5/5
TrustpilotLovely staff very helpful and go out of…
Lovely staff very helpful and go out of their way to keep you informed
Trusted Agent profile · Bury
Reeds Rains reviews in Bury
★★★★★
1,925 reviews across 2 platforms
407 Bolton Road West, Holcombe Brook, Ramsbottom, Bury, BL0 9RN
Part of Reeds Rains Robinson Lee, see every office.
Reeds's office in Bury, at 407 Bolton Road West, is rated 3.7 out of 5 across 1,925 reviews on two platforms, including 25 Google reviews rated 4.4.
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Reviews
Every review we hold for the Bury office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat service as usual from Reeds Rains…
Great service as usual from Reeds Rains St Helens. I have used them as my primary letting agent for the last 3 years and couldn't recommend highly enough. Particularly excellent service from Ellie recently when it came to finding and moving a new tenant in.
5/5
TrustpilotWas very helpful and had amazing…
Was very helpful and had amazing communication between me and them
1/5
TrustpilotVery poor level of service.
The staff in the local branch were helpful and good to deal with. After letting a property we were handed over to the central team in Southampton (the property being in Sheffield) and from there on the level of service was terrible. I would let rent a Reed Rains property again under any circumstances.
5/5
TrustpilotAlison and Rebecca.
FAO Alison and Rebecca.Have to say I’ve had a great experience with Reeds Rains recently. Having bought a property, they’ve constantly been in touch with updates and I’ve had confidence with them since the start! They’ve been very friendly and would definitely recommend to anyone.Many thanksKarl
4/5
TrustpilotTHANK YOU RR CLEVEDON
Brilliant communication, everyone in the clevedon branch were absolutely brilliant, the only thing I would not recommend is going for the solicitors they recommend (absolutely awful - PPL). But to Reeds Rains Clevedon, thank you for making our first house purchase so brilliant!!!! :)))
5/5
TrustpilotGuisborough Branch , Very Helpful Girls
From start to finish Girls at Guisborough helped me and my partner massively. Understand everything that was going on being a new time buyer was a bit daunting , But after having a call with the ladies in the office just settled the nerves . Highly recommend ✨
5/5
TrustpilotReally friendly staff were always there…
Really friendly staff were always there to help
5/5
TrustpilotTop team
Very responsive team. Excellent with follow up activities and supporting client
1/5
TrustpilotWorst service ever
Worst service ever. Absolute lack of response and not answering my questions..
Agent replied · 15 June 2024
Hello Carol,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
1/5
Trustpilotdont pick up the phone
dont pick up the phone. been 1h already!
Agent replied · 15 June 2024
Hi Matthew - I've sent you a request for information so I can see which branch you are trying to get hold of, thanks
5/5
TrustpilotThe team in Chester le Street have been…fantastic best service ever
The team in Chester le Street have been amazing. They keep in touch constantly with updates and advice. I really feel like part of the family. Vicki and Janet have always gone the extra mile and have always been at the end of the phone. Don’t go anywhere else these guys are the best there is.
5/5
TrustpilotCan't recommend this Estate Agents…
Can't recommend this Estate Agents enough, all staff went above and beyond for us to ensure everything went smoothly for us, however Megan stood out, and no matter how many times I rang, she always made the time for me, thanks so much xx
4/5
TrustpilotHouse sale
We found reeds and reins very helpful and liked the fact that not lot's of people came just the ones that were interested and sold our property after 2 view's.
5/5
TrustpilotReidsrains have been fantastic we have…
Reidsrains have been fantastic we have sold a house with them and it has been so smooth. They have been so professional and are always keeping us up to date fantastic service.
5/5
TrustpilotGreat team
Great team helpful, knowledgeable and good timescales achieved
Agent replied · 15 June 2024
Great, thank you Jason
5/5
TrustpilotCan’t thank the staff in the St Helens…
Can’t thank the staff in the St Helens branch enough. It was my first time using an agent to rent out my property. They kept me informed throughout the process, and the whole thing was stress free. Thanks again, i will definitely recommend in future!
5/5
TrustpilotUncomplicated and supportive
Uncomplicated and supportive. Good communication and good advice.
Agent replied · 15 June 2024
Thank you for your 5 star review.
1/5
TrustpilotYou want me to review a purchase but I…
You want me to review a purchase but I haven't bought anything . We have however sold a property through Reedsrains. Maybe look at your algorithm ;-😜
5/5
Trustpilotally pleased with the service we have…
Really pleased with the service we have received from Reeds Rains. Caitlyn, Darren and Justin at West Derby Branch have been amazing, can't thank them enough.
5/5
GoogleCan not Thank the team enough for all their help, nothing was too much trouble. Thank you Reeds Rains Bury.
Agent replied · 16 June 2024
Thank you for choosing Reeds Rains and you’re kind comments.
5/5
TrustpilotSold to first viewing in less than a…
Sold to first viewing in less than a week.
5/5
TrustpilotFriendly staff
Friendly staff, problem free service. Sold my house in 2 days. Excellent!
5/5
TrustpilotPerfect service …
Harun Miah Lettings manager was very helpful throughout the whole process of the move. He always went out of his way to help where he can and we are finally settling into our new flat thanks to him so thank you again for all your hard work
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Reeds Rains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bury.
