 23 July 2022
Agent replied · 6 July 2023
Being Financially stable & debt free is something we’re all praying for in life and thanks to “Mrs Elizabeth Bays” who made it possible for me through Forex investment and I’ve got a good credit score now. You wanna know more about this? Then contact Her through Email:elizabethbays70@gmail.com
WhatsApp: +1(609)701-2234
Facebook: Elizabeth Bays
★★★★★ 5/5
GoogleElla has been an absolute star during my purchase, which turned out a rather long, drawn out process!! Ella was amazing and always said the right thing when I felt like I was losing my mind. Thank you 😊 …
Vicky · 14 December 2025
★★★★★ 5/5
GoogleOliver James Estate Agency
A very professional agency. They are incredibly helpful and dedicated. The people who work there are like angels they have big hearts and truly care about their clients.
Special thanks to the person who sold our home she showed complete professionalism, patience, and support at every stage of the process. Thanks to her, everything went smoothly and stress-free. We felt well taken care of and confident that we were in the best hands.
We wholeheartedly recommend them!
Angelika · 14 February 2026
★★★★★ 5/5
GoogleWe recently sold our property through Oliver James Estate Agents, and the experience was exceptional from start to finish. Oliver's attention to detail was impressive, and he managed to sell our property off-market.
Ella was fantastic, always on hand to progress the sale and make what can be a stressful process much more manageable. Ella kept us updated consistently via WhatsApp, ensuring we were always in the loop. We highly recommend Oliver James Estate Agents for their professionalism, dedication, and outstanding service.
Anjali · 25 June 2024
★★★★★ 5/5
GoogleElla has been amazing through the process of buying our house! As first time buyers that had already had a previous house fall through with a different agent, we were nervous to say the least but Ella and Madison provided a very smooth sailing beginning process! We noticed a massive difference in the service from over agents - flexible viewing appointments, not pushy over mortgage advisor recommendations, genuinely really friendly and kept us up to date with everything. Without Ella and the team, we genuinely don’t think the house would have gone through due to a very stressful change in the chain. We will definitely be using Oliver James when/if we ever come to sell our house in the future! Thank you again to Ella and the team :)
Jodie · 25 June 2024
★★★★★ 5/5
GoogleEveryone at Oliver James has been brilliant throughout the sale of my property. They were proactive and kept me in the loop at all stages - even sending insightful videos of the metrics related to my property and the extra marketing they did to get it seen. Unlike a lot of agents these days, they didn't just stick it on Rightmove and hope for the best! They actively marketed my property and did their best to get it out there. Ella was fantastic the whole way through and made a typically stressful situation that bit less stressful. She was great at keeping tabs on where the sale was up to and pushing the solicitors when they needed it! Great team, thank you.
Adele · 25 June 2024
★★★★★ 5/5
GoogleVery proactive in their efforts to sell my property, good communication throughout and the presentation of photos, video and description of the property was excellent and resulted in many potential buyers viewing the property. All the staff are approachable, friendly and professional. Would use them again and highly recommend.
We initially used another Estate agent as the property is in Warrington but our experience with them was awful, we had only a handful of viewers and feedback was always negative and offers not reflective of the value of the property, we had to call the agent all the time to chase for information or feedback and that was when we decided to go back to Oliver James (we had sold another property with them in Irlam a year ago and were delighted with their service then too).
Once Oliver James were on board we started getting more viewings and a lot of positive feedback. Communication from Ella and Madison was excellent and the house was Sold within a month and the sale completed in four months.
Highly recommended.
Jules · 25 June 2024
★★★★★ 5/5
GoogleOliver James were the selling agent of the house we were purchasing - right throughout the process I was updated without request. I spoken to Ella occasionally who was very polite and helpful but dealt with Sally more who was equally as professional and played an integral part of us completing within just 8/9 weeks. It was also a nice touch being presented with a "new home pack" and a photo of our buying story upon completion. I would definitely recommend using Oliver James. Cheers guys.PositiveResponsiveness
Tom · 25 August 2021
Agent replied · 6 July 2023
Appreicate you taking the time to write this review and glad you liked our little touches. We wish you all the best in your new home 🙂 …
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