Every review we hold for the Bury office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCleckheaton Branch
We can not fault the team at the Cleckheaton branch. Johnjo and Jess have been so helpful throughout our sale and also the purchase of our new home. They have kept us updated, chased solicitors where needed and gone above and beyond to help. Highly recommend. Thank you.
Gemma · 14 February 2022
★★★★★ 5/5
TrustpilotStockton on Tees branch/ Middlesbrough.
Stockton-on-Tees/Middlesbrough branch.Definitely would use my local Stockton on Tees branch again so informative kept me updated, no matter how trivial including Middlesbrough branch, very impressed.Darren Hughff.
Darren · 28 August 2019
Agent replied · 15 June 2024
Hi Darren - Thank you for the excellent review, we will be sure to pass this on to the branch in Stockton, we're so happy you've had a great experience with us! Many thanks,Reeds Rains
★★★★★ 5/5
TrustpilotWe have used Reed Rains several times…
We have used Reed Rains several times and each time we have had excellent service
Mr · 24 August 2024
★★★★★ 5/5
TrustpilotExcellent service
From the very beginning of our first phone call with Reeds Rains the service has been friendly and professional, and above all a very unique and personable service. Staff were all very knowledgeable and informative. I can highly recommend the Bamber Bridge branch, and would definitely use again.
Carol · 28 January 2022
★★★★★ 5/5
TrustpilotSusan and the team were very helpful…
Susan and the team were very helpful from the start. Very professional
Rachelle · 26 March 2018
★★★★★ 5/5
TrustpilotVery quick sale
My house hasn't been up many weeks and already sold for full asking!David and the girls have been very professional from the off.Friendly, helpful and always call back if you leave a message.Excellent service upto now.
Joanne · 18 May 2023
★★★★★ 5/5
TrustpilotReeds Rains in Shevington - An excellent service from start to finish.
An excellent service from start to finish. The team worked tirelessly to give me the best service. Special mention for Janet who went above and beyond in helping me through what was a very emotional purchase for me. Nothing was ever too much trouble and she took as much stress from me as she could. I would recommend them highly.
T · 27 February 2018
★★★★★ 4/5
TrustpilotImprovement in communication with…
Improvement in communication with clients would take you up to 5 stars,
FREDERICK · 2 August 2022
Agent replied · 15 June 2024
Thank you very much for the feedback. I will pass on to the branch.
★★★★★ 5/5
TrustpilotExcellent service from reeds rain…
Excellent service from reeds rain Steven and the girls are brilliant thank you
Kevin · 20 September 2024
★★★★★ 5/5
TrustpilotHi the sale team in my local branch is…
Hi the sale team in my local branch is very good they worked very hard to sell my property and kept me updated all the time I will definitely recommend them
Abdul · 20 September 2023
★★★★★ 5/5
TrustpilotWow definitely 5 out 5
Wow definitely 5 out 5 I had Alison Bullock from chapel house branch out yesterday. Her time keeping was spot on, her local knowledge was superb, her manners and enthusiasm was amazing. As a sales negotiator she really was the best sales person I have seen for a long time. And I should know!
Paul · 7 October 2020
★★★★★ 5/5
TrustpilotGreat Support - Let in Wakefield
Searching for a house in Wakefield, West Yorkshire, I was kindly supported by Reeds Rains team, specially Samantha Russell, the Lettings Manager.Despite of the limited offer in the region for a 4 bedroom house, they give me all attention and actively tried to bring me options.Thank you.
Humberto · 18 February 2022
★★★★★ 5/5
TrustpilotReview
Throughout the process the staff have been extremely helpful and supportive.
The · 19 August 2022
Agent replied · 15 June 2024
Great to hear. Thanks for the review.
★★★★★ 5/5
TrustpilotReeds Rains Rhyl
Outstanding service from start to finish. Every member of the team was extremely professional at all times and dealt with all aspects of the sale efficiently and timely.This has been the first estate agent that I have used that actually know what they are doing and have demonstrated it.Thank you.
Edward · 11 August 2021
★★★★★ 5/5
TrustpilotCheryl W - Hillsborough
Cheryl W at the Hillsborough branch has been amazing. I’ve asked so many questions about the property I’m moving into and she has had an answer for every single question. Amazing service, amazing lady. Was extremely stressful for me, but Cheryl has reduced this so much for me. Thank you so much.
Customer · 10 March 2021
★★★★★ 5/5
TrustpilotPleasant and helpful staff
Pleasant and helpful staff. Always keep me updated
Allison · 6 December 2022
Agent replied · 15 June 2024
Great to hear, thank you!
★★★★★ 1/5
TrustpilotDO NOT USE REEDS RAINS LETTINGS IF YOU…
DO NOT USE REEDS RAINS LETTINGS IF YOU ARE A LANDLORD!The reeds rains letting centre is there not to do any work just to siphon off money
Debdeep · 16 March 2018
Agent replied · 15 June 2024
We're sorry you're unhappy with the service received Debdeep Dey. We're not aware of any current issues outstanding. We would really like the opportunity to put this right, and would be grateful if you would contact us on rrcustomerrelations@reedsrains.co.uk to provide more details.Many thanksReeds Rains
★★★★★ 5/5
TrustpilotHad a great experience with Reeds…
Had a great experience with Reeds Rains. Easy to get a hold of, prompt in their replies and superb customer service. Was working with Tyreece from the Catford branch who was extremely helpful along each step of the process, ask for him if you end up going with Reeds Rains! 5/5RegardsAdam
Adam · 10 May 2021
★★★★★ 1/5
TrustpilotNever go here
Not even worth a 1 star never been so let down to lack of service. Will get more communication out of a brick wall
Dorris · 26 November 2019
Agent replied · 15 June 2024
Hello Dorris - We are sorry to hear about the communication difficulties. Could you please let me know which branch it is you have dealings with?Kind regards,Reeds Rains
★★★★★ 5/5
TrustpilotAbsolutely first class service
Absolutely first class service, upfront and transparent with everything they provide. Great communication and friendly staff.
Mark · 16 July 2024
★★★★★ 5/5
TrustpilotReeds Rains Bamber Bridge
I can highly recommend Reeds Rains Bamber Bridge I am a tenant in a property managed by this branch and recently required assistance. My issue was dealt with by the Property Manager Katie Bonnar, who was extremely helpful, friendly and professional. She is a credit to the branch!
Jane · 12 November 2021
★★★★★ 1/5
TrustpilotNot worthy even of one star
Not worthy even of one star. They sent out contract for renewal tenancy and failed to pick up that statutory notice periods have changed twice during Covid. They are still advising that it’s two months when in fact it was extended to three and now six months. An absolute joke of a service.
Helios · 23 October 2020
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, kept well informed at all points of the sale & purchase.
Mr · 2 September 2024
★★★★★ 5/5
TrustpilotGreat experience, very impressed!
Great experience with Reeds Rains in St Helens. Very professional from the first meeting to the end. They were very responsive and helpful on a number of issues that came up with our sale/purchase. Jordan in particular worked hard to push the sale through, keeping in regular contact. Very impressed!
Andy · 23 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.