Every review we hold for the Bushey office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleI had an amazing experience just a month ago with John Whiteman & Co's Bushey office, which warms my heart whenever I think about it.
Their team, especially Lily, helped me find the perfect family property in no time at all and I am incredibly grateful for their unwavering professionalism and support throughout the entire process.
Lily's dedication to checking in on us and making sure everything was going smoothly was especially touching, and her compassionate and understanding approach made the entire experience feel effortless.
I want to express my heartfelt gratitude to Lily and the entire team at John Whiteman & Co for making our house-hunting journey so special.
Richard Β· 23 March 2024
Agent replied Β· 21 June 2024
Thank you so much for taking the time and effort to send such a comprehensive and very positive review, Lily was delighted to help you through the process. We have no doubt that you and your boys will be extremely happy in your new home for many years to come.
β
β
β
β
β
4/5
GoogleI recently used John Whiteman & Co Bushey Office to find a place for my Son and I in Bushey. From start to finish Lily and the team were professional, friendly and supportive. JW & Co are quality agents with quality portfolio of properties. I would recommend and use them again. They also provide a lovely moving in pack with all bits you need and nice treat. An extra touch which goes a long way. π
Peris Β· 31 May 2024
Agent replied Β· 25 October 2024
Thank you for your kind words - it is always good to hear how well things have gone and how happy you are.
β
β
β
β
β
5/5
GoogleI have been searching for a home for almost a year now, it was really difficult getting the right place for me and my family till I registered with John Whiteman and Co, Lily and Lauren were very helpful, Lily always assured me I was going to get the perfect home for my family soon. We just moved in to a beautiful home thank you so much. I highly recommend their services and I love my welcome kit
Susan Β· 24 November 2023
Agent replied Β· 21 June 2024
It was a pleasure to help you and your lovely family find a new home, the delight on your faces makes it all worth while. Thank you.
β
β
β
β
β
5/5
GoogleGreat service from Lily and the team. They were all very nice and professional. Our move wasn't as straightforward as we would've hoped (not because of John Whiteman) and Lily went above and beyond trying to help us. I would thoroughly recommend to any renters looking for a new home and if the service we received is anything to go by anyone looking to rent, buy or sell too.
Thanks guys
S + V
Steve Β· 24 November 2023
Agent replied Β· 21 June 2024
Perseverance was the key to overcoming these obstacles and Lily was focused and determined to find a solution, she's chuffed with this review! Thank you so much.
β
β
β
β
β
5/5
GoogleWe would firstly like to say thank you so much to Lily and the whole JW & Co team.
My wife and I were looking for our first place and after dealing with multiple agents. we contacted JW & Co and were introduced to Lily.
After discussing our interest in our chosen property, Lily spoke us through the whole process and what was required from us.
Whilst we were going through the approval for our property and also through the offer stages, Lily was always there available via email or call (ofcourse if she was away on viewings, we would just leave a message or drop an email and were sure to receive a response on her return)
Honestly, she made the process extremely simple and we ended up securing our deal faster than we expected. We are extremely happy with all the help and support from Lily, Aime, Angela, Cristen and the whole team.
Althought our regular dealings were with Lily, I do have to also add that the whole team are extremely helpful, being our first place, we already had many questions and Aime helped on multiple occasions to ensure the process was running smoothly and questions were being answered.
Prior to the place being approved Cristen gave us a tour of the property on a couple of occasions and even called ahead to find out our expected time of arrival so he could be there before we reached.
Angela managed the contracts and documents and also assisted in responding quickly to emails and providing clear instructions of which documents to sign. along with this she ensured we had all the information at hand prior to us moving in.
On Behalf of my wife and myself. We would highly recommend John Whiteman & Co Lettings and we hope that your experience with them is as smooth as ours.
Avi Β· 22 June 2023
Agent replied Β· 21 June 2024
Thank you so much for your review and feedback. We hope you're settling in to your new home and will be very happy there.
β
β
β
β
β
5/5
GoogleThe Lettings team, in particular Sarah, have been incredibly helpful in helping my partner and I find our perfect first home together. Having someone to support us through the (often long and a bit tedious!) lettings process was lovely. I would definitely recommend JW Lettings to anyone looking for a property in the area.
Maddison Β· 12 November 2025
β
β
β
β
β
5/5
GoogleWe had a fantastic experience with Sarah Godman while viewing the property. Her professionalism, knowledge and patience were very impressive. She answered all our questions, after the viewing she supported us throughout the process until we got the keys for the property we wanted. We would highly recommend Sarah to anyone looking for a property. Rosy and Daniel
Pablo Β· 24 August 2025
β
β
β
β
β
5/5
GoogleWe would firstly like to say thank you so much to Lily and the whole JW & Co team.
My wife and I were looking for our first place and after dealing with multiple agents. we contacted JW & Co and were introduced to Lily.
After discussing our interest in our chosen property, Lily spoke us through the whole process and what was required from us.
Whilst we were going through the approval for our property and also through the offer stages, Lily was always there available via email or call (ofcourse if she was away on viewings, we would just leave a message or drop an email and were sure to receive a response on her return)
Honestly, she made the process extremely simple and we ended up securing our deal faster than we expected. We are extremely happy with all the help and support from Lily, Aime, Angela, Cristen and the whole team.
Althought our regular dealings were with Lily, I do have to also add that the whole team are extremely helpful, being our first place, we already had many questions and Aime helped on multiple occasions to ensure the process was running smoothly and questions were being answered.
Prior to the place being approved Cristen gave us a tour of the property on a couple of occasions and even called ahead to find out our expected time of arrival so he could be there before we reached.
Angela managed the contracts and documents and also assisted in responding quickly to emails and providing clear instructions of which documents to sign. along with this she ensured we had all the information at hand prior to us moving in.
On Behalf of my wife and myself. We would highly recommend John Whiteman & Co Lettings and we hope that your experience with them is as smooth as ours.
Avinash Β· 9 December 2022
Agent replied Β· 8 December 2024
Thank you so much for your review and feedback. We hope you're settling in to your new home and will be very happy there.
β
β
β
β
β
5/5
GoogleJohn Whiteman & Co has always been really helpful during my 6 year tenancy in Bushey. I left my flat recently and Lily was incredibly kind and helpful with my end of tenancy, as was Peta. They are a well organised, friendly and supportive team and I highly recommend them for any property lettings. Thanks JW!
Ruth Β· 23 March 2024
Agent replied Β· 21 June 2024
We aim to please! Thank you for this super review and wishing you all the very best for the future.
β
β
β
β
β
5/5
GoogleI was really impressed with the team of John Whiteman. They were so friendly from the start with the viewings, and informed me every step of the process. Special mention to Sarah and Angela who dealt with my property. Will recommend them without any hesitation.
Pedro Β· 13 October 2025
β
β
β
β
β
5/5
GoogleWe had an amazing experience with the team at John Whiteman & Co. The team, especially Lilly, made the process quick, easy, and completely stress-free. They even added a personal touch to our experience, which we were so grateful for. Thank you for all your assistance and for helping us secure a beautiful home!
Bianca Β· 11 July 2025
β
β
β
β
β
5/5
GoogleAmazing team at JW Lettings, the process has been smooth and professional from start to finish. Lily is incredibly kind, patient and has done an exceptional job in helping me navigate through the (otherwise daunting!) process of renting for the first time. Thank you!
Montel Β· 31 May 2024
Agent replied Β· 25 October 2024
Thank you - Lily will be so pleased to hear this feedback. Helping new tenants through the process is something we pride ourselves on, we're pleased to help.
β
β
β
β
β
5/5
GoogleI was totally blown away at the level of professionalism and support offered to me by JW Lettings and the team at Bushey. Jamie was amazing and will recommend JW lettings anytime anyday. I moved from the North East of England to London and this was my first time living in London and needed to move in within a week. Jamie was on top his job to ensure that the references came in on time and all necessary paper work done without any headaches and I didnt even need to step my feet in the office to follow up in person. Other companies should take a queue from this JW lettings
Jerry Β· 22 June 2020
Agent replied Β· 21 June 2024
Hi Jerry, Thank you from all the team for this feedback. We are really pleased to hear how happy you were with service!
β
β
β
β
β
5/5
GoogleAll the team at jw letting have been great especially Sara. Sara is was always there to help, she would reply to emails and calls promptly and would always get things organised straight away. Me and my partner rented our first property with them and couldnβt wish for a better experience. Would highly highly recommend to anyone
Zara Β· 22 June 2023
Agent replied Β· 21 June 2024
Thank you so much for taking the time to write this kind review, its always good to know we're doing things well !
β
β
β
β
β
5/5
GoogleI recently secured a rental property through John Whiteman in Bushey. The whole experience and process was made so simple and stress free by the brilliant team in the office. Everything was done professionally and efficiently.
Thank you
Martin Β· 27 July 2024
Agent replied Β· 25 October 2024
The team work extra hard to keep everything moving in the right direction and as easy as possible - thank you for the great review
β
β
β
β
β
5/5
GoogleSuzie was an absolute pleasure to work with, really reccomend the agengy as a whole
Kush Β· 2 April 2026
β
β
β
β
β
5/5
GoogleThe service provided by this agency is very good, the people are very helpful and friendly!
I'm very grateful and satisfied with everything
Special thanks to Lilly who was very helpful from start to finish!
I highly recommend the services of this agency
ArΓsia Β· 23 March 2024
Agent replied Β· 21 June 2024
We are always delighted when our customers are really happy with our service, we aim to please! Many thanks indeed for your kind words.
β
β
β
β
β
1/5
GoogleSo frustrating to try and have a conversation with. Contradicting messages between staff, quite often completely ignore my emails. Sent me a threat of legal action after ignoring my enquiry as to why I am being charged for a time before I bought the property. Rather than actually explaining this or even suggesting solutions they just ignore me and send demands. Horrible people.
UPDATE: Their reply to this reiterates how bad they have been at communicating. I have explained on several occasions that the solicitor no longer exists but I still have had no acknowledgement of this from them, just the same line to contact a solicitors, that DOES NOT EXIST. No empathy or understanding of my situation.
Tom Β· 26 August 2024
Agent replied Β· 25 October 2024
It appears your comments are for our Block Management Dept. We have had the following response from them "When buying a Leasehold property, it is the responsibility of your Solicitor to settle any outstanding issues before you complete on the purchase. This includes checking if the seller has any outstanding Service Charge debts. It appears your Solicitor did not do this. As we have advised you previously, you should direct this matter back to the Solicitors who acted for you.β
β
β
β
β
β
5/5
GoogleOutstanding service from Lauren and Sarah at John Whiteman & Co, staff fall over themselves to help customers and go beyond expectations!
They give you precise dates and keep you posted with the progression of your letting process.
Thank you Lauren, you guys are truly amazing!!
Zaker Β· 24 November 2023
Agent replied Β· 21 June 2024
Thank you so much for this super review, our goal is always to ensure we have happy tenants and landlords. Lauren and Sarah were chuffed with this review!
β
β
β
β
β
5/5
GoogleHighly recommend
Lily couldnβt of done anymore to make this move So easy for us..
she really went above and beyond
And went through everything with us and so helpful
A huge thank you for everything
And just Thank you πFor the very thoughtful welcome gift box xx
Beverley Β· 26 August 2023
Agent replied Β· 21 June 2024
We were delighted to make your journey an enjoyable one and it was our pleasure to help you relocate from Spain after so many years back to Bushey, welcome home!
β
β
β
β
β
5/5
GoogleI previously let through another agency and it was terrible but JW lettings is amazing. Lily is so professional and helpful in every aspect. I enjoyed the journey. Would recommend to anyone
Tia Β· 27 July 2024
Agent replied Β· 25 October 2024
Lovely to be told that - thank you.
β
β
β
β
β
5/5
GoogleThe John Whiteman Property Management team were excellent when dealing with a recent claim I had to make when water damage affected my rental property in Watford. In particular the service given by team members Sara and Keith was exemplary and highly professional.
Helen Β· 24 December 2023
Agent replied Β· 21 June 2024
Great to hear that you were completely satisfied with our Property Management Team, Keith and Sara run a tight ship!
β
β
β
β
β
5/5
GoogleI called this morning to get help with a water leak and cannot praise the service I received enough... The plumber was with me by 12pm and within less than 2 hours he found the leak, replaced the pipework, thus repairing the leak and left the place as he found it - you wouldn't even know he'd been here..!! Lovely helpful plumber, great service and a very happy (and dry) tenant. Thank you!!
Suzi Β· 12 November 2025
β
β
β
β
β
5/5
GoogleLily was absolutely fantastic throughout my whole rental experience. She was attentive and always kept me informed on any updates that occurred. I highly recommend JW Lettings and highly recommend Lily.
Rilbz1 Β· 13 September 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.