5/5
Another smooth transaction
Stacey Moss gave us good support during the sale of a rental property. The transaction went through without any drama. We have used RR several times and would use again.

Trusted Agent profile · Bury
★★★★★
1,927 reviews across 2 platforms
407 Bolton Road West, Holcombe Brook, Ramsbottom, Bury, BL0 9RN
Part of Reeds Rains Robinson Lee, see every office.
Reeds's office in Bury, at 407 Bolton Road West, is rated 3.7 out of 5 across 1,927 reviews on two platforms, including 26 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Reeds Rains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bury.
Every review we hold for the Bury office, from every platform, shown as written. First names only.
5/5
Another smooth transaction
Stacey Moss gave us good support during the sale of a rental property. The transaction went through without any drama. We have used RR several times and would use again.
5/5
House Purchase
I recently purchased a property with the help of Reeds Rains Rhyl along with the support of Matt Lewis from Embrace Financial Solutions who is based in the office. Derry and Tom in particular were extremely helpful and went above and beyond to ensure my purchase was as straight forward and stress free as possible.
5/5
Highly recommend Reeds Rains
Highly recommend Reeds Rains. We have received helpful, timely communications from the start. Sue and Tony in the Dartford branch are very helpful and friendly. Thank you.
5/5
Highly recommend Reeds Rains
Highly recommend Reeds Rains. We have received helpful, timely communications from the start. Sue and Tony in the Dartford branch are very helpful and friendly. Thank you.
1/5
What a Joke they ignore rRepair or not to repair it is not a question but a requestequests for…
What a Joke they ignore requests for repairs done to rented property and scoff at requests for repairs and this happens over months
Hi Hamish - sorry to hear this. I've requested some more information from you so I can look into this further. Thanks
5/5
Professional service
The team were professional and explained the process. We are very happy with the quality of service for both selling and buying of properties.
Thank you for your 5 star review.
1/5
Informing neighbour's we are selling without our permission
What right do you have telling everyone in our street we have sold our house. We wanted it kept quiet. I am checking to see if I can sue for breach of personal information
Hi JeanI'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please can you let me know your address so we can ensure this won't happen again.Kind regards,Reeds Rains
5/5
Alison at Reeds Rains
Excellent service from Reeds Rains in bamber bridge especially Alison. 5 stars!
5/5
Me and my girlfriend loved the…
Me and my girlfriend loved the experience. Best customer service ever, I would give six stars if it were possible. we moved into a splendid new property thanks to Reeds Rains and I must say the people working and owning the company are incredibly nice, polite, professional and sensitive with customer needs. I would recommend it to everyone I know. Thank you Reeds Rains
1/5
Walderslade branch
I only whish I had red all the negative reviews about Reeds Rains before I enstructed them to sell my property. It now seems those reviews are all about Walderslade branch.I also whish that if they need to sell their own house they will go with their own agency and receive the same level of service and waste as much time and nerves as I did.
5/5
From start to finish Lynsey and the…
From start to finish Lynsey and the team at Reeds Rains Carrickfergus have been superb. Extremely professional, helpful and understanding. V highly recommended.
1/5
Reply from Reeds Rains on my trustpilot review but don't be fooled, nothing happened since the reply
Reply from Reeds RainsHi Katie. Sorry this has been your experience. I'll raise with the branch. ThanksNothing has been done, more emails sent and still no reply! Spoken to tennant & they confirmed they expected new amount to be taken but you've not done your job at your end. Absolute joke of a company
5/5
Professionalism, Quality, Responsiveness bought a property Through Reeds Rains Bury Branch, very professional, reassuring in general a pleasure to deal with. would highly recommend! Thanks JamiePositiveResponsiveness, Quality, Professionalism, Value
Thank you Younes for you kind words they really are appreciated! Regards Ken
5/5
Superb service
Great service from the staff at reeds raines pemberton especially Janet.Many Many Thanks for all your help with a recent sale.Ian
5/5
Had the pleasure of having Tony conduct…
Had the pleasure of having Tony conduct our viewing and was amazing through out. Really responsive over email and calls, couldn’t of wished for anyone else to of aided us in finding somewhere to live. Professional and a genuinely nice guy and super knowledgeable. ReedsRains are definitely the estate agent to look to if you’re looking for something premium. Thanks again.
5/5
I managed to sell the property within…
I managed to sell the property within 3days of putting on the market and thst also above asking price !
Amazing! Congratulations on your sale :)
5/5
Rotherham Branch
Rotherham BranchUsed as a letting agent, in particular Adam & Sarah. Have always helpful, polite, professional and willing to go above and beyond.
5/5
Very friendly staff they work hard on…
Very friendly staff they work hard on getting your property on the market forsale and just a all round pleasure to deal with.
Thank you for your lovely review.
5/5
Proper job!
Everyone I dealt with at Reeds Rains just knew their job really well and got on with it. Communication with me and between the RR team was clear and prompt and I always felt like I knew what was happening. Thanks!
5/5
5 🌟…service wouldn't hesitate to recommend Reeds Rains Stanley
I can't fault the team at Reeds Rains Stanley, Glen , Scott and the lovely Emily have been amazing. From valuation , to marketing to the sale of our property in just 1 week. Kept well informed at each step, nothing was to much trouble Absolutely 5 Star Service. 🌟
5/5
Managing my property
I am a landlord and Reed Rains Rhyl fully manage my property and it is stess free. They are very professional and always happy to assist and advise.
5/5
Buying a property
Michelle at rothwell office was brilliant. She kept us informed and updated constantly with our purchase . Responded ro my emails immediately if I had any queries
5/5
We recently sold our home through Reeds…
We recently sold our home through Reeds Rains in Crossgates and the service was second to none! It was the first time we had move in 40 years and the entire team was extremely helpful every step of the way! Claire, Jane, James, Sarah and Arthur are an asset to the company 10/10 would highly recommend to anybody!
1/5
Very unprofessional service by amateurs…
Very unprofessional service by amateurs purporting to be estate agents. Spend as little time as possible on valuation and pics 'visits'. Can't even get property details correct after four attempts and yet still posted it on Rightmove, etc.
Hi David,I'm sorry to read you are unhappy with the service received. We'd like the opportunity to try and rectify this for you. Please contact our customer relations department on salescomplaint@reedsrains.co.uk so we can get more details from you.Many thanksReeds Rains
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Reeds Rains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bury.