Trusted Agent profile · Bury

Reeds Rains reviews in Bury

3.7

★★★★★ Good

1,927 reviews across 2 platforms

407 Bolton Road West, Holcombe Brook, Ramsbottom, Bury, BL0 9RN

Part of Reeds Rains Robinson Lee, see every office.

Reeds's office in Bury, at 407 Bolton Road West, is rated 3.7 out of 5 across 1,927 reviews on two platforms, including 26 Google reviews rated 4.4.

Google logo

4.4 / 5

26

Reviews on Google

This office

Trustpilot logo

1,901

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Bury office, from every platform, shown as written. First names only.

5/5

Trustpilot

Another smooth transaction

Stacey Moss gave us good support during the sale of a rental property. The transaction went through without any drama. We have used RR several times and would use again.

William · 11 July 2024

5/5

Trustpilot

House Purchase

I recently purchased a property with the help of Reeds Rains Rhyl along with the support of Matt Lewis from Embrace Financial Solutions who is based in the office. Derry and Tom in particular were extremely helpful and went above and beyond to ensure my purchase was as straight forward and stress free as possible.

Tommylloydjnr · 27 September 2022

5/5

Trustpilot

Highly recommend Reeds Rains

Highly recommend Reeds Rains. We have received helpful, timely communications from the start. Sue and Tony in the Dartford branch are very helpful and friendly. Thank you.

Jay · 21 August 2024

5/5

Trustpilot

Highly recommend Reeds Rains

Highly recommend Reeds Rains. We have received helpful, timely communications from the start. Sue and Tony in the Dartford branch are very helpful and friendly. Thank you.

H&J · 21 August 2024

1/5

Trustpilot

What a Joke they ignore rRepair or not to repair it is not a question but a requestequests for…

What a Joke they ignore requests for repairs done to rented property and scoff at requests for repairs and this happens over months

Hamish · 13 September 2022

Agent replied · 15 June 2024

Hi Hamish - sorry to hear this. I've requested some more information from you so I can look into this further. Thanks

5/5

Trustpilot

Professional service

The team were professional and explained the process. We are very happy with the quality of service for both selling and buying of properties.

Customer · 2 August 2022

Agent replied · 15 June 2024

Thank you for your 5 star review.

1/5

Trustpilot

Informing neighbour's we are selling without our permission

What right do you have telling everyone in our street we have sold our house. We wanted it kept quiet. I am checking to see if I can sue for breach of personal information

Jean · 16 November 2020

Agent replied · 15 June 2024

Hi JeanI'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please can you let me know your address so we can ensure this won't happen again.Kind regards,Reeds Rains

5/5

Trustpilot

Alison at Reeds Rains

Excellent service from Reeds Rains in bamber bridge especially Alison. 5 stars!

Mr · 15 January 2022

5/5

Trustpilot

Me and my girlfriend loved the…

Me and my girlfriend loved the experience. Best customer service ever, I would give six stars if it were possible. we moved into a splendid new property thanks to Reeds Rains and I must say the people working and owning the company are incredibly nice, polite, professional and sensitive with customer needs. I would recommend it to everyone I know. Thank you Reeds Rains

PulpTalks · 14 April 2021

1/5

Trustpilot

Walderslade branch

I only whish I had red all the negative reviews about Reeds Rains before I enstructed them to sell my property. It now seems those reviews are all about Walderslade branch.I also whish that if they need to sell their own house they will go with their own agency and receive the same level of service and waste as much time and nerves as I did.

Unhappy · 21 October 2020

5/5

Trustpilot

From start to finish Lynsey and the…

From start to finish Lynsey and the team at Reeds Rains Carrickfergus have been superb. Extremely professional, helpful and understanding. V highly recommended.

Jim · 4 September 2018

1/5

Trustpilot

Reply from Reeds Rains on my trustpilot review but don't be fooled, nothing happened since the reply

Reply from Reeds RainsHi Katie. Sorry this has been your experience. I'll raise with the branch. ThanksNothing has been done, more emails sent and still no reply! Spoken to tennant & they confirmed they expected new amount to be taken but you've not done your job at your end. Absolute joke of a company

Katie · 4 October 2022

5/5

Google

Professionalism, Quality, Responsiveness bought a property Through Reeds Rains Bury Branch, very professional, reassuring in general a pleasure to deal with. would highly recommend! Thanks JamiePositiveResponsiveness, Quality, Professionalism, Value

Younes · 24 October 2021

Agent replied · 16 June 2024

Thank you Younes for you kind words they really are appreciated! Regards Ken

5/5

Trustpilot

Superb service

Great service from the staff at reeds raines pemberton especially Janet.Many Many Thanks for all your help with a recent sale.Ian

Ian · 6 August 2019

5/5

Trustpilot

Had the pleasure of having Tony conduct…

Had the pleasure of having Tony conduct our viewing and was amazing through out. Really responsive over email and calls, couldn’t of wished for anyone else to of aided us in finding somewhere to live. Professional and a genuinely nice guy and super knowledgeable. ReedsRains are definitely the estate agent to look to if you’re looking for something premium. Thanks again.

Carl · 5 October 2021

5/5

Trustpilot

I managed to sell the property within…

I managed to sell the property within 3days of putting on the market and thst also above asking price !

Dr · 6 December 2022

Agent replied · 15 June 2024

Amazing! Congratulations on your sale :)

5/5

Trustpilot

Rotherham Branch

Rotherham BranchUsed as a letting agent, in particular Adam & Sarah. Have always helpful, polite, professional and willing to go above and beyond.

Julie · 6 March 2018

5/5

Trustpilot

Very friendly staff they work hard on…

Very friendly staff they work hard on getting your property on the market forsale and just a all round pleasure to deal with.

Terry · 2 August 2022

Agent replied · 15 June 2024

Thank you for your lovely review.

5/5

Trustpilot

Proper job!

Everyone I dealt with at Reeds Rains just knew their job really well and got on with it. Communication with me and between the RR team was clear and prompt and I always felt like I knew what was happening. Thanks!

Mike · 24 October 2023

5/5

Trustpilot

5 🌟…service wouldn't hesitate to recommend Reeds Rains Stanley

I can't fault the team at Reeds Rains Stanley, Glen , Scott and the lovely Emily have been amazing. From valuation , to marketing to the sale of our property in just 1 week. Kept well informed at each step, nothing was to much trouble Absolutely 5 Star Service. 🌟

Mr · 31 January 2023

5/5

Trustpilot

Managing my property

I am a landlord and Reed Rains Rhyl fully manage my property and it is stess free. They are very professional and always happy to assist and advise.

Emma · 13 July 2024

5/5

Trustpilot

Buying a property

Michelle at rothwell office was brilliant. She kept us informed and updated constantly with our purchase . Responded ro my emails immediately if I had any queries

Sharon · 29 July 2024

5/5

Trustpilot

We recently sold our home through Reeds…

We recently sold our home through Reeds Rains in Crossgates and the service was second to none! It was the first time we had move in 40 years and the entire team was extremely helpful every step of the way! Claire, Jane, James, Sarah and Arthur are an asset to the company 10/10 would highly recommend to anybody!

Carol · 17 February 2022

1/5

Trustpilot

Very unprofessional service by amateurs…

Very unprofessional service by amateurs purporting to be estate agents. Spend as little time as possible on valuation and pics 'visits'. Can't even get property details correct after four attempts and yet still posted it on Rightmove, etc.

David · 27 July 2018

Agent replied · 15 June 2024

Hi David,I'm sorry to read you are unhappy with the service received. We'd like the opportunity to try and rectify this for you. Please contact our customer relations department on salescomplaint@reedsrains.co.uk so we can get more details from you.Many thanksReeds Rains

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